• Key statistics

• Regional European Market Comparison

• Europe Telecom Maturity Index by tier
• Market Leaders
• Market Challengers
• Market Emergents
• TMI versus GDP
• Mobile and mobile broadband penetration
• Fixed versus mobile broadband penetration

• Country overview

• Telecommunications market

• Historical overview
• Market analysis

• Regulatory environment

• Historical overview
• Regulatory authority
• Telecom sector liberalisation
• Privatisation
• Interconnect
• Universal Service
• Access
• Number Portability (NP)
• Carrier PreSelection (CPS)

• Fixed network operators

• Hrvatski Telekom (HT)
• A1 Croatia
• Optima Telekom
• Metronet

• Telecommunications infrastructure

• Overview of the national telecom network
• International infrastructure
• Cloud computing
• Wholesale
• Smart Infrastructure

• Appendix – Historic data

• Related reports

List of Tables

• Table 1 – Top Level Country Statistics and Telco Authorities - Croatia – 2019 (e)
• Table 2 – Development of telecom services revenue by sector – 2012 – 2019
• Table 3 – Change in telecom services revenue by sector – 2013 – 2019
• Table 4 – Change in mobile and fixed-line network voice traffic – 2010 – 2019
• Table 5 – Accumulated fixed number portings – 2005 – 2019
• Table 6 – Drop in the number of CPS access lines – 2008 – 2019
• Table 7 – Fixed-line market share by operator – 2008 – 2019
• Table 8 – Hrvatski Telekom financial data – 2008 – 2019
• Table 9 – Change in Hrvatski Telekom’s fixed voice and mobile revenue – 2010 – 2019
• Table 10 – Decline in the number of Hrvatski Telekom retail fixed lines – 2005 – 2019
• Table 11 – Decline in Hrvatski Telekom’s voice ARPU – 2009 – 2019
• Table 12 – Development of A1 Croatia’s financial results – 2009 – 2019
• Table 13 – Growth in A1 Croatia’s revenue – 2009 – 2019
• Table 14 – Change in the number of A1 Croatia’s access lines in service – 2012 – 2019
• Table 15 – Optima Telekom financial data – 2010 – 2019
• Table 16 – Development of Optima Telekom operational data – 2010 – 2019
• Table 17 – Change in the number of fixed lines in service and teledensity – 2009 – 2024
• Table 18 – Increase in international internet bandwidth – 2009 – 2018
• Table 19 – Historic - Fixed lines in service and teledensity – 2000 – 2009
• Table 20 – Historic - International internet bandwidth – 2001 – 2009

List of Charts

• Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
• Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
• Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
• Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
• Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
• Chart 6 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
• Chart 7 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
• Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
• Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
• Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
• Chart 11 – Northern Europe fixed and mobile broadband penetration
• Chart 12 – Southern Europe fixed and mobile broadband penetration
• Chart 13 – Eastern Europe fixed and mobile broadband penetration
• Chart 14 – Development of telecom services revenue by sector – 2012 – 2019
• Chart 15 – Change in telecom services revenue by sector – 2013 – 2019
• Chart 16 – Change in mobile and fixed-line network voice traffic – 2010 – 2019
• Chart 17 – Drop in the number of CPS access lines – 2008 – 2019
• Chart 18 – Fixed-line market share by operator – 2008 – 2019
• Chart 19 – Hrvatski Telekom financial data – 2008 – 2019
• Chart 20 – Change in Hrvatski Telekom’s fixed voice and mobile revenue – 2010 – 2019
• Chart 21 – Decline in the number of Hrvatski Telekom retail fixed lines – 2005 – 2019
• Chart 22 – Decline in Hrvatski Telekom’s voice ARPU – 2009 – 2019
• Chart 23 – Development of A1 Croatia’s financial results – 2009 – 2019
• Chart 24 – Growth in A1 Croatia’s revenue – 2009 – 2019
• Chart 25 – Change in the number of A1 Croatia’s access lines in service – 2012 – 2019
• Chart 26 – Optima Telekom financial data – 2010 – 2019
• Chart 27 – Development of Optima Telekom operational data – 2010 – 2019
• Chart 28 – Change in the number of fixed lines in service and teledensity – 2009 – 2024
• Chart 29 – Increase in international internet bandwidth – 2009 – 2018

List of Exhibits

• Exhibit 1 – Generalised Market Characteristics by Market Segment
• Exhibit 2 – Access and the local loop