Switzerland - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in the Switzerland’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- December 2018 (16th Edition)

Executive Summary

Switzerland’s MNOs prepare for early 2019 spectrum auction

Switzerland has a sophisticated telecom sector and enjoys one of the highest broadband penetration rates within the European Union and among the OECD nations. Its competitive mobile market is served by three network operators and a small number of MVNOs while the broadband market is dominated by Swisscom and UPC Switzerland, though there are a large number of smaller players in the market, many providing services to local communities. UPC has gained scale in recent years by acquiring a number of its partner networks, while Sunrise in mid-2018 became a full service provider adding fibre-based broadband and pay-TV services to its exiting mobile voice and data offers.

Although not a member of the EU, the country’s economic integration has meant that its telecom market deregulation has followed the EU’s liberalisation framework, including the recent regulations on international voice roaming.

The country benefits from universal DSL infrastructure and an expansive cable broadband network, with effective cross-platform competition. The DSL sector commands about two-thirds of the market by subscribers. UPC Switzerland offers broadband in most cities and towns, and its extension of 500Mb/s services has helped spur Swisscom to intensify its VDSL, G.fast and FttP network rollouts in a bid to remain competitive. Swisscom’s planned infrastructure investment over the coming years has been facilitated by cooperative deals struck with regional utility companies.

There has been a focus on ‘ultra-fast’ broadband, defined as a service of at least 100Mb/s. To this end the government is promoting technologies based on fibre, LTE, DOCSIS3.1 and 5G. By 2020 fixed-line networks are expected to deliver at least 100Mb/s to 85% of the population, while services based on 5G should be available from the MNOs. The extension of mobile broadband services from Swisscom and Sunrise is being supported by the operators closing down 2G infrastructure and repurposing spectrum and physical assets for LTE and, in future, 5G use. The mobile market has also benefited from the entry of the main cableco UPC Switzerland as an MVNO. As a full-service provider UPC Switzerland can compete effectively with the other key operators.

This report presents an analysis of Switzerland’s fixed-line telecom market, including an assessment of network infrastructure. It examines the regulatory environment, noting the status of local loop unbundling as well as the provision of broadband as a universal service. In addition the report evaluates the strategies and performance of major service providers including Swisscom, UPC Switzerland and Sunrise. The report also assesses the mobile market, analysing the regulatory environment, service offerings and emerging new technologies, and providing profiles of the main operators. In addition the report reviews the fixed and fixed-wireless broadband segments, including subscriber forecasts, technological developments and the migration to a fibre-abased infrastructure.

Key developments:

  • Salt enters the fixed-line market;
  • OFCOM consults on the use of a range of spectrum to be released from 2019;
  • Swiss MNOs using Mobile ID;
  • Sunrise and Swisscom to switch off 2G infrastructure;
  • Swisscom and Ericsson trial 10Gb/s 5G;
  • Swisscom reaches half-way point in CHF1.6 billion national ‘superfast’ broadband program;
  • Regulator measures eliminate FttP network duplication, increases minimum internet speed on Swisscom’s USO;
  • Swisscom contracts Huawei for FttS network upgrade
  • UPC Switzerland providing backhaul services for Salt’s LTE network;
  • Report update includes the regulator’s market data for 2017, telcos’ operating and financial data to Q3 2018, recent market developments.

Companies mentioned in this report:

Swisscom, Salt (Orange Switzerland), Sunrise, UPC Switzerland, Swiss Digital

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Market analysis
    • 2.2 Government ICT strategy
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authorities
    • 3.3 Telecom sector liberalisation
    • 3.4 Privatisation
    • 3.5 Interconnect
    • 3.6 Leased lines
    • 3.7 Access
      • 3.7.1 Bitstream access
    • 3.8 Number Portability (NP)
    • 3.9 Carrier PreSelection (CPS)
    • 3.10 Universal Service Obligation (USO)
  • 4. Fixed network operators
    • 4.1 Overview of the national telecom network
    • 4.2 Swisscom
    • 4.3 Sunrise
    • 4.4 UPC Switzerland
    • 4.5 Swiss Digital
  • 5. Telecommunications infrastructure
    • 5.1 National telecom network
    • 5.2 LoRa network
    • 5.3 VoIP
    • 5.4 Smart infrastructure
      • 5.4.1 Smart cities
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Network Neutrality
      • 6.1.3 Broadband statistics
      • 6.1.4 Forecasts – broadband subscribers – 2019; 2021; 2023
    • 6.2 Hybrid Fibre Coax (HFC) networks
      • 6.2.1 UPC Switzerland
    • 6.3 Digital Subscriber Line (DSL) networks
      • 6.3.1 Swisscom
      • 6.3.2 Sunrise
      • 6.3.3 Cybernet
      • 6.3.4 Salt
      • 6.3.5 VDSL
      • 6.3.6 Naked DSL
      • 6.3.7 G.fast
    • 6.4 Fibre-to-the-Premises (FttP) networks
      • 6.4.1 Regulatory measures
      • 6.4.2 Network sharing
    • 6.5 Other fixed broadband services
      • 6.5.1 Broadband Powerline (BPL)
      • 6.5.2 Fixed wireless
      • 6.5.3 Satellite
  • 7. Digital economy
    • 7.1 e-government
    • 7.2 e-economy
    • 7.3 e-health
  • 8. Mobile communications
    • 8.1 Mobile statistics
      • 8.1.1 General statistics
    • 8.2 Mobile infrastructure
      • 8.2.1 5G
      • 8.2.2 4G (LTE)
      • 8.2.3 3G
      • 8.2.4 2G
      • 8.2.5 Other infrastructure developments
    • 8.3 Mobile voice
    • 8.4 Mobile data
      • 8.4.1 SMS and MMS
    • 8.5 Mobile broadband
    • 8.6 Regulatory issues
      • 8.6.1 Spectrum regulations and spectrum auctions
      • 8.6.2 Mobile Number Portability (MNP)
      • 8.6.3 Mobile termination Rates (MTRs)
      • 8.6.4 Roaming
    • 8.7 Major mobile operators
      • 8.7.1 Swisscom Mobile
      • 8.7.2 Sunrise
      • 8.7.3 Salt Mobile
      • 8.7.4 Mobile Virtual Network Operators (MVNOs)
      • 8.7.5 Mobile Virtual Network Enablers (MVNEs)
    • 8.8 Mobile content and applications
      • 8.8.1 m-Music
      • 8.8.2 Location-based services
      • 8.8.3 m-ticketing
      • 8.8.4 m-commerce
      • Table 1 – Top Level Country Statistics and Telco Authorities – Switzerland – 2018 (e)
      • Table 2 – Telecom sector revenue, profit and investment –1998 - 2017
      • Table 3 – Telecom revenue by sector – 1998 - 2017
      • Table 4 – Telecom investment by sector – 1998 - 2017
      • Table 5 – Interconnection revenue – 2000 - 2017
      • Table 6 – Fully unbundled lines – 2007 - 2018
      • Table 7 – Fully partially unbundled lines – 2009 - 2016
      • Table 8 – Annual fixed numbers ported – 2007 - 2017
      • Table 9 – Call by Call and CPS lines – 1999 - 2017
      • Table 10 – Market share of fixed lines by major operator – 2007 - 2016
      • Table 11 – Fixed-network revenue – 2000 - 2017
      • Table 12 – Swisscom Group net revenue, EBITDA and net income – 2004 - 2018
      • Table 13 – Swisscom (Switzerland) financial data by sector – 2007 - 2018
      • Table 14 – Swisscom fixed-voice, mobile, IPTV subscribers – 2008 - 2018
      • Table 15 – Swisscom retail and wholesale broadband subscribers – 2008 - 2018
      • Table 16 – Sunrise financial data (historic DKK) – 2006 - 2010
      • Table 17 – Sunrise revenue by type (historic DKK) – 2006 - 2010
      • Table 18 – Sunrise revenue by service (CHF) – 2009 - 2018
      • Table 19 –Sunrise subscribers by sector – 2005 - 2018
      • Table 20 – UPC subscribers by type – 2016 - 2018
      • Table 21 – UPC financial data – 2007 - 2018
      • Table 22 – Swiss Digital subscribers by service – 2003 - 2018
      • Table 23 – Historic - Fixed lines in service and teledensity – 1997; 1999 - 2009
      • Table 24 – Fixed lines in service and teledensity – 2010 - 2018
      • Table 25 – PSTN lines in service – 2007 - 2016
      • Table 26 – Fixed line traffic – 2002 - 2017
      • Table 27 – ISDN subscribers – 1999 - 2016
      • Table 28 – VoIP connections – 2004 - 2017
      • Table 29 – Dial-up internet subscribers – 2000 - 2015
      • Table 30 – Historic - Internet users and penetration rate – 1996 - 2009
      • Table 31 – Internet users and penetration rate – 2010 - 2018
      • Table 32 – Fixed-line broadband subscribers and penetration – 2000 - 2018
      • Table 33 – Fixed-line broadband market share by platform (cable, DSL) – 2003 - 2017
      • Table 34 – DSL market share by operator – 2006 - 2016
      • Table 35 – Fixed-line broadband market share by operator – 2008 - 2017
      • Table 36 – Broadband penetration by technology – 2004 - 2017
      • Table 37 – Broadband availability by technology – 2016
      • Table 38 – Broadband connections by data rate – 2008 - 2017
      • Table 39 – Proportion of broadband connections by data rate – 2008 - 2017
      • Table 40 – Forecast fixed-line broadband subscribers –– 2019; 2021; 2023
      • Table 41 – Cable broadband subscribers – 2000 - 2018
      • Table 42 – Swiss Digital broadband and telephony subscribers – 2003 - 2018
      • Table 43 – UPC Switzerland financial data – 2005 - 2018
      • Table 44 – UPC Switzerland broadband and telephony subscribers – 2007 - 2018
      • Table 45 – DSL accesses – 2000 - 2018
      • Table 46 – DSL/fibre accesses by main provider – 2004 - 2016
      • Table 47 – DSL/fibre market share by main provider – 2004 - 2016
      • Table 48 – Swisscom broadband subscribers – 2003 - 2018
      • Table 49 – Sunrise broadband subscribers – 2005 - 2018
      • Table 50 – VDSL accesses – 2008 - 2018
      • Table 51 – Fibre subscribers – 2003 - 2016
      • Table 52 – BPL broadband subscribers – 2008 - 2016
      • Table 53 – Wi-Fi hotspots in service – 2008 - 2016
      • Table 54 – WiMAX broadband subscribers – 2012 - 2017
      • Table 55 – Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2009
      • Table 56 – Mobile subscribers and penetration rate – 2010 - 2018
      • Table 57 – Mobile market revenue – 2000 - 2017
      • Table 58 – Historic - Mobile sector investment, UMTS and total – 1998 - 2009
      • Table 59 – Mobile sector investment, UMTS and total – 2010 - 2017
      • Table 60 – Share of subscribers by MNO – 2003 - 2017
      • Table 61 – Share of subscribers by MNO and MVNO – 2007 - 2017
      • Table 62 – Mobile network geographic coverage by technology – 2010 - 2016
      • Table 63 – Mobile network population coverage by technology – 2013 - 2016
      • Table 64 – Historic - Prepaid subscribers and market share – 1998 - 2009
      • Table 65 – Prepaid subscribers and market share – 2010 - 2017
      • Table 66 – Swisscom mobile contract and prepaid subscribers – 2006 - 2018
      • Table 67 – Swisscom Mobile prepaid share of subscribers – 1998 - 2018
      • Table 68 – 3G mobile subscribers – 2010 - 2017
      • Table 69 – M2M connections – 2014 - 2016
      • Table 70 – Swisscom Mobile SMS and MMS traffic – 2007 - 2014
      • Table 71 – SMS traffic – 2002 - 2018
      • Table 72 – MMS traffic – 2003 - 2018
      • Table 73 – Mobile internet subscribers by technology – 2009 - 2017
      • Table 74 – Active mobile broadband subscribers and penetration – 2009 - 2018
      • Table 75 – Mobile data traffic – 2008 - 2018
      • Table 76 – Mobile spectrum auction – 2012
      • Table 77 – Mobile numbers ported – 2000 - 2017
      • Table 78 – Mobile termination charges by operator – 2006; 2009 - 2011
      • Table 79 – Mobile termination charges by operator – 2016 - 2019
      • Table 80 – European roaming charges – 2007 – 2016
      • Table 81 – European data roaming charges – 2014 - 2017
      • Table 82 – Swisscom Mobile blended ARPU – 2006 - 2018
      • Table 83 – Swisscom Mobile retail revenue – 2003 - 2018
      • Table 84 – Swisscom Mobile subscribers – 2006 - 2018
      • Table 85 – Sunrise subscribers – 2004 - 2018
      • Table 86 – Historic - Sunrise revenue and annual change (DKK) – 2006 - 2010
      • Table 87 – Sunrise mobile revenue (CHF) – 2009 - 2018
      • Table 88 – Sunrise mobile revenue by quarter (CHF) – 2012 - 2018
      • Table 89 – Sunrise subscribers ARPU – 2011 - 2018
      • Table 90 – Salt mobile subscribers – 2000 - 2018
      • Table 91 – Historic – Salt mobile revenue (€), annual change – 2005 - 2011
      • Table 92 – Salt financial data (CHF) – 2010 - 2014
      • Table 93 – Salt ARPU – 2006 - 2011
      • Table 94 – Salt mobile data as percentage of revenue (historic) – 2003 - 2011
      • Table 95 – UPC Switzerland mobile subscribers – 2016 - 2018
      • Chart 1 – Telecom sector revenue, profit and investment – 1998 – 2017
      • Chart 2 – Telecom revenue by sector – 1998 – 2017
      • Chart 3 – Swisscom Group net revenue, EBITDA and net income – 2004 – 2018
      • Chart 4 – Swisscom (Switzerland) financial data by sector – 2007 – 2018
      • Chart 5 – Swisscom fixed-voice, mobile, IPTV subscribers – 2008 – 2018
      • Chart 6 – Sunrise revenue by service (CHF) – 2009 – 2018
      • Chart 7 –Sunrise subscribers by sector – 2005 – 2018
      • Chart 8 – UPC financial data – 2007 – 2018
      • Chart 9 – Swiss Digital subscribers by service – 2003 – 2018
      • Chart 10 – Fixed lines in service and teledensity – 2005 – 2018
      • Chart 11 – Internet users and penetration rate – 2005 – 2018
      • Chart 12 – Fixed-line broadband subscribers and penetration – 2000 – 2018
      • Chart 13 – Broadband market share by platform (cable, DSL) – 2003 – 2017
      • Chart 14 – Fixed-line broadband market share by operator – 2008 – 2017
      • Chart 15 – Proportion of broadband connections by data rate – 2008 – 2017
      • Chart 16 – Swiss Digital broadband and telephony subscribers – 2003 – 2018
      • Chart 17 – UPC Switzerland financial data – 2005 – 2018
      • Chart 18 – UPC Switzerland broadband and telephony subscribers – 2007 – 2018
      • Chart 19 – DSL/fibre accesses by main provider (historic) – 2004 – 2016
      • Chart 20 – DSL market share by main provider – 2004 – 2016
      • Chart 21 – Swisscom broadband subscribers – 2003 – 2018
      • Chart 22 – Fibre subscribers – 2003 – 2016
      • Chart 23 – Mobile subscribers and penetration rate – 2002 – 2018
      • Chart 24 – Share of subscribers by MNO – 2005 – 2017
      • Chart 25 – Share of subscribers by MNO and MVNO – 2007 – 2017
      • Chart 26 – Prepaid subscribers and market share – 2003 – 2017
      • Chart 27 – Swisscom Mobile contract and prepaid subscribers – 2006 – 2018
      • Chart 28 – Active mobile broadband subscribers and penetration – 2009 – 2018
      • Chart 29 – Sunrise subscribers – 2004 – 2018
      • Exhibit 1 – Access and the local loop

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