Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Italy’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- November 2019 (17th Edition)

Executive Summary

Italy’s telcos progress with fibre network sharing

Italy’s large telecom market has one of the highest mobile penetration rates in Europe and has benefitted from progressive government programs aimed at developing the fibre broadband sector. These programs include the Open Fiber project, and plans to merge Open Fibre with TIM’s fixed infrastructure. Regulatory measures have also been introduced to facilitate access to NGNs, and a number of deals have been brokered which enable the main telcos to provide bundled services to large numbers of the population.

Italy’s vibrant mobile market has one of the highest penetration rates in Europe, though the number of subscribers has fallen in recent years as customers respond to attractive off-net pricing which has reduced the financial benefit of having SIM cards from different providers. The market underwent considerable changes following the merger of Wind and 3 Italia (becoming Wind Tre), which resulted in a new entrant in the form of Iliad. In mid-2019 Fastweb was recognised as an MNO in its own right, having been an MVNO for some 11 years. The company has secured spectrum in the 3.5GHz and 26GHz bands and has a ten-year deal with Wind Tre providing it with national roaming as well as a partner with which to develop a 5G network.

Network operators were among the first in Europe to trial services based on 5G. Recent spectrum auctions raised €6.55 billion, a cost which has encouraged operators to looking at cost-saving options including network build cooperation and the sale of base station portfolios.

This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the fixed network services sector. It also reviews the key regulatory issues including number portability and local loop unbundling. In addition, the report assesses the fixed and fixed wireless broadband sectors, including the burgeoning fibre market. The report also analyses the mobile voice and data markets, including statistics, key regulatory issues and an assessment of deployed technologies and operator strategies in the face of competitive pressures and new opportunities.

Key developments:

  • BT Italia considers sale of its Italian assets;
  • Telecom Italia extends superfast broadband to 19 million premises;
  • TIM and Open Fibre in network merger talks,
  • Fastweb's fibre network reaching about 60% of the population;
  • SINFI infrastructure registry helping to reduce cost of deploying fibre by a third;
  • TIM and Vodafone agree on tower network merge to support 5G rollout;
  • TIM launches 5G in six cities;
  • Fastweb and Wind Tre sign 5G network-sharing deal;
  • Regulator raises €6.55 billion in multi spectrum auction, reduces MTRs by a third;
  • Report update includes the regulator's market data to June 2019, telcos' operating and financial data to Q3 2019, Telecom Maturity Index charts and analyses; recent market developments.

Companies mentioned in this report:

Telecom Italia (TIM), Fastweb, BT Italia, Tiscali, Wind Tre (3 Italia / Wind Telecom), Vodafone Italia, Metroweb

Henry Lancaster
January 2020

Table of Contents

  • Key statistics

  • Telecommunications market

    • Market analysis
    • Regional European Market Comparison
      • Europe Telecom Maturity Index by tier
      • TMI versus GDP
      • Mobile and mobile broadband penetration
      • Fixed versus mobile broadband penetration
  • Regulatory environment

    • Historical overview
    • Regulatory authority
    • Telecom sector liberalisation
    • Interconnect
    • Access
    • Number Portability (NP)
    • Carrier PreSelection (CPS)
  • Fixed network operators

    • Introduction
    • Telecom Italia (TIM)
    • Wind Tre
    • BT Italia
    • Tiscali
    • Fastweb
  • Telecommunications infrastructure

    • Overview of the national telecom network
    • International
      • Submarine cable networks
      • Satellite networks
    • Infrastructure developments
      • Next Generation Network (NGN)
    • Smart infrastructure
      • Smart Cities
      • Smart meters
  • Broadband market

    • Introduction and statistical overview
      • Broadband statistics
      • Government support
      • National Broadband Plan
    • Hybrid Fibre Coax (HFC) networks
    • Digital Subscriber Line (DSL) networks
      • Telecom Italia
      • Fastweb
      • Tiscali
      • Wind Tre
      • Vectoring DSL
    • Fibre-to-the-Premises (FttP) networks
      • Introduction
      • Telecom Italia
      • Fastweb
      • Other networks
      • Other developments
    • Other fixed broadband services
  • Mobile communications

    • Market analysis
    • Mobile statistics
      • General statistics
      • Operator market shares
    • Mobile infrastructure
      • 5G
      • 4G (LTE)
      • 3G
      • Other infrastructure developments
    • Mobile voice
    • Mobile data
      • Short Messaging Service (SMS)
      • Multimedia Messaging Services (MMS)
      • Mobile broadband
    • Regulatory issues
      • Spectrum regulations and spectrum auctions
      • Roaming
      • Network sharing
      • Mobile Number Portability (MNP)
      • Mobile Termination Rates (MTRs)
    • Major mobile operators
      • Wind Tre (3 Italia/Wind)
      • TIM
      • Vodafone Italy
      • Iliad
      • Fastweb
      • MVNOs
    • Mobile content and applications
      • Mobile banking/ticketing
      • Payment services
  • Appendix – Historic data


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities - Italy – 2019 (e)
  • Table 2 – Development of fixed and mobile sector investment – 2009 – 2018
  • Table 3 – Share of fixed-line and mobile sector investment by operator – 2010 – 2018
  • Table 4 – Decline in fixed and mobile market revenue – 2010 – 2018
  • Table 5 – Change in fixed and mobile retail revenue by type – 2013 – 2018
  • Table 6 – Change in retail fixed market revenue by type – 2013 – 2018
  • Table 7 – Development of Telecom Italia’s wholesale access lines by type – 2007 – 2019
  • Table 8 – Fall in the number of fixed number portings – 2010 – 2017
  • Table 9 – Change in Telecom Italia’s domestic revenue by sector – 2012 – 2019
  • Table 10 – Development of Telecom Italia Group’s financial data – 2009 – 2019
  • Table 11 – Development of Telecom Italia’s domestic financial data – 2009 – 2019
  • Table 12 – Development in the number of Telecom Italia’s access lines by sector – 2006 – 2019
  • Table 13 – Tiscali subscribers (Italy) – 2007 – 2019
  • Table 14 – Decline in Tiscali’s revenue, by sector – 2006 – 2019
  • Table 15 – Change in Tiscali’s financial data – 2008 – 2019
  • Table 16 – Development of Fastweb’s financial data (CHF) – 2008 – 2019
  • Table 17 – Fastweb financial data (CHF) – 2008 – 2018
  • Table 18 – Change in the number of fixed-line accesses (Telecom Italia and altnets) – 2008 – 2019
  • Table 19 – Decline in the number of fixed-line in service and teledensity – 2009 – 2024
  • Table 20 – Change in the number of fixed-line accesses by platform – 2014 – 2019
  • Table 21 – Change in the market share of fixed-line accesses by operator – 2010 – 2019
  • Table 22 – International internet bandwidth – 2005 – 2017
  • Table 23 – Change in the number of fixed retail broadband subscribers by access type – 2009 – 2019
  • Table 24 – Growth in the number of fixed broadband subscribers and penetration – 2009 – 2024
  • Table 25 – Change in the share of broadband connections by access type – 2013 – 2018
  • Table 26 – Growth in broadband penetration by technology – 2009 – 2018
  • Table 27 – Change in broadband market share of subscribers by operator – 2009 – 2019
  • Table 28 – Proportion of broadband connections by speed (old style) – 2009 – 2018
  • Table 29 – Change in the number of broadband connections by speed (old style) – 2009 – 2018
  • Table 30 – Change in the number of broadband lines by speed (new style) – 2014 – 2019
  • Table 31 – Change in the proportion of broadband lines by speed (new style) – 2014 – 2019
  • Table 32 – Growth in fixed broadband data traffic and consumption – 2013 – 2018
  • Table 33 – Growth in the proportion of broadband and fibre lines as proportion of total access lines – 2013 – 2018
  • Table 34 – Growth in the number of superfast broadband lines (above 30Mb/s) in service – 2013 – 2019
  • Table 35 – Decline in the number of DSL connections – 2009 – 2019
  • Table 36 – Change in the market share of fixed broadband connections by operator – 2011 – 2019
  • Table 37 – Change in the number of Telecom Italia’s broadband subscribers by type – 2006 – 2019
  • Table 38 – Change in Telecom Italia’s broadband ARPU – 2006 – 2019
  • Table 39 – Increase in Telecom Italia’s broadband revenue – 2007 – 2019
  • Table 40 – Growth in Fastweb’s broadband subscriber base – 2005 – 2019
  • Table 41 – Decline in Tiscali’s fixed broadband subscriber base – 2007 – 2019
  • Table 42 – Wind Tre broadband subscribers – 2005 – 2018
  • Table 43 – Growth in the number of fibre broadband lines by type – 2014 – 2019
  • Table 44 – Growth in the number of TIM’s fibre connections – 2015 – 2019
  • Table 45 – Fastweb broadband subscribers – 2015 – 2019
  • Table 46 – Vodafone fixed-line broadband subscribers – 2014 – 2019
  • Table 47 – Change in Vodafone Italy’s fixed-line revenue by type – 2018 – 2020
  • Table 48 – Growth in the number of Fixed Wireless Access (FWA) subscribers– 2013 – 2019
  • Table 49 – Growth in the number of SIM and M2M cards – 2009 – 2019
  • Table 50 – Growth in the number of mobile subscribers and penetration – 2009 – 2024
  • Table 51 – Decline in mobile market revenue – 2008 – 2018
  • Table 52 – Reduction in the mobile device and service price index – 2013 – 2019
  • Table 53 – Average revenue for mobile service per SIM card – 2017 – 2018
  • Table 54 – Change in mobile market share of subscribers among main MNOs – 2009 – 2019
  • Table 55 – Development of prepaid and contract cards in service – 2009 – 2019
  • Table 56 – Change in the proportion of prepaid and contract cards in service – 2010 – 2019
  • Table 57 – TIM LTE subscribers – 2015 – 2019
  • Table 58 – Growth in the number of M2M connections – 2013 – 2019
  • Table 59 – Mobile voice traffic – 2017 – 2018
  • Table 60 – Increase in SMS/MMS and other data revenue – 2008 – 2018
  • Table 61 – Change in SMS traffic – 2008 – 2019
  • Table 62 – Growth in mobile data traffic – 2008 – 2019
  • Table 63 – Average data per SIM card per month – 2012 – 2019
  • Table 64 – Growth in the number of mobile broadband subscribers – 2009 – 2024
  • Table 65 – Change in TIM’s mobile internet subscriber base – 2013 – 2019
  • Table 66 – Change in the number of annual mobile numbers ported – 2008 – 2019
  • Table 67 – Decline in the number of Wind Tre’s registered mobile subscribers – 2008 – 2019
  • Table 68 – Decline in the number of Wind Tre’s active mobile subscribers – 2012 – 2019
  • Table 69 – Development of Wind Tre’s annualised ARPU – 2008 – 2019
  • Table 70 – Development of Wind Tre’s mobile revenue – 2005 – 2019
  • Table 71 – Development of Wind Tre’s mobile EBITDA, capex – 2011 – 2019
  • Table 72 – Growth in the number of TIM’s mobile subscribers (include M2M) – 2009 – 2019
  • Table 73 – TIM active mobile subscribers – 2017 – 2019
  • Table 75 – Development of TIM’s domestic mobile revenue – 2008 – 2019
  • Table 76 – TIM mobile revenue by sector (new style) – 2018 – 2019
  • Table 77 – Decline in Vodafone Italy’s mobile subscriber base – 2009 – 2019
  • Table 78 – Change in Vodafone Italy’s mobile revenue by type – 2017 – 2020
  • Table 79 – Decline in Vodafone Italy’s mobile ARPU – 2009 – 2019
  • Table 80 – Vodafone mobile customer cost – 2007 – 2019
  • Table 81 – Increase in the number of Fastweb’s mobile subscribers – 2016 – 2019
  • Table 82 – Growth in the number of MVNO mobile subscribers – 2008 – 2019
  • Table 83 – Growth in the number of Tiscali’s mobile subscribers – 2013 – 2019
  • Table 84 – MVNO market share of MVNO subscribers – 2010 – 2018
  • Table 85 – Historic - Fixed and mobile market investment – 2004 – 2009
  • Table 86 – Historic - Telecom Italia fixed network revenue by sector (old reporting) – 2006 – 2012
  • Table 87 – Historic - Telecom Italia Group financial data – 2005 – 2009
  • Table 88 – Historic - Telecom Italia domestic financial data – 2005 – 2009
  • Table 89 – Historic - Fastweb financial data (€) – 2005 – 2009
  • Table 90 – Historic - Fixed and mobile market investment – 2004 – 2009
  • Table 91 – Historic - Wind subscribers by sector – 2006 – 2018
  • Table 92 – Historic - Wind annualised fixed-line ARPU – 2006 – 2018
  • Table 93 – Historic - Wind financial data – 2006 – 2018
  • Table 94 – Historic - Wind Tre fixed-line revenue – 2015 – 2018
  • Table 95 – Historic - NGA lines and proportion of total lines – 2011 – 2016
  • Table 96 – Historic - Internet subscribers and penetration rate – 1991 – 2015
  • Table 97 – Historic - Fixed retail broadband subscribers by access type – 2002 – 2009
  • Table 98 – Historic - Broadband penetration by technology – 2004 – 2009
  • Table 99 – Historic - DSL connections – 2002 – 2009
  • Table 100 – Historic - Altnet fibre broadband lines – 2012 – 2017
  • Table 101 – Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 – 2009
  • Table 102 – Mobile market share of subscribers by operator – 2004 – 2009
  • Table 103 – Historic - Annual mobile numbers ported – 2003 – 2008
  • Table 104 – Annual mobile numbers portings – 2002 – 2008
  • Table 105 – Vodafone mobile service revenue by sector – 2010 – 2019

List of Charts

  • Chart 1 – Development of fixed and mobile sector investment – 2009 – 2018
  • Chart 2 – Decline in fixed and mobile market revenue – 2010 – 2018
  • Chart 3 – Change in fixed and mobile retail revenue by type – 2013 – 2018
  • Chart 4 – Change in fixed market revenue by type – 2013 – 2018
  • Chart 5 – Europe Telecoms Maturity Index – Market Leaders (top tier)
  • Chart 6 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
  • Chart 7 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
  • Chart 8 – Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 9 – Europe - mobile subscriber penetration vs mobile broadband penetration
  • Chart 10 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
  • Chart 11 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
  • Chart 12 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 13 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
  • Chart 14 – Scandinavia and Baltics fixed and mobile broadband penetration
  • Chart 15 – Northern Europe fixed and mobile broadband penetration
  • Chart 16 – Southern Europe fixed and mobile broadband penetration
  • Chart 17 – Eastern Europe fixed and mobile broadband penetration
  • Chart 18 – Development of TIM’s wholesale accesses lines by type – 2007 – 2019
  • Chart 19 – Fall in the number of fixed number portings – 2010 – 2017
  • Chart 20 – Change in Telecom Italia’s domestic revenue by sector – 2012 – 2019
  • Chart 21 – Development of Telecom Italia Group’s financial data – 2009 – 2019
  • Chart 22 – Telecom Italia domestic revenue – 2005 – 2018
  • Chart 23 – Development in the in number of Telecom Italia’s access lines by sector – 2006 – 2019
  • Chart 24 – Decline in Tiscali’s revenue, by sector – 2006 – 2019
  • Chart 25 – Change in Tiscali’s financial data – 2008 – 2019
  • Chart 26 – Change in the number of fixed-line accesses (Telecom Italia and altnets) – 2008 – 2019
  • Chart 27 – Decline in the number of fixed-line in service and teledensity – 2009 – 2024
  • Chart 28 – Change in the number of fixed-line accesses by platform – 2014 – 2019
  • Chart 29 – Change in the market share of fixed-line accesses by operator – 2010 – 2019
  • Chart 30 – Change in the number of fixed retail broadband subscribers by access type – 2009 – 2019
  • Chart 31 – Growth in the number of fixed broadband subscribers and penetration – 2009 – 2024
  • Chart 32 – Change in the share of broadband connections by access type – 2013 – 2018
  • Chart 33 – Growth in broadband penetration by technology – 2009 – 2018
  • Chart 34 – Change in broadband market share of subscribers by operator – 2009 – 2019
  • Chart 35 – Change in the number of broadband lines by speed (new style) – 2014 – 2019
  • Chart 36 – Change in the proportion of broadband lines by speed (new style) – 2014 – 2019
  • Chart 37 – Growth in fixed broadband data traffic and consumption – 2013 – 2018
  • Chart 38 – Growth in the proportion of broadband and fibre lines as proportion of total access lines – 2013 – 2018
  • Chart 39 – Growth in the number of superfast broadband lines (above 30Mb/s) in service – 2013 – 2019
  • Chart 40 – Decline in the number of DSL connections – 2009 – 2019
  • Chart 41 – Change in the market share of fixed broadband connections by operator – 2011 – 2019
  • Chart 42 – Change in the number of Telecom Italia’s broadband subscribers by type – 2006 – 2019
  • Chart 43 – Change in Telecom Italia’s broadband ARPU – 2006 – 2019
  • Chart 44 – Increase in Telecom Italia’s broadband revenue – 2007 – 2019
  • Chart 45 – Growth in Fastweb’s broadband subscriber base – 2005 – 2019
  • Chart 46 – Decline in Tiscali’s fixed broadband subscriber base – 2007 – 2019
  • Chart 47 – Growth in the number of fibre broadband lines by type – 2014 – 2019
  • Chart 48 – Growth in the number of TIM’s fibre connections – 2015 – 2019
  • Chart 49 – Growth in the number of Fixed Wireless Access (FWA) subscribers– 2013 – 2019
  • Chart 50 – Growth in the number of SIM and M2M cards – 2009 – 2019
  • Chart 51 – Growth in the number of mobile subscribers and penetration – 2009 – 2024
  • Chart 52 – Decline in mobile service market revenue – 2008 – 2018
  • Chart 53 – Reduction in the mobile device and service price index – 2013 – 2019
  • Chart 54 – Change in mobile market share of subscribers among main MNOs – 2009 – 2019
  • Chart 55 – Development of prepaid and contract cards in service – 2009 – 2019
  • Chart 56 – Change in the proportion of prepaid and contract cards in service – 2010 – 2019
  • Chart 57 – Growth in the number of M2M connections – 2013 – 2019
  • Chart 58 – Increase in SMS/MMS and other data revenue – 2008 – 2018
  • Chart 59 – Change in SMS traffic – 2008 – 2019
  • Chart 60 – Growth in mobile data traffic – 2008 – 2019
  • Chart 61 – Average data per SIM card per month – 2012 – 2019
  • Chart 62 – Growth in the number of mobile broadband subscribers – 2009 – 2024
  • Chart 63 – Change in TIM’s mobile internet subscriber base – 2013 – 2019
  • Chart 64 – Change in the number of annual mobile numbers ported – 2008 – 2019
  • Chart 65 – Decline in the number of Wind Tre’s registered mobile subscribers – 2008 – 2019
  • Chart 66 – Decline in the number of Wind Tre’s active mobile subscribers – 2012 – 2019
  • Chart 67 – Development of Wind Tre’s annualised ARPU – 2008 – 2019
  • Chart 68 – Development of Wind Tre’s mobile revenue – 2005 – 2019
  • Chart 69 – Development of Wind Tre’s mobile EBITDA, capex – 2011 – 2019
  • Chart 70 – Growth in the number of TIM’s mobile subscribers (including M2M) – 2009 – 2019
  • Chart 71 – Decline in TIM’s annualised mobile ARPU – 2009 – 2019
  • Chart 72 – Development of TIM’s mobile revenue – 2008 – 2019
  • Chart 73 – Decline in Vodafone Italy’s mobile subscriber base – 2009 – 2019
  • Chart 74 – Change in Vodafone Italy’s mobile revenue by type – 2017 – 2020
  • Chart 75 – Decline in Vodafone Italy’s mobile ARPU – 2009 – 2019
  • Chart 76 – Growth in the number of MVNO mobile subscribers – 2008 – 2019

List of Exhibits

  • Exhibit 1 – Generalised Market Characteristics by Market Segment
  • Exhibit 2 – Access and the local loop
  • Exhibit 3 - Principal backbone providers
  • Exhibit 4 – WiMAX licensees – 2010
  • Exhibit 5 – UMTS auction results – 2000
  • Exhibit 6 – UMTS auction results – 2009
  • Exhibit 7 – Spectrum allocations at auction – 2011
  • Exhibit 8 – Total spectrum outlay by operator – 2011
  • Exhibit 9 – Wind Tre spectrum concessions

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