Morocco - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Synopsis

Morocco has developed one of the most advanced telecommunications markets in Africa, supported by government programs aimed at extending the availability of internet services nationally and in developing a digital economy. The part-privatised incumbent telco Maroc Telecom remains the dominant player in the fixed-line sector though has effective competition in the mobile sector. A key regional player, Orange Group, entered the market through the acquisition of a major stake in the telco Médi Telecom (Méditel), which has since been rebranded as Orange Morocco.

The country also has one of the highest mobile penetration rates in the region as well as some of the lowest prices for broadband internet access, despite there being relatively little competition in the fixed-line broadband sector. Competition in the provision of DSL services intensified during 2016 following the launch of services by Inwi and Orange Morocco, though the number of fixed-line broadband subscribers remains far lower than that for mobile broadband accesses. To accommodate the increasing voice and internet traffic, operators have upgraded their fibre optic national backbone networks and international connectivity. In combination with upgraded fibre backhaul, LTE services launched in mid-2015 have facilitated the take-up of mobile broadband in regional areas, and so contributed to the governments aims as drawn up in its National Broadband Plan to 2022.

Key developments:

  • Government progresses with several key telecom projects, rekindles interest in selling an 8% stake in Maroc Telecom;
  • Maroc Digital 2020 strategy takes shape;
  • Maroc Telecom designated as having SMP in several market areas;
  • New cable connecting Mali and Morocco comes online;
  • Amendment to Telecommunications Act aimed at giving greater powers to the regulator;
  • National Broadband Plan to 2022 extending reach of services;
  • Report updates include the regulator's market data to March 2019, telcos' operating data to Q2 2019, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Maroc Telecom, Orange Morocco (Médi Telecom, Méditel), Inwi (Wana), Vivendi, Zain

Table of Contents

  • Key statistics

  • Telecommunications market

    • Market analysis
    • Government support
  • Regional Africa Market Comparison

    • TMI vs GDP
    • Mobile and mobile broadband
    • Fixed and mobile broadband
  • Regulatory environment

    • Telecommunications Law 1997
      • Telecom law amendments 2002
      • Telecom law amendments 2014
      • Telecom law amendments 2019
    • Law 55-01 of 2004
    • Regulatory authority
    • Universal service
      • Universal Service Fund (USF)
    • Telecom sector liberalisation
    • Privatisation
    • Interconnection
    • Number Portability (NP)
    • Unbundled Local Loop (ULL)
  • Fixed network operators

    • Maroc Telecom
    • Orange Morocco (Médi Telecom, Méditel)
    • Inwi (formerly Wana, Maroc Connect)
  • Telecommunications infrastructure

    • Overview of the national telecoms network
    • The MARWAN network
    • VoIP
    • Internet Exchange Points (IXPs)
    • Public call offices (teleboutiques)
  • International infrastructure

    • Submarine fibre
    • Terrestrial fibre and microwave
    • Satellite
  • Data centres

  • Appendix – Historic data

  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities - Morocco – 2019 (e)
  • Table 2 – Growth in the number of fixed number portings – 2011 – 2019
  • Table 3 – Change in fixed-line market share by provider – 2013 – 2019
  • Table 4 – Growth in the number of Maroc Telecom’s domestic subscribers by type – 2011 – 2019
  • Table 5 – Change in Maroc Telecom’s revenue – 2008 – 2019
  • Table 6 – Change in Maroc Telecom’s EBITDA – 2008 – 2019
  • Table 7 – Growth in Orange Morocco’s revenue (€) – 2015 – 2019
  • Table 8 – Change in the number of fixed and fixed-wireless lines in service – 2005 – 2019
  • Table 9 – Change in the number of fixed lines in service and teledensity – 2009 – 2024
  • Table 10 – Decline in fixed-line voice traffic – 2013 – 2019
  • Table 11 – Decline in average fixed-line voice traffic – 2012 – 2019
  • Table 12 – Average revenue per fixed voice subscriber – 2012 – 2017
  • Table 13 – Decline in the number of payphones in service – 2005 – 2019
  • Table 14 – Increase in international internet bandwidth – 2009 – 2018
  • Table 15 – Historic - International internet bandwidth – 1999 – 2009
  • Table 16 – Historic - Fixed lines in service and teledensity – 2005 – 2009
  • Table 17 – Historic - ICT use of services – 2010 – 2016

List of Charts

  • Chart 1 – Overall Africa view - Telecoms Maturity Index vs GDP per Capita – 2018
  • Chart 2 – North Africa - Telecoms Maturity Index vs GDP per Capita – 2018
  • Chart 3 – Africa – Top-tier Telecoms Maturity Index (Market Leaders) – 2018
  • Chart 4 – North Africa –Telecoms Maturity Index by country – 2018
  • Chart 5 – North Africa mobile subscriber penetration versus mobile broadband penetration – 2018
  • Chart 6 – North Africa fixed and mobile penetration rates – 2018
  • Chart 7 – Growth in the number of fixed number portings – 2011 – 2019
  • Chart 8 – Change in fixed-line market share by provider – 2013 – 2019
  • Chart 9 – Growth in the number of Maroc Telecom’s domestic subscribers by type – 2011 – 2019
  • Chart 10 – Change in Maroc Telecom’s revenue – 2008 – 2019
  • Chart 11 – Change in Maroc Telecom’s EBITDA – 2008 – 2019
  • Chart 12 – Growth in Orange Morocco’s revenue (€) – 2015 – 2019
  • Chart 13 – Change in the number of fixed and fixed-wireless lines in service – 2005 – 2019
  • Chart 14 – Change in the number of fixed lines in service and teledensity – 2009 – 2024
  • Chart 15 – Decline in fixed-line voice traffic – 2013 – 2019
  • Chart 16 – Decline in average fixed-line voice traffic – 2012 – 2019
  • Chart 17 – Decline in the number of payphones in service – 2005 – 2019
  • Chart 18 – Increase in international internet bandwidth – 2009 – 2018

List of Exhibits

  • Exhibit 1 – Generalised Market Characteristics by Market Segment
  • Exhibit 2 – North Africa - Key Characteristics of Telecoms Markets by Country

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