Croatia - Mobile Infrastructure, Broadband, Operators - Statistics and Analyses
Croatia’s mobile market is served by three network operators, while there is also room for a small number of MVNOs. The network operators have focused on improving ARPU by encouraging prepaid subscribers to migrate to postpaid plans, and on developing revenue from customer use of mobile data services. To this end considerable investment is ongoing to upgrade network infrastructure, with the incumbent telco Hrvatski Telekom spearheading trials of 5G technologies and services.
Nevertheless, the market during the last few years has been hampered by a poor economic climate which has held back customer spend. In a bid to reduce State debt, the government tripled the annual fee paid by licensees for spectrum, which has led to increased pricing.
This report offers a review of Croatia’s mobile market, including a variety of financial and performance statistics on service providers. It assesses network developments and deployed technologies and examines a range of mobile services including m-commerce.
Tele2 Croatia sold to United Group;
A1 Croatia and Hrvatski Telekom deploy NB-IoT network;
Hrvatski Telekom trials 5G in preparation for 2020 spectrum auctions;
Regulator sets new fixed and mobile termination rates;
Report update includes the regulator’s market data to June 2019, telcos’ operating and financial data to Q2 2019, recent market developments.
Companies mentioned in this report:
Hrvatski Telekom (HT), A1 Croatia (VIPnet), Tele2 Croatia
Table of Contents
IoT and M2M networks
Third GSM licence and 3G licences
Fourth GSM licence
Mobile Number Portability (MNP)
Network Termination Rates (MTRs)
Major mobile operators
Hrvatski Telekom (HT)
Mobile Virtual Network Operators (MVNOs)
Mobile content and applications
Appendix – Historic data
List of Tables
Table 1 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
Table 2 – Change in the mobile market share of subscribers by operator – 2008 – 2019
Table 3 – Increase in mobile network voice traffic – 2010 – 2019
Table 4 – Development of mobile market revenue – 2012 – 2019
Table 5 – Change in the number of prepaid users and proportion to total – 2009 – 2018
Table 6 – Decline in HT Group’s mobile prepaid subscribers – 2009 – 2019
Table 7 – Decline in A1 Croatia’s prepaid subscribers and proportion to total – 2009 – 2019
Table 8 – Growth in the number of M2M connections – 2017 – 2019
In 2009 Paul contacted me and we engaged in the brainstorming sessions that led to the development of the UN Broadband Commission for Digital Development.
Paul is a visionary with a keen strategic approach. He is a powerful communicator, provides succinct analyses and has a complete knowledge of all the key information and communications technologies relating to broadband.
Dr Hamadoun Touré, Secretary General International Telecommunications Union (ITU) 2006-2014