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Netherlands - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Synopsis

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre and as part of the process some customers in rural areas, where the cost of deploying fibre is prohibitive, will be served with 5G for voice and data services in coming years.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By mid-2018 about a third of fixed-broadband connections provided data of at least 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors. KPN has similar obligations on wholesale copper and fibre access.

This report details the key aspects of the Dutch telecom market. It provides updated data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key developments:

  • Regulator imposes wholesale access conditions on VodafoneZiggo;
  • Government invests €90 million in smart infrastructure project;
  • Netherlands Telecom Agency given oversight for smart meter deployments;
  • KPN reports continuing slide in revenue into 2018;
  • New regulator merges three market oversight entities;
  • Report update includes the regulator's market data to Q4 2017, telcos' operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

KPN, UPC Nederland, Tele2 Nederland, Stipte (Scarlet Telecom), Ziggo, Vodafone Netherlands.

Table of Contents

  • Key statistics

  • Country overview

  • Telecommunications market

    • Market analysis

  • Regulatory environment

    • Historical overview
    • Regulatory authority
    • Telecom sector liberalisation
    • Interconnect
    • Access
      • Cable access
      • Fibre access
    • Number Portability (NP)
    • Carrier PreSelection (CPS)
    • Wholesale Line Rental (WLR)

  • Fixed network operators

    • Royal Koninklijke PTT Nederland (KPN)
    • Scarlet Telecom (Stipte)
    • Tele2 Netherlands
      • Versatel Telecom International
    • VodafoneZiggo

  • Telecommunications infrastructure

    • National telecom network
    • International infrastructure
    • Smart infrastructure
      • Amsterdam
    • Wholesale
      • Wholesale broadband access

  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities - Netherlands – 2018 (e)
  • Table 2 – Infrastructure investment by sector – 2012 – 2017
  • Table 3 – Wholesale fibre unbundled connections – 2014 – 2017
  • Table 4 – Wholesale fibre active unbundled connections – 2014 – 2017
  • Table 5 – CPS subscribers – 2008 – 2014
  • Table 6 – WLR lines – 2008 – 2018
  • Table 7 – Fixed-line revenue (PSTN, VoB) – 2006 – 2017
  • Table 8 – Fixed-line traffic by type – 2008 – 2015
  • Table 9 – Fixed-line traffic: broadband/traditional – 2016 – 2017
  • Table 10 – Fixed-line traffic revenue – 2006 – 2017
  • Table 11 – Fixed-line services revenue by retail, wholesale – 2013 – 2017
  • Table 12 – KPN net line loss – 2005 – 2016
  • Table 13 – KPN PSTN channels (consumer), – 2005 – 2018
  • Table 14 – KPN RGUs (consumer) – 2015 – 2018
  • Table 15 – KPN consumer market share by sector – 2007 – 2017
  • Table 16 – KPN subscribers by sector – 2005 – 2018
  • Table 17 – KPN Group financial data – 2004 – 2018
  • Table 18 – KPN financial data by sector (Netherlands) – 2005 – 2018
  • Table 19 – Tele2 Netherlands residential subscribers by type – 2007 – 2018
  • Table 20 – Tele2 Netherlands revenue by sector – 2007 – 2018
  • Table 21 – VodafoneZiggo financial data – 2006 – 2018
  • Table 22 – Ziggo subscriber data – 2007 – 2018
  • Table 23 – Historic - UPC Nederland subscribers – 2005 – 2014
  • Table 24 – Fixed lines in services by type (retail) – 2008 – 2018
  • Table 25 – Historic - Fixed lines in service and teledensity – 1999 – 2009
  • Table 26 – Fixed lines in service and teledensity – 2010 – 2018
  • Table 27 – Netherlands internet bandwidth – 1998 – 2016
  • Table 28 – KPN wholesale connections by type – 2015 – 2018
  • Table 29 – Unbundled MDF connections by type – 2008 – 2015

List of Charts

  • Chart 1 – Infrastructure investment by sector – 2012 – 2017
  • Chart 2 – Fixed-line traffic by type – 2008 – 2015
  • Chart 3 – Fixed-line services revenue by retail, wholesale – 2013 – 2017
  • Chart 4 – KPN subscribers by sector (consumer) – 2005 – 2018
  • Chart 5 – KPN Group financial data – 2004 – 2018
  • Chart 6 – KPN financial data by sector (Netherlands) – 2005 – 2018
  • Chart 7 – Tele2 Netherlands residential subscribers by type – 2007 – 2018
  • Chart 8 – Tele2 Netherlands revenue by type – 2007 – 2018
  • Chart 9 – VodafoneZiggo financial data – 2006 – 2018
  • Chart 10 – Ziggo operating and subscriber data – 2007 – 2018
  • Chart 11 – Fixed lines in services by type – 2008 – 2018
  • Chart 12 – Fixed lines in service and teledensity – 2005 – 2018
  • Chart 13 – KPN wholesale connections by type – 2015 – 2018
  • Chart 14 – Unbundled MDF connections by type – 2008 – 2015

List of Exhibits

  • Exhibit 1 – Historic - Fixed-to-mobile interconnections tariffs – 2007 – 2009
  • Exhibit 2 – Access and the local loop

Related Reports

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Licence Information

Focus Report Profile

Technologies

Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 64

Status Current

Last updated 16 Oct 2018
Update History

Analyst: Henry Lancaster

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