Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in the Netherlands’ telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- October 2018 (16th Edition)

Executive Summary

Netherlands regulator imposes wholesale access conditions on VodafoneZiggo

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre and as part of the process some customers in rural areas, where the cost of deploying fibre is prohibitive, will be served with 5G for voice and data services in coming years. This trend will gain pace once 5G becomes widely available from about 2022.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By mid-2018 about a third of fixed-broadband connections provided data of at least 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors. KPN has similar obligations on wholesale copper and fibre access. VodafoneZiggo since late 2018 has trialled DOCSIS3.1 technology with a view to deploying services based on the new standard across its network during 2019.

Given these developments, the market share held by DSL, once the dominant platform, has fallen consistently for several years as customers migrate to faster cable and fibre-based networks. By the end of 2018 fibre is expected to account for only about 20% of all fixed-line broadband connections.

In the mobile segment, the decline in the number of traditional SIM cards is partly the result of higher mobile penetration and also of competition on pricing which has meant that subscribers have less cause to acquire SIM cards from different providers to capitalise on cheaper on-net tariffs. In common with other European markets, the LTE sector is the main driver in the sector. While operators are concentrating investment on 5G some, including KPN, have begun the process of closing 3G infrastructure with a view to refarming spectrum and other assets for LTE and 5G services.

The mobile market is fairly concentrated though the triopoly of T-Mobile Netherlands, KPN and VodafoneZiggo is supplemented by a good number of MVNOs and resellers. Some further market consolidation with the merger of T-Mobile Netherlands with Tele2 Netherlands awaits the approval from European competition regulators.

This report details the key aspects of the Dutch telecom market. It provides data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure The report also examines the fixed and fixed-wireless broadband markets, including statistics and analyses on technologies including ADSL2+, vectoring VDSL, FttP, powerline broadband, wireless broadband, Wi-Fi and internet via satellite. I addition the regulator covers the mobile voice and data markets, including a review of the key operators and regulatory issues, an assessment of emerging mobile data services and details of technologies based on LTE-B, LTB-M and 5G.

Key developments:

  • MNOs call for auction of 3.5GHz spectrum;
  • T-Mobile Netherlands merger with Tele2 remains under scrutiny’
  • KPN preps for 5G trials, plans 3G network shutdown in 2022;
  • Tele2 Netherlands launches VoWi-Fi service;
  • T-Mobile launches ‘4G For Home’ solution;
  • VodafoneZiggo completes LTE-M network roll out;
  • KPN extends LTE-M services;
  • MNOs refarm 3G spectrum in the 2100MHz and 2600MHz bands for LTE;
  • T-Mobile Netherlands launches CA LTE-A services;
  • MNOs join with banks to launch m-payments system;
  • T-Mobile and Tele2 sign network sharing agreement;
  • KPN extends vectoring VDSL on a wholesale basis, upgrades FttP to 1Gb/s in select areas;
  • VodafoneZiggo starts DOCSIS3.1 trial;
  • Utility NLE launches DSL and fibre-based telecom services;
  • KPN expands trials of Vplus technology;
  • VodafoneZiggo deploys Wi-Fi hotspots to thousands of street cabinets
  • Report update includes the regulator’s market data for Q4 2017, telcos’ operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

KPN, Orange Netherlands, Tele2, Versatel, Vodafone Netherlands, Ziggo, T-Mobile Netherlands, KPN, Reggefiber, VodafoneZiggo, UPC Netherlands.

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authority
    • 3.3 Telecom sector liberalisation
    • 3.4 Interconnect
    • 3.5 Access
      • 3.5.1 Cable access
      • 3.5.2 Fibre access
    • 3.6 Number Portability (NP)
    • 3.7 Carrier PreSelection (CPS)
    • 3.8 Wholesale Line Rental (WLR)
  • 4. Fixed network operators
    • 4.1 Overview
    • 4.2 Royal Koninklijke PTT Nederland (KPN)
    • 4.3 Scarlet Telecom (Stipte)
    • 4.4 Tele2 Netherlands
      • 4.4.1 Versatel Telecom International
    • 4.5 VodafoneZiggo
  • 5. Telecommunications infrastructure
    • 5.1 National telecom network
    • 5.2 International infrastructure
    • 5.3 Smart infrastructure
      • 5.3.1 Amsterdam
    • 5.4 Wholesale
      • 5.4.1 Wholesale broadband access
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Government support
      • 6.1.3 Broadband statistics
      • 6.1.4 Forecasts – broadband subscribers – 2019; 2021; 2023
    • 6.2 Hybrid Fibre Coax (HFC) networks
      • 6.2.1 Introduction
      • 6.2.2 VodafoneZiggo
    • 6.3 Digital Subscriber Line (DSL) networks
      • 6.3.1 Introduction
      • 6.3.2 VDSL
    • 6.4 Fibre-to-the-Premises (FttP) networks
      • 6.4.1 Regulating fibre
      • 6.4.2 KPN
      • 6.4.3 Government, councils and telcos involved
    • 6.5 Other fixed broadband services
      • 6.5.1 Wireless Local Loop (WLL)
      • 6.5.2 Wireless LANS/Wi-Fi
      • 6.5.3 WiMAX
      • 6.5.4 Internet via satellite
  • 7. Mobile communications
    • 7.1 Market analysis
    • 7.2 Mobile statistics
      • 7.2.1 General statistics
    • 7.3 Forecasts – mobile subscribers – 2019; 2021; 2023
    • 7.4 Mobile infrastructure
      • 7.4.1 Digital networks
    • 7.5 Internet of Things (IoT)
      • 7.5.1 Machine-to-Machine (M2M)
    • 7.6 Mobile voice
    • 7.7 Mobile data
      • 7.7.1 Multimedia Messaging Services (MMS)
    • 7.8 Mobile broadband
    • 7.9 Regulatory issues
      • 7.9.1 Spectrum regulations and spectrum auctions
      • 7.9.2 Mobile Termination Rates (MTRs)
      • 7.9.3 Mobile Number Portability (MNP)
      • 7.9.4 Roaming
      • 7.9.5 Network sharing
    • 7.10 Major mobile operators
      • 7.10.1 KPN
      • 7.10.2 VodafoneZiggo
      • 7.10.3 T-Mobile Netherlands
      • 7.10.4 Mobile Virtual Network Operators (MVNOs)
    • 7.11 Mobile content and applications
      • 7.11.1 M-payments
      • 7.11.2 Satellite mobile
      • Table 1 – Top Level Country Statistics and Telco Authorities - Netherlands – 2018 (e)
      • Table 2 – Infrastructure investment by sector – 2012 - 2017
      • Table 3 – Wholesale fibre unbundled connections – 2014 - 2017
      • Table 4 – Wholesale fibre active unbundled connections – 2014 - 2017
      • Table 5 – CPS subscribers – 2008 - 2014
      • Table 6 – WLR lines – 2008 - 2018
      • Table 7 – Fixed-line revenue (PSTN, VoB) – 2006 - 2017
      • Table 8 – Fixed-line traffic by type – 2008 - 2015
      • Table 9 – Fixed-line traffic: broadband/traditional – 2016 - 2017
      • Table 10 – Fixed-line traffic revenue – 2006 - 2017
      • Table 11 – Fixed-line services revenue by retail, wholesale – 2013 - 2017
      • Table 12 – KPN net line loss – 2005 - 2016
      • Table 13 – KPN PSTN channels (consumer), – 2005 - 2018
      • Table 14 – KPN RGUs (consumer) – 2015 - 2018
      • Table 15 – KPN consumer market share by sector – 2007 - 2017
      • Table 16 – KPN subscribers by sector – 2005 - 2018
      • Table 17 – KPN Group financial data – 2004 - 2018
      • Table 18 – KPN financial data by sector (Netherlands) – 2005 - 2018
      • Table 19 – Tele2 Netherlands residential subscribers by type – 2007 - 2018
      • Table 20 – Tele2 Netherlands revenue by sector – 2007 - 2018
      • Table 21 – VodafoneZiggo financial data – 2006 – 2018
      • Table 22 – Ziggo subscriber data – 2007 - 2018
      • Table 23 – Historic - UPC Nederland subscribers – 2005 - 2014
      • Table 24 – Fixed lines in services by type (retail) – 2008 - 2018
      • Table 25 – Historic - Fixed lines in service and teledensity – 1999 - 2009
      • Table 26 – Fixed lines in service and teledensity – 2010 - 2018
      • Table 27 – Netherlands internet bandwidth – 1998 - 2016
      • Table 28 – KPN wholesale connections by type – 2015 - 2018
      • Table 29 – Unbundled MDF connections by type – 2008 - 2015
      • Table 30 – Proportion of retail broadband service connections with bundles – 2015 - 2017
      • Table 31 – Internet users and penetration – 2008 - 2018
      • Table 32 – Historic - Broadband retail subscribers (cable modem, DSL, fibre) – 1999 - 2009
      • Table 33 – Fixed broadband retail subscribers (cable modem, DSL, fibre) – 2010 - 2018
      • Table 34 – Fixed broadband subscribers and penetration – 2010 - 2018
      • Table 35 – Fixed-line broadband market share by technology – 2008 - 2018
      • Table 36 – Proportion of broadband connections by speed – 2010 – 2017
      • Table 37 – DSL broadband connections by speed – 2010 – 2017
      • Table 38 – Cable broadband connections by speed – 2010 – 2017
      • Table 39 – Fibre broadband connections by speed – 2013 – 2017
      • Table 40 – Broadband penetration by technology – 2007 - 2017
      • Table 41 – Forecast broadband subscribers – 2019; 2021; 2023
      • Table 42 – Cable modem subscribers (retail) – 2000 - 2018
      • Table 43 – VodafoneZiggo financial data – 2006 - 2018
      • Table 44 – VodafoneZiggo subscriber data – 2007 - 2018
      • Table 45 – Historic - UPC Nederland subscribers – 2005 - 2014
      • Table 46 – Historic - UPC Netherlands revenue (€) – 2007 - 2014
      • Table 47 – Historic - UPC Netherlands revenue by segment (€) – 2012 - 2014
      • Table 48 – KPN consumer retail broadband subscribers – 2007 - 2018
      • Table 49 – DSL subscribers – 2000 - 2018
      • Table 50 – Tele2 DSL subscribers – 2006 - 2018
      • Table 51 – Households connected to upgraded copper networks – 2014 - 2017
      • Table 52 – FttP homes connected – 2006 - 2017
      • Table 53 – FttP subscribers – 2006 - 2018
      • Table 54 – FttP retail and wholesale business connections – 2015 - 2017
      • Table 55 – Unbundled broadband connections by platform – 2015 - 2017
      • Table 56 – KPN/Reggefiber FttP activated premises – 2009 - 2015
      • Table 57 – Mobile services market revenue (MNOs) – 2006 - 2015
      • Table 58 – Mobile revenue by retail, wholesale – 2013 - 2017
      • Table 59 – Mobile services revenue by sector– 2008 - 2017
      • Table 60 – Historic - Mobile (SIM) subscribers and penetration rate (regulator data) – 1999 - 2009
      • Table 61 – Mobile (SIM) subscribers and penetration rate (regulator data) – 2010 - 2018
      • Table 62 – Total mobile voice traffic – 2007 - 2018
      • Table 63 – Market share of subscribers by operator – 2006 - 2018
      • Table 64 – Prepaid and contract subscribers by market share (MNOS) – 2008 - 2017
      • Table 65 – Prepaid and contract subscribers (MNOs) – 2007 - 2017
      • Table 66 – Mobile antennae in service by technology – 2014 - 2017
      • Table 67 – Investment in mobile infrastructure – 2012 - 2017
      • Table 68 – Forecast mobile subscribers – 2019; 2021; 2023
      • Table 69 – KPN LTE subscribers – 2013 - 2015
      • Table 70 – M2M connections – 2010 - 2017
      • Table 71 – Data traffic – 2008 - 2017
      • Table 72 – Data traffic quarterly change – 2016 - 2017
      • Table 73 – SMS traffic – 2008 - 2018
      • Table 74 – Mobile broadband subscribers and penetration – 2010 - 2018
      • Table 75 – Mobile broadband subscribers by type – 2009 - 2017
      • Table 76 – 3G licence awards (spectrum, spectrum fees and admin fees) – July 2000
      • Table 77 – Wholesale termination revenue – 2007 - 2016
      • Table 78 – Wholesale terminated traffic – 2010 - 2017
      • Table 79 – Historic - Cumulative mobile numbers ported – 2003 - 2009
      • Table 80 – European roaming charges – 2007 – 2016
      • Table 81 – European data roaming charges – 2014 - 2017
      • Table 82 – KPN mobile consumer retail and wholesale subscribers – 2006 - 2018
      • Table 83 – KPN mobile revenue – 2015 - 2018
      • Table 84 – KPN mobile revenue by quarter – 2015 - 2018
      • Table 85 – KPN mobile monthly ARPU – 2006 - 2018
      • Table 86 – Historic - Vodafone Netherlands financial data – 2007 - 2017
      • Table 87 – VodafoneZiggo mobile revenue – 2016 - 2018
      • Table 88 – VodafoneZiggo subscribers – 2004 - 2018
      • Table 89 – Vodafone Netherlands ARPU – 2004 - 2018
      • Table 90 – Historic - Vodafone Netherlands voice minutes – 2004 - 2016
      • Table 91 – T-Mobile Netherlands subscribers – 2006 - 2018
      • Table 92 – T-Mobile Netherlands financial data – 2006 - 2018
      • Table 93 – T-Mobile Netherlands mobile service revenue – 2007 - 2016
      • Table 94 – T-Mobile Netherlands blended ARPU – 2006 - 2016
      • Table 95 – MVNO subscribers – 2005 - 2017
      • Table 96 – Tele2 mobile subscribers – 2007 - 2018
      • Table 97 – Tele2 mobile revenue – 2012 - 2018
      • Chart 1 – Infrastructure investment by sector – 2012 – 2017
      • Chart 2 – Fixed-line traffic by type – 2008 – 2015
      • Chart 3 – Fixed-line services revenue by retail, wholesale – 2013 – 2017
      • Chart 4 – KPN subscribers by sector (consumer) – 2005 – 2018
      • Chart 5 – KPN Group financial data – 2004 – 2018
      • Chart 6 – KPN financial data by sector (Netherlands) – 2005 – 2018
      • Chart 7 – Tele2 Netherlands residential subscribers by type – 2007 – 2018
      • Chart 8 – Tele2 Netherlands revenue by type – 2007 – 2018
      • Chart 9 – VodafoneZiggo financial data – 2006 – 2018
      • Chart 10 – Ziggo operating and subscriber data – 2007 – 2018
      • Chart 11 – Fixed lines in services by type – 2008 – 2018
      • Chart 12 – Fixed lines in service and teledensity – 2005 – 2018
      • Chart 13 – KPN wholesale connections by type – 2015 – 2018
      • Chart 14 – Unbundled MDF connections by type – 2008 – 2015
      • Chart 15 – Fixed broadband subscribers (cable modem, DSL, fibre) – 2005 – 2018
      • Chart 16 – Fixed broadband subscribers and penetration – 2010 – 2018
      • Chart 17 – Broadband market share by technology – 2008 – 2018
      • Chart 18 – VodafoneZiggo operating and subscriber data – 2007 – 2018
      • Chart 19 – Mobile revenue by retail, wholesale – 2013 – 2017
      • Chart 20 – Mobile services revenue by sector– 2008 – 2017
      • Chart 21 – Total mobile (SIM) subscribers and penetration rate (regulator data) – 2005 – 2018
      • Chart 22 – Prepaid and contract subscribers – 2007 – 2017
      • Chart 23 – Mobile broadband subscribers and penetration – 2010 – 2018
      • Chart 24 – KPN Mobile consumer retail subscribers – 2006 – 2018
      • Chart 25 – Vodafone Netherlands financial data – 2007 – 2017
      • Chart 26 – T-Mobile Netherlands financial data – 2006 – 2018
      • Chart 27 – MVNO subscribers – 2005 – 2017
      • Exhibit 1 – Historic - Fixed-to-mobile interconnections tariffs – 2007 - 2009
      • Exhibit 2 – Access and the local loop
      • Exhibit 3 – 2.6GHz spectrum auction – April 2010
      • Exhibit 4 – Spectrum auction – October 2012

Related Reports

Purchase this Report

US$1,150.00

Licence Information

Share this Report

Purchase with Confidence

Paul, Many thanks for your inputs yesterday. You provided a compelling different perspective to our traditional infrastructure focus and this is valuable for our future planning. I also had very favourable feedback from our participants on your involvement.

Stephen Negus, Aurecon

Special Offers

Finland - Telecoms, Mobile and Broadband - Statistics and Analyses
US$575.00 until 24 Apr 2019
(normal price US$1,150.00)

Slovenia - Telecoms, Mobile and Broadband - Statistics and Analyses
US$575.00 until 24 Apr 2019
(normal price US$1,150.00)

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.