Ghana - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Ghana’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher: Henry Lancaster
Current publication date: April 2019 (18th Edition)

Executive Summary

Vodafone Ghana launches LTE services following spectrum auction

Ghana’s telecom market has benefited from the privatisation of the incumbent telco Ghana Telecom and its rebranding as Vodafone Ghana. The company is the principal fixed-line provider and also the third largest player in the mobile services sector, after MTN and the recently merged AirtelTigo. It remains a key investor in telecom infrastructure, supported by various government-funded schemes to extend the reach of telecom services nationally. Recent upgrades have included an extension to the Eastern Corridor as well as a new cable connecting to Burkina Faso operated by Vodafone Wholesale.

The launch of LTE services by Vodafone Ghana in March 2019 and the extension of LTE-A services by MTN Ghana, have greatly improved the quality of mobile data services for end-users. This has been reflected in a number of areas, including the strong m-commerce and m-banking sectors. The vibrant mobile market has retained steady subscriber growth.

Ghana has a highly competitive internet market, and though there is a large number of licensed ISPs most subscribers are customers of only a few operators. In common with other markets in the region, the vast majority of internet accesses are via mobile networks.

Key developments:

  • Eastern Corridor project completed;
  • Facebook and Vodafone Ghana launch Express Wi-Fi program
  • Ghana Investment Fund sets out national telecom coverage goals;
  • Vodafone Ghana secures block of 800MHz spectrum for $30 million, launches LTE services;
  • MTN Ghana lists on the Ghanaian stock exchange;
  • Government to set up an additional 600 towers to provide basic mobile services;
  • M-money interoperability launched;
  • Merger of networks of Tigo Ghana and Airtel Ghana nears completion;
  • Regulator’s fines on MNOs for QoS issues stimulate additional investments
  • Report update includes the regulator’s market data to September 2018, telcos’ operating data to Q4 2018, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Vodafone Ghana (Ghana Telecom, OneTouch), Capital Telecom, Globacom, MainOne, VoltaCom, Phase3 Telecom, Suburban Telecom, AirtelTigo (Tigo Ghana, Airtel Ghana), MTN Ghana, Expresso Telecom (Sudatel, Kasapa), Globacom (Glo Mobile), Thuraya, Network Computer Systems (NCS), InternetGhana, Africa Online, Busy Internet, Linkserve, IDN, Infinite Stream Ghana, Electricity Corporation of Ghana (ECG), Cactel Communications, O3b Networks, Internet Solutions.

Henry Lancaster
April 2019

Table of Contents

  • Key statistics

    • Country overview
  • Telecommunications market

    • Market analysis
    • Regional Africa Market Comparison
      • TMI vs GDP
      • Mobile and mobile broadband
      • Fixed and mobile broadband
  • Regulatory environment

    • Regulatory authority
    • West African Common Regulatory Framework 2005
    • Competition framework 2006
    • Electronic Communications Act
    • Electronic Transaction Act
    • Universal service
    • Ghana Investment Fund for Telecommunications (GIFTEL)
      • The eCARE project
    • Telecom sector liberalisation
    • Fixed-line licence conditions
  • Fixed network operators

    • Vodafone Ghana
      • Privatisation
      • Network infrastructure
    • Airtel Ghana (Zain, Westel)
      • Nationalisation 2006
      • Re-privatisation 2007
    • Capital Telecom (defunct)
  • Telecommunications infrastructure

    • Overview of the national telecom network
    • Fibre backbone infrastructure
    • Internet Exchange Points (IXPs)
    • International infrastructure
      • Submarine fibre optic cables
      • Satellite services
    • Data centres
  • Broadband market

    • Introduction and statistical overview
    • Broadband statistics
      • Forecasts – fixed broadband subscribers – 2019; 2021; 2023
    • Public Internet Access Venues (PAVs)
    • Shared access centres
    • Mobile Telecentre To-Go
      • Ghana Internet Service Providers Association (GISPA)
      • Ghana Internet Exchange Point (GIX)
    • Digital Subscriber Line (DSL) networks
    • Fibre-to-the-Premises (FttP)
    • Other fixed broadband services
      • Fixed wireless broadband
      • Powerline Communication (PLC)
      • Satellite broadband
      • O3b
    • Domestic backbone network infrastructure
      • Ghana National Public Data Network (DataNet)
      • FastNet
      • VoltaCom
      • Internet Solutions (IS)
      • Phase3 Telecom
      • Electronic Data Interchange
  • Digital economy

    • E-commerce
    • E-government, e-Ghana project
    • E-learning
    • E-health
  • Mobile communications

    • Market analysis
    • Mobile statistics
      • General statistics
      • Mobile broadband
      • SMS
      • Forecasts – mobile subscribers – 2019; 2021; 2023
    • Regulatory issues
      • Quality of Service (QoS)
      • Licensing
      • Spectrum
      • Roaming
      • Mobile Termination Rates (MTRs)
      • Mobile Number Portability (MNP)
      • Network sharing
      • Taxation
      • SIM card registration
    • Mobile infrastructure
      • Analogue networks
      • Digital networks
      • Other infrastructure developments
    • Major mobile operators
      • Vodafone Ghana (Ghana Telecom, OneTouch)
      • MTN Ghana (formerly ScanCom, Spacefon Areeba)
      • Tigo Ghana (Millicom Ghana, Mobitel)
      • Expresso
      • Airtel Ghana (Zain/Celtel, Westel)
      • Glo Mobile
      • Mobile Virtual Network Operators (MVNOs)
      • M2M
    • Mobile content and applications
      • M-banking
      • M-health

List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities – Ghana – 2018
  • Table 2 – Fixed-line subscribers by operator – 2011 – 2018
  • Table 3 – Historic - Fixed lines in service and teledensity – 1999 – 2009
  • Table 4 – Fixed lines in service and teledensity – 2010 – 2018
  • Table 5 – International bandwidth – 2001 – 2016
  • Table 6 – Historic - Internet users and penetration rate – 2000 – 2009
  • Table 7 – Internet users and penetration rate – 2010 – 2022
  • Table 8 – Fixed-line broadband subscribers – 2005 – 2018
  • Table 9 – Forecast fixed broadband subscribers in Ghana – 2019; 2021; 2023
  • Table 10 – Vodafone Ghana broadband subscribers – 2012 – 2018
  • Table 11 – DSL subscribers – 2005 – 2016
  • Table 12 – Broadband wireless access subscribers by operator – 2016 – 2017
  • Table 13 – Broadband wireless access market share by operator– 2005 – 2017
  • Table 14 – Historic - Mobile subscribers and penetration rate – 1999 – 2009
  • Table 15 – Mobile voice subscribers – 2010 – 2018
  • Table 16 – Mobile voice subscribers by operator – 2011 – 2018
  • Table 17 – Mobile voice subscriber market share by operator – 2011 – 2018
  • Table 18 – Overview of mobile network launch dates
  • Table 19 – Mobile broadband subscribers by operator – 2013 – 2018
  • Table 20 – Mobile broadband subscriber share by operator – 2015 – 2018
  • Table 21 – Mobile broadband subscribers and penetration – 2009 – 2018
  • Table 22 – Forecast mobile subscribers – 2019; 2021; 2023
  • Table 23 – LTE subscribers by operator – 2016 – 2018
  • Table 24 – Vodafone Ghana subscribers – 2008 – 2018
  • Table 25 – MTN Ghana financial data – 2011 – 2018
  • Table 26 – MTN Ghana revenue by type – 2015 – 2018
  • Table 27 – MTN Ghana mobile subscribers – 2012 – 2018
  • Table 28 – MTN Ghana ARPU – 2002 – 2018
  • Table 29 – Tigo Ghana mobile subscribers (regulator data) – 2013 – 2017
  • Table 30 – Tigo Ghana mobile subscribers (company data) – 2010 – 2017
  • Table 31 – Espresso Ghana mobile subscribers – 2013 – 2017
  • Table 32 – Airtel Ghana (Airtel Tigo) mobile subscribers – 2013 – 2018
  • Table 33 – Glo Mobile subscribers – 2013 – 2018

List of Charts

  • Chart 1 – Overall Africa view - Telecoms Maturity Index vs GDP per Capita – 2018
  • Chart 2 – West Africa - Telecoms Maturity Index vs GDP per Capita – 2018
  • Chart 3 – Africa – Top-tier Telecoms Maturity Index (Market Leaders) – 2018
  • Chart 4 – West Africa –Telecoms Maturity Index by country – 2018
  • Chart 5 – West Africa mobile subscriber penetration versus mobile broadband penetration – 2018
  • Chart 6 – West Africa fixed and mobile penetration rates – 2018
  • Chart 7 - Fixed lines in service and teledensity – 2005 – 2018
  • Chart 8 – Internet users and penetration rate – 2010 – 2022
  • Chart 9 - Mobile voice subscribers and penetration rate – 2005 – 2018
  • Chart 10 – Mobile voice subscribers by operator – 2011 – 2018
  • Chart 11 – Mobile broadband subscribers and penetration – 2009 – 2018
  • Chart 12 – MTN Ghana financial data – 2011 – 2018
  • Chart 13 – MTN Ghana revenue by type – 2015 – 2018

List of Exhibits

  • Exhibit 1 – Generalised Market Characteristics by Market Segment
  • Exhibit 2 – West Africa - Key Characteristics of Telecoms Markets by Country
  • Exhibit 3 – SMS as a weapon against drug counterfeiting

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