Morocco - Mobile Infrastructure, Operators and Broadband - Statistics and Analyses

Synopsis

Morocco’s mobile market is one of the more mature in the region, with a penetration rate of about 125%. All three mobile network operators offer fixed-line or fixed-wireless services and have developed mobile data services based on the extensive reach of LTE infrastructure. Growth in mobile data traffic is supported by the popular use of smartphones, which account for about 80% of all mobile phones in use.

The mobile operators are the main providers of internet services, accounting for the great majority of all internet connections. The issuing of LTE licences in 2015 included conditions to ensure that services covered at least 65% of the population by 2020, while the promotion of broadband accessibility nationally is also supported by the National Broadband Plan through to 2022 and by the Maroc Digital 2020 strategy. The extensive deployment of mobile broadband infrastructure will further consolidate the dominance of mobile players in the broadband sector in coming years.

The incumbent telco Maroc Telecom has undergone a strategic review following its acquisition of Etisalat’s mobile businesses in several markets in the region. These additional international markets, including Chad in mid-2019, are providing a welcome boost to the company’s overall revenue.

This report analyses Morocco’s mobile telephony sector, including statistics, assessments of recent regulatory measures, details on licensing regimes and spectrum auctions, and profiles of the major players.

Key developments:

  • MNP process amended to make number portings automated;
  • Inwi launches Morocco’s first m-payment service;
  • Orange Maroc launches Orange Money;
  • Inwi and Maroc Telecom trial 5G technologies;
  • Report updates include the regulator's market data to December 2019, telcos' financial and operating data to Q4 2019, recent market developments.

Companies mentioned in this report:

Maroc Telecom, Orange Morocco (Médi Telecom), Inwi (Wana)

Table of Contents

  • Market analysis

  • Mobile statistics

    • General statistics
    • Mobile voice
    • Mobile data
      • SMS
      • MMS
    • Mobile broadband
  • Regulatory issues

    • SIM card registration
    • Licensing
      • GSM
      • 3G
      • 4G (LTE)
    • Mobile Number Portability (MNP)
    • Mobile Termination Rates (MTRs)
  • Mobile infrastructure

    • Analogue networks
    • Digital networks
      • 5G
      • 4G (LTE)
      • 3G
      • 2G
  • Major mobile operators

    • Itissalatt Al-Maghrib (IAM, Maroc Telecom)
    • Orange Morocco (Méditel)
    • Inwi (Wana)
  • Mobile content and applications

    • Mobile payments, m-banking
    • Satellite mobile
  • Appendix – Historic data

  • Related reports


List of Tables

  • Table 1 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
  • Table 2 – Change in the number of prepaid and contract subscribers – 2012 – 2019
  • Table 3 – Change in the proportion of prepaid and contract subscribers – 2012 – 2019
  • Table 4 – Mobile market share of subscribers by operator – 2011 – 2019
  • Table 5 – Fall in the average price per minute for mobile services – 2012 – 2019
  • Table 6 – Average mobile traffic per subscriber – 2012 – 2019
  • Table 7 – Change in mobile network voice traffic – 2005 – 2019
  • Table 8 – Fall in the number of SMS sent – 2005 – 2019
  • Table 9 – Growth in the number of mobile internet connections, by type – 2011 – 2019
  • Table 10 – Change in market share of mobile internet subscribers by provider – 2015 – 2019
  • Table 11 – Growth in the number of active mobile internet connections, and penetration – 2008 – 2019
  • Table 12 – Growth in the number of mobile number portings – 2011 – 2019
  • Table 13 – MTRs by operator – 2011 – 2019
  • Table 14 – Maroc Telecom’s mobile subscriber base and market share – 2011 – 2019
  • Table 15 – Change in the number of Maroc Telecom’s mobile subscribers by platform – 2012 - 2019
  • Table 16 – Decline in Maroc Telecom’s ARPU – 2009 – 2019
  • Table 17 – Change in Maroc Telecom’s domestic mobile revenue – 2005 – 2019
  • Table 18 – Change in Orange Morocco’s mobile subscriber base and market share – 2009 – 2019
  • Table 19 – Orange Morocco revenue – 2015 – 2019
  • Table 20 – Change in Inwi’s mobile subscriber base and market share – 2011 – 2019
  • Table 21 – Historic - Mobile subscribers and penetration rate – 2000 – 2009
  • Table 22 – Historic - Average SMS cost – 2010 – 2015
  • Table 23 – Historic - Multiple SIM card use among mobile subscribers – 2012 – 2016
  • Table 24 – Historic - Smartphone penetration – 2012 – 2016

List of Charts

  • Chart 1 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
  • Chart 2 – Change in the number of prepaid and contract subscribers – 2012 – 2019
  • Chart 3 – Change in the proportion of prepaid and contract subscribers – 2012 – 2019
  • Chart 4 – Mobile market share of subscribers by operator – 2011 – 2019
  • Chart 5 – Fall in the average price per minute for mobile services – 2012 – 2019
  • Chart 6 – Average mobile traffic per subscriber – 2012 – 2019
  • Chart 7 – Change in mobile network voice traffic – 2005 – 2019
  • Chart 8 – Fall in the number of SMS sent – 2005 – 2019
  • Chart 9 – Growth in the number of mobile internet connections, by type – 2011 – 2019
  • Chart 10 – Change in market share of mobile internet subscribers by provider – 2015 – 2019
  • Chart 11 – Growth in the number of active mobile internet connections, and penetration – 2008 – 2019
  • Chart 12 – Growth in the number of mobile number portings – 2011 – 2019
  • Chart 13 – Maroc Telecom’s mobile subscriber base and market share – 2011 – 2019
  • Chart 14 – Change in the number of Maroc Telecom’s mobile subscribers by platform – 2012 – 2019
  • Chart 15 – Decline in Maroc Telecom’s ARPU – 2009 – 2019
  • Chart 16 – Change in Maroc Telecom’s domestic mobile revenue – 2005 – 2019
  • Chart 17 – Change in Orange Morocco’s mobile subscriber base and market share – 2009 – 2019
  • Chart 18 – Orange Morocco revenue – 2015 – 2019
  • Chart 19 – Change in Inwi’s mobile subscriber base and market share – 2011 – 2019

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