Kenya - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Kenya’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- April 2019 (18th Edition)

Executive Summary

Kenya’s mobile market to be transformed with Airtel/Telkom merger

Kenya’s telecommunications market continues to undergo considerable changes in the wake of increased competition, improved international connectivity, and rapid developments in the mobile market. The landing of four fibre-optic international submarine cables in recent years dramatically reduced the cost of phone calls and internet access, allowing internet services to be affordable to a far greater proportion of the population. In parallel, the sector’s regulator has reduced interconnection tariffs and implemented a range of regulations aimed at developing further competition.

The incumbent fixed-line telco has struggled to make headway in this market, prompting reorganisation in 2018 which included a sale and leaseback arrangement with its mobile tower portfolio. In early 2019 the company signed a merger agreement with Airtel Kenya in which Telkom will retain a 49% share in the merged business which will provide a greater challenge to the market dominance of Safaricom.

Numerous competitors are rolling out national and metropolitan fibre backbone networks and wireless access networks to deliver services to population centres across the country. Several fibre infrastructure sharing agreements have been forged, and as a result the number of fibre broadband connections increased 94% in the year to September 2018.

Key developments:

  • Telkom Kenya agrees to merger with Airtel Kenya;
  • Kenya sees a 41% increase in international bandwidth in the year to September 2018;
  • Universal Service Fund extends mobile coverage to underserved northern regions;
  • Safaricom launches M-PESA Global payment service;
  • Government proposes increase in m-money transfer tax;
  • Regulator introduces a new system to measure QoS parameters;
  • M-money interoperability starts;
  • Report update includes the regulator’s market data to September 2018, operator data to Q3 2018, recent market developments.

Companies mentioned in this report:

Telkom Kenya, Jamii Telecom, Access Kenya (Dimension Data), Kenya Power and Lighting Company (KPLC), Kenya Pipeline Corporation (KPC), Wananchi, Safaricom, Bharti Airtel, MTN, Liquid Telecom, Essar Telkom Kenya, Mobile Pay (Tangaza Pesa), Zioncell Kenya, Finserve Africa (Equitel), Kenya Data Networks (KDN), Jamii Telecom, SimbaNet, Africa Online, Access Kenya (Dimension Data), Wananchi Online, Swift Global, Internet Solutions Kenya (InterConnect), Gilat Satellite Networks, Afsat Communications, Inmarsat, Indigo Telecom (Thuraya), Nation TV (NTV)

Henry Lancaster
April 2019

Table of Contents

  • Key statistics

    • Country overview
  • Telecommunications market

    • Overview of Kenya’s telecom market
  • Regulatory environment

    • Kenya Communications Act 1998
    • Regulatory authority
    • Revised Telecommunications Market Structure 2004
    • Kenya Communications Amendment Act 2009
    • Licence fees
    • Universal Service Fund (USF)
    • Interconnection
    • Number portability
    • Spectrum auctions
    • Foreign ownership
    • Telecom sector liberalisation
      • Privatisation of Telkom
      • Regional telecom licences
      • Second national operator (SNO) licensing
      • International gateway licences
      • Unified licensing regime
  • Fixed network operators

    • Telkom Kenya
      • Wireless Local Loop (WLL)
    • Liquid Telecom Kenya (KDN)
    • Jamii Telecom
    • AccessKenya
  • Telecommunications infrastructure

    • Overview of the national telecom network
    • National Optic Fibre Backbone Infrastructure (NOFBI)
      • Liquid Telecom
      • Kenya Power and Lighting Company (KPLC)
      • Kenya Pipeline Corporation (KPC)
      • Safaricom
      • MTN
      • Fibre infrastructure sharing
      • Data centres
    • International infrastructure
      • Satellite
      • Terrestrial fibre
      • Submarine fibre
  • Broadband market

    • Introduction and statistical overview
      • Market analysis
      • Internet backbone infrastructure
      • Broadband statistics
      • Forecasts – Fixed broadband subscribers – 2019; 2021; 2023
      • Public internet access locations
    • Digital Subscriber Line (DSL) networks
      • Internet Exchange Points (IXP)
      • Kenya Network Information Centre (KENIC)
      • National broadband strategy
      • ISP market
    • Fibre-to-the-Premises (FttP) networks
    • Other fixed broadband services
      • Wireless broadband
      • Broadband via satellite
      • Project Loon
  • Digital economy

    • E-learning
      • National research and education network (NREN)
    • E-commerce
    • E-government
  • Mobile communications

    • Overview of Kenya’s mobile market
      • General statistics
      • Mobile data
      • Mobile broadband
      • Forecasts - mobile subscribers – 2019; 2021; 2023
    • Regulatory issues
      • Roaming
      • Mobile Termination Rates (MTRs)
      • International gateways
      • Spectrum
      • Mobile Number Portability (MNP)
      • Network sharing
      • Quality of Service (QoS)
      • SIM card registration
      • Taxes
      • Tariff regulation
    • Mobile infrastructure
      • Analogue networks
      • Digital networks4G (LTE)
    • Major mobile operators
      • Mobile market share by operator
      • Safaricom
      • Airtel Kenya (formerly Zain, Celtel, KenCell)
      • Essar Telecom Kenya (yuMobile, formerly Econet)
      • Telkom Kenya
      • Mobile Virtual Network Operators (MVNOs)
    • Mobile content and applications
      • Mobile money transfer, m-banking
      • M-medicine
    • Handsets

List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities – Kenya – 2018
  • Table 2 – Telecom sector revenue in Kenya – 2007 – 2016
  • Table 3 – ICT sector revenue in Kenya – 2012 – 2016
  • Table 4 – Telkom fixed-line subscribers – 2008 – 2016
  • Table 5 – Fixed-wireless subscriptions in Kenya – 2007 – 2016
  • Table 6 – Historic - Fixed lines in service and teledensity in Kenya – 1999 – 2009
  • Table 7 – Fixed lines in service and teledensity in Kenya – 2010 – 2018
  • Table 8 – International bandwidth in Kenya – 2000 – 2018
  • Table 9 – International bandwidth capacity by platform – 2013 – 2018
  • Table 10 – International bandwidth used – 2013 – 2018
  • Table 11 – Historic - Internet users and penetration rate in Kenya – 1999 – 2009
  • Table 12 – Internet users and penetration rate in Kenya – 2010 – 2018
  • Table 13 – Internet subscriptions – 2010 – 2018
  • Table 14 – Wireless internet subscriptions by access technology – 2010 – 2018
  • Table 15 – Fixed-line broadband subscriptions by access technology – 2010 – 2018
  • Table 16 – Broadband subscriptions – 2014 – 2018
  • Table 17 – Internet services revenue and investments – 2009 – 2015
  • Table 18 – Forecast fixed broadband subscribers – 2019; 2021; 2023
  • Table 19 – DSL broadband subscribers – 2009 – 2018
  • Table 20 – Fixed/fixed wireless market share of subscribers by operator – 2017
  • Table 21 – Fixed/fixed wireless market share of subscribers by operator – Sept 2018
  • Table 22 – Safaricom fixed broadband subscribers – 2015 – 2017
  • Table 23 – Safaricom fixed broadband premises covered – 2016 – 2018
  • Table 24 – Fibre broadband subscribers – 2011 – 2018
  • Table 25 – Mobile services revenue and investments – 2009- 2017
  • Table 26 –Mobile traffic share by operator – 2014 – 2018
  • Table 27 – Historic - Mobile subscribers and penetration rate in Kenya – 1999 – 2009
  • Table 28 – Mobile subscribers and penetration rate in Kenya – 2010 – 2018
  • Table 29 – Prepaid and contract mobile subscribers – 2014- 2018
  • Table 30 – SMS traffic by quarter – 2012 – 2018
  • Table 31 – SMS annual traffic – 2008 – 2017
  • Table 32 – MMS traffic – 2012 – 2015
  • Table 33 – Mobile internet subscribers by provider – 2013 – 2017
  • Table 34 – Mobile internet market share by provider – 2014 – 2018
  • Table 35 – Active mobile broadband subscribers – 2010 – 2018
  • Table 36 – Mobile data subscribers – 2015 – 2018
  • Table 37 – Forecast mobile subscribers – 2019; 2021; 2023
  • Table 38 – Annual mobile number portings – 2013- 2018
  • Table 39 – 2G Mobile base stations by operator – 2012- 2017
  • Table 40 – 3G Mobile base stations by operator – 2012- 2017
  • Table 41 – Market share of subscribers by operator – 2010 – 2018
  • Table 42 – Safaricom revenue – 2011 – 2019
  • Table 43 – Safaricom revenue by sector – 2010 – 2019
  • Table 44 – Safaricom - proportion of service revenue by sector – 2014 – 2019
  • Table 45 – Safaricom subscribers – 2010 – 2018
  • Table 46 – Safaricom base stations by technology – 2013 – 2018
  • Table 47 – Airtel Kenya subscribers – 2010 – 2018
  • Table 48 – Historic - Essar Telecom subscribers – 2010 – 2014
  • Table 49 – Telkom Kenya revenue – 2010 – 2014
  • Table 50 – Telkom Kenya mobile subscribers – 2011 – 2018
  • Table 51 – Finserve Africa mobile subscribers – 2014 – 2018
  • Table 52 – Mobile money penetration rate – 2013 – 2018
  • Table 53 – Mobile money transfer statistics – 2011 – 2018
  • Table 54 – Mobile money subscribers by operator – 2014 – 2018
  • Table 55 – Safaricom - M-PESA revenue – 2008 – 2019
  • Table 56 – Safaricom – active M-PESA customers – 2012 – 2018
  • Table 57 – Safaricom –M-PESA transactions value by type – 2011 – 2018

List of Charts

  • Chart 1 – Fixed lines in service and teledensity – 2005 – 2018
  • Chart 2 – Internet users and penetration rate in Kenya – 2005 – 2018
  • Chart 3 – Mobile subscribers and penetration rate in Kenya – 2005 – 2018
  • Chart 4 – Prepaid and contract mobile subscribers – 2014- 2018
  • Chart 5 – Active mobile broadband subscribers – 2010 – 2018
  • Chart 6 – Market share of subscribers by operator – 2010 – 2018
  • Chart 7 – Safaricom revenue – 2011 – 2019
  • Chart 8 – Safaricom revenue by sector – 2010 – 2019
  • Chart 9 – Safaricom - proportion of service revenue by sector – 2014 – 2019
  • Chart 10 – Safaricom –M-PESA transactions value by type – 2011 – 2018

List of Exhibits

  • Exhibit 1 – Texting elephants
  • Exhibit 2 – Job offers by SMS

Related Reports

Purchase this Report

US$1,150.00

Licence Information

Share this Report

Purchase with Confidence

Could I thank you for making a contribution to this on so many occasions and declare my association with you as a Central Coast resident. I want to say how proud we are of you and how much your expertise has informed us.

Senator Deborah O’Neill, at the Select Senate Committee on the NBN – March 2014

Special Offers

Caribbean - Telecoms, Mobile, and Broadband - Statistics and Analyses
US$795.00 until 30 Oct 2019
(normal price US$1,590.00)

Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses
US$575.00 until 30 Oct 2019
(normal price US$1,150.00)

Azerbaijan - Telecoms, Mobile and Broadband - Statistics and Analyses
US$375.00 until 16 Oct 2019
(normal price US$750.00)

South Korea - Telecoms, Mobile and Broadband - Statistics and Analyses
US$575.00 until 16 Oct 2019
(normal price US$1,150.00)

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.