Supported by the funds provided by the European Union (EU), Bosnia-Herzegovina enjoyed strong economic growth following the three-year war which ended in 1995. A further period of growth followed between 2006 and 2008, though this subsequently slowed in the wake of the financial crisis, with GDP falling 2.9% in 2009 before recovering in 2010. GDP growth increased to 2.8% in 2015 and was expected to have grown to 3% for 2016.
Future economic prosperity largely rests on the country’s integration with the EU. In preparation for eventual membership, the country has sought closer integration with the EU and adopted a range of commitments to political, economic, trade, and human rights reform. It has also aligned its telecom policies and regulatory measures to prepare it to compete effectively within the EU.
The market has been liberalised and a regulatory framework created based on the EU’s regulatory framework for communications, promoting competition as the most efficient way to offer communications products and services. Ongoing introduction of secondary legislation by the regulator is slowly improving the regulatory environment. To this end, the regulator has promoted fixed-line and mobile number portability, reduced interconnection tariffs and allowed the three incumbent operators to provide services outside their original concession areas.
Although a number of fixed-line operators offer services the market is dominated by the three incumbent operators, which hold a combined market share of 99%. All three incumbents are subject to specific obligations designed to improve competition.
Internet services are available through the incumbents and alternative operators. Internet usage in Bosnia-Herzegovina is showing signs of significant growth on the back of competition and the improved availability of services.
The three mobile network operators (MNOs), each affiliated with one of the incumbent fixed-line operators, provide near-national coverage. Their upgraded networks are helping to support broadband in rural areas where fixed-line infrastructure is insufficient. In addition, mobile data and mobile broadband offers will provide future revenue growth given the limited potential of mobile voice services.
|Penetration of telecoms services:||Penetration|
|Mobile SIM (population)||90.5%|
BH Telecom, HT Mostar, Telekom Sprske
Companies (Major Players)
Mobile & Wireless Broadband and Media
Mobile Communications (voice and infrastructure)
Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Number of pages 38
Last updated 16 Nov 2016
Analyst: Henry Lancaster
Paul owns and manages the world's largest online Telecommunications Consultancy and is very active on the international telecommunication scene. A very hard worker who is extremely well informed and well connected with all tiers of the ICT industry. He is the force behind the NBN project implementation and a catalyst for the progress of the Digital Economy between the Industry and the powers that be, in the government
Sharif Ahmed, Senior Consultant, Digisoft Microsystems
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