Reforms within the telecom sector in Uganda have provided the country with one of the most competitive markets in the region. The entry of MTN Uganda as the second national operator to compete with Uganda Telecom in all telecom sectors revolutionised the availability and quality of services. Competitors in recent years have taken advantage of the mismanagement of the incumbent telco, which contributed to underinvestment and the loss of subscribers. Uganda Telecom went into receivership in early 2017, and though the government reasserted control of the company it has since tried to sell its interest in it. A late 2018 sale to Teleology Holdings fell through after the latter failed to pay a deposit.
A simplified and converged licensing regime has significantly reduced barriers to market entry and increased competition, but this has also led to price wars which have dented operator revenue. Fixed-line infrastructure remains poor, with low penetration, and as a result fixed-line broadband penetration is also particularly low. In consequence, consumers have largely depended on mobile infrastructure to provide voice and broadband services. There is sufficient capacity with LTE infrastructure to match data demand during the next few years. Nevertheless, MTN Uganda has anticipated the migration to 5G, having held trials in early 2020. The roll out of a not expected before 2022.
Uganda Telecom (UTL, LAP Green), MTN Uganda, UMEME, SEACOM, Infocom (Altech, Liquid Telecom), Internet Solutions, MTN Uganda (Telia), Bharti Airtel (Zain, Celtel), Uganda Telecom (UTL, LAP Green, Telecel, Orascom, Deutsche Telekom), Warid Telecom (Essar), Orange Uganda (HiTS Telecom), i-Tel, Simba Telecoms, Standard Chartered Bank, Monitise, American Tower Corporation (ATC), Eaton Towers, Smile Telecom, Smart Telecom, Sure Telecom, K2 Telecom, Africell (Lintel), UTL Online (Uganda Telecom), Infocom (Altech), Africa Online, Spacenet, MTN, Wateen Telecoms (Warid), Smile Telecom, Foris Telecom, Talk Telecom, Mo Telecom, Goal Technology Solutions (GTS), UMEME, WBS Television, NTV Uganda, MultiChoice..
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