Morocco Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Date: December 2023

Report Pages: 174

Analyst: Henry Lancaster

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Summary
Table Of Contents

Morocco’s goal of universal broadband access by end-2022 put at risk by underperforming fixed broadband market

Morocco has one of the more advanced telecommunications sectors in Africa. It has been supported by the government’s Maroc Digital 2020 strategy (which encourages the development of a digital economy) and the National Broadband Plan (which aims to provide the entire population with fixed or mobile broadband by the end of 2022).

The extension of mobile broadband services has gone far to improving internet access, and it accounts for 93% of all internet connections in the country. It is to be expected that if the government succeeds in achieving its universal broadband goal by 2022, it will be largely thanks to the widespread coverage of LTE networks.

Most fixed broadband connections in Morocco are via DSL, a segment of the market that has long been dominated by the incumbent Maroc Telecom but which, at the same time, has been held back from reaching its full potential due to the national copper-based network only reaching about 20% of the population. Fibre broadband grew by almost 80% in 2020, but the technology is at a relatively nascent stage in Morocco, accounting for less than one percent of all connections.

Other companies have attempted to break into the fixed broadband market but have been repeatedly thwarted by a lack of access to Maroc Telecom’s DSL infrastructure. This situation culminated in Maroc Telecom being fined over MAD3 billion in 2020 for unfair competition practices by restricting local-loop unbundling. The fine was included in the MAD10 billion pandemic emergency fund which the government had established to upgrade its health infrastructure and assist the worst-affected segments of the economy during the pandemic. Following a profitable first quarter in 2020, Maroc Telecom donated a further MAD1.5 billion to the fund. This contribution was welcome, given that the State of Emergency continued through to late 2021.

Key developments:

World Bank’s Digital Inclusion Development Policy Financing (DPF) program providing a $500 million loan to help Morocco develop its digital transformation and improve economic and social inclusion.
Morocco to have a landing point for the 8,700km Medusa cable system, running across the Mediterranean and expected to be lit in 2025.
Maroc Telecom launches a new m-payment solution through its subsidiary MT Cash.
Telecom regulator approves the use of the Wi-Fi 6E standard in the 6MHz range.
Etisalat gains a majority stake in Maroc Telecom after acquiring the Abu Dhabi Fund for Development’s shares, paying $505 million.
Orange Morocco acquires data centre provider EtixEverywhere’s Moroccan business, including a Tier III data centre in Casablanca.
Report update includes ITU’s data for 2020, updated Telecom Maturity Index charts and analyses, regulator’s market data to Q3 2021, operator data to Q1 2022, recent market developments.

Companies mentioned in this report:

Maroc Telecom / Itissalatt Al-Maghrib (IAM), Orange Morocco, Inwi

Key statistics
Regional Africa Market Comparison

Africa Telecom Maturity Index by tier

Market Leaders
Market Challengers
Market Emergents

TMI vs GDP
Mobile and mobile broadband penetration
Fixed versus mobile broadband penetration

Telecommunications market

Government support

Regulatory environment

Regulatory authority
Fixed-line developments

Telecommunications Law 1997
Telecom law amendments 2002
Telecom law amendments 2019
Law 55-01 of 2004
Universal service
Universal Service Fund (USF)
Telecom sector liberalisation
Privatisation
Interconnection
Number Portability (NP)
Local Loop Unbundling (LLU)

Mobile network developments

SIM card registration
Licensing
Mobile Number Portability (MNP)
Mobile Termination Rate (MTR)
Infrastructure sharing

Mobile market

Mobile statistics

Mobile voice
Mobile data
Mobile broadband

Mobile infrastructure

Analogue networks
Digital networks

Major mobile operators

Itissalatt Al-Maghrib (IAM, Maroc Telecom)
Orange Morocco (Méditel)
Inwi (Wana)

Mobile content and applications

Mobile payments, m-banking
Satellite mobile

Fixed-line broadband market

Broadband statistics
Digital Subscriber Line (DSL) networks

Maroc Telecom (Menara)

Fibre-to-the-Premises (FttP) networks
Other fixed broadband services

Satellite broadband
Broadband over Powerlines (BPL)
Wireless broadband

Digital economy

E-commerce
E-learning
E-government
Tele-medicine

Fixed network operators

Major network operators

Maroc Telecom
Orange Morocco (Médi Telecom, Méditel)
Inwi (formerly Wana, Maroc Connect)

Telecommunications infrastructure

National telecoms network
The MARWAN network
VoIP
Internet Exchange Points (IXPs)
Public call offices (teleboutiques)
International infrastructure

Submarine fibre
Terrestrial fibre and microwave
Satellite

Data centres

Appendix – Historic data
Glossary of abbreviations
Related reports

List of Tables

Table 1 – Top-Level Country Statistics and Telco Authorities - Morocco – 2022 (e)
Table 2 – Growth in the number of fixed number portings – 2012 – 2021
Table 3 – Growth in the number of mobile number portings – 2012 – 2021
Table 4 – Decline in the MTR by operator (MAD / minute) – 2011 – 2018
Table 5 – Growth in the number of mobile subscribers and penetration rate – 2012 – 2027
Table 6 – Change in the number of prepaid and contract subscribers (million) – 2012 – 2021
Table 7 – Change in the proportion of prepaid and contract subscribers – 2012 – 2021
Table 8 – Mobile market share of subscribers by operator – 2012 – 2021
Table 9 – Fall in the average price per minute for mobile services (MAD/minute) – 2012 – 2021
Table 10 – Average mobile traffic per subscriber (minutes per month) – 2012 – 2021
Table 11 – Change in mobile network voice traffic – 2012 – 2021
Table 12 – Fall in the number of SMS sent – 2012 – 2021
Table 13 – Growth in the number of mobile internet connections, by type (million) – 2012 – 2021
Table 14 – Growth in the number of active mobile broadband subscribers and penetration – 2012 – 2027
Table 15 – Change in market share of mobile internet subscribers by provider – 2012 – 2021
Table 16 – Maroc Telecom’s mobile subscriber base and market share – 2012 – 2022
Table 17 – Change in the number of Maroc Telecom’s prepaid and contract mobile subscribers (million) – 2012 – 2022
Table 18 – Change in the number of Maroc Telecom’s mobile subscribers by platform (million) – 2012 – 2022
Table 19 – Decline in Maroc Telecom’s ARPU – 2012 – 2022
Table 20 – Change in Maroc Telecom’s domestic mobile revenue – 2012 – 2022
Table 21 – Change in Orange Morocco’s mobile subscriber base and market share – 2012 – 2022
Table 22 – Change in Inwi’s mobile subscriber base and market share – 2012 – 2021
Table 23 – Increase in the total number of internet subscribers, and penetration – 2012 – 2021
Table 24 – Increase in the number of fixed broadband subscribers and penetration – 2012 – 2027
Table 25 – Change in the market share of overall internet subscribers by ISP – 2012 – 2021
Table 26 – Change in the average revenue per internet subscriber (MAD/month/subscriber) – 2012 – 2021
Table 27 – Increase in the number of DSL subscribers – 2012 – 2021
Table 28 – Distribution of DSL access by speed (old style) – 2012 – 2017
Table 29 – Distribution of DSL access by speed (new style) – 2018 – 2021
Table 30 – Change in internet subscriber market share: DSL and mobile – 2012 – 2021
Table 31 – Increase in the number of Maroc Telecom’s internet subscribers by access technology (thousand) – 2012 – 2021
Table 32 – FttP broadband subscribers – 2017 – 2021
Table 33 – Growth in the number and value of e-commerce transactions – 2014 – 2021
Table 34 – Change in fixed-line market share by provider – 2013 – 2021
Table 35 – Growth in the number of Maroc Telecom’s domestic subscribers (million) – 2012 – 2022
Table 36 – Change in Maroc Telecom’s revenue (MAD billion) – 2012 – 2022
Table 37 – Change in Maroc Telecom’s EBITDA (MAD billion) – 2012 – 2022
Table 38 – Growth in Orange Morocco’s revenue (€ million) – 2015 – 2022
Table 39 – Change in the number of fixed lines in service and teledensity – 2012 – 2027
Table 40 – Change in the number of fixed and fixed-wireless lines in service (million) – 2012 – 2021
Table 41 – Decline in fixed-line voice traffic – 2013 – 2021
Table 42 – Decline in average fixed-line voice traffic – 2012 – 2021
Table 43 – Average revenue per fixed voice subscriber – 2012 – 2020
Table 44 – Decline in the number of payphones in service – 2012 – 2021
Table 45 – Increase in international internet bandwidth – 2012 – 2020
Table 46 – Historic - International internet bandwidth – 1999 – 2011
Table 47 – Historic - Fixed lines in service and teledensity – 2005 – 2011
Table 48 – Historic - ICT use of services – 2010 – 2016
Table 49 – Historic - Mobile subscribers and penetration rate – 2000 – 2011
Table 50 – Historic - Average SMS cost – 2010 – 2015
Table 51 – Historic - Multiple SIM card use among mobile subscribers – 2012 – 2016
Table 52 – Historic - Smartphone penetration – 2012 – 2016
Table 53 – Historic - Fixed and fixed-wireless lines in service (million) – 2005 – 2011
Table 54 – Historic - SMS traffic – 2005 – 2011
Table 55 – Historic - Mobile network voice traffic – 2005 – 2011
Table 56 – Historic - Maroc Telecom domestic mobile revenue – 2005 – 2011
Table 57 – Historic - Payphones in service – 2005 – 2011
Table 58 – Historic - Change in Maroc Telecom’s revenue (MAD billion) – 2008 – 2011
Table 59 – Historic - Change in Maroc Telecom’s EBITDA (MAD billion) – 2008 – 2011

List of Charts

Chart 1 – Africa Telecoms Maturity Index – Market Leaders
Chart 2 – Africa – Market Leaders global ranking
Chart 3 – Africa Telecoms Maturity Index – Market Challengers
Chart 4 – Africa – Market Challengers global ranking
Chart 5 – Africa Telecoms Maturity Index – Market Emergents
Chart 6 – Africa – Market Emergents global ranking
Chart 7 – Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 8 – Africa - mobile subscriber penetration vs mobile broadband penetration
Chart 9 – Africa - fixed and mobile broadband penetration
Chart 10 – Growth in the number of fixed number portings – 2012 – 2021
Chart 11 – Growth in the number of mobile number portings – 2012 – 2021
Chart 12 – Growth in the number of mobile subscribers and penetration rate – 2012 – 2027
Chart 13 – Change in the number of prepaid and contract subscribers – 2012 – 2021
Chart 14 – Change in the proportion of prepaid and contract subscribers – 2012 – 2021
Chart 15 – Mobile market share of subscribers by operator – 2012 – 2021
Chart 16 – Fall in the average price per minute for mobile services – 2012 – 2021
Chart 17 – Average mobile traffic per subscriber – 2012 – 2021
Chart 18 – Change in mobile network voice traffic – 2012 – 2021
Chart 19 – Fall in the number of SMS sent – 2012 – 2021
Chart 20 – Growth in the number of mobile internet connections by type – 2012 – 2021
Chart 21 – Growth in the number of active mobile broadband subscribers and penetration – 2012 – 2027
Chart 22 – Change in market share of mobile internet subscribers by provider – 2012 – 2021
Chart 23 – Maroc Telecom’s mobile subscriber base and market share – 2012 – 2022
Chart 24 – Change in the number of Maroc Telecom’s prepaid and contract mobile subscribers – 2012 – 2022
Chart 25 – Change in the number of Maroc Telecom’s mobile subscribers by platform – 2012 – 2022
Chart 26 – Decline in Maroc Telecom’s ARPU – 2012 – 2022
Chart 27 – Change in Maroc Telecom’s domestic mobile revenue – 2012 – 2022
Chart 28 – Change in Orange Morocco’s mobile subscriber base and market share – 2012 – 2022
Chart 29 – Change in Inwi’s mobile subscriber base and market share – 2012 – 2021
Chart 30 – Increase in the total number of internet subscribers, and penetration – 2012 – 2021
Chart 31 – Increase in the number of fixed broadband subscribers and penetration – 2012 – 2027
Chart 32 – Change in the market share of overall internet subscribers by ISP – 2012 – 2021
Chart 33 – Change in the average revenue per internet subscriber – 2012 – 2021
Chart 34 – Increase in the number of DSL subscribers – 2012 – 2021
Chart 35 – Distribution of DSL access by speed (new style) – 2018 – 2021
Chart 36 – Change in internet subscriber market share: DSL and mobile – 2012 – 2021
Chart 37 – Increase in the number of Maroc Telecom’s internet subscribers by access technology – 2012 – 2021
Chart 38 – FttP broadband subscribers – 2017 – 2021
Chart 39 – Growth in the number and value of e-commerce transactions – 2014 – 2021
Chart 40 – Change in fixed-line market share by provider – 2013 – 2021
Chart 41 – Growth in the number of Maroc Telecom’s domestic subscribers – 2012 – 2022
Chart 42 – Change in Maroc Telecom’s revenue – 2012 – 2022
Chart 43 – Change in Maroc Telecom’s EBITDA – 2012 – 2022
Chart 44 – Growth in Orange Morocco’s revenue – 2015 – 2022
Chart 45 – Change in the number of fixed lines in service and teledensity – 2012 – 2027
Chart 46 – Change in the number of fixed and fixed-wireless lines – 2012 – 2021
Chart 47 – Decline in fixed-line voice traffic – 2013 – 2021
Chart 48 – Decline in average fixed-line voice traffic – 2012 – 2021
Chart 49 – Average revenue per fixed voice subscriber – 2012 – 2020
Chart 50 – Decline in the number of payphones in service – 2012 – 2021
Chart 51 – Increase in international internet bandwidth – 2012 – 2020

List of Exhibits

Exhibit 1 – Regional Telecom Maturity Index global ranking
Exhibit 2 – Generalised Market Characteristics by Market Segment
Exhibit 3 –Africa – Market Leaders and market developments
Exhibit 4 – Africa – Market Challengers and market developments
Exhibit 5 – Africa – Market Emergents and market developments

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Morocco Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Purchase this Report

Morocco’s goal of universal broadband access by end-2022 put at risk by underperforming fixed broadband market

Key developments:

Companies mentioned in this report:

Key statistics

Regional Africa Market Comparison

Telecommunications market

Regulatory environment

Mobile market

Fixed-line broadband market

Digital economy

Fixed network operators

Telecommunications infrastructure

Appendix – Historic data

Glossary of abbreviations

Related reports

Purchase this Report

Share this Report

TMT Intelligence

A platform to scale your intelligence tasks

Research Methodology

Hot Topics

News & Views