Austria - Telecoms, Mobile and Broadband - Statistics and Analyses

Austria’s MNOs launch 5G services while awaiting additional spectrum

Austria’s telecom market is dominated by the incumbent Telekom Austria and by Magenta Telekom, which was formed from the merger of T-Mobile Austria and the cableco UPC Austria in early 2019. Magenta Telekom has since been better placed to compete across all sectors. In common with operators elsewhere in Europe, those in Austria are focussed on the provision of bundled services as a measure to attract and retain customers.

There is considerable competition in the fixed-line broadband and mobile sectors. The mobile market is dominated by the three network operators 3 Austria, Magenta Telekom (formerly T-Mobile Austria) and Telekom Austria’s own unit A1. However, the market also benefits from a growing number of new entrants in the MVNO sector, which collectively have about 6.5% of the market by subscribers. The growth in the MVNO sector is partly due to regulatory concessions by which 3 Austria, as a condition of its take-over of Orange Austria, was obliged to provide a third of its network capacity to support up to 16 MVNOs.

The competitive environment has led to relatively low ARPU for operators, as well as some of the region’s lowest tariffs for consumers. The operators’ LTE networks have benefited from regulatory measures which have allowed operators to refarm existing 2G and 3G spectrum for LTE, while spectrum in the 700MHz has also been set aside for 5G services, which were launched commercially in early 2020. The regulator is planning to auction additional spectrum in a range of bands by mid-2020, in line with wider European spectrum policies.

The Austrian fixed-line broadband market is dominated by the DSL sector, while the cable broadband sector has held a steady share of connections. The fibre sector was slow to develop, and although fibre penetration remains low there is considerable vigour among operators to build out network infrastructure: Telekom Austria is in the process of extending its fibre infrastructure to additional 300,000 premises, affecting some 500 towns. Ongoing investment in the sector suggests stronger growth in coming years, and as a result the number of DSL lines is expected to fall as customers are migrated to fibre. Magenta Telekom, having acquired UPC Austria’s networks, continues to invest in DOCSIS3.1 technology, while Telekom Austria has also invested in G.fast technology to improve connectivity in areas where it has not prioritised fibre

This report presents key aspects of the Austrian telecom and ICT markets, including statistical data on the country, the fixed network services sector and telecom infrastructure. It presents an overview of recent regulatory developments affecting broadband access and mobile spectrum. The report also includes a range of subscriber forecasts to 2024.

Key developments:

  • A1 launches 5G services branded as ‘5Giganetwork’;
  • Regulator making progress with 3.4-3.6GHz auction for 5G services;
  • 3 Austria sets up Innovation Lab for 5G, launches commercial 5G services;
  • MVNOs secure 6.5% market share of subscribers;
  • 700MHz spectrum assigned for 5G use;
  • Telekom Austria trials XG-Fast technology providing data at over 11Gb/s, prepares to expand fibre infrastructure to an additional 300,000 premises;
  • Government pledges €1 billion to upgrade national broadband availability;
  • Report update includes the regulator's market data to Q3 2019, telcos' financial and operating data to Q4 2019, Telecom Maturity Index charts and analyses; recent market developments

Companies mentioned in this report:

Telekom Austria (A1), Tele2, tele.ring, Magenta Telekom (UPC Austria, T-Mobile Austria), 3 Austria, Orange Austria, Mundio, Lycamobile, Yesss!, M:Tel Austria, Hofer Telekom, Xlink.

Table of Contents

  • Key statistics

  • Regional European Market Comparison

    • Europe Telecom Maturity Index by tier
      • Market Leaders
      • Market Challengers
      • Market Emergents
    • TMI versus GDP
    • Mobile and mobile broadband penetration
    • Fixed versus mobile broadband penetration
  • Country overview

  • Telecommunications market

    • Market analysis
  • Regulatory environment

    • Historical overview
    • Regulatory authorities
      • Austrian Regulatory Authority for Broadcasting and Telecommunications
      • Telekom Control Commission
      • Austrian Communications Authority (KommAustria)
    • Fixed-line developments
      • Privatisation of Telekom Austria
      • Interconnect
      • Access
      • Fibre access
      • Number Portability (NP)
      • Carrier PreSelection (CPS)
    • Mobile network developments
      • Spectrum regulations and spectrum auctions
      • Roaming
      • Mobile Number Portability (MNP)
      • Mobile termination rates (MTRs)
      • Network sharing
  • Mobile market

    • Mobile statistics
      • General statistics
    • Mobile infrastructure
      • 5G
      • 4G (LTE)
      • 3G
      • Other infrastructure developments
      • Mobile voice
      • Mobile data
      • Mobile broadband
    • Major mobile operators
      • 3 Austria (Drei Austria)
      • Orange Austria (historic)
      • A1 Austria
      • Magenta Telekom
      • Mobile Virtual Network Operators (MVNOs)
    • Mobile content and applications
      • M-commerce
  • Fixed-line broadband market

    • Market analysis
    • Broadband statistics
    • Regional broadband
    • Hybrid Fibre Coax (HFC) networks
      • Magenta Telekom
    • Digital Subscriber Line (DSL) networks
    • G.fast
    • Fibre-to-the-Premises (FttP) networks
    • Other fixed broadband services
      • BPL
      • Fixed wireless (Wi-Fi and WiMAX)
      • Wireless Local Loop (WLL)
      • Wireless LANs/Wi-Fi
      • WiMAX
      • Internet via satellite
  • Fixed network operators

    • Introduction
    • Telekom Austria
    • Tele2
    • tele.ring
    • Magenta Telekom
    • eTel Austria
  • Telecommunications infrastructure

    • Overview of the national telecom network
    • Next Generation Networks (NGNs)
    • International infrastructure
      • Submarine cable networks
      • Satellite networks
    • Smart infrastructure
  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities- Austria – 2020 (e)
  • Table 2 – Development of telecom revenue by sector – 2009 – 2019
  • Table 3 – Development of telecoms sector investment by type – 2006 – 2018
  • Table 4 – Development of telecom traffic by sector – 2005 – 2019
  • Table 5 – Average fixed-line residential subscriber use of services – 2014 – 2018
  • Table 6 – Fixed-line interconnection revenue – 2012 – 2019
  • Table 7 – Wholesale access lines by type – 2016 – 2018
  • Table 8 – Decline in the number of CPS and CbC lines – 2009 – 2019
  • Table 9 – GSM spectrum distribution among MNOs (MHz) – 2010
  • Table 10 – European data roaming charges – 2017 - 2022
  • Table 11 – Decline in revenue from providing roaming services – 2012 - 2019
  • Table 12 – Growth in the number of mobile number portings – 2010 – 2019
  • Table 13 – Development of mobile interconnection revenue – 2012 – 2019
  • Table 14 – Mobile market revenue by service – 2017 – 2019
  • Table 15 – Development of mobile service revenue, retail and wholesale – 2009 – 2019
  • Table 16 – Average mobile subscriber use of services – 2012 – 2018
  • Table 17 – Growth in the number of mobile subscribers and penetration rate – 2009 - 2024
  • Table 18 – Change in mobile numbers in use, contract and prepaid – 2009 – 2018
  • Table 19 – Change in the number of A1’s prepaid subscribers – 2009 – 2019
  • Table 20 – Change in the number of Magenta Telekom’s prepaid subscribers – 2014 – 2019
  • Table 21 – Growth in the number of M2M SIM cards – 2012 – 2019
  • Table 22 – Change in mobile voice traffic – 2009 – 2019
  • Table 23 – Decline in the number of SMS messages sent – 2009 – 2019
  • Table 24 – Change in the number of mobile broadband subscribers – 2010 – 2019
  • Table 25 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
  • Table 26 – Growth in mobile broadband traffic – 2009 – 2019
  • Table 27 – Growth in the number of A1’s mobile broadband subscribers – 2009 – 2019
  • Table 28 – Change in the number of 3 Austria’s active subscribers – 2013 – 2019
  • Table 29 – Change in the number of 3 Austria’s registered subscribers – 2009 – 2019
  • Table 30 – Development of 3 Austria’s financial data – 2008 – 2019
  • Table 31 – Development of 3 Austria’s annualised ARPU – 2008 – 2019
  • Table 32 – Change in the number of A1’s mobile subscribers – 2009 – 2019
  • Table 33 – Development of A1’s mobile service revenue – 2010 – 2019
  • Table 34 – Change in A1’s mobile service revenue by quarter – 2015 – 2019
  • Table 35 – Change in A1’s monthly mobile ARPU – 2009 – 2019
  • Table 36 – Development of Magenta Telekom’s mobile service revenue – 2009 – 2019
  • Table 37 – Magenta Telekom’s mobile service revenue by quarter – 2015 - 2019
  • Table 38 – Change in the number of Magenta Telekom’s mobile subscribers – 2009 – 2019
  • Table 39 – Decline in Magenta Telekom’s annualised mobile ARPU – 2006 – 2019
  • Table 40 – Change in the number of fixed broadband connections by data rate – 2012 – 2019
  • Table 41 – Change in the number of fixed-line broadband subscribers by access type – 2009 – 2019
  • Table 42 – Change in the market share of fixed broadband connections by technology – 2013 – 2019
  • Table 43 – Growth in fixed-line broadband traffic – 2018 – 2019
  • Table 44 – Growth in the number of fixed-line broadband subscribers and penetration – 2009 – 2024
  • Table 45 – Change in the number of bundled and standalone broadband connections – 2015 – 2019
  • Table 46 – Increase in revenue from retail and wholesale broadband services – 2009 – 2019
  • Table 47 – Cable broadband subscribers – 2012 – 2019
  • Table 48 – Growth in Magenta Telekom’s broadband subscriber base – 2009 – 2019
  • Table 49 – Change in the number of Telekom Austria’s fixed broadband lines – 2009 – 2019
  • Table 50 – Decline in the number of Telekom Austria’s unbundled lines – 2009 – 2019
  • Table 51 – Decline in the number of DSL subscribers – 2009 – 2019
  • Table 52 – Growth in the number of FttP connections – 2012 – 2019
  • Table 53 – Growth in the number of fixed-line wireless broadband subscribers – 2009 – 2019
  • Table 54 – Development of Telekom Austria Group’s financial data – 2009 – 2019
  • Table 55– Development of Telekom Austria’s financial data – 2009 – 2019
  • Table 56 – Decline in the number of Telekom Austria’s PSTN and ISDN access lines – 2005 – 2019
  • Table 57 – Development of Telekom Austria’s financial data by sector – 2009 – 2019
  • Table 58 – Magenta Telekom revenue by type – 2018 – 2019
  • Table 59 – Fixed lines in service by type – 2012- 2019
  • Table 60 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
  • Table 61 – Development of fixed-line revenue by type – 2012 – 2019
  • Table 62 – Historic - Telecom revenue by sector – 2003 – 2009
  • Table 63 – Historic – Annual ported geographic numbers – 2007 – 2014
  • Table 64 – Historic - CPS and CbC lines – 2004 – 2009
  • Table 65 – Historic - Revenue from retail and wholesale broadband connections – 2005 – 2009
  • Table 66 – Historic - Mobile subscribers and penetration rate (regulator data) – 1999 – 2009
  • Table 67 – Historic - Mobile numbers in use, contract and prepaid – 2004 – 2009
  • Table 68 – Historic - A1 prepaid subscribers – 2005 – 2009
  • Table 69 – Historic - GSM SIM cards in service – 2012 – 2017
  • Table 70 – Historic - LTE SIM cards in service – 2013 – 2017
  • Table 71 – Historic - 3G SIM cards in service – 2012 - 2017
  • Table 72 – Historic - A1 M2M connections – 2015 – 2016
  • Table 73 – Historic - Mobile data traffic – 2015 – 2017
  • Table 74 – Historic - SMS messages sent – 2004 – 2009
  • Table 75 – Historic - Text messaging revenue – 2013 – 2017
  • Table 76 – Historic - A1 SMS sent – 2006 – 2015
  • Table 77 – Historic - Mobile broadband download speed by technology – 2013 – 2017
  • Table 78 – Historic - Household broadband penetration by fixed/mobile platform – 2012 – 2017
  • Table 79 – Historic - Roaming revenue – 2015 – 2017
  • Table 80 – Historic - Roaming traffic – 2015 – 2017
  • Table 81 – Historic - Mobile termination charges by operator (historic) – 2008 – 2011
  • Table 82 – Historic - Orange Austria mobile subscribers (historic) – 2009 – 2012
  • Table 83 – Historic - A1 subscribers (Austria) – 2000 – 2009
  • Table 84 – Historic - A1 monthly ARPU – 2004 – 2009
  • Table 85 – Historic - T-Mobile Austria subscribers – 2004 – 2009
  • Table 86 – Historic - UPC Austria mobile subscribers – 2016 – 2018
  • Table 87 – Historic - Mobile voice traffic – 2003 – 2009
  • Table 88 – Historic - Mobile service revenue, retail and wholesale – 2000 – 2009
  • Table 89 – Historic - A1 - mobile service revenue – 2004 – 2009
  • Table 90 – Historic - T-Mobile Austria mobile service revenue – 2003 – 2009
  • Table 91 – Historic - Mobile market revenue by service – 2012 – 2017
  • Table 92 – Historic - Telekom Austria Group financial data – 2001 - 2009
  • Table 93 – Historic - Telekom Austria traffic statistics in minutes – 2007 – 2015
  • Table 94 – Historic - Telekom Austria traffic statistics, annual change – 2010 – 2015
  • Table 95 – Historic - Tele2 financial data by sector – 2007 – 2017
  • Table 96 – Historic - Tele2 subscribers – 2007 – 2017
  • Table 97 – Historic - UPC Austria revenue – 2005 – 2018
  • Table 98 – Historic - UPC Austria subscribers – 2006 – 2018
  • Table 99 – Historic - Fixed lines in service and household teledensity – 1999 – 2009

List of Charts

  • Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
  • Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
  • Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
  • Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
  • Chart 6 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
  • Chart 7 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
  • Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
  • Chart 11 – Northern Europe fixed and mobile broadband penetration
  • Chart 12 – Southern Europe fixed and mobile broadband penetration
  • Chart 13 – Eastern Europe fixed and mobile broadband penetration
  • Chart 14 – Development of telecom revenue by sector – 2009 – 2019
  • Chart 15 – Development of telecoms sector investment by type – 2006 – 2018
  • Chart 16 – Development of telecom traffic by sector – 2005 – 2019
  • Chart 17 – Decline in the number of CPS and CbC lines – 2009 – 2019
  • Chart 18 – Decline in revenue from providing roaming services – 2012 - 2019
  • Chart 19 – Growth in the number of mobile number portings – 2010 – 2019
  • Chart 20 – Development of mobile interconnection revenue – 2012 – 2019
  • Chart 21 – Development of mobile service revenue, retail and wholesale – 2009 – 2019
  • Chart 22 – Growth in the number of mobile subscribers and penetration rate – 2009 - 2024
  • Chart 23 – Change in mobile numbers in use, contract and prepaid – 2009 – 2018
  • Chart 24 – Change in the number of A1’s prepaid subscribers – 2009 – 2019
  • Chart 25 – Change in the number of Magenta Telekom’s prepaid subscribers – 2014 – 2019
  • Chart 26 – Growth in the number of M2M SIM cards – 2012 – 2019
  • Chart 27 – Change in mobile voice traffic – 2009 – 2019
  • Chart 28 – Decline in the number of SMS messages sent – 2009 – 2019
  • Chart 29 – Change in the number of mobile broadband subscribers – 2010 – 2019
  • Chart 30 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
  • Chart 31 – Growth in mobile broadband traffic – 2008 – 2019
  • Chart 32 – Growth in the number of A1’s mobile broadband subscribers – 2009 – 2019
  • Chart 33 – Change in the number of 3 Austria’s active subscribers – 2013 – 2019
  • Chart 34 – Change in the number of 3 Austria’s registered subscribers – 2009 – 2019
  • Chart 35 – Development of 3 Austria’s financial data – 2008 – 2018
  • Chart 36 – Development of 3 Austria’s annualised ARPU – 2008 – 2018
  • Chart 37 – Change in the number of A1’s mobile subscribers – 2009 – 2019
  • Chart 38 – Development of A1’s mobile service revenue – 2010 – 2019
  • Chart 39 – Change in A1’s monthly mobile ARPU – 2009 – 2019
  • Chart 40 – Development of Magenta Telekom’s mobile service revenue – 2009 – 2019
  • Chart 41 – Change in the number of Magenta Telekom’s mobile subscribers – 2009 – 2019
  • Chart 42 – Change in the number of fixed broadband connections by data rate – 2012 – 2019
  • Chart 43 – Change in the number of fixed-line broadband subscribers by access type – 2009 – 2019
  • Chart 44 – Change in the market share of fixed broadband connections by technology – 2013 – 2019
  • Chart 45 – Growth in the number of fixed-line broadband subscribers and penetration – 2009 – 2024
  • Chart 46 – Change in the number of bundled and standalone broadband connections – 2015 – 2019
  • Chart 47 – Increase in revenue from retail and wholesale broadband services – 2009 – 2019
  • Chart 48 – Growth in Magenta Telekom’s broadband subscriber base – 2009 – 2019
  • Chart 49 – Change in the number of Telekom Austria’s fixed broadband lines – 2009 – 2019
  • Chart 50 – Decline in the number of Telekom Austria’s unbundled lines – 2009 – 2019
  • Chart 51 – Development of Telekom Austria Group’s financial data – 2009 – 2019
  • Chart 52 – Development of Telekom Austria’s financial data – 2009 – 2019
  • Chart 53 – Development of Telekom Austria’s financial data by sector – 2009 – 2019
  • Chart 54 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
  • Chart 55 – Development of fixed-line revenue by type – 2012 – 2019

List of Exhibits

  • Exhibit 2 – Access and the local loop
  • Exhibit 3 – 3G licence results – 2000
  • Exhibit 4 – 450MHz licence results – 2006
  • Exhibit 5 – 2G spectrum allocations by operator - 2002
  • Exhibit 6 – 2.6GHz spectrum auction results – September 2010
  • Exhibit 7 – Multi-spectrum auction results – Oct 2013
  • Exhibit 8 – 3G spectrum allocations by operator
  • Exhibit 9 – 3 Austria spectrum concessions
  • Exhibit 10 – Regional WLL licenses in 3.5GHz spectrum by operator – 2004
  • Exhibit 11 – Regional WLL licenses in 3.5GHz spectrum by operator – 2009
  • Exhibit 12 – 450MHz frequency allocation overview – 2006
  • Exhibit 13 – 3.5GHz frequency allocation – 2008

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