Understand and measure the impact of COVID-19 on the telecom industry!

Virus impact over each market - telecom operators, government agencies and regulators' responses - revised forecasts for the next 5 years.

See updated country reports

2016 Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses

Report Cover Image

Last updated: 25 Jul 2016 Update History

Report Status: Archived

Report Pages: 60

Publication Overview

This report provides a comprehensive overview of trends and developments in Zimbabwe’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major players, revenue, subscribers, ARPU, MoU;
  • Internet, VoIP, videostreaming;
  • Mobile voice and data markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Mobile subscriber forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- July 2016 (14th Edition)

Executive Summary

Zimbabwe’s telcos agree to mobile and fixed network infrastructure sharing

Zimbabwe’s economy has seen a downturn since the fractious elections of July 2013, resulting in a significant fall in GDP growth. The contribution to GDP from the telecom sector has fallen steadily as a result. Sector revenue has come under pressure from a number of recent regulatory measures and taxes imposed by the cash-strapped government. Nevertheless, the telecom sector shows some promise, particularly from the mobile sector where mobile penetration has increased rapidly, approaching 110% by mid-2016. The three mobile network operators Econet Wireless, NetOne and Telecel Zimbabwe continue to invest in network upgrades to support data services and their fast-expanding m-commerce and m-banking facilities. Telecel was recently acquired by the government from VimpelCom, and the financial demands required for investment has jeopardised resources potentially available to the incumbent telco TelOne, (formerly PTC), which still holds a de-facto monopoly on fixed-line services in the country. Plans to privatise up to 60% of TelOne and NetOne, either through an IPO or a strategic partnership with a foreign investor, remain on hold.

Limitations in international bandwidth for the landlocked country for many years held back development of the internet and broadband sectors, but this has changed since fibre optic links to several submarine cables have been established via neighbouring territories. The expansion of 3G mobile broadband services across the country, and the more recent efforts to provide LTE services, have meant that more than half of the population now has access to the internet. The first commercial LTE services were launched in 2013, while investment in LTE technologies, for which the regulator has assigned spectrum in the 700MHz band, continues. By the end of 2015 mobile internet connections made up 95.6% of all internet connections. The number of LTE connections grew 374% in the year, reflecting the efforts made by Econet and NetOne in rolling out LTE base stations. Internet penetration increased to 48% by the end of 2015.

Growth in Zimbabwe’s mobile market has been hampered by the poor economic climate, exacerbated by recent regulatory measures affecting tariffs and taxes. These burdens have placed greater pressure on network operator revenue, which has jeopardised their ability to invest in necessary network upgrades. Annual revenue has fallen steadily during the last three years, with a near 18% fall in 2015 alone. NetOne and Econet have both invested in LTE services. The sale of the financially troubled Telecel Zimbabwe was completed in mid-2016, with the government now owing the company through its ISP Zarnet.

Key developments:

  • TelOne planning to deliver FttP to 100,000 premises by 2018;
  • Government acquires Telecel Zimbabwe from Vimpelcom, proposes consolidation of its telecom assets and business units;
  • Telcos agree to the government’s infrastructure sharing policy;
  • Telecel Zimbabwe launches Telecash mobile money service;
  • Government increases licensing tax, imposes additional levies and a customs tax on mobile handset sales;
  • Regulator’s plan to allow telcos to renew licences using annual payments opposed by the government;
  • Econet expands m-commerce, launches EcoCash Ta! tap and go payment system;
  • Regulator adjusts mobile voice tariffs effective from January 2016;
  • TelOne planning to deliver FttP to 100,000 premises by 2018;
  • Report update includes the regulator’s market data to December 2015, telcos’ operating and financial data for fiscal 2016, recent market developments.

Companies mentioned in this report:

TelOne; NetOne; Econet; Telecel; TeleAccess; Afritell; Liquid Telecom; DataOne; Powertel Communications; Telco Internet; Broadlands Networks; Aquiva; Africa Online; ComOne; Ecoweb; iWay Africa (MWEB); Zimbabwe Online (ZOL); Zimbabwe Internet Service Provider Association (ZISPA); Telecontract; Dandemutande (uMax); Aptics.

Related Reports

Share this Report

Purchase with Confidence

As usual, you’ve done a splendid job of bringing an industry well and truly into the spotlight.

I think that without your input and passion, Australia would have barely scratched the surface of the benefits that can and will be achieved with the wholesale adoption of Smart Grid and Smart City concepts.

Glenn Latch, SKYZER TECHNOLOGIES

Research Methodology

BuddeComm's strategic business reports contain a combination of both primary and secondary research statistics, analyses written by our senior analysts supported by a network of experts, industry contacts and researchers from around the world as well as our own scenario forecasts.

For more details, please see:


Research Methodology

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.