Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Algeria’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

Market and industry analyses, trends and developments;
Facts, figures and statistics;
Industry and regulatory issues;
Infrastructure developments;
Major Players, Revenues, Subscribers, ARPU, MoU;
Mobile Voice and Data Markets;
Broadband (FttP, DSL, cable, wireless);
Mobile subscribers and ARPU;
Broadband market forecasts;
Government policies affecting the telecoms industry;
Market liberalisation and industry issues;
Telecoms operators – privatisation, IPOs, acquisitions, new licences;
Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- September 2018 (16th Edition)

Executive Summary

Morocco seeing benefits from the Maroc Digital 2020 strategy

Morocco retains one of the most advanced telecommunications markets in Africa. The part-privatised incumbent telco Maroc Telecom remains the dominant player in the fixed-line sector though has effective competition in the mobile sector. A key regional player, Orange Group, entered the market through the acquisition of a major stake in the telco Médi Telecom (Méditel), which has since been rebranded as Orange Morocco.

The country has some of the lowest prices for broadband internet access, despite there being relatively little competition in the fixed-line broadband sector. Competition in the provision of DSL services is slight since despite the launch of services by Inwi and Orange Morocco, and of regulatory efforts to enforce LLU and wholesale pricing, Maroc Telecom has hindered competitive access to its infrastructure and as a result the company controls about 99.9% of the DSL market.

To accommodate the growing voice and internet traffic operators have upgraded their fibre optic national backbone networks and international connectivity. In combination with upgraded fibre backhaul, LTE services launched in mid-2015 have facilitated the take-up of mobile broadband in regional areas, and so contributed to the governments aims as drawn up in its National Broadband Plan to 2022 and supported by the Maroc Digital 2020 strategy.

The mobile market is one of the more mature in the region, with a penetration rate of over 131%. All three mobile network operators offer fixed-line or fixed-wireless services and have developed mobile data services based on the extensive reach of LTE infrastructure. Mobile internet at the beginning of 2018 accounted for about 94% of all internet connections. The dominance of mobile internet access is likely to continue given the improvements in LTE reach and capabilities, and the preference among consumers to adopt mobile solutions for both voice and data.

This report analyses Morocco’s fixed-line telecom market, including sector statistics and assessments of recent regulatory measures. It also covers the mobile market, with details on licensing regimes and spectrum auctions, as well as profiles of the major players. In addition the report covers the fixed-line and fixed-wireless broadband market, with a review of developments in DSL and fibre network

Key Developments

Maroc Telecom expands FttP service, launches subscription VoD service;
MNP process amended to hasten number portings;
Inwi launches 4.5G services offering data at up to 1Gb/s;
Central Bank expecting full m-payment services by end-2018;
New SIM card registration regulations take effect;
Government progresses with several key telecom projects;
Maroc Digital 2020 strategy takes shape;
Amendment to Telecommunications Act aimed at giving greater powers to the regulator;
National Broadband Plan to 2022 extending reach of services
Regulator endeavours to enforce LLU tariffs and access to Maroc Telecom's broadband infrastructure;
Poste Maroc signs e-commerce agreement with China Post;
Report updates include the regulator's market data to December 2017, telcos' operating data to Q2 2018, recent market developments.

Companies mentioned in this report:

Maroc Telecom (Menara, IAM), Orange Morocco (Médi Telecom), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS), Vivendi, Zain

Henry Lancaster
September 2018

Table of Contents

Key statistics
Telecommunications market

Government support

Regulatory environment

Telecommunications Law 1997

Telecom law amendments 2002
Telecom law amendments 2014

Law 55-01 of 2004
Regulatory authority
Universal service

Universal Service Fund (USF)

Telecom sector liberalisation
Privatisation
Interconnection
Number Portability (NP)
Unbundled Local Loop (ULL)

Fixed network operators

Maroc Telecom
Orange Morocco (Médi Telecom, Méditel)
Inwi (formerly Wana, Maroc Connect)

Telecommunications infrastructure

Overview of the national telecoms network
The MARWAN network
VoIP
Internet Exchange Points (IXPs)
Public call offices (teleboutiques)
International infrastructure

Submarine fibre
Terrestrial fibre and microwave
Satellite

Broadband market

Introduction and statistical overview

Market analysis
Broadband statistics

Digital Subscriber Line (DSL) networks

Maroc Telecom (Menara)

Fibre-to-the-Premises (FttP) networks
Other fixed broadband services

Satellite broadband
Broadband over Powerlines (BPL)
Wireless broadband

Digital economy

E-commerce
E-learning
E-government

Digital media

Videostreaming

Mobile communications

Market analysis
Mobile statistics

General statistics
Mobile voice
Mobile data
Mobile broadband

Regulatory issues

SIM card registration
Licensing
Mobile Number Portability (MNP)

Mobile infrastructure

Analogue networks
Digital networks

Major mobile operators

Itissalatt Al-Maghrib (IAM, Maroc Telecom)
Orange Morocco (Méditel)
Inwi (Wana)

Mobile content and applications

Mobile payments, m-banking
Satellite mobile

Handset market

List of Tables

Table 1 – Top Level Country Statistics and Telco Authorities - Morocco – 2018 (e)
Table 2 – ICT use of services – 2010 – 2016
Table 3 – Fixed-line market share by provider – 2013 – 2017
Table 4 – Maroc Telecom subscribers (Morocco) – 2011 – 2018
Table 5 – Maroc Telecom financial results – 2008 – 2018
Table 6 –Orange Morocco revenue (€) – 2015 – 2018
Table 7 – Fixed and fixed-wireless lines in service – 2005 – 2018
Table 8 – Fixed lines and wireless teledensity – 2005 – 2018
Table 9 – Fixed-line voice traffic – 2013 – 2017
Table 10 – Average fixed-line voice traffic – 2012 – 2017
Table 11 – Average revenue per fixed voice subscriber – 2012 – 2017
Table 12 – Payphones in service – 2005 – 2017
Table 13 – International internet bandwidth – 1999 – 2017
Table 14 – Internet users and penetration rate in Morocco – 2000 – 2018
Table 15 – Dial-up internet subscribers – 2004 – 2017
Table 16 – Internet subscribers and penetration – 2003 – 2018
Table 17 – Household penetration of internet by platform – 2014 – 2016
Table 18 – Market share of overall internet subscribers by ISP – 2012 – 2017
Table 19 – Average revenue per internet subscriber – 2012 – 2017
Table 20 – Fixed-line broadband (DSL) subscribers – 2003 – 2018
Table 21 – Distribution of ADSL access in Morocco by speed– 2012 – 2017
Table 22 – Internet subscriber market share: DSL and mobile – 2009 – 2017
Table 23 – Fixed-line broadband penetration – 2004 – 2018
Table 24 – Maroc Telecom internet subscribers by access technology – 2003 – 2018
Table 25 – e-Commerce transactions – 2014 – 2018
Table 26 – Historic - Mobile subscribers and penetration rate – 2000 – 2009
Table 27 – Mobile subscribers and penetration rate – 2010 – 2018
Table 28 – Multiple SIM card use among mobile subscribers – 2012 – 2016
Table 29 – Prepaid and contract subscribers – 2012 – 2017
Table 30 – Proportion of prepaid and contract subscribers to total – 2012 – 2017
Table 31 – Average price per minute for mobile services – 2012 – 2017
Table 32 –Average mobile traffic per subscriber – 2012 – 2017
Table 33 – Mobile network voice traffic – 2005 – 2017
Table 34 – SMS traffic – 2005 – 2017
Table 35 – Average SMS cost – 2010 – 2015
Table 36 – Mobile internet connections – 2011 – 2017
Table 37 – Market share of mobile internet subscribers by ISP – 2015 – 2017
Table 38 – Mobile internet connections and penetration – 2008 – 2018
Table 39 – Maroc Telecom mobile subscribers by platform – 2012 – 2018
Table 40 – Maroc Telecom mobile subscribers and market share – 2002 – 2018
Table 41 – Maroc Telecom ARPU, churn rate – 2003 – 2018
Table 42 – Maroc Telecom domestic mobile revenue – 2005 – 2018
Table 43 – Orange Morocco mobile subscribers and market share – 2002 – 2017
Table 44 – Orange Morocco mobile subscribers (company data) – 2016 – 2018
Table 45 –Orange Morocco revenue – 2015 – 2018
Table 46 – Inwi mobile subscribers and market share – 2011 – 2017
Table 47 – Smartphone penetration – 2012 – 2016

List of Charts

Chart 1 – Fixed-line market share by provider – 2013 – 2017
Chart 2 – Maroc Telecom subscribers (Morocco) – 2011 – 2018
Chart 3 – Maroc Telecom revenue – 2008 – 2018
Chart 4 – Fixed and fixed-wireless lines in service – 2005 – 2018
Chart 5 – Fixed and fixed-wireless lines in service and teledensity in Morocco – 2005 – 2018
Chart 6 – Internet users and penetration rate in Morocco – 2000 – 2018
Chart 7 – Internet subscribers and penetration – 2004 – 2018
Chart 8 – Internet subscribers, DSL and total – 2003 – 2018
Chart 9 – Distribution of ADSL access in Morocco by speed– 2012 – 2017
Chart 10 – Maroc Telecom internet subscribers by access technology – 2003 – 2018
Chart 11 – Mobile subscribers and penetration rate – 2005 – 2018
Chart 12 – Mobile internet connections and penetration – 2008 – 2018

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Annual Publication Profile

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Companies (Major Players)
Digital Media
Internet
Mobile & Wireless Broadband and Media
Mobile Communications (voice and infrastructure)
Regulations & Government Policies
Telecoms Infrastructure

Number of pages 92

Status Current

Last updated 19 Sep 2018
Update History

Analyst: Henry Lancaster

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Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Morocco seeing benefits from the Maroc Digital 2020 strategy

Key Developments

Companies mentioned in this report:

Key statistics

Telecommunications market

Regulatory environment

Fixed network operators

Telecommunications infrastructure

Broadband market

Digital economy

Digital media

Mobile communications