Help - Searching, Browsing and Purchasing

Policies

You may also be interesting in reviewing BuddeComm's policies. We endeavour to provide a reliable, secure and transparent service for our customers.

Research Classification

Understanding how our reports are classified can assist you to more specifically target the type of research you are seeking.

All of our research has been categorised using 3 classes of attribute:

  • Location – Identifies whether a report covers a specific country, a region or whether it provides a global view;
  • Topic/Technology – Identifies what topics and technologies a report covers, a reports’ topics and technologies are listed in the report profile displayed on the right hand side of a reports details page;

Important sub-types of report types include Country Profiles, Company Profiles, Regional Overviews and Global Overviews. This classification assists orderly and consistent display of research on our site to assist browsing and report selection.

Searching

The Quick Search box is presented on the majority of site pages and provides a convenient method to search for relevant content. It will search research titles, published summaries and the table of contents.

Searching for historic or archived information ? If you are looking for historic information click the ‘Search archived research’ link displayed at the top of your results page to display all relevant results from our extensive archives.

Browsing

The View Reports by: section on the left hand side of the majority of site pages allows you quickly target the research you are looking for.

The links to Regional, Country and Global research will each allow you to then select region, country or topic to provide you a more specific list of research reports that may suit your requirements.

The Custom Research link provides an overview to our approach to custom made research reports, with a number of examples of past reports produced. The modular nature of our research means we can create reports containing the research you need.

Click on any report title to view more details for the report including a summary, table of contents, pricing and report update information.

By default all browsing will result in only current research reports being displayed containing the latest data we have available. If however, you are looking for historic information, click on the ‘View archived research’ link displayed at the top of all report list pages to see any appropriate archive reports we may have.

Purchasing

All our research reports are available for sale online and can be downloaded or emailed upon successful payment processing, allowing immediate access to the research you need. To purchase from our site you will need to register, registration is quick and free.

We accept Amex, Marstercard and Visa utilising secure 256 bit SSL encrypted processing provided via National Australia Bank (NAB).

We also accept secure online PayPal payments. Simply select the PayPal option on our Checkout page, once you have confirmed your order you will be taken to the PayPal site to make your payment and will be automatically returned to the BuddeComm site to access your reports once the payment has been successfully processed.

We currently offer pricing and payments in AUD and USD, adjust the currency selector to see prices displayed in your prefered currency.

All purchases by non-Australian based clients are free of GST (Australian Goods and Services Tax).

We do also accept offline orders and can accept payment by funds transfer, cheque and if specifically arranged PayPal. Research for offline orders however will be delivered upon receipt of payment or verified submission of funds transfer payment. For any offline sales enquiries please contact us.

For further information, please review our Purchasing Policy.

Shopping Cart and Checkout

To purchase any products from our site they need to be added to your shopping cart, which is displayed on the right hand side of most pages on our site.

To add a report to your cart you need to be viewing the details page for the report which will list the reports summary, table of contents and display the ‘Report Profile’ on the right hand side. In the report profile there is a licence selector that allows you to choose the appropriate licence for your requirements, select the licence you require and the price for that licence will display. Then press the Add to Cart button and this report will be added to your cart.

Once you have the required items in your cart you can then proceed to the checkout by pressing the View Cart button or Cart icon. If you are not already registered you can register in the process of completing your purchase.

Registration

Registration is required to make purchases from our site. Registration is free.

  • Download history;
  • Invoicing history;
  • Report Update Alert service.

For more information about Registering and Purchasing please see our Purchasing Options page

If you are a registered customer we recommend signing in before browsing or searching for the research you wish to purchase as when signed in you will be shown the correct price including discounts and GST if applicable to you and your membership.

Once you have added any reports you wish to purchase to your cart, press the View Cart button or Cart icon to continue.

If you are not yet logged in you will be presented with a screen to log in, then the shopping cart will be displayed for you to make any adjustments, if you are happy with your selections click Continue and the final confirmation page will appear showing final pricing including GST if applicable.

Check the box to accept BuddeComm’s terms and conditions and click the Confirm Order button. Your purchase will be processed to your credit card or deducted from your prepaid credit as applicable. If successful you will be taken to the Online Account Downloads page to download your reports and the invoice will be emailed to you.

Purchasing Problems

If you have any problem with completing your purchase, please contact us for assistance.

Downloading Problems

Third Party Download managers do not generally work on this site. This is generally because they attempt to download the file in multiple download sessions, but our site restricts this approach. Please do not use a 3rd party download manager when downloading purchased reports from our site.

Most Third Party Download Managers will provide some option to bypass the Download Manager and to just use your browsers standard download manager.

If you experience any downloading problems, please contact us for assistance.

Opening Downloaded Research

All research downloaded or delivered to your email account will be contained within a ZIP file.

Most modern computer operating systems include built-in decompression software. to extract the contents of a zip file, simply save it to your computer and double click on the Zip file once downloaded. When presented with options, choose 'Extract' to extract a copy of the Zip file contents to your computer.

Our reports are provided in PDF format, you will need a PDF reader to open these documents. Acrobat Reader is free (when downloading make sure to untick any included 'special offers' from Adobe unless yo really want them).

If your operating system can not automatically decompress our Zip files, you can download a free or commercial product to do this. 7 Zip is an excellent free utility to decompress Zip and other compressed files.

Report Update Guarantee

Every report purchased comes with our 30-Day report update guarantee. If a report you purchase is updated within the Report Update Guarantee period you will be notified of the update and will be able to download the updated report free from your account.

Purchase with Confidence

For what I was looking for, the website had been a great help. It had all the information I needed and the navigation was easy. Purchasing the reports was straightforward and I got the reports in no time. I’m very satisfied with it.

C Vitug, Brightpoint

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.