Greece - Telecoms, Mobile and Broadband - Statistics and Analyses

Funding approved for Greece’s Ultra-Fast Broadband (UFBB) project

Greece’s telecom market continues to suffer from tough economic conditions, with long-term financial strain on the public still telling on telco revenue and investment. However, there are signs of recovery and renewed confidence. The dominant player OTE, which has experienced significant challenges but is supported by the organisational and financial clout of its parent Deutsche Telekom, reported a 2.9% increase in revenue for 2019, the first such growth since 2008.

Broadband penetration in Greece is developing steadily despite the difficult economic conditions. The main operators are concentrating investment on fibre-based next generation networks, enabling them to reach the European broadband targets for 2025. Their work is also supported by government ultra-fast broadband projects, largely funded by the European Commission (EC), aimed at delivering a service of at least 100Mb/s to underserved areas. Some €233 million in funding was approved in February 2020.

Greece’s well-developed mobile market is dominated by the three mobile network operators Wind Hellas, Vodafone Greece and Cosmote. Operators continue to invest in LTE infrastructure and technologies to provide networks capable of meeting customer demand for data services. Although the MNOs have trialled 5G since 2019, commercial services await the auction of suitable spectrum: the regulator expects to auction spectrum in the 3.4-3.8GHz range later in 2020, followed by 700MHz spectrum in 2021.

This report introduces the key aspects of the Greek fixed-line telecoms, wholesale and IT market, outlining the regulatory environment, assessing the major players and providing relevant operational data and financial statistics on both the operators and the market. The report also covers the fixed-line broadband segment, as also the mobile voice and data markets, covering regulatory and sector developments as well as reviews of the key players.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains all around the world. During this time, the telecoms sector may experience a downturn in mobile device and ICT equipment production and a decline in consumer spending on telecoms services. Overall progress towards 5G may also be postponed or slowed down in some countries. Please also note that industry forecasts contained in this report have not taken Coronavirus into consideration as it is yet largely unknown what the long-term impact will be.

Key developments

  • Government extends fibre subsidy scheme to the business sector;
  • Regulator extends consultation for the 2020 multi-spectrum auction;
  • EC approves €223 million for Greece’s Ultra-Fast Broadband (UFBB) project;
  • Vodafone closes down the MVNO Cyta Mobile, plans to repurpose 3G network assets for LTE and 5G by 2022;
  • Cosmote, Vodafone and Wind Hellas pay €201.45 million to extend 1800MHz licences to end-2035;
  • Cosmote trials carrier aggregation technology providing data at up to 1.2Gb/s, launches LTE-A Pro services;
  • OTE extends Smart City projects to Halkida and Patras;
  • Report update includes the regulator's market review and annual report for 2018, market data for 2019, telcos' operating and financial data to Q4 2019, Telecom Maturity Index charts and analyses, recent market development.

Companies mentioned in this report

Vodafone Greece, OTE (Cosmote), Wind Hellas, Forthnet (Nova), Wind Hellas, On Telecoms, Tellas, On Telecoms

Table of Contents

  • Key Statistics

  • Regional Market Comparison

    • Europe Telecom Maturity Index by tier
      • Market Leaders
      • Market Challengers
      • Market Emergents
    • TMI versus GDP
    • Mobile and mobile broadband penetration
    • Fixed versus mobile broadband penetration
  • Country overview

  • Telecommunications market

    • Market analysis
  • Regulatory environment

    • Background
    • Regulatory authority
    • Fixed-line developments
      • Telecom sector liberalisation
      • Privatisation
      • Interconnection
      • Access
      • Number Portability (NP)
      • Carrier selection and carrier preselection
      • Universal Service Obligation (USO)
    • Mobile network developments
      • Significant Market Power (SMP)
      • Mobile Termination Rates (MTRs
      • Mobile Number Portability (MNP)
      • Spectrum refarming
      • 900MHz and 1800MHz licence renewal
      • 1800MHz
      • 800MHz and 2.6GHz spectrum auction
      • 3.4GHz
      • 5G spectrum auction – 2020
      • Network sharing
  • Mobile market

    • Mobile statistics
    • Mobile infrastructure
      • 5G
      • 4G (LTE)
      • 3G
      • 2G (GSM)
      • Other infrastructure developments
    • Mobile data
      • Short Messaging Service (SMS)/Multimedia Messaging Service (MMS)
    • Mobile broadband
    • Major mobile operators
      • Wind Hellas
      • Vodafone Greece
      • Cosmote
      • Mobile Virtual Network Operators (MVNOs)
    • Mobile content and applications
  • Fixed-line broadband market

    • Market analysis
    • Broadband statistics
      • Government support
    • Digital Subscriber Line (DSL) networks
      • VDSL
    • Fibre-to-the-Premises (FttP)
    • Other fixed broadband services
      • Fixed wireless (Wi-Fi and WiMAX)
  • Digital economy

    • E-government
    • Infrastructure
  • Fixed network operators

    • Overview
    • OTE
    • Wind Hellas
    • Forthnet (Nova)
    • Vodafone Greece
    • Cyta Hellas
  • Telecommunications infrastructure

    • National telecom network
      • OTE
      • NGA
      • Alternative operators
      • Satellite networks
      • Submarine cables
    • Smart infrastructure
  • Appendix – Historic data

  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities – Greece – 2020 (e)
  • Table 2 – Licensed telcos by service – 2017
  • Table 3 – Decline in retail revenue from fixed-telephony and internet services – 2009 – 2019
  • Table 4 – Retail revenue from fixed-telephony services – 2014 – 2019
  • Table 5 – Development of telecom revenue by provider – 2009 – 2017
  • Table 6 – Development of telecom sector investment – 2009 - 2019
  • Table 7 – Fixed-line interconnection rates by operator – 2011 – 2017
  • Table 8 – Change in fixed-line interconnection traffic by operator – 2010 – 2017
  • Table 9 – Development in the number of LLU and shared access lines – 2007 – 2019
  • Table 10 – Change in the number of Cosmote’s LLU lines – 2006 – 2019
  • Table 11 – Change in the number of annual fixed number portings – 2009 – 2017
  • Table 12 – Change in the number of CpS and WLR lines – 2016 – 2019
  • Table 13 – Mobile interconnection traffic by type – 2009 – 2017
  • Table 14 – Reduction in Mobile Termination Rates – 2009 – 2018
  • Table 15 – Change in the number of annual mobile number portings – 2009 – 2017
  • Table 16 – Change in the number of registered mobile subscribers and penetration – 2010 – 2019
  • Table 17 – Growth in the number of active mobile subscribers and penetration – 2009 – 2024
  • Table 18 – Change in mobile voice traffic – 2009 – 2017
  • Table 19 – Decline in average annual mobile ARPU – 2011 – 2017
  • Table 20 – Change in mobile market share of registered subscribers – 2009 – 2017
  • Table 21 – Decline in mobile service retail revenue and annual change – 2009 – 2019
  • Table 22 – Proportion of mobile revenue by service – 2015 – 2017
  • Table 23 – Change in the number or registered prepaid and postpaid subscribers – 2009 – 2017
  • Table 24 – Change in the ratio of registered prepaid/postpaid subscribers – 2009 – 2017
  • Table 25 – Change in the number and proportion of Cosmote’s prepaid subscribers – 2009 – 2019
  • Table 26 – Change in the proportion of Vodafone Greece’s prepaid subscribers – 2009 – 2019
  • Table 27 – Growth in the number of M2M connections – 2016 – 2019
  • Table 28 – Change in the volume of SMS and MMS message sent – 2006 – 2017
  • Table 29 – Change in the proportion of mobile data traffic by network type – 2015 – 2017
  • Table 30 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
  • Table 31 – Growth in mobile data traffic – 2009 – 2017
  • Table 32 – Change in the number of Vodafone Greece’s mobile subscribers – 2008 – 2019
  • Table 33 – Decline in Vodafone Greece’s mobile ARPU – 2008 – 2019
  • Table 34 – Development of Vodafone Greece’s financial data – 2008 – 2020
  • Table 35 – Increase in Vodafone Greece’s mobile data traffic – 2014 – 2019
  • Table 36 – Decline in Cosmote’ mobile financial data – 2007 – 2019
  • Table 37 – Change in Cosmote’s annualised mobile ARPU – 2006 – 2019
  • Table 38 – Change in the number of Cosmote’s mobile subscribers by type – 2010 – 2019
  • Table 39 – Change in the number of broadband lines by speed – 2017 – 2019
  • Table 40 – Change in the market share of broadband lines by speed – 2012 – 2017
  • Table 41 – Growth in the average DSL connection data rate – 2008 – 2017
  • Table 42 – Change in the number of DSL lines by platform/provider – 2012 – 2017
  • Table 43 – Development in the market share of broadband subscribers by platform/provider – 2007 – 2017
  • Table 44 – Development in the market share of broadband subscribers: OTE and altnets – 2012 – 2019
  • Table 45 – Growth in the number of fixed broadband subscribers and penetration – 2009 – 2024
  • Table 46 – Growth in fixed broadband revenue – 2014 – 2017
  • Table 47 – Increase in the number of Cosmote’s retail DSL subscribers – 2007 – 2019
  • Table 48 – Change in the number of Forthnet’s broadband and LLU subscribers – 2007 – 2019
  • Table 49 – Change in the number of Vodafone’s retail DSL subscribers – 2012 – 2019
  • Table 50 – Growth in the number of Cosmote’s fibre/VDSL subscribers – 2013 – 2019
  • Table 51 – VDSL as proportion of all fixed broadband connections – 2013 – 2017
  • Table 52 –Growth in the number of fibre/VDSL broadband subscribers – 2017 – 2019
  • Table 53 –Growth in the number of FttP connections – 2017 – 2019
  • Table 54 – OTE share of fixed-line call traffic – 2005 – 2017
  • Table 55 – Decline in fixed-line voice traffic – 2010 – 2019
  • Table 56 – Development of Cosmote Group’s financial data – 2006 – 2019
  • Table 57 – Change in the number of Cosmote’s fixed subscribers – 2009 – 2019
  • Table 58 – Development of Cosmote’s financial data by sector– 2013 – 2019
  • Table 59 – Development of Forthnet Group’s financial data – 2007 – 2019
  • Table 60 – Forthnet Company financial data – 2009 – 2019
  • Table 61 – Change in the number of fixed lines in service by type – 2009 – 2019
  • Table 62 – Change in the number of fixed lines in service: OTE and altnets – 2009 – 2019
  • Table 63 – Change in the number of fixed lines in service by type – 2016 – 2019
  • Table 64 – Change in the share of fixed lines by OTE and altnets – 2009 – 2019
  • Table 65 – Change in the number of fixed lines and teledensity – 2009 – 2024
  • Table 66 – Decline in outgoing fixed-line traffic: OTE and altnets – 2010 – 2017
  • Table 67 – PSTN lines in service – 2005 – 2019
  • Table 68 – OTE market share of fixed-lines in service – 2005 – 2017
  • Table 69 – Development of Next Generation Access household access penetration – 2011 – 2017
  • Table 70 – Historic - Mobile subscribers (registered) and penetration – 1996 – 2009
  • Table 71 – Historic - Active mobile subscribers and penetration – 2003 – 2009
  • Table 72 – Historic - Active mobile broadband subscribers and penetration – 2004 – 2009
  • Table 73 – Historic - Mobile market share of registered subscribers by operator – 2005 – 2009
  • Table 74 – Historic - Mobile and fixed-line traffic – 2004 – 2009
  • Table 75 – Historic - Mobile service retail revenue and annual change – 2003 – 2009
  • Table 76 – Historic - annual mobile number portings – 2004 – 2009
  • Table 77 – Historic - Mobile revenue (retail and wholesale) – 2010 – 2016
  • Table 78 – Historic - Mobile service EBITDA and annual change – 2003 – 2014
  • Table 79 – Historic - Mobile service capex – 2001 – 2014
  • Table 80 – Historic - Proportion of mobile data traffic by technology platform– 2015 – 2016
  • Table 81 – Historic - Vodafone SMS messages sent – 2014 – 2016
  • Table 82 – Historic - Cosmote prepaid subscribers – 2005 – 2009
  • Table 83 – Historic – Vodafone Greece’s proportion of prepaid subscribers – 2005 – 2009
  • Table 84 – Historic - Cosmote mobile data revenue – 2015 – 2017
  • Table 85 – Historic - Cosmote mobile subscribers – 2006 – 2009
  • Table 86 – Historic - Internet users and penetration – 1999 - 2015
  • Table 87 – Historic - Fixed broadband subscribers and penetration – 2003 – 2009
  • Table 88 – Historic - OTE and altnet fixed lines in service – 2005 – 2009
  • Table 89 – Historic - Cosmote Group operating and net income – 2006 – 2014
  • Table 90 – Historic - Telecom sector investments – 2004 - 2009
  • Table 91 – Historic - Licensed telcos’ financial performance (regulator data) – 2000 – 2009
  • Table 92 – Historic - Fixed lines in service by type – 2000 – 2009
  • Table 93 – Historic - Fixed-lines and teledensity – 2005 – 2009
  • Table 94 – Historic - Annual fixed number portings – 2004 – 2009
  • Table 95 – Historic - Retail revenue from fixed-telephony and internet services – 2005 – 2009
  • Table 96 – Historic - Telecom revenue by provider – 2004 – 2009
  • Table 97 – Historic - Licensed telcos’ financial performance (regulator data) – 2009 – 2016
  • Table 98 – Historic - CPS lines – 2004 – 2013
  • Table 99 – Historic - WLR lines – 2009 – 2013
  • Table 100 – Historic - Fixed-line traffic – 2004 – 2009

List of Charts

  • Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
  • Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
  • Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
  • Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
  • Chart 6 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
  • Chart 7 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
  • Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
  • Chart 11 – Northern Europe fixed and mobile broadband penetration
  • Chart 12 – Southern Europe fixed and mobile broadband penetration
  • Chart 13 – Eastern Europe fixed and mobile broadband penetration
  • Chart 14 – Decline in in retail revenue from fixed-telephony and internet services – 2009 – 2017
  • Chart 15 – Development of telecom revenue by provider – 2009 – 2017
  • Chart 16 – Development of telecom sector investment – 2009 - 2019
  • Chart 17 – Change in fixed-line interconnection traffic by operator – 2010 – 2017
  • Chart 18 – Change in the number of Cosmote’s LLU lines – 2006 – 2019
  • Chart 19 – Change in the number of annual fixed number portings – 2009 – 2017
  • Chart 20 – Reduction in Mobile Termination Rates – 2009 – 2018
  • Chart 21 – Change in the number of annual mobile number portings – 2009 – 2017
  • Chart 22 – Change in the number of registered mobile subscribers and penetration – 2010 – 2019
  • Chart 23 – Growth in the number of active mobile subscribers and penetration – 2009 – 2024
  • Chart 24 – Change in mobile voice traffic – 2009 – 2017
  • Chart 25 – Decline in average annual mobile ARPU – 2011 – 2017
  • Chart 26 – Change in mobile market share of registered subscribers – 2009 – 2017
  • Chart 27 – Decline in mobile service retail revenue and annual change – 2010 – 2019
  • Chart 28 – Change in the number or registered prepaid and postpaid subscribers – 2009 – 2017
  • Chart 29 – Change in the number or registered prepaid/postpaid subscribers – 2009 – 2017
  • Chart 30 – Change in the number and proportion of Cosmote’s prepaid subscribers – 2009 – 2019
  • Chart 31 – Change in the volume of SMS and MMS message sent – 2006 – 2017
  • Chart 32 – Change in the proportion of mobile data traffic by network type – 2015 – 2017
  • Chart 33 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
  • Chart 34 – Growth in mobile data traffic – 2009 – 2017
  • Chart 35 – Change in the number of Vodafone Greece’s mobile subscribers – 2008 – 2019
  • Chart 36 – Decline in Vodafone Greece’s mobile ARPU – 2008 – 2019
  • Chart 37 – Development of Vodafone Greece’s financial data – 2008 – 2020
  • Chart 38 – Increase in Vodafone Greece’s mobile data traffic – 2014 – 2019
  • Chart 39 – Decline in Cosmote’ mobile financial data – 2007 – 2019
  • Chart 40 – Change in the number of Cosmote’s mobile subscribers by type – 2010 – 2019
  • Chart 41 – Change in the market share of broadband lines by speed – 2012 – 2017
  • Chart 42 – Growth in the average DSL connection data rate – 2008 – 2016
  • Chart 43 – Change in the number of DSL lines by platform/provider – 2012 – 2017
  • Chart 44 – Development in the market share of broadband subscribers by platform/provider – 2007 – 2017
  • Chart 45 – Development in the market share of broadband subscribers: OTE and altnets – 2012 – 2019
  • Chart 46 – Growth in the number of fixed broadband subscribers and penetration – 2009 – 2024
  • Chart 47 – Increase in the number of Cosmote’s retail DSL subscribers – 2007 – 2019
  • Chart 48 – Change in the number of Forthnet’s broadband and LLU subscribers – 2007 – 2019
  • Chart 49 – Change in the number of Vodafone’s retail DSL subscribers – 2012 – 2019
  • Chart 50 – Growth in the number of Cosmote’s fibre/VDSL subscribers – 2013 – 2019
  • Chart 51 – VDSL as proportion of all fixed broadband connections – 2013 – 2017
  • Chart 52 – Decline in fixed-line voice traffic – 2010 – 2019
  • Chart 53 – Development of Cosmote Group’s financial data – 2006 – 2019
  • Chart 54 – Change in the number of Cosmote’s fixed subscribers – 2009 – 2019
  • Chart 55 – Development of Cosmote’s financial data by sector– 2013 – 2019
  • Chart 56 – Development of Forthnet Group’s financial data – 2007 – 2019
  • Chart 57 – Change in the number of fixed lines in service: OTE and altnets – 2009 – 2019
  • Chart 58 – Change in the share of fixed lines by OTE and altnets – 2009 – 2019
  • Chart 59 – Change in the number of fixed lines and teledensity – 2009 – 2024
  • Chart 60 – Decline in outgoing fixed-line traffic: OTE and altnets – 2010 – 2017
  • Chart 61 – Development of Next Generation Access household access penetration – 2011 – 2017

List of Exhibits

  • Exhibit 1 – Generalised Market Characteristics by Market Segment
  • Exhibit 2 – Overview of spectrum auction results – 2001 - 2011
  • Exhibit 3 – 2G auction results – 2001
  • Exhibit 4 – 900MHz and 1800MHz auction spectrum – 2011
  • Exhibit 5 – 900MHz and 1800MHz auction results – 2011
  • Exhibit 6 – Spectrum auction results – 2014
  • Exhibit 7 – Spectrum auction results overview – 2001 – 2014
  • Exhibit 8 – Spectrum auction results – February 2017
  • Exhibit 9 – Spectrum assignments for 5G – 2020
  • Exhibit 10 – 3G auction results in Greece – 2001

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