Serbia - Telecoms, Mobile and Broadband - Statistics and Analyses

Serbia prepares for 2020 5G auctions

Serbia’s integration with the European Union (EU), formalised by the Stabilisation and Association Agreement in 2008, has encouraged the government and regulator to adopted measures aimed at promoting telecoms reform. The Agreement oversees closer integration with the EU and covers commitments to political, economic, trade, or human rights reform. In addition, as part of the EU pre-accession process, Serbia has received financial aid to build public institutions and improve cross-border co-operation. Serbia has been an official EU candidate country since January 2014.

EU reforms have been fundamental to Serbia’s telecom sector. The EU’s regulatory framework for communications (the NRF), adopted in mid-2010, promotes competition as the most efficient way to offer communications products and services while ensuring universal access.

Considerable network investment has been undertaken by incumbent and alternative operators in recent years, despite economic difficulties. This has helped to stimulate internet usage, which has also been bolstered by improved affordability as prices are reduced through competition.

Serbia’s high mobile penetration, the result of multiple SIM card use, has seen lower revenue in recent years, placing further pressure on operators to develop business models which encourage consumer use of mobile data services as also the continued substitution of fixed-line for mobile voice calls.

Key developments:

  • MTS trials 5G services with Ericsson, Telenor with Huawei;
  • SBB delivers gigabit services to a fifth city;
  • Serbia signs deal to end regional roaming by mid-2021;
  • Telenor Serbia upgrades mobile network with carrier aggregation technology;
  • Report update includes the regulator's annual reports, market data report to December 2018, telcos' operating and financial data to Q2 2019, recent market developments.

Companies mentioned in this report:

Mobilna Telefonija Srbija (MTS), Telekom Serbia, VIP Mobile, Telenor Serbia, Serbia Broadband (SBB), I.KOM, Knight Development Support, Invest-Inženjering, Beogrid, JET TV, Kopernikus Technology, BeotelNet, Sat Trakt, Telemark and Radijus vektor.

Table of Contents

  • Key statistics

  • Country overview

  • Telecommunications market

    • Market analysis
  • Regulatory environment

    • Law on Electronic Communications
      • Amendments
    • Regulatory authority
    • Telecom sector liberalisation
    • Privatisation
      • Telekom Serbia
      • Mobi 63
    • Interconnect
    • Universal service
    • Number Portability (NP)
  • Fixed network operators

    • Telekom Serbia
  • Telecommunications infrastructure

    • Overview of the national telecom network
      • Electric Energy Transmission and Transmission System Control (EMS)
      • EPS network
    • International infrastructure
  • Fixed-line broadband market

    • Introduction and statistical overview
    • Broadband statistics
    • Fixed-line broadband technologies
      • Hybrid Fibre Coax (HFC) networks
      • Digital Subscriber Line (DSL) networks
      • Fibre-to-the-Premises (FttP) networks
      • Other fixed broadband services
      • WiMAX
      • W-Fi
  • Mobile market

    • Market analysis
    • Mobile statistics
    • Mobile data
      • Short Message Service (SMS)/Multimedia Messaging Service (MMS)
    • Mobile broadband
    • Regulatory issues
      • Third mobile licence
      • 1800MHz auction
      • 800MHz auction
      • Mobile Number Portability (MNP)
      • Roaming
      • Mobile Termination Rates (MTRs)
    • Mobile infrastructure
      • 5G
      • 4G (LTE)
      • 3G
      • Other infrastructure developments
      • IoT
    • Major mobile operators
      • Telenor Serbia
      • Mobilna Telefonija Srbija (MTS)
      • VIP Mobile
      • Mobile Virtual Network operators (MVNOs)
    • Mobile content and applications
  • Appendix

  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities - Serbia – 2019 (e)
  • Table 2 – Telenor prepaid users – 2007 - 2018
  • Table 3 – Mobile base stations installed by operator – June 2018
  • Table 4 – Historic - Mobile subscribers and penetration rate – 1998 - 2009

List of Charts

  • Chart 1 – Share of telecom investment by service – 2010 – 2017
  • Chart 2 – Share of telecom revenue by service – 2010 – 2017
  • Chart 3 – Annual fixed number portings – 2014 – 2018
  • Chart 4 – Development of Telekom Serbia Group financial data – 2007 – 2018
  • Chart 5 – Change in Telekom Serbia Group revenue by service – 2014 – 2018
  • Chart 6 – Development of Telekom Serbia financial data – 2009 – 2018
  • Chart 7 – Development of Telekom Serbia revenue by service – 2014 – 2018
  • Chart 8 – Decline in Telekom Serbia Group fixed voice subscribers – 2009 – 2018
  • Chart 9 – Decline in Telekom Serbia subscribers by sector – 2010 – 2018
  • Chart 10 – Growth in Telekom Serbia Group investments by segment – 2013 – 2018
  • Chart 11 – Change in Telekom Serbia investments by segment – 2010 – 2018
  • Chart 12 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
  • Chart 13 – Decline in fixed line voice traffic – 2009 – 2018
  • Chart 14 – International internet bandwidth – 2004 – 2016
  • Chart 15 – Change in fixed-line broadband subscribers by platform – 2009 – 2017
  • Chart 16 – Fixed broadband market share by platform – 2016 - 2018
  • Chart 17 – Fixed broadband market share by access speed – 2016 – 2018
  • Chart 18 – Fixed-line broadband subscribers and penetration – 2009 – 2024
  • Chart 19 – Development of Telekom Serbia DSL subscriber base – 2008 - 2018
  • Chart 20 – Growth in mobile market revenue – 2009 – 2019
  • Chart 21 – Change in revenue market share by operator – 2013 – 2017
  • Chart 22 – Growth in the number of mobile subscribers, and penetration – 2009 – 2024
  • Chart 23 – Growth in outgoing mobile traffic – 2009 – 2019
  • Chart 24 – Change in mobile operator market share by subscribers – 2009 – 2018
  • Chart 25 – Prepaid subscribers and proportion of total mobile subscribers – 2005 - 2018
  • Chart 26 – MTS prepaid subscribers and proportion of total mobile subscribers – 2012 - 2018
  • Chart 27 – Growth in mobile data traffic – 2012 – 2018
  • Chart 28 – Change in SMS traffic – 2009 – 2018
  • Chart 29 – Change in MMS traffic – 2009 – 2018
  • Chart 30 – Active mobile broadband subscribers and penetration – 2009 – 2024
  • Chart 31 – Average mobile number portings per month – 2011 – 2018
  • Chart 32 – Annual and cumulative mobile number portings – 2011 – 2018
  • Chart 33 – Change in roaming voice traffic – 2013 – 2017
  • Chart 34 – Change in roaming voice revenue – 2013 – 2017
  • Chart 35 – Growth in the number of M2M connections – 2014 – 2018
  • Chart 36 – Telenor Serbia mobile subscribers – 2006 – 2018
  • Chart 37 – Telenor Serbia financial data (mobile) – 2007 – 2018
  • Chart 38 – Change in the number of MTS mobile subscribers – 2010 – 2018
  • Chart 39 – VIP Mobile revenue and EBITDA – 2007 – 2019
  • Chart 40 – VIP Mobile operating income and capex – 2007 – 2019
  • Chart 41 – VIP Mobile financial data by quarter – 2013 – 2019
  • Chart 42 – VIP Mobile subscribers – 2007 – 2019

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