Senegal - Telecoms, Mobile and Broadband - Statistics and Analyses

Executive summary

Senegal approves LLU to stimulate DSL market competition

Senegal’s economic growth has improved steadily in recent years, with GDP having grown at about 7% in 2017 and 2018. This has translated into consistent growth in the telecom market, with the number of mobile subscribers having increased 4.5% in the year to June 2018. Orange Group’s local subsidiary Orange Senegal (Sonatel) is the dominant player in both the fixed-line and mobile sectors, though there is effective competition in the mobile sector from Tigo Senegal (now owned by Saga Africa Holdings) and Sudatel’s local unit Expresso, which have a 24% and 22% market share, respectively.

Competition in the fixed-line sector was introduced when Expresso launched services as the second national operator (SNO) in 2009. The new entrant initially chose CDMA2000 technology to serve both market segments but switched to GSM technology in 2010, including 3G/HSPA mobile broadband. Despite its market entry, Sonatel commands a near monopoly on fixed lines.

The mobile market has prospered, helped in part by poor fixed-line infrastructure in some rural areas. Mobile penetration reached about 106% by mid-2018. A range of value-added services is available to subscribers, including mobile broadband access, which has become by far the dominant internet platform, accounting for about 99% of all internet accesses as of mid-2018.

Recent licensing developments will help propel the LTE sector. In June 2016 Sonatel secured a 17-year LTE licence (reduced from 20 years), as well as an extension to its fixed-line, 2G and 3G operating concessions (which had been due to expire in 2017) for no additional cost. The LTE licence includes the use of 10MHz of spectrum in the 1800MHz band and 10MHz in the 800MHz band. Sonatel must provide 70% population coverage within five years and 90% coverage within ten years.

Development of the internet market until 2007 was hampered by Sonatel’s monopolistic pricing of bandwidth on the only high-capacity international submarine fibre optic cable serving the country. Competition in the DSL sector was also hindered by the lack of local loop unbundling regulations. Shortly after this facility finally became available in July 2018 three ISPs were granted licenses, each with coverage obligations in five regions of the country.

Key developments:

  • Sale of Tigo Senegal to Saga Africa Holdings approved;
  • Tax on telecom services increased to 5%;
  • Expresso launches E-Money platform;
  • Sonatel delivers LTE to 50% of the population;
  • Senegal Internet Exchange Point (SENIX) is opened;
  • Tigo and Sonatel inaugurate Tier III data centres;
  • Regulator awards more MVNOs licenses, deactivates some five million unregistered SIM cards;
  • Digital Senegal 2016-2025 programs to cost XOF1,346 billion;
  • ATOS Senegal replaces the State IT Agency (ADIE) to manage the 3,000km fibre network;
  • Report update includes the regulator’s market data to June 2018, operator data to Q3 2018, recent market developments.

Companies mentioned in this report:

Sonatel (Orange Senegal), Millicom (Sentel, Tigo Senegal), Saga Africa Holdings, Sudatel (Expresso), Arc Informatique, Globacom, Mainstreet Technologies, Lycamobile Senegal

Table of Contents

  • 1. Executive summary
  • 2. Key Statistics
  • 3. Country overview
  • 4. Telecommunications market
    • 4.1 Historical overview
  • 5. Regulatory environment
    • 5.1 Telecom sector reform
    • 5.2 Telecommunications Act of 2001
    • 5.3 Regulatory authority
    • 5.4 Universal Service Fund
    • 5.5 West African common regulatory framework 2005
    • 5.6 Electronic Transactions Act
    • 5.7 Taxes
    • 5.8 Telecom sector liberalisation
    • 5.9 Digital Cities
    • 5.10 Digital Senegal
    • 5.11 Second national operator (SNO) licence
    • 5.12 VoIP
  • 6. Fixed network operators
    • 6.1 Sonatel (Orange Senegal)
      • 6.1.1 Subsidiaries
      • 6.1.2 Privatisation
      • 6.1.3 Financial results
      • 6.1.4 Network infrastructure and services
      • 6.1.5 Telecentres
      • 6.1.6 International expansion
    • 6.2 Expresso
  • 7. Telecommunications infrastructure
    • 7.1 Overview of the national telecom network
    • 7.2 National Research and Education Network (NREN)
    • 7.3 International infrastructure
      • 7.3.1 Satellite
      • 7.3.2 Terrestrial fibre and microwave
      • 7.3.3 Submarine fibre
    • 7.4 Data centres
  • 8. Smart infrastructure
  • 9. Fixed-line broadband market
    • 9.1 Introduction and statistical overview
    • 9.2 Broadband statistics
    • 9.3 Fixed-line broadband technologies
      • 9.3.1 Digital Subscriber Line (DSL) networks
      • 9.3.2 Fibre-to-the-Premises (FttP)
      • 9.3.3 Other fixed broadband services
  • 10. Digital Economy
    • 10.1 E-health
    • 10.2 E-government
    • 10.3 E-commerce
  • 11. Mobile market
    • 11.1 Market analysis
    • 11.2 Mobile statistics
    • 11.3 Mobile data
      • 11.3.1 SMS
      • 11.3.2 Mobile broadband
    • 11.4 Regulatory issues
      • 11.4.1 Mobile Number Portability (MNP)
      • 11.4.2 SIM card registration
      • 11.4.3 Millicom licence dispute
      • 11.4.4 LTE licence
      • 11.4.5 Roaming
    • 11.5 Mobile infrastructure
      • 11.5.1 4G (LTE)
      • 11.5.2 3G
    • 11.6 Major mobile operators
      • 11.6.1 Orange Senegal (Sonatel Mobiles)
      • 11.6.2 Tigo Senegal (Sentel GSM)
      • 11.6.3 Expresso (Sudatel)
      • 11.6.4 Hayo Telecom
    • 11.7 Mobile Virtual Network Operators (MVNOs)
    • 11.8 Mobile content and applications
      • 11.8.1 Manobi
      • 11.8.2 M-payments and m-banking
  • 12. Related reports
  • Table 1 – Top Level Country Statistics and Telco Authorities - Senegal – 2018 (e)
  • Table 2 – Sonatel Group financial results – 2004 - 2018
  • Table 3 – Sonatel Group subscribers by platform – 2014 - 2018
  • Table 4 – Orange Senegal financial results (XOF) – 2012 - 2017
  • Table 5 – Orange Senegal fixed-line ARPU – 2004 - 2018
  • Table 6 – Historic -Fixed-lines in service and teledensity in Senegal – 1999 - 2009
  • Table 7 – Fixed-lines in service and teledensity in Senegal – 2010 - 2018
  • Table 8 – Market share of fixed-line subscribers by operator – 2012 - 2018
  • Table 9 – International internet bandwidth in Senegal – 2002 - 2016
  • Table 10 – Internet penetration by platform – 2015 - 2018
  • Table 11 – Internet users in Senegal – 2000 - 2018
  • Table 12 – Internet user penetration – 2011 - 2018
  • Table 13 – Market share of internet connections by platform – 2011 - 2018
  • Table 14 – Internet subscribers by platform – 2011 - 2018
  • Table 15 – Fixed broadband subscribers and penetration – 2007 - 2018
  • Table 16 – Market share of internet subscribers by operator – 2012 - 2018
  • Table 17 – DSL and fibre subscribers in Senegal – 2002 - 2018
  • Table 18 – Fixed wireless internet subscribers – 2012 – 2018
  • Table 19 – Fixed wireless broadband market share by operator (keys and data cards) – 2013 - 2018
  • Table 20 – Historic - Mobile subscribers and penetration – 2000 - 2009
  • Table 21 – Mobile subscribers and penetration – 2010 - 2019
  • Table 22 – Market share of subscribers by operator – 2011 - 2018
  • Table 23 – Prepaid and contract subscribers – 2012 - 2018
  • Table 24 – Mobile voice traffic per subscriber per month– 2016 - 2018
  • Table 25 – Mobile voice traffic – 2002 - 2018
  • Table 26 – SMS messages sent – 2014 – 2018
  • Table 27 – SMS traffic per month– 2016 - 2018
  • Table 28 – Mobile broadband (2G/3G/LTE) subscribers – 2011 – 2018
  • Table 29 – Active mobile broadband subscribers – 2010 - 2018
  • Table 30 – Market share of 2G/3G internet subscribers by operator – 2011 - 2018
  • Table 31 – Orange Senegal mobile broadband subscribers – 2013 - 2018
  • Table 32 –Orange Senegal mobile subscribers – 1999 - 2018
  • Table 33 – Orange Senegal mobile revenue (€) – 2011 - 2018
  • Table 34 – Orange Senegal prepaid mobile ARPU (XOF) – 2011 - 2018
  • Table 35 – Orange Senegal blended mobile ARPU (€) – 2012 - 2016
  • Table 36 – Tigo mobile subscribers – 2010 - 2018
  • Table 37 – Expresso mobile subscribers – 2011 - 2018
  • Table 38 – Orange Money subscribers (active) – 2014 - 2018
  • Chart 1 – Sonatel Group financial results – 2004 – 2018
  • Chart 2 – Fixed-lines in service and teledensity in Senegal – 2005 – 2019
  • Chart 3 – Mobile subscribers and penetration rate in Senegal – 2005 - 2019
  • Chart 4 – Market share of subscribers by operator – 2011 – 2018
  • Chart 5 – Active mobile broadband subscribers – 2010 – 2018
  • Chart 6 – Market share of 2G/3G internet subscribers by operator – 2011 – 2018
  • Exhibit 1 – Map of Senegal
  • Exhibit 2 – West African common regulatory framework 2005

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