Croatia - Mobile Infrastructure, Broadband, Operators - Statistics and Analyses

Synopsis

Croatia’s mobile market is served by three network operators, while there is also room for a small number of MVNOs. The network operators have focused on improving ARPU by encouraging prepaid subscribers to migrate to postpaid plans, and on developing revenue from customer use of mobile data services. To this end considerable investment is ongoing to upgrade network infrastructure, with the incumbent telco Hrvatski Telekom spearheading trials of 5G technologies and services.

Nevertheless, the market during the last few years has been hampered by a poor economic climate which has held back customer spend. In a bid to reduce State debt, the government tripled the annual fee paid by licensees for spectrum, which has led to increased pricing.

This report offers a review of Croatia’s mobile market, including a variety of financial and performance statistics on service providers. It assesses network developments and deployed technologies and examines a range of mobile services including m-commerce.

Key developments:

  • Tele2 Croatia sold to United Group;
  • A1 Croatia and Hrvatski Telekom deploy NB-IoT network;
  • Hrvatski Telekom trials 5G in preparation for 2020 spectrum auctions;
  • Regulator sets new fixed and mobile termination rates;
  • Report update includes the regulator’s market data to June 2019, telcos’ operating and financial data to Q2 2019, recent market developments.

Companies mentioned in this report:

Hrvatski Telekom (HT), A1 Croatia (VIPnet), Tele2 Croatia

Table of Contents

  • Market analysis

  • Mobile statistics

    • General statistics
  • Mobile infrastructure

    • 5G
    • 4G (LTE)
    • 3G
    • IoT and M2M networks
  • Mobile data

    • SMS/ MMS
  • Mobile broadband

    • Regulatory issues
      • Third GSM licence and 3G licences
      • Fourth GSM licence
      • Spectrum auctions
      • Spectrum fees
      • Mobile Number Portability (MNP)
      • Roaming
      • Network Termination Rates (MTRs)
  • Major mobile operators

    • Hrvatski Telekom (HT)
    • A1 Croatia
    • Tele2 Croatia
    • Mobile Virtual Network Operators (MVNOs)
  • Mobile content and applications

    • M-commerce
  • Appendix – Historic data

  • Related reports


List of Tables

  • Table 1 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
  • Table 2 – Change in the mobile market share of subscribers by operator – 2008 – 2019
  • Table 3 – Increase in mobile network voice traffic – 2010 – 2019
  • Table 4 – Development of mobile market revenue – 2012 – 2019
  • Table 5 – Change in the number of prepaid users and proportion to total – 2009 – 2018
  • Table 6 – Decline in HT Group’s mobile prepaid subscribers – 2009 – 2019
  • Table 7 – Decline in A1 Croatia’s prepaid subscribers and proportion to total – 2009 – 2019
  • Table 8 – Growth in the number of M2M connections – 2017 – 2019
  • Table 9 – A1 Croatia M2M connections – 2016 – 2019
  • Table 10 – Change in SMS and MMS messages sent – 2009 – 2019
  • Table 11 – Growth in the number of mobile broadband subscribers and penetration – 2009 – 2024
  • Table 12 – Decline in the number of dedicated mobile broadband subscribers – 2007 – 2019
  • Table 13 – Increase in mobile broadband revenue and traffic – 2017 – 2019
  • Table 14 – Growth in the number of A1 Croatia’s mobile broadband subscribers – 2008 – 2019
  • Table 15 – Accumulated and annual mobile ported numbers – 2006 – 2019
  • Table 16 – Growth in mobile roaming traffic – 2016 – 2019
  • Table 17 – Increase in HT Group’s mobile revenue (HRK) – 2012 – 2019
  • Table 18 – Decline in HT’s mobile annualised ARPU – 2015 – 2019
  • Table 19 – Change in HT’s mobile prepaid and contract customer base – 2009 – 2019
  • Table 20 – A1 Croatia prepaid, postpaid and blended monthly ARPU – 2004 – 2019
  • Table 21 – Change in A1 Croatia’s Minutes of Use (MOU) – 2007 – 2019
  • Table 22 – Development of A1 Croatia’s subscriber base – 2007 – 2019
  • Table 23 – Development of Tele2 Croatia’s financial data – 2007 – 2019
  • Table 24 – Change in Tele2 Croatia’s mobile revenue by segment – 2015 - 2019
  • Table 25 – Growth in Tele2 Croatia’s mobile subscriber base – 2007 – 2019
  • Table 26 – Historic – Mobile subscribers and penetration rate – 1997 – 2009
  • Table 27 – Historic - Prepaid users and proportion of total – 2002 – 2009
  • Table 28 – Historic - SMS and MMS messages sent – 2003 – 2009

List of Charts

  • Chart 1 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
  • Chart 2 – Change in the mobile market share of subscribers by operator – 2008 – 2019
  • Chart 3 – Increase in mobile network voice traffic – 2010 – 2019
  • Chart 4 – Development of mobile market revenue – 2012 – 2019
  • Chart 5 – Change in the number of prepaid users and proportion to total – 2009 – 2018
  • Chart 6 – Decline in HT Group’s mobile prepaid subscribers – 2009 – 2019
  • Chart 7 – Decline in A1 Croatia’s prepaid subscribers and proportion to total – 2009 – 2019
  • Chart 8 – Growth in the number of M2M connections – 2017 – 2019
  • Chart 9 – Change in SMS and MMS messages sent – 2009 – 2019
  • Chart 10 – Growth in the number of mobile broadband subscribers and penetration – 2009 – 2024
  • Chart 11 – Decline in the number of dedicated mobile broadband subscribers – 2007 – 2019
  • Chart 12 – Growth in the number of A1 Croatia’s mobile broadband subscribers – 2008 – 2019
  • Chart 13 – Increase in HT Group’s mobile revenue (HRK) – 2012 – 2019
  • Chart 14 – Decline in HT’s mobile annualised ARPU – 2015 – 2019
  • Chart 15 – Change in HT’s mobile prepaid and contract customer baes – 2009 – 2019
  • Chart 16 – A1 Croatia prepaid, postpaid and blended monthly ARPU – 2004 - 2019
  • Chart 17 – Change in A1 Croatia’s Minutes of Use (MOU) – 2007 – 2019
  • Chart 18 – Development of A1 Croatia’s subscriber base – 2007 – 2019
  • Chart 19 – Development of Tele2 Croatia’s financial data – 2007 – 2019
  • Chart 20 – Change in Tele2 Croatia’s mobile revenue by segment – 2015 - 2019
  • Chart 21 – Growth in Tele2 Croatia’s mobile subscriber base – 2007 – 2019

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