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Netherlands - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

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Last updated: 6 Nov 2019 Update History

Report Pages: 91

Synopsis

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre. KPN planned to stop marketing PSTN lines during 2020 and focus on IP connectivity. As part of this process, some customers in rural areas, where the cost of deploying fibre is prohibitive, are being served with hybrid DSL/LTE services while for a number of customers 5G will replace fixed-line connectivity for voice and data services in coming years.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By early 2019 about 44% of fixed broadband connections provided data above 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors: the company’s wholesale offer was published in March 2019. KPN has similar obligations on wholesale copper and fibre access.

This report details the key aspects of the Dutch telecom market. It provides updated data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key developments:

  • KPN to stop offering ISDN2/PSTN services;
  • VodafoneZiggo publishes wholesale reference offer;
  • Government invests €90 million in smart infrastructure project;
  • Netherlands Telecom Agency given oversight for smart meter deployments;
  • KPN reports recovery in revenue for 9M 2019;
  • New regulator merges three market oversight entities;
  • Report update includes the regulator's market data to Q4 2018, telcos' operating and financial data to Q3 2019, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

KPN, UPC Nederland, Tele2 Nederland, Stipte (Scarlet Telecom), Ziggo, Vodafone Netherlands

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