Netherlands - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Synopsis

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre. KPN planned to stop marketing PSTN lines during 2020 and focus on IP connectivity. As part of this process, some customers in rural areas, where the cost of deploying fibre is prohibitive, are being served with hybrid DSL/LTE services while for a number of customers 5G will replace fixed-line connectivity for voice and data services in coming years.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By early 2019 about 44% of fixed broadband connections provided data above 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors: the company’s wholesale offer was published in March 2019. KPN has similar obligations on wholesale copper and fibre access.

This report details the key aspects of the Dutch telecom market. It provides updated data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key developments:

  • KPN to stop offering ISDN2/PSTN services;
  • VodafoneZiggo publishes wholesale reference offer;
  • Government invests €90 million in smart infrastructure project;
  • Netherlands Telecom Agency given oversight for smart meter deployments;
  • KPN reports recovery in revenue for 9M 2019;
  • New regulator merges three market oversight entities;
  • Report update includes the regulator's market data to Q4 2018, telcos' operating and financial data to Q3 2019, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

KPN, UPC Nederland, Tele2 Nederland, Stipte (Scarlet Telecom), Ziggo, Vodafone Netherlands

Table of Contents

  • Key statistics

  • Regional European Market Comparison

    • Europe Telecom Maturity Index by tier
      • Market Leaders
      • Market Challengers
      • Market Emergents
    • TMI versus GDP
    • Mobile and mobile broadband penetration
    • Fixed versus mobile broadband penetration
  • Country overview

  • Telecommunications market

    • Market analysis
  • Regulatory environment

    • Historical overview
    • Regulatory authority
    • Telecom sector liberalisation
    • Interconnect
    • Access
      • Cable access
      • Fibre access
    • Number Portability (NP)
    • Carrier PreSelection (CPS)
    • Wholesale Line Rental (WLR)
  • Fixed network operators

    • Royal Koninklijke PTT Nederland (KPN)
    • Scarlet Telecom (Stipte)
    • Tele2 Netherlands
      • Versatel Telecom International
    • VodafoneZiggo
  • Telecommunications infrastructure

    • National telecom network
    • International infrastructure
    • Smart infrastructure
      • Amsterdam
    • Wholesale
      • Wholesale broadband access
  • Appendix – Historic data

  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities - Netherlands – 2019 (e)
  • Table 2 – Change in telecom infrastructure investment by sector – 2012 – 2018
  • Table 3 – Change in the number of wholesale unbundled connections – 2014 – 2018
  • Table 4 – Wholesale fibre active unbundled connections – 2014 – 2018
  • Table 5 – Decline in the number of WLR lines – 2008 – 2019
  • Table 6 – Decline in fixed-line revenue (PSTN, VoB) – 2006 – 2018
  • Table 7 – Decline in VoIP and PSTN traffic – 2016 – 2018
  • Table 8 – Decline in fixed-line traffic revenue – 2006 – 2018
  • Table 9 – Change in fixed-line service revenue by retail, wholesale – 2013 – 2018
  • Table 10 – Development of KPN’s annual net line loss (consumer) – 2005 – 2019
  • Table 11 – Decline in the number of KPN’s connected PSTN households (consumer) – 2005 – 2019
  • Table 12 – Change in the number of KPN’s RGUs by platform (consumer) – 2015 – 2019
  • Table 13 – Development of KPN Group’s financial data – 2009 – 2019
  • Table 14 – KPN financial data by sector (Netherlands) – 2005 – 2019
  • Table 15 – Development of VodafoneZiggo’s financial data – 2006 – 2019
  • Table 16 – Change in VodafoneZiggo’s subscriber base by platform – 2007 – 2019
  • Table 17 – Fixed lines in services by type (retail) – 2008 – 2018
  • Table 18 – Proportion of fixed-lines churned and disconnected – 2015 – 2018
  • Table 19 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
  • Table 20 – Growth in international internet bandwidth – 2009 – 2016
  • Table 21 – Development of KPN’s wholesale connections by type – 2015 – 2019
  • Table 22 – Historic - Fixed lines in service and teledensity – 1999 – 2009
  • Table 23 – Historic - KPN Group financial data – 2004 – 2009
  • Table 24 – Historic - UPC Nederland subscribers – 2005 – 2014
  • Table 25 – Historic - KPN consumer market share by sector – 2007 – 2017
  • Table 26 – Historic – International internet bandwidth – 1998 – 2009
  • Table 27 – Historic - CPS connections – 2008 – 2014
  • Table 28 – Historic - Fixed-line traffic by type – 2008 – 2015
  • Table 29 – Historic - Tele2 Netherlands residential subscribers by type – 2007 – 2018
  • Table 30 – Historic - Tele2 Netherlands revenue by sector – 2007 – 2018
  • Table 31 – Historic - Unbundled MDF connections by type – 2008 – 2015

List of Charts

  • Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
  • Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
  • Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
  • Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
  • Chart 6 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
  • Chart 7 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
  • Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
  • Chart 11 – Northern Europe fixed and mobile broadband penetration
  • Chart 12 – Southern Europe fixed and mobile broadband penetration
  • Chart 13 – Eastern Europe fixed and mobile broadband penetration
  • Chart 14 – Change in telecom infrastructure investment by sector – 2012 – 2018
  • Chart 15 – Change in the number of wholesale unbundled connections – 2014 – 2018
  • Chart 16 – Decline in the number of WLR lines – 2008 – 2019
  • Chart 17 – Decline in fixed-line revenue (PSTN, VoB) – 2006 – 2018
  • Chart 18 – Decline in VoIP and PSTN traffic – 2016 – 2018
  • Chart 19 – Decline in fixed-line traffic revenue – 2006 – 2018
  • Chart 20 – Change in fixed-line service revenue by retail, wholesale – 2013 – 2017
  • Chart 21 – Decline in the number of KPN’s connected PSTN households (consumer) – 2005 – 2019
  • Chart 22 – Change in the number of KPN’s RGUs by platform (consumer) – 2015 – 2019
  • Chart 23 – Development of KPN Group’s financial data – 2009 – 2019
  • Chart 24 – KPN consumer and business financial data (Netherlands) – 2005 – 2019
  • Chart 25 – Development of VodafoneZiggo’s financial data – 2006 – 2019
  • Chart 26 – Change in VodafoneZiggo’s subscriber base by platform – 2007 – 2019
  • Chart 27 – Fixed lines in services by type – 2008 – 2018
  • Chart 28 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
  • Chart 29 – Development of KPN’s wholesale connections by type – 2015 – 2019

List of Exhibits

  • Exhibit 1 – Generalised Market Characteristics by Market Segment
  • Exhibit 2 – Access and the local loop
  • Exhibit 3 – Historic - Fixed-to-mobile interconnections tariffs – 2007 – 2009

Related Reports

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Licence Information

Focus Report Profile

Technologies

Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 91

Status Current

Last updated 6 Nov 2019
Update History

Analyst: Henry Lancaster

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