Netherlands - Mobile Infrastructure, Broadband, Operators - Statistics and Analyses

Synopsis

Growth in the number of mobile subscribers in the Dutch market faltered between 2011 and 2017 as customers responded to more generous service plans by dispensing with secondary SIM cards from competing network providers. There has been some solid recovering since 2018, supported by mobile broadband, high smartphone penetration and competitive pricing for mobile data bundles. While operators are concentrating investment on 5G some, including KPN, have begun the process of closing 3G infrastructure with a view to refarming spectrum and other assets for LTE and 5G services. In some rural areas with poor fixed-line broadband coverage MNOS offer LTE services as a fixed broadband replacement and this trend will gain pace once 5G becomes widely available from about 2022.

Market revenue has been affected in recent quarters as a result of competition and regulatory measures on termination rates and roaming tariffs, as well as by consumer adoption of alternative messaging services, which has reduced the volume of SMS traffic.

The mobile market is fairly concentrated though the triopoly of T-Mobile Netherlands, KPN and VodafoneZiggo is supplemented by a good number of MVNOs and resellers. Additional pressure on MNOs is coming from new regulations which ended the restriction by which SIM cards were owned only by MNOs, essentially paving the way for private network operators to develop M2M and other services.

This report provides statistics and analyses on the Dutch mobile market, including a review of the key operators and regulatory issues, an assessment of emerging mobile data services and details of technologies based on LTE-B, LTB-M and 5G.

Key developments:

  • Regulator to issue guidelines on infrastructure sharing to promote 5G rollouts, aims to recall unused mobile numbers;
  • T-Mobile Netherlands trials 5G using spectrum in the 700MHz band;
  • KPN preps for 5G trials, plans 3G network shutdown in 2022, closes down four sub-brands;
  • VodafoneZiggo and KPN extend LTE-M network roll outs;
  • MNOs refarm 3G spectrum in the 2100MHz and 2600MHz bands for LTE;
  • MNOs join with banks to launch m-payments system;
  • T-Mobile Netherlands and Tele2 Netherlands complete merger;
  • Report update includes the regulator's market data for Q4 2018, telcos' operating and financial data to Q3 2019, recent market developments.

Companies mentioned in this report:

KPN, Orange Netherlands, Tele2, Versatel, Vodafone Netherlands, Ziggo, T-Mobile Netherlands

Table of Contents

  • Market analysis

  • Mobile statistics

    • General statistics
  • Mobile infrastructure

    • Digital networks
      • 5G
      • 4G (LTE)
      • 3G
  • Internet of Things (IoT)

    • Machine-to-Machine (M2M)
  • Mobile voice

  • Mobile data

    • SMS
      • Multimedia Messaging Services (MMS)
    • Mobile broadband

    • Regulatory issues

      • Spectrum regulations and spectrum auctions
        • 2.6GHzc
        • 3.5GHz
        • Spectrum auction – 2012
        • Spectrum auction -2020
        • Spectrum refarming
      • Mobile Termination Rates (MTRs)
      • Mobile Number Portability (MNP)
      • Roaming
      • Network sharing
    • Major mobile operators

      • KPN
      • VodafoneZiggo
      • T-Mobile Netherlands
      • Mobile Virtual Network Operators (MVNOs)
    • Mobile content and applications

      • M-payments
      • Satellite mobile
    • Appendix – Historic data

    • Related reports


    List of Tables

    • Table 1 – Decline in mobile retail and wholesale revenue – 2013 – 2018
    • Table 2 – Change in mobile services revenue by sector– 2008 – 2018
    • Table 3 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
    • Table 4 – Change in mobile subscriber market share of subscribers by operator – 2006 – 2018
    • Table 5 – Change in prepaid and contract subscribers by market share (MNOS) – 2008 – 2018
    • Table 6 – Change in the number of prepaid and contract subscribers (retail, MNOs) – 2007 – 2018
    • Table 7 – Growth in the number of mobile antennae in service by technology – 2014 – 2019
    • Table 8 – Investment in mobile infrastructure – 2012 – 2018
    • Table 9 – Increase in the number of M2M connections – 2010 – 2018
    • Table 10 – Growth in mobile voice traffic – 2007 – 2018
    • Table 11 – Growth in mobile data traffic – 2008 – 2018
    • Table 12 – Growth in mobile data traffic, quarterly change – 2016 – 2018
    • Table 13 – Decline in SMS traffic – 2008 – 2018
    • Table 14 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
    • Table 15 – Change in the number of mobile broadband subscribers by type – 2009 – 2018
    • Table 16 – 3G licence awards (spectrum, spectrum fees and admin fees) – July 2000
    • Table 17 – Decline in wholesale termination revenue – 2007 – 2018
    • Table 18 – Increase in wholesale terminated traffic – 2010 – 2018
    • Table 19 – Change in the number of KPN Mobile’s consumer retail and wholesale subscribers – 2006 – 2019
    • Table 20 – Development of KPN Mobile’s revenue by type – 2015 – 2019
    • Table 21 – KPN Mobile revenue by quarter – 2015 – 2019
    • Table 22 – KPN mobile monthly ARPU – 2006 – 2019
    • Table 23 – Development of VodafoneZiggo’s mobile revenue – 2016 – 2019
    • Table 24 – Change in the number of VodafoneZiggo mobile subscribers – 2009 – 2019
    • Table 25 – VodafoneZiggo ARPU – 2009 – 2019
    • Table 26 – Change in the number of T-Mobile Netherlands’ subscribers by type– 2006 – 2019
    • Table 27 – Development of T-Mobile Netherlands’ financial data – 2006 – 2019
    • Table 28 – Growth in the number of MVNO subscribers and market share – 2005 – 2018
    • Table 29 – Historic - Mobile (SIM) subscribers and penetration rate (regulator data) – 1999 – 2009
    • Table 30 – Historic - Vodafone Netherlands financial data – 2007 – 2017
    • Table 31 – Historic - VodafoneZiggo mobile subscribers – 2004 – 2019
    • Table 32 – Historic - T-Mobile Netherlands mobile service revenue – 2007 – 2016
    • Table 33 – Historic - T-Mobile Netherlands blended ARPU – 2006 – 2016
    • Table 34 – Historic - Mobile services market revenue (MNOs) – 2006 – 2015
    • Table 35 – Historic - KPN LTE subscribers – 2013 – 2015
    • Table 36 – Historic - Cumulative mobile numbers ported – 2003 – 2009
    • Table 37 – Historic - Vodafone Netherlands ARPU – 2004 – 2009
    • Table 38 – Historic - Vodafone Netherlands voice traffic – 2004 – 2016
    • Table 39 – Historic - Tele2 mobile subscribers – 2007 – 2018
    • Table 40 – Historic - Tele2 mobile revenue – 2012 – 2018

    List of Charts

    • Chart 1 – Decline in mobile retail and wholesale revenue – 2013 – 2018
    • Chart 2 – Change in mobile services revenue by sector– 2008 – 2018
    • Chart 3 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
    • Chart 4 – Change in mobile subscriber market share of subscribers by operator – 2006 – 2018
    • Chart 5 – Change in prepaid and contract subscribers by market share (MNOS) – 2008 – 2018
    • Chart 6 – Change in the number of prepaid and contract subscribers – 2007 – 2018
    • Chart 7 – Growth in the number of mobile antennae in service by technology – 2014 – 2019
    • Chart 8 – Investment in mobile infrastructure – 2012 – 2018
    • Chart 9 – Increase in the number of M2M connections – 2010 – 2018
    • Chart 10 – Growth in mobile voice traffic – 2007 – 2018
    • Chart 11 – Growth in mobile data traffic – 2008 – 2018
    • Chart 12 – Growth in mobile data traffic, quarterly change – 2016 – 2018
    • Chart 13 – Decline in SMS traffic – 2008 – 2018
    • Chart 14 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
    • Chart 15 – Change in the number of mobile broadband subscribers by type – 2009 – 2018
    • Chart 16 – Decline in wholesale termination revenue – 2007 – 2018
    • Chart 17 – Increase in wholesale terminated traffic – 2010 – 2018
    • Chart 18 – Change in the number of KPN Mobile’s consumer retail and wholesale subscribers – 2006 – 2019
    • Chart 19 – Development of KPN Mobile’s revenue by type – 2015 – 2019
    • Chart 20 – KPN Mobile revenue by quarter – 2015 – 2019
    • Chart 21 – Development of VodafoneZiggo’s mobile revenue – 2016 – 2019
    • Chart 22 – Change in the number of VodafoneZiggo mobile subscribers – 2009 – 2019
    • Chart 23 – Change in the number of T-Mobile Netherlands’ subscribers by type– 2009 – 2019
    • Chart 24 – Development of T-Mobile Netherlands’ financial data – 2006 – 2019
    • Chart 25 – Growth in the number of MVNO subscribers and market share – 2005 – 2019

    List of Exhibits

    • Exhibit 1 – 2.6GHz spectrum auction – April 2010
    • Exhibit 2 – Spectrum auction – October 2012

    Related Reports

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    Licence Information

    Focus Report Profile

    Technologies

    Mobile & Wireless Broadband and Media
    Mobile Communications (voice and infrastructure)
    Strategies & Analyses (Industry & Markets)

    Number of pages 79

    Status Current

    Last updated 6 Nov 2019
    Update History

    Analyst: Henry Lancaster

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