Croatia - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Synopsis

The telecoms market in Croatia has been shaped by the country having joined the European Union in 2013, a process which resulted in market liberalisation and the creation of a regulatory environment conducive to competition. Alternative operators have entered the market and there is effective competition in the in the fixed-line, broadband and mobile markets.

Alternative operators as well as the incumbent telco Hrvatski Telekom are investing in network infrastructure to support bandwidth-intensive services. In common with developments elsewhere in Europe, investment is being earmarked for fibre and mobile infrastructure while the fixed-voice market continues to dwindle.

The market has attracted international players including Telekom Austria and Tele2 Group. The Group in mid-2019 sold its local unit Tele2 Croatia to United group, a company with existing telecom and pay TV interests in the region, and as a result further investment and an expansion of Tele2 Croatia’s offerings are expected into 2020.

This report provides a concise overview of Croatia’s fixed-line market, covering regulatory developments, fixed-line infrastructure and the financial and operating performance of the main operators.

Key developments:

  • H1 begins process to sell its 17.4% stake in Optima Telekom;
  • Regulator sets out amended wholesale access tariffs;
  • HT extends management of Optima Telekom to mid-2021, invests HRK210 million in major IT projects;
  • Report update includes the regulator's market data to June 2019, telcos' operating and financial data to Q2 2019, Telecom maturity Index charts and analyses; recent market developments.

Companies mentioned in this report:

Hrvatski Telekom (HT), Optima Telekom, Metronet, A1 Croatia (VIPnet).

Table of Contents

  • Key statistics

  • Regional European Market Comparison

    • Europe Telecom Maturity Index by tier
      • Market Leaders
      • Market Challengers
      • Market Emergents
    • TMI versus GDP
    • Mobile and mobile broadband penetration
    • Fixed versus mobile broadband penetration
  • Country overview

  • Telecommunications market

    • Historical overview
    • Market analysis
  • Regulatory environment

    • Historical overview
    • Regulatory authority
    • Telecom sector liberalisation
    • Privatisation
    • Interconnect
    • Universal Service
    • Access
    • Number Portability (NP)
    • Carrier PreSelection (CPS)
  • Fixed network operators

    • Hrvatski Telekom (HT)
    • A1 Croatia
    • Optima Telekom
    • Metronet
  • Telecommunications infrastructure

    • Overview of the national telecom network
    • International infrastructure
    • Cloud computing
    • Wholesale
    • Smart Infrastructure
  • Appendix – Historic data

  • Related reports


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities - Croatia – 2019 (e)
  • Table 2 – Development of telecom services revenue by sector – 2012 – 2019
  • Table 3 – Change in telecom services revenue by sector – 2013 – 2019
  • Table 4 – Change in mobile and fixed-line network voice traffic – 2010 – 2019
  • Table 5 – Accumulated fixed number portings – 2005 – 2019
  • Table 6 – Drop in the number of CPS access lines – 2008 – 2019
  • Table 7 – Fixed-line market share by operator – 2008 – 2019
  • Table 8 – Hrvatski Telekom financial data – 2008 – 2019
  • Table 9 – Change in Hrvatski Telekom’s fixed voice and mobile revenue – 2010 – 2019
  • Table 10 – Decline in the number of Hrvatski Telekom retail fixed lines – 2005 – 2019
  • Table 11 – Decline in Hrvatski Telekom’s voice ARPU – 2009 – 2019
  • Table 12 – Development of A1 Croatia’s financial results – 2009 – 2019
  • Table 13 – Growth in A1 Croatia’s revenue – 2009 – 2019
  • Table 14 – Change in the number of A1 Croatia’s access lines in service – 2012 – 2019
  • Table 15 – Optima Telekom financial data – 2010 – 2019
  • Table 16 – Development of Optima Telekom operational data – 2010 – 2019
  • Table 17 – Change in the number of fixed lines in service and teledensity – 2009 – 2024
  • Table 18 – Increase in international internet bandwidth – 2009 – 2018
  • Table 19 – Historic - Fixed lines in service and teledensity – 2000 – 2009
  • Table 20 – Historic - International internet bandwidth – 2001 – 2009

List of Charts

  • Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
  • Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
  • Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
  • Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
  • Chart 6 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
  • Chart 7 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
  • Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
  • Chart 11 – Northern Europe fixed and mobile broadband penetration
  • Chart 12 – Southern Europe fixed and mobile broadband penetration
  • Chart 13 – Eastern Europe fixed and mobile broadband penetration
  • Chart 14 – Development of telecom services revenue by sector – 2012 – 2019
  • Chart 15 – Change in telecom services revenue by sector – 2013 – 2019
  • Chart 16 – Change in mobile and fixed-line network voice traffic – 2010 – 2019
  • Chart 17 – Drop in the number of CPS access lines – 2008 – 2019
  • Chart 18 – Fixed-line market share by operator – 2008 – 2019
  • Chart 19 – Hrvatski Telekom financial data – 2008 – 2019
  • Chart 20 – Change in Hrvatski Telekom’s fixed voice and mobile revenue – 2010 – 2019
  • Chart 21 – Decline in the number of Hrvatski Telekom retail fixed lines – 2005 – 2019
  • Chart 22 – Decline in Hrvatski Telekom’s voice ARPU – 2009 – 2019
  • Chart 23 – Development of A1 Croatia’s financial results – 2009 – 2019
  • Chart 24 – Growth in A1 Croatia’s revenue – 2009 – 2019
  • Chart 25 – Change in the number of A1 Croatia’s access lines in service – 2012 – 2019
  • Chart 26 – Optima Telekom financial data – 2010 – 2019
  • Chart 27 – Development of Optima Telekom operational data – 2010 – 2019
  • Chart 28 – Change in the number of fixed lines in service and teledensity – 2009 – 2024
  • Chart 29 – Increase in international internet bandwidth – 2009 – 2018

List of Exhibits

  • Exhibit 1 – Generalised Market Characteristics by Market Segment
  • Exhibit 2 – Access and the local loop

Related Reports

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Focus Report Profile

Technologies

Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 77

Status Current

Last updated 16 Oct 2019
Update History

Analyst: Henry Lancaster

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