Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Italy’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- October 2018 (16th Edition)

Executive Summary

Italy’s multi-spectrum auction paves the way for 5G services in 2019

Italy’s large telecom market has one of the highest mobile penetration rates in Europe and has benefitted from progressive government programs aimed at developing the fibre broadband sector.

The broadband market has effective competition within the DSL sector and is supplemented by a vibrant fibre sector spearheaded by investment efforts from Telecom Italia, other telcos and municipal governments. Regulatory measures have also been introduced to facilitate access to NGNs, while the government is investing €4 billion to provide broadband across the country. The wholesale provider Open Fibre has extended fibre-based broadband access to underserved areas and signed wholesale access agreements with a number of operators, including Sky Italia which is expected to launch broadband services in the northern Spring of 2019.

The vibrant mobile market has seen a fall in the number of subscribers in recent years as customers respond to attractive off-net pricing and bundled offers from the main providers. The market underwent considerable changes following the merger of Wind and 3 Italia (becoming Wind Tre). As a result of the merger the market gained a new entrant in the form of Iliad, which secured access to spectrum and to part of Wind Tre’s infrastructure to enable it to offer services while its own network is being developed. The company launched services in May 2018 and by the following August had secured more than two million subscribers. The evident popularity of its offers has considerably disrupted the market, leading competitors to rethink their strategies. Wind Tre in particular struggled with customers losses in 2018, while the continuing effort to merge the networks of Wind and 3 Italia was disrupted by the brief ban on commercial ties with its principal vendor ZTE.

Network operators have been among the first in Europe to trial services based on 5G. To this end they have been helped by the regulator which made available spectrum in the 3.5GHz band for trial licenses. An auction of spectrum in a range of bands for 5G was completed in October 2018, raising €6.55 billion. The sum was higher than the government anticipated, and though the licence fees are payable over five years the cost will place a strain on licensees financing future network development. Operators are looking at cost-saving options and, in the case of Wind Tre, have considered the sale of their base station portfolio.

This report analyses the key aspects of the Italian telecom market, providing key data and statistics on the country and the fixed network services sector. It also reviews the main regulatory issues including number portability and local loop unbundling. The report also covers the fixed and fixed-wireless broadband markets, including the burgeoning fibre sector. In addition the report analyses the mobile market, including statistics, regulatory issues and developments with mobile data services as operators plan for 5G in 2019.

Key developments:

  • Global Cloud Xchange building the EAGLE submarine cable system linking Italy to Hong Kong;
  • Fastweb’s fibre network reaching about 60% of the population;
  • SINFI infrastructure registry helping to reduce cost of deploying fibre by a third;
  • Fastweb extends TIM fibre venture;
  • Regulator raises €6.55 billion in multi spectrum auction, considers 30% cut in MTRs;
  • CK Hutchison completes purchase of VEON’s 50% stake in Wind Tre;
  • Vodafone Italy extends its 550Mb/s LTE-A service to seven cities;
  • TIM trials LTE broadcast technology, preps for 5G applications and services;
  • Regulator extends 3G licences to 2029 and GSM licences to 2027;
  • Report update includes the regulator’s market data to March 2018, telcos’ operating and financial data to Q2 2018, recent market developments.

Companies mentioned in this report:

Wind Tre (3 Italia / Wind Telecom), Telecom Italia (TIM), Vodafone Italia, VEON (VimpelCom), Metroweb, Fastweb, Tiscali, BT Italia.

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authority
    • 3.3 Telecom sector liberalisation
    • 3.4 Interconnect
    • 3.5 Access
    • 3.6 Number Portability (NP)
    • 3.7 Carrier PreSelection (CPS)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Telecom Italia (TIM)
    • 4.3 Wind Tre
    • 4.4 BT Italia
    • 4.5 Tiscali
    • 4.6 Fastweb
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 International
      • 5.2.1 Submarine cable networks
      • 5.2.2 Satellite networks
    • 5.3 Infrastructure developments
      • 5.3.1 Next Generation Network (NGN)
    • 5.4 Smart infrastructure
      • 5.4.1 Smart Cities
      • 5.4.2 Smart meters
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Broadband statistics
      • 6.1.2 Government support
      • 6.1.3 National Broadband Plan
    • 6.2 Forecasts – broadband subscribers – 2019; 2021; 2023
    • 6.3 Hybrid Fibre Coax (HFC) networks
    • 6.4 Digital Subscriber Line (DSL) networks
      • 6.4.1 Telecom Italia
      • 6.4.2 Fastweb
      • 6.4.3 Tiscali
      • 6.4.4 Wind Tre
      • 6.4.5 Vectoring DSL
    • 6.5 Fibre-to-the-Premises (FttP) networks
      • 6.5.1 Introduction
      • 6.5.2 Telecom Italia
      • 6.5.3 Fastweb
      • 6.5.4 Other networks
      • 6.5.5 Other developments
    • 6.6 Other fixed broadband services
  • 7. Mobile communications
    • 7.1 Market analysis
    • 7.2 Mobile statistics
      • 7.2.1 General statistics
      • 7.2.2 Operator market shares
    • 7.3 Mobile infrastructure
      • 7.3.1 Digital networks
      • 7.3.2 Other infrastructure developments
    • 7.4 Mobile voice
    • 7.5 Mobile data
      • 7.5.1 Short Messaging Service (SMS)
      • 7.5.2 Multimedia Messaging Services (MMS)
      • 7.5.3 Mobile broadband
    • 7.6 Regulatory issues
      • 7.6.1 Spectrum regulations and spectrum auctions
      • 7.6.2 Roaming
      • 7.6.3 Network sharing
      • 7.6.4 Mobile Number Portability (MNP)
      • 7.6.5 Mobile Termination Rates (MTRs)
    • 7.7 Major mobile operators
      • 7.7.1 Wind Tre (3 Italia/Wind)
      • 7.7.2 TIM
      • 7.7.3 Vodafone Italy
      • 7.7.4 Iliad
      • 7.7.5 MVNOs
    • 7.8 Mobile content and applications
      • 7.8.1 Mobile banking/ticketing
      • 7.8.2 Payment services
      • 7.8.3 Machine-to-Machine (M2M)
      • Table 1 – Top Level Country Statistics and Telco Authorities - Italy – 2018 (e)
      • Table 2 – Fixed and mobile market investment – 2004 - 2015
      • Table 3 – Share of fixed-line and mobile sector investment by operator – 2010 - 2015
      • Table 4 – Fixed and mobile market revenue – 2010 - 2017
      • Table 5 – Fixed market revenue by type – 2016 - 2017
      • Table 6 – Telecom Italia wholesale access lines – 2007 - 2018
      • Table 7 – Fixed number portings – 2010 - 2015
      • Table 8 – Telecom Italia fixed network revenue by sector (old reporting) – 2006 - 2012
      • Table 9 – Telecom Italia domestic revenue by sector – 2012 - 2018
      • Table 10 – Telecom Italia Group financial data – 2005 - 2018
      • Table 11 – Telecom Italia domestic revenue – 2005 - 2018
      • Table 12 – Telecom Italia accesses by sector – 2006 - 2018
      • Table 13 – Wind subscribers by sector – 2006 - 2018
      • Table 14 – Wind annualised fixed-line ARPU – 2006 - 2018
      • Table 15 – Wind financial data – 2006 - 2018
      • Table 16 – Wind Tre fixed-line revenue – 2015 - 2018
      • Table 17 – Tiscali subscribers (Italy) – 2007 - 2017
      • Table 18 – Tiscali revenue by sector – 2006 - 2017
      • Table 19 – Tiscali financial data – 2008 - 2017
      • Table 20 – Fastweb financial data (€) – 2005 - 2009
      • Table 21 – Fastweb financial data (CHF) – 2008 - 2018
      • Table 22 – Fastweb financial data (CHF) – 2008 – 2018
      • Table 23 – Fixed-line accesses (Telecom Italia and altnets) – 2008 - 2018
      • Table 24 – Fixed-line in service and teledensity – 2008 - 2018
      • Table 25 – Fixed-line accesses by type – 2013 - 2017
      • Table 26 – Fixed-line access market share by operator – 2010 - 2018
      • Table 27 – International internet bandwidth – 2005 - 2016
      • Table 28 – NGA lines and proportion of total lines – 2011 - 2016
      • Table 29 – Historic - Internet subscribers and penetration rate – 1991 - 2009
      • Table 30 – Internet subscribers and penetration rate – 2010 - 2018
      • Table 31 – Total fixed retail broadband subscribers by access type – 2002 - 2018
      • Table 32 – Broadband penetration by technology – 2004 - 2017
      • Table 33 – Broadband market share of subscribers by operator – 2009 - 2018
      • Table 34 – Proportion of broadband connections by speed – 2009 - 2018
      • Table 35 – Broadband lines by speed – 2010 - 2018
      • Table 36 – Forecast broadband subscribers – 2019; 2021; 2023
      • Table 37 – Ultra-fast broadband lines (above 30Mb/s) in service – 2013 - 2018
      • Table 38 – DSL subscribers – 2002 - 2018
      • Table 39 – Fixed-line broadband market share by operator – 2011 - 2018
      • Table 40 – Telecom Italia broadband subscribers by sector – 2006 - 2018
      • Table 41 – Telecom Italia broadband ARPU – 2006 – 2018
      • Table 42 – Telecom Italia internet revenue – 2007 - 2018
      • Table 43 – Fastweb broadband subscribers – 2005 - 2018
      • Table 44 – Tiscali broadband subscribers – 2007 - 2017
      • Table 45 – Tiscali financial data – 2008 - 2017
      • Table 46 – Wind Tre broadband subscribers – 2005 - 2018
      • Table 47 – Fibre broadband lines – 2013 - 2017
      • Table 48 – Altnet fibre broadband lines – 2012 - 2017
      • Table 49 – Fastweb broadband subscribers – 2015 - 2018
      • Table 50 – Vodafone fixed-line broadband subscribers – 2014 - 2018
      • Table 51 – Fixes Wireless Access (FWA) subscribers– 2013 - 2018
      • Table 52 – Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2009
      • Table 53 – Mobile subscribers and penetration rate – 2010 - 2019
      • Table 54 – Mobile subscribers and penetration (excluding M2M) – 2013 - 2019
      • Table 55 – Mobile market revenue – 2008 – 2017
      • Table 56 – Mobile device and service price index – 2013 - 2018
      • Table 57 – Mobile market share of subscribers by operator – 2004 - 2018
      • Table 58 – Prepaid and contract cards in service – 2009 - 2018
      • Table 59 – Proportion of prepaid and contract cards in service – 2010 - 2018
      • Table 60 – TIM LTE subscribers – 2015 - 2018
      • Table 61 – M2M connections – 2013 - 2017
      • Table 62 – SMS/MMS and other data revenue – 2008 - 2013
      • Table 63 – SMS traffic – 2008 - 2018
      • Table 64 – Mobile data traffic – 2008 - 2018
      • Table 65 – Average data per SIM card per month – 2012 - 2018
      • Table 66 – Vodafone SMS traffic – 2014 - 2016
      • Table 67 – Active mobile broadband subscribers – 2008 - 2018
      • Table 68 – Wind Telecom mobile internet subscribers – 2012 - 2016
      • Table 69 – Wind Telecom mobile internet revenue – 2013 - 2016
      • Table 70 – TIM mobile internet subscribers – 2013 - 2018
      • Table 71 – European roaming charges – 2007 – 2016
      • Table 72 – European data roaming charges – 2014 - 2017
      • Table 73 – Cumulative mobile numbers ported – 2003 – 2018
      • Table 74 – Annual mobile numbers portings – 2002 – 2018
      • Table 75 – Historic - Wind mobile registered subscriber statistics – 2005 - 2015
      • Table 76 – Wind Tre registered mobile subscribers – 2008 - 2018
      • Table 77 – 3 Italia (Wind Tre) active mobile subscribers – 2012 - 2018
      • Table 78 – 3 Italia (Wind Tre) annualised ARPU – 2008 - 2018
      • Table 79 –Wind Tre operational statistics and mobile revenue – 2005 – 2018
      • Table 80 – Wind annualised mobile ARPU – 2005 - 2017
      • Table 81 – Wind Tre mobile revenue – 2008 - 2018
      • Table 82 –Wind Tre mobile EBITDA, capex – 2011 - 2018
      • Table 83 – TIM mobile subscribers – 2005 - 2018
      • Table 84 – TIM mobile revenue by sector – 2008 - 2018
      • Table 85 – Vodafone subscribers – 2001 - 2018
      • Table 86 – Vodafone fixed-line revenue by sector – 2010 - 2019
      • Table 87 – Vodafone mobile service revenue by sector – 2010 - 2019
      • Table 88 – Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2018
      • Table 89 – Vodafone mobile customer cost – 2007 - 2018
      • Table 90 – MVNO mobile subscribers – 2008 - 2018
      • Table 91 – Tiscali mobile subscribers – 2013 - 2017
      • Table 92 – Fastweb mobile subscribers – 2016 - 2018
      • Table 93 – MVNO market share of MVNO subscribers – 2010 - 2018
      • Table 94 – M2M connections – 2013 - 2018
      • Chart 1 – Fixed and mobile market investment – 2004 - 2015
      • Chart 2 – Total fixed and mobile market revenue – 2010 - 2017
      • Chart 3 – Telecom Italia wholesale access lines – 2007 - 2018
      • Chart 4 – Telecom Italia domestic revenue by sector – 2012 - 2018
      • Chart 5 – Telecom Italia Group financial data – 2006 - 2018
      • Chart 6 – Telecom Italia domestic revenue – 2005 - 2018
      • Chart 7 – Telecom Italia accesses by sector – 2006 - 2018
      • Chart 8 – Wind subscribers by sector – 2006 – 2018
      • Chart 9 – Wind financial data – 2006 – 2018
      • Chart 10 – Tiscali revenue by sector – 2006 - 2017
      • Chart 11 – Tiscali financial data – 2008 - 2017
      • Chart 12 – Fixed-line accesses (Telecom Italia and altnets) – 2008 – 2018
      • Chart 13 – Fixed-line in service and teledensity – 2008 – 2018
      • Chart 14 – Fixed-line access market share by operator – 2010 – 2018
      • Chart 15 – Internet subscribers and penetration rate – 2002 - 2018
      • Chart 16 – Total fixed broadband subscribers by access type – 2005 – 2018
      • Chart 17 – Broadband market share of subscribers by operator – 2009 – 2018
      • Chart 18 – Fixed-line broadband market share by operator – 2011 – 2018
      • Chart 19 – Telecom Italia broadband subscribers by sector – 2006 - 2018
      • Chart 20 – Mobile subscribers and penetration rate – 2013 - 2019
      • Chart 21 – Mobile market revenue – 2008 - 2017
      • Chart 22 – Mobile market share of subscribers by operator – 2004 – 2018
      • Chart 23 – Active mobile broadband subscribers – 2008 – 2018
      • Chart 24 – 3 Italia mobile subscribers – 2008 - 2018
      • Chart 25 – 3 Italia annualised ARPU – 2008 – 2018
      • Chart 26 – TIM annualised ARPU – 2005 – 2018
      • Chart 27 – TIM revenue by sector, annual change – 2008 – 2018
      • Chart 28 – Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2018
      • Exhibit 1 – Access and the local loop
      • Exhibit 2 - Principal backbone providers
      • Exhibit 3 – WiMAX licensees – 2010
      • Exhibit 4 – UMTS auction results – 2000
      • Exhibit 5 – UMTS auction results – 2009
      • Exhibit 6 – Spectrum allocations at auction – 2011
      • Exhibit 7 – Total spectrum outlay by operator – 2011
      • Exhibit 8 – 3 Italia spectrum concessions

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