Portugal - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Portugal’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- March 2018 (17th Edition)

Executive Summary

Portuguese telcos looking to complete national fibre networks by 2020

Portugal has a medium-sized telecom market with a strong mobile sector and a growing broadband customer base focussed on the delivery of fibre-based services. Investments in network upgrades are continuing in an effort to attract customers to high-end services, while operators have also increasingly looked at network sharing to reduce expenditure while widening their footprint reach. In general terms the country during the last two years has shown signs of improving economic growth, which is helping to stimulate customer spend on telecom services.

The mobile market is dominated by the incumbent Portugal Telecom, owned by Altice Group and operating as Meo, followed by Vodafone and NOS. The market share held by Meo has fallen steadily in recent years. The MVNO market remains undeveloped, partly because network operators have their own low-cost brands. Collectively, MVNOs have about 2.1% share of the market.

Population coverage by 3G infrastructure is universal and so most investment has been directed to LTE and to incremental upgrades to network infrastructure. Altice Labs in February 2017 began working with Ericsson to develop 5G services and applications.

Portugal’s broadband penetration has grown steadily in recent years, largely the result of joint efforts between the regulator and the key market operators which have invested in significant infrastructure upgrades. These operators are also focussed on fibre-based services, resulting in a migration of subscribers from DSL to fibre. Portugal Telecom is aiming to cover 5.3 million premises with FttP by 2020, providing national coverage. The cable sector has also shifted towards fibre, with the principal cableco NOS investing in fibre rather than cable upgrades. In addition, Vodafone Portugal provides fibre to about two-thirds of premises. Vodafone and NOS recently signed an agreement to share fibre infrastructure, which pushed Vodafone’s addressable market to some four million premises. As a result of these efforts DSL is no longer the dominant platform for broadband access.

This report introduces the major elements of the Portuguese telecom market, presenting statistics on the fixed telephony sector as well as analyses on the major market players. Additional information is provided on the key regulatory issues, noting the status of interconnection, local loop unbundling, number portability and carrier preselection. This report also assesses the mobile market, providing statistics on network operators, a snapshot of the consumer market, and an assessment of mobile data services. In addition the report profiles the fixed and fixed-wireless broadband markets, providing key statistics on the retail and wholesale sectors as well as subscriber forecasts to 2023.

Key developments:

  • New cable to link Portugal with Brazil;
  • Portugal Telecom planning to replace copper network with FttP by 2020;
  • NOS eschews route to DOCSIS3.1 in favour of fibre;
  • Portugal Telecom revenue continues to recover into 2017 under Altice Group ownership;
  • Regulator sets reduced MTRs from July 2018;
  • Vodafone achieves 1Gb/s downlink speeds in LTE-A trials;
  • Continuing decline in SMS traffic in wake of messaging alternatives;
  • NOS trialling NB-IoT; m-payment solution developments;
  • Meo ramps up fibre roll out, aiming for 5.3 million connected premises by 2020;
  • Vodafone signs fibre-network sharing agreement with NOS;
  • Fibre subscriber base grows 28% in the year to September 2017;
  • Report update includes the regulator’s market data to Q4 2017, telcos’ operating and financial data to Q4 2017, recent market developments.

Companies mentioned in this report:

Portugal Telecom (Meo), NOS (Optimus, Zon Multimédia), Vodafone Portugal, CTT, Lycamobile, Sonaecom, Cabovisão

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Overview
  • 3. Regulatory environment
    • 3.1 Historic overview
    • 3.2 Regulatory authority
    • 3.3 Government policies
      • 3.3.1 Privatisation of Telecom Portugal
    • 3.4 Interconnect
    • 3.5 Access
    • 3.6 Fibre access
    • 3.7 Carrier PreSelection (CPS)
    • 3.8 Number Portability (NP)
    • 3.9 Wholesale Line Rental (WLR)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Portugal Telecom
    • 4.3 Oni Communications
    • 4.4 Sonaecom
      • 4.4.1 Novis
    • 4.5 AR Telecom
      • 4.5.1 Jazztel (historic)
    • 4.6 NOS
  • 5. Telecommunications infrastructure
    • 5.1 National telecom network
      • 5.1.1 Next Generation Networks (NGNs)
    • 5.2 International infrastructure
    • 5.3 Data centres
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Broadband statistics
      • 6.1.3 Forecasts – broadband subscribers – 2019; 2021; 2023
    • 6.2 Hybrid Fibre Coax (HFC) networks
      • 6.2.1 NOS
      • 6.2.2 Nowo (Cabovisão)
    • 6.3 Digital Subscriber Line (DSL) networks
      • 6.3.1 Portugal Telecom (Meo)
      • 6.3.2 Sonaecom
    • 6.4 Fibre-to-the-Premises (FttP)
    • 6.5 Other fixed broadband services
      • 6.5.1 Broadband over Powerline (BPL)
      • 6.5.2 Wireless broadband
  • 7. Mobile communications
    • 7.1 Market analysis
    • 7.2 Mobile statistics
      • 7.2.1 General statistics
      • 7.2.2 Mobile voice
      • 7.2.3 Mobile data
      • 7.2.4 Forecasts – mobile subscribers – 2019; 2021; 2023
    • 7.3 Regulatory issues
      • 7.3.1 Spectrum regulations and spectrum auctions
      • 7.3.2 Roaming
      • 7.3.3 Mobile Number Portability (MNP)
      • 7.3.4 Mobile Termination Rates (MTRs)
      • 7.3.5 Network sharing
    • 7.4 Mobile infrastructure
      • 7.4.1 Digital networks
      • 7.4.2 Third Generation (3G) mobile
      • 7.4.3 Long-term Evolution (LTE)
      • 7.4.4 5G
    • 7.5 Machine-to-Machine (M2M)
    • 7.6 Internet-of-Things (IoT)
    • 7.7 Major mobile operators
      • 7.7.1 Meo
      • 7.7.2 Vodafone Portugal
      • 7.7.3 NOS (Zon Optimus)
      • 7.7.4 Mobile Virtual Network Operators (MVNOs)
    • 7.8 Mobile content and applications
      • 7.8.1 Location-based services
      • 7.8.2 M-payments
      • 7.8.3 Mobile TV
      • Table 1 – Country statistics – 2017
      • Table 2 – Telecom revenue and investment statistics – 2017 (9M)
      • Table 3 – Telephone network statistics – 2017 (e)
      • Table 4 – Internet user statistics – 2017
      • Table 5 – Broadband statistics – 2017 (Sep)
      • Table 6 – Mobile statistics – 2017 (e)
      • Table 7 – National telecommunications authority
      • Table 8 – Fixed telephone customers, access type and shared access lines – 2004 - 2017
      • Table 9 – Portugal Telecom’s share of direct access customers – 2005 - 2017
      • Table 10 – Ported fixed-line numbers – 2001 - 2018
      • Table 11 – Multiplay and telephony services revenue – 2012 - 2017
      • Table 12 – Fixed-line revenue: subscription, traffic (historic) – 2007 - 2010
      • Table 13 – Fixed-telephony service revenue, by sector – 2012 - 2017
      • Table 14 – Total fixed-telephony service revenue – 2012 - 2016
      • Table 15 – Fixed-telephony traffic – 2012 - 2017
      • Table 16 – Share of fixed-line access installations by operator (old format) – 2010 - 2014
      • Table 17 – Share of fixed-line access installations by operator – 2012 - 2017
      • Table 18 – Portugal Telecom DSL-based consumer accesses and subscribers by sector – 2009 - 2017
      • Table 19 – Portugal Telecom fibre-based RGUs – 2015 - 2017
      • Table 20 – Portugal Telecom domestic financial data (old style) – 2005 - 2011
      • Table 21 – Portugal Telecom domestic revenue by segment – 2010 - 2014
      • Table 22 – Portugal Telecom financial data – 2013 - 2014
      • Table 23 – Portugal Telecom revenue (under Altice) – 2014 - 2017
      • Table 24 – Sonaecom financial data – 2006 - 2017
      • Table 25 – Sonaecom financial data (old format) – 2006 - 2012
      • Table 26 – Sonaecom fixed-line subscribers by sector (historic) – 2008 - 2012
      • Table 27 – NOS financial data – 2012 - 2017
      • Table 28 – NOS revenue by segment – 2014 - 2017
      • Table 29 – NOS subscribers – 2012 - 2017
      • Table 30 – Zon Multimédia subscribers by type (historic) – 2007 - 2012
      • Table 31 – Zon Multimédia financial data (historic) – 2007 - 2012
      • Table 32 – Historic - Fixed lines in service and teledensity – 1999 - 2009
      • Table 33 – Fixed lines in service and teledensity – 2010 - 2018
      • Table 34 – Number and type of access lines: analogue and digital – 2004 - 2017
      • Table 35 – Fixed line telephony subscribers – 2011 - 2017
      • Table 36 – VoIP and mobile voice accesses – 2013 - 2017
      • Table 37 – International internet bandwidth – 2001 - 2016
      • Table 38 – Fixed-line internet subscribers by access type – 2005 - 2017
      • Table 39 – Fixed-line internet revenue – 2015 – 2017
      • Table 40 – Historic - Internet users and penetration – 2000 - 2009
      • Table 41 – Internet users and penetration – 2010 - 2018
      • Table 42 – Proportion of broadband subscribers by access type – 2007 - 2017
      • Table 43 – Fixed broadband subscribers by type – 2000 - 2017
      • Table 44 – Broadband subscriber annual change year-on-year – 2002 - 2017
      • Table 45 – Broadband penetration by sector – 2007 - 2017
      • Table 46 – Share of broadband accesses by operator (old format) – 2010 - 2014
      • Table 47 – Share of broadband accesses by operator (new format) – 2011 - 2017
      • Table 48 – Fixed-line and mobile broadband traffic – 2008 - 2017
      • Table 49 – Fixed-line and mobile broadband traffic per month per customer – 2008 - 2017
      • Table 50 – Proportion of broadband subscribers by data rate (Mb/s) – 2011 - 2016
      • Table 51 – Forecast fixed broadband subscribers –2019; 2021; 2023
      • Table 52 – Cable DOCSIS3.0 connected premises – 2010 - 2017
      • Table 53 – NOS cable broadband subscribers – 2004 - 2017
      • Table 54 – Portugal Telecom DSL subscribers – 2006 - 2017
      • Table 55 – FttP/B connected premises – 2010 - 2017
      • Table 56 – FttX subscribers – 2008 - 2017
      • Table 57 – Portugal Telecom fibred premises and subscribers – 2015 - 2017
      • Table 58 – Vodafone fixed-line broadband subscribers – 2012 - 2017
      • Table 59 – Historic - Mobile subscribers and penetration (regulator data) – 1999 - 2009
      • Table 60 – Mobile subscribers and penetration (regulator data) – 2010 - 2018
      • Table 61 – Active mobile subscribers (regulator data) – 2010 - 2017
      • Table 62 – Mobile sector revenue – 2004 - 2017
      • Table 63 – Mobile operators’ market share of subscribers (main players) – 2004 - 2017
      • Table 64 – Outgoing mobile calls and traffic volume – 2002 - 2017
      • Table 65 – Mobile prepaid subscribers, proportion prepaid – 2003 - 2017
      • Table 66 – Average revenue per mobile subscriber – 2013 - 2017
      • Table 67 – Mobile internet sessions and traffic – 2007 – 2017
      • Table 68 – Proportion of mobile subscribers using instant messaging – 2013 - 2017
      • Table 69 – SMS messages sent annually – 2004 - 2017
      • Table 70 – SMS messages sent per user per month – 2010 - 2016
      • Table 71 – MMS messages sent – 2007 - 2017
      • Table 72 – MMS messages sent per user per month – 2010 - 2017
      • Table 73 – Active mobile broadband subscribers – 2010 - 2017
      • Table 74 – Mobile broadband devices – 2010 - 2017
      • Table 75 – Share of mobile broadband subscribers by operator (cards/modems) – 2010 - 2015
      • Table 76 – Share of mobile broadband subscribers by operator – 2011 - 2016
      • Table 77 – Mobile broadband revenue – 2007 - 2015
      • Table 78 – NOS mobile data use per subscriber – 2012 - 2015
      • Table 79 – Forecast mobile subscribers – 2019; 2021; 2023
      • Table 80 – Multiband auction results – 2012
      • Table 81 – European roaming charges – 2007 - 2016
      • Table 82 – Roaming in call traffic volume and messages – 2003 - 2017
      • Table 83 – European data roaming charges – 2014 - 2017
      • Table 84 – Mobile number portings – 2002 - 2018
      • Table 85 – MTRs – 2009 – 2012; 2016 - 2018
      • Table 86 – 3G video calls and traffic data – 2007 - 2017
      • Table 87 – 3G mobile subscribers – 2011 - 2017
      • Table 88 – M2M subscriptions – 2012 - 2017
      • Table 89 – M2M sessions and traffic – 2013 - 2017
      • Table 90 – Meo residential ARPU and data percentage – 2006 - 2017
      • Table 91 – Meo subscribers – 2006 - 2017
      • Table 92 – Meo mobile revenue – 2010 - 2017
      • Table 93 – Vodafone Portugal subscribers, proportion prepaid – 2006 - 2017
      • Table 94 – Vodafone monthly ARPU: prepaid, contract and blended – 2005 - 2017
      • Table 95 – Vodafone financial data – 2007 - 2018
      • Table 96 – NOS blended mobile ARPU – 2014 - 2017
      • Table 97 – NOS mobile subscribers – 2003 - 2017
      • Table 98 – Historic - Optimus operational statistics – 2006 - 2012
      • Table 99 – Historic - Optimus financial data – 2006 - 2012
      • Table 100 – Historic - Optimus revenue by type – 2006 - 2012
      • Table 101 – Mobile TV sessions and traffic – 2010 - 2017
      • Table 102 – Mobile TV subscribers – 2010 - 2017
      • Chart 1 – Sonaecom financial data – 2006 – 2017
      • Chart 2 – NOS subscribers by type – 2012 – 2017
      • Chart 3 – Fixed lines in service and teledensity – 2005 – 2018
      • Chart 4 – Number and type of access lines: analogue and digital – 2004 – 2017
      • Chart 5 – Fixed-line internet revenue – 2015 – 2017
      • Chart 6 – Proportion of broadband subscribers by access type – 2007 - 2017
      • Chart 7 – Total broadband subscribers by type – 2000 – 2017
      • Chart 8 – Broadband penetration by sector – 2007 – 2017
      • Chart 9 – Active mobile subscribers and SIM penetration rate (regulator data) – 2003 - 2018
      • Chart 10 – Mobile operators’ market share – 2004 - 2017
      • Chart 11 – Mobile prepaid subscribers, proportion prepaid – 2003 – 2017
      • Chart 12 – Mobile broadband subscribers – 2010 - 2017
      • Chart 13 – Roaming in call traffic volume and messages – 2003 - 2017
      • Chart 14 – 3G video calls and traffic data – 2007 - 2017
      • Chart 15 – Vodafone monthly ARPU: prepaid, contract and blended – 2005 - 2017
      • Chart 16 – Vodafone financial data (year to Mar) – 2007 - 2018

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