Netherlands - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Synopsis

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre and as part of the process some customers in rural areas, where the cost of deploying fibre is prohibitive, will be served with 5G for voice and data services in coming years.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By mid-2018 about a third of fixed-broadband connections provided data of at least 100Mb/s. Under regulatory measures adopted in October 2018 the main cableco VodafoneZiggo is obliged to offer wholesale cable broadband access to competitors. KPN has similar obligations on wholesale copper and fibre access.

This report details the key aspects of the Dutch telecom market. It provides updated data on fixed network services, profiles the major operators, and reviews the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure.

Key developments:

Regulator imposes wholesale access conditions on VodafoneZiggo;
Government invests €90 million in smart infrastructure project;
Netherlands Telecom Agency given oversight for smart meter deployments;
KPN reports continuing slide in revenue into 2018;
New regulator merges three market oversight entities;
Report update includes the regulator’s market data to Q4 2017, telcos’ operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

KPN, UPC Nederland, Tele2 Nederland, Stipte (Scarlet Telecom), Ziggo, Vodafone Netherlands.

1. Synopsis
2. Key statistics
3. Country overview
4. Telecommunications market
- 4.1 Market analysis
5. Regulatory environment
- 5.1 Historical overview
- 5.2 Regulatory authority
- 5.3 Telecom sector liberalisation
- 5.4 Interconnect
- 5.5 Access
  - 5.5.1 Cable access
  - 5.5.2 Fibre access
- 5.6 Number Portability (NP)
- 5.7 Carrier PreSelection (CPS)
- 5.8 Wholesale Line Rental (WLR)
6. Fixed network operators
- 6.1 Royal Koninklijke PTT Nederland (KPN)
- 6.2 Scarlet Telecom (Stipte)
- 6.3 Tele2 Netherlands
  - 6.3.1 Versatel Telecom International
- 6.4 VodafoneZiggo
7. Telecommunications infrastructure
- 7.1 National telecom network
- 7.2 International infrastructure
8. Smart infrastructure
- 8.1 Amsterdam
9. Wholesale
- 9.1 Wholesale broadband access
10. Related reports

Table 1 – Top Level Country Statistics and Telco Authorities - Netherlands – 2018 (e)
Table 2 – Infrastructure investment by sector – 2012 - 2017
Table 3 – Wholesale fibre unbundled connections – 2014 - 2017
Table 4 – Wholesale fibre active unbundled connections – 2014 - 2017
Table 5 – CPS subscribers – 2008 - 2014
Table 6 – WLR lines – 2008 - 2018
Table 7 – Fixed-line revenue (PSTN, VoB) – 2006 - 2017
Table 8 – Fixed-line traffic by type – 2008 - 2015
Table 9 – Fixed-line traffic: broadband/traditional – 2016 - 2017
Table 10 – Fixed-line traffic revenue – 2006 - 2017
Table 11 – Fixed-line services revenue by retail, wholesale – 2013 - 2017
Table 12 – KPN net line loss – 2005 - 2016
Table 13 – KPN PSTN channels (consumer), – 2005 - 2018
Table 14 – KPN RGUs (consumer) – 2015 - 2018
Table 15 – KPN consumer market share by sector – 2007 - 2017
Table 16 – KPN subscribers by sector – 2005 - 2018
Table 17 – KPN Group financial data – 2004 - 2018
Table 18 – KPN financial data by sector (Netherlands) – 2005 - 2018
Table 19 – Tele2 Netherlands residential subscribers by type – 2007 - 2018
Table 20 – Tele2 Netherlands revenue by sector – 2007 - 2018
Table 21 – VodafoneZiggo financial data – 2006 – 2018
Table 22 – Ziggo subscriber data – 2007 - 2018
Table 23 – Historic - UPC Nederland subscribers – 2005 - 2014
Table 24 – Fixed lines in services by type (retail) – 2008 - 2018
Table 25 – Historic - Fixed lines in service and teledensity – 1999 - 2009
Table 26 – Fixed lines in service and teledensity – 2010 - 2018
Table 27 – Netherlands internet bandwidth – 1998 - 2016
Table 28 – KPN wholesale connections by type – 2015 - 2018
Table 29 – Unbundled MDF connections by type – 2008 - 2015

Chart 1 – Infrastructure investment by sector – 2012 – 2017
Chart 2 – Fixed-line traffic by type – 2008 – 2015
Chart 3 – Fixed-line services revenue by retail, wholesale – 2013 – 2017
Chart 4 – KPN subscribers by sector (consumer) – 2005 – 2018
Chart 5 – KPN Group financial data – 2004 – 2018
Chart 6 – KPN financial data by sector (Netherlands) – 2005 – 2018
Chart 7 – Tele2 Netherlands residential subscribers by type – 2007 – 2018
Chart 8 – Tele2 Netherlands revenue by type – 2007 – 2018
Chart 9 – VodafoneZiggo financial data – 2006 – 2018
Chart 10 – Ziggo operating and subscriber data – 2007 – 2018
Chart 11 – Fixed lines in services by type – 2008 – 2018
Chart 12 – Fixed lines in service and teledensity – 2005 – 2018
Chart 13 – KPN wholesale connections by type – 2015 – 2018
Chart 14 – Unbundled MDF connections by type – 2008 – 2015

Exhibit 1 – Historic - Fixed-to-mobile interconnections tariffs – 2007 - 2009
Exhibit 2 – Access and the local loop

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Focus Report Profile

Technologies

Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 36

Status Current

Last updated 16 Oct 2018
Update History

Analyst: Henry Lancaster

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