Italy Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Last updated: 6 Apr 2021 Update History

Report Pages: 241

Analyst: Henry Lancaster

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Summary
Table Of Contents

Italy’s MNOs progress with switching off 3G networks

Italy’s large telecom market has one of the most progressive fibre sectors in Europe, with regulatory measures encouraging network sharing. The incumbent telco continues to invest in fibre, despite its recent financial difficulties, while the Open Fiber wholesale provider now has a number of retail contracts which have greatly broadened competition in the sector. Plans to merge Open Fiber with TIM’s fixed infrastructure are ongoing. Regulatory measures have also been introduced to facilitate access to NGNs, and a number of deals have been brokered which enable the main telcos to provide bundled services to large numbers of the population.

Italy’s vibrant mobile market has one of the highest penetration rates in Europe, though the number of subscribers has fallen in recent years as customers respond to attractive off-net pricing which has reduced the financial benefit of having SIM cards from different providers. The market underwent considerable changes following the merger of Wind and 3 Italia (becoming Wind Tre), which resulted in a new entrant in the form of Iliad. In mid-2019 Fastweb was recognised as an MNO in its own right, having been an MVNO for some 11 years. The company has secured spectrum in the 3.5GHz and 26GHz bands and has a ten-year deal with Wind Tre providing it with national roaming as well as a partner with which to develop a 5G network.

Network operators were among the first in Europe to trial services based on 5G. Recent spectrum auctions raised €6.55 billion, a cost which has encouraged operators to look at cost-saving options including network build cooperation and the sale of base station portfolios. The high cost also encouraged the regulator in early 2021 to consider extending the licenses by an additional six years.

This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the fixed network services sector. It also reviews the key regulatory issues including number portability and local loop unbundling. In addition, the report assesses the fixed and fixed wireless broadband sectors, including the burgeoning fibre market. The report also analyses the mobile voice and data markets, including statistics, key regulatory issues and an assessment of deployed technologies and operator strategies in the face of competitive pressures and new opportunities.

Key developments:

Vodafone Italy and Fastweb sue TIM for €1.1 billion for abusing its position in the fixed broadband sector;
Vodafone switches off its 3G network;
TIM to switch off its 3G network in early 2022 and GSM services by 2029;
Government urges progress on TIM and Open Fiber network merger talks;
TIM extends 5G and showcases data rates of 4Gb/s;
Fastweb and Wind Tre sign 5G network-sharing deal;
Report update includes the regulator's market data to June 2020, telcos' operating and financial data to Q4 2020, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Telecom Italia (TIM), Fastweb, BT Italia, Tiscali, Wind Tre (3 Italia / Wind Telecom), Vodafone Italia, Metroweb

Key statistics
Regional European Market Comparison

Europe Telecom Maturity Index by tier

Market Leaders
Market Challengers
Market Emergents

TMI versus GDP
Mobile and mobile broadband penetration
Fixed versus mobile broadband penetration

Country overview
Covid-19 and its impact on the telecom sector

Economic considerations and responses
Subscribers
Infrastructure

Telecommunications market

Market analysis

Regulatory environment

Historical overview
Regulatory authority
Fixed-line developments

Telecom sector liberalisation
Interconnect
Access
Number Portability (NP)
Carrier PreSelection (CPS)

Mobile market developments

Spectrum regulations and spectrum auctions
Roaming
Network sharing
Mobile Number Portability (MNP)
Mobile Termination Rate (MTR)

Mobile market

Market analysis
Mobile statistics

General statistics
Operator market shares

Mobile infrastructure

5G
4G (LTE)
3G
Other infrastructure developments

Mobile voice
Mobile data

Short Messaging Service (SMS)
Multimedia Messaging Services (MMS)
Mobile broadband

Major mobile operators

Wind Tre (3 Italia/Wind)
TIM
Vodafone Italy
Iliad Italia
Fastweb
MVNOs

Mobile content and applications

Mobile banking/ticketing
Payment services

Fixed-line broadband market

Introduction and statistical overview

Broadband statistics
Government support – Open Fibre
National Broadband Plan

Hybrid Fibre Coax (HFC) networks
Digital Subscriber Line (DSL) networks

Telecom Italia
Fastweb
Tiscali
Wind Tre
Vectoring DSL

Fibre-to-the-Premises (FttP) networks

Introduction
Telecom Italia
Fastweb
Other networks
Other developments

Other fixed broadband services

Fixed network operators

Introduction
Telecom Italia (TIM)
Wind Tre
BT Italia
Tiscali
Fastweb

Telecommunications infrastructure

Overview of the national telecom network
International

Submarine cable networks
Satellite networks

Infrastructure developments

Next Generation Network (NGN)

Smart infrastructure

Smart cities
Smart meters
Smart initiatives

Appendix – Historic data
Glossary of abbreviations
Related reports

List of Tables

Table 1 – Top Level Country Statistics and Telco Authorities - Italy – 2020 (e)
Table 2 – Development of fixed and mobile sector investment – 2009 – 2019
Table 3 – Share of fixed-line and mobile sector investment by operator – 2010 – 2018
Table 4 – Decline in fixed and mobile market revenue – 2010 – 2020
Table 5 – Change in fixed and mobile retail revenue by type – 2013 – 2019
Table 6 – Change in retail fixed market revenue by type – 2013 – 2019
Table 7 – Development of TIM’s wholesale access lines by type – 2011 – 2020
Table 8 – Fall in the number of fixed number portings – 2010 – 2018
Table 9 – Change in the number of annual mobile numbers ported – 2011 – 2020
Table 10 – Growth in the number of SIM and M2M cards – 2011 – 2020
Table 11 – Growth in the number of mobile subscribers and penetration – 2011 – 2026
Table 12 – Decline in mobile service market revenue – 2011 – 2019
Table 13 – Reduction in the mobile device and service price index – 2013 – 2020
Table 14 – Average revenue for mobile service per SIM card – 2017 – 2019
Table 15 – Change in mobile market share of subscribers among main MNOs – 2009 – 2020
Table 16 – Development of prepaid and contract cards in service (million cards)– 2009 – 2020
Table 17 – Change in the proportion of prepaid and contract cards in service – 2010 – 2020
Table 18 – Growth in the number of TIM’s LTE subscribers – 2013 – 2020
Table 19 – Growth in the number of M2M connections – 2013 – 2020
Table 20 – Mobile voice traffic – 2017 – 2019
Table 21 – Development of SMS/MMS and other data revenue (€ billion) – 2011 – 2019
Table 22 – Decline in SMS traffic – 2011 – 2019
Table 23 – Growth in mobile data traffic – 2011 – 2020
Table 24 – Average data per SIM card per month – 2012 – 2020
Table 25 – Growth in the number of mobile broadband subscribers – 2011 – 2026
Table 26 – Change in TIM’s mobile internet subscriber base (million) – 2013 – 2020
Table 27 – Decline in the number of Wind Tre’s registered mobile subscribers (million) – 2011 – 2020
Table 28 – Decline in the number of Wind Tre’s active mobile subscribers (million) – 2012 – 2020
Table 29 – Development of Wind Tre’s annualised ARPU – 2011 – 2020
Table 30 – Development of Wind Tre’s mobile revenue – 2011 – 2020
Table 31 – Development of Wind Tre’s mobile EBITDA, capex – 2011 – 2020
Table 32 – Growth in the number of TIM’s mobile subscribers (including M2M) – 2009 – 2020
Table 33 – Change in the number of TIM’s active mobile subscribers – 2017 – 2020
Table 34 – Decline in TIM’s annualised mobile ARPU – 2011 – 2020
Table 35 – Development of TIM’s mobile revenue – 2011 – 2020
Table 36 – Development of TIM’s mobile revenue by sector (new style) – 2014 – 2020
Table 37 – Decline in Vodafone Italy’s mobile subscriber base – 2009 – 2020
Table 38 – Change in Vodafone Italy’s mobile revenue by type – 2015 – 2021
Table 39 – Decline in Vodafone Italy’s mobile ARPU – 2011 – 2020
Table 40 – Vodafone Italy’s mobile customer cost – 2015 – 2021
Table 41 – Increase in the number of Iliad Italia’s mobile subscribers – 2019 – 2020
Table 42 – Development of Iliad Italia’s financial data – 2018 – 2020
Table 43 – Increase in the number of Fastweb’s mobile subscribers – 2016 – 2020
Table 44 – Growth in the number of MVNO mobile subscribers – 2011 – 2020
Table 45 – Growth in the number of Tiscali’s mobile subscribers – 2013 – 2020
Table 46 – MVNO market share of MVNO subscribers – 2010 – 2018
Table 47 – Change in the number of fixed retail broadband subscribers by access type (million) – 2011 – 2020
Table 48 – Growth in the number of fixed broadband subscribers and penetration – 2011 – 2026
Table 49 – Change in the share of broadband connections by access type – 2013 – 2020
Table 50 – Growth in broadband penetration by technology – 2011 – 2019
Table 51 – Change in broadband market share of subscribers by operator – 2009 – 2020
Table 52 – Proportion of broadband connections by speed (old style) – 2009 – 2018
Table 53 – Change in the number of broadband connections by speed (old style) – 2010 – 2018
Table 54 – Change in the number of broadband lines by speed (new style) – 2014 – 2019
Table 55 – Change in the proportion of broadband lines by speed (new style) – 2014 – 2019
Table 56 – Growth in fixed broadband data traffic and consumption – 2014 – 2019
Table 57 – Growth in the proportion of broadband and fibre lines as proportion of total access lines – 2009 – 2020
Table 58 – Growth in the number of superfast broadband lines (above 30Mb/s) in service – 2013 – 2019
Table 59 – Decline in the number of DSL connections – 2009 – 2020
Table 60 – Change in the market share of fixed broadband connections by operator – 2011 – 2020
Table 61 – Change in the number of Telecom Italia’s broadband subscribers by type (million) – 2011 – 2020
Table 62 – Change in Telecom Italia’s broadband ARPU – 2011 – 2020
Table 63 – Increase in Telecom Italia’s broadband revenue – 2011 – 2020
Table 64 – Growth in Fastweb’s broadband subscriber base – 2011 – 2020
Table 65 – Decline in the number of Tiscali’s fixed broadband subscribers – 2011 – 2020
Table 66 – Growth in the number of Tiscali’s fibre broadband subscribers – 2017 – 2020
Table 67 – Wind Tre broadband subscribers – 2011 – 2018
Table 68 – Growth in the number of fibre broadband lines by type (million) – 2014 – 2020
Table 69 – Growth in the number of TIM’s fibre connections (thousand) – 2013 – 2020
Table 70 – Growth in the number of Fastweb’s fixed broadband subscribers – 2011 – 2020
Table 71 – Growth in the number of Vodafone Italy’s fixed-line broadband subscribers – 2014 – 2020
Table 72 – Change in Vodafone Italy’s fixed-line revenue – 2015 – 2021
Table 73 – Growth in the number of Fixed Wireless Access (FWA) subscribers– 2013 – 2020
Table 74 – Development of Telecom Italia Group’s financial data – 2011 – 2020
Table 75 – Change in Telecom Italia’s domestic revenue by sector – 2011 – 2020
Table 76 – Development of Telecom Italia’s domestic financial data – 2011 – 2020
Table 77 – Development in the in number of Telecom Italia’s access lines by sector (million) – 2011 – 2020
Table 78 – Development of Wind Tre’s financial data – 2011 – 2020
Table 79 – Change in the number of Tiscali’s subscribers by type – 2011 – 2020
Table 80 – Development of Tiscali’s revenue, by sector – 2011 – 2020
Table 81 – Development of Tiscali’s financial data – 2011 – 2020
Table 82 – Development of Fastweb’s financial data (€) – 2017 – 2020
Table 83 – Development of Fastweb’s financial data (CHF) – 2011 – 2020
Table 84 – Change in the number of fixed-line accesses (TIM and altnets) (million lines) – 2011 – 2020
Table 85 – Decline in the number of fixed-lines in service and teledensity – 2011 – 2026
Table 86 – Change in the number of fixed-line accesses by platform – 2014 – 2020
Table 87 – Change in the proportion of fixed-line accesses by platform – 2016 – 2020
Table 88 – Change in the market share of fixed-line accesses by operator – 2010 – 2020
Table 89 – International internet bandwidth – 2010 – 2017
Table 90 – Historic - Fixed and mobile market investment (€ billion) – 2004 – 2010
Table 91 – Historic - Telecom Italia fixed network revenue by sector (old reporting) (€ billion) – 2006 – 2012
Table 92 – Historic - Telecom Italia Group financial data (€ billion) – 2005 – 2010
Table 93 – Historic - Telecom Italia domestic financial data (€ billion) – 2005 – 2010
Table 94 – Historic - Fastweb financial data (€ million) – 2005 – 2009
Table 95 – Historic - Wind subscribers by sector (million) – 2005 – 2018
Table 96 – Historic - Wind annualised fixed-line ARPU – 2006 – 2018
Table 97 – Historic - Wind financial data (€ million) – 2006 – 2010
Table 98 – Historic - Wind Tre fixed-line revenue – 2015 – 2018
Table 99 – Historic - NGA lines and proportion of total lines – 2011 – 2016
Table 100 – Historic - Internet subscribers and penetration rate – 1991 – 2015
Table 101 – Historic - Fixed retail broadband subscribers by access type (thousand) – 2002 – 2010
Table 102 – Historic - Broadband penetration by technology – 2004 – 2010
Table 103 – Historic - DSL connections – 2002 – 2010
Table 104 – Historic - Telecom Italia’s retail broadband subscribers (thousand) – 2006 – 2010
Table 105 – Historic - Telecom Italia’s broadband ARPU – 2006 – 2010
Table 106 – Historic - Fastweb broadband subscribers – 2005 – 2010
Table 107 – Historic - Tiscali fixed broadband subscribers – 2007 – 2010
Table 108 – Historic - Wind Tre broadband subscribers – 2005 – 2010
Table 109 – Historic - Altnet fibre broadband lines – 2012 – 2017
Table 110 – Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 – 2010
Table 111 – Mobile market share of subscribers by operator – 2004 – 2009
Table 112 – Historic - Annual mobile numbers ported – 2002 – 2010
Table 113 – Historic – Vodafone mobile service revenue by sector (£ million) – 2010 – 2018
Table 114 – Historic – Development of Telecom Italia’s wholesale access lines by type (thousand) – 2007 – 2010
Table 115 – Historic – Tiscali subscribers (Italy) (thousand) – 2007 – 2010
Table 116 – Historic – Development in the in number of Telecom Italia’s access lines by sector (million) – 2005 – 2010
Table 117 – Historic – Decline in Tiscali’s revenue, by sector (€ million) – 2006 – 2010
Table 118 – Historic – International internet bandwidth – 2005 – 2010
Table 119 – Historic – Increase in Telecom Italia’s broadband revenue – 2006 – 2010
Table 120 – Historic – Growth in the number of TIM’s fibre connections – 2006 – 2012
Table 121 – Historic – Change in SMS traffic – 2004 – 2010
Table 122 – Historic – Development of Wind Tre’s mobile revenue – 2005 – 2010
Table 123 – Historic – Vodafone mobile customer cost – 2007 – 2016
Table 124 – Historic – Change in Tiscali’s financial data (€ million) – 2006 – 2010
Table 125 – Historic – Decline in TIM’s annualised mobile ARPU – 2005 – 2010
Table 126 – Historic – Decline in Vodafone Italy’s mobile ARPU (£ / subscriber / month) – 2004 – 2010
Table 127 – Historic - Decline in mobile service market revenue (€ billion) – 2008 – 2010
Table 128 – Historic - Increase in SMS/MMS and other data revenue (€ billion) – 2008 – 2010
Table 129 – Historic - Growth in mobile data traffic – 2008 – 2010
Table 130 – Historic - Growth in the number of mobile broadband subscribers – 2008 – 2010
Table 131 – Historic - Decline in the number of Wind Tre’s registered mobile subscribers (thousand) – 2008 – 2010
Table 132 – Historic - Development of Wind Tre’s annualised ARPU (€ / subscriber / month) – 2008 – 2010
Table 133 – Historic – Development of TIM’s mobile revenue (€ million) – 2008 – 2010
Table 134 – Historic – Growth in the number of MVNO mobile subscribers – 2008 – 2010
Table 135 – Historic – Development of Fastweb’s financial data (CHF million) – 2008 – 2010
Table 136 – Historic – Change in the number of fixed-line accesses (million) – 2008 – 2010
Table 137 – Historic – Decline in the number of fixed-line in service and teledensity – 2008 – 2010

List of Charts

Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 – Scandinavia and Baltics – mobile subscriber penetration vs mobile broadband penetration
Chart 7 – Northern Europe – mobile subscriber penetration vs mobile broadband penetration
Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
Chart 11 – Northern Europe fixed and mobile broadband penetration
Chart 12 – Southern Europe fixed and mobile broadband penetration
Chart 13 – Eastern Europe fixed and mobile broadband penetration
Chart 14 – Development of fixed and mobile sector investment – 2009 – 2019
Chart 15 – Decline in fixed and mobile market revenue – 2010 – 2020
Chart 16 – Change in fixed and mobile retail revenue by type – 2013 – 2019
Chart 17 – Change in fixed market revenue by type – 2013 – 2019
Chart 18 – Development of TIM’s wholesale accesses lines by type – 2011 – 2020
Chart 19 – Fall in the number of fixed number portings – 2010 – 2018
Chart 20 – Change in the number of annual mobile numbers ported – 2011 – 2020
Chart 21 – Growth in the number of SIM and M2M cards – 2011 – 2020
Chart 22 – Growth in the number of mobile subscribers and penetration – 2011 – 2026
Chart 23 – Decline in mobile service market revenue – 2011 – 2019
Chart 24 – Reduction in the mobile device and service price index – 2013 – 2020
Chart 25 – Change in mobile market share of subscribers among main MNOs – 2009 – 2020
Chart 26 – Development of prepaid and contract cards in service – 2009 – 2020
Chart 27 – Change in the proportion of prepaid and contract cards in service – 2010 – 2020
Chart 28 – Growth in the number of M2M connections – 2013 – 2020
Chart 29 – Development of SMS/MMS and other data revenue (€ billion) – 2011 – 2019
Chart 30 – Decline in SMS traffic – 2011 – 2019
Chart 31 – Growth in mobile data traffic – 2011 – 2020
Chart 32 – Average data per SIM card per month – 2012 – 2020
Chart 33 – Growth in the number of mobile broadband subscribers – 2011 – 2026
Chart 34 – Change in TIM’s mobile internet subscriber base – 2013 – 2020
Chart 35 – Decline in the number of Wind Tre’s registered mobile subscribers – 2011 – 2020
Chart 36 – Decline in the number of Wind Tre’s active mobile subscribers – 2013 – 2020
Chart 37 – Development of Wind Tre’s annualised ARPU – 2011 – 2020
Chart 38 – Development of Wind Tre’s mobile revenue – 2011 – 2020
Chart 39 – Development of Wind Tre’s mobile EBITDA, capex – 2011 – 2020
Chart 40 – Growth in the number of TIM’s mobile subscribers (including M2M) – 2009 – 2020
Chart 41 – Decline in TIM’s annualised mobile ARPU – 2011 – 2020
Chart 42 – Development of TIM’s mobile revenue – 2011 – 2020
Chart 43 – Decline in Vodafone Italy’s mobile subscriber base – 2009 – 2020
Chart 44 – Change in Vodafone Italy’s mobile revenue by type – 2015 – 2021
Chart 45 – Decline in Vodafone Italy’s mobile ARPU – 2011 – 2020
Chart 46 – Increase in the number of Iliad Italia’s mobile subscribers – 2019 – 2020
Chart 47 – Growth in the number of MVNO mobile subscribers – 2011 – 2020
Chart 48 – Change in the number of fixed retail broadband subscribers by access type – 2011 – 2020
Chart 49 – Growth in the number of fixed broadband subscribers and penetration – 2011 – 2026
Chart 50 – Change in the share of broadband connections by access type – 2013 – 2020
Chart 51 – Growth in broadband penetration by technology – 2011 – 2019
Chart 52 – Change in broadband market share of subscribers by operator – 2009 – 2020
Chart 53 – Change in the number of broadband lines by speed (new style) – 2014 – 2019
Chart 54 – Change in the proportion of broadband lines by speed (new style) – 2014 – 2019
Chart 55 – Growth in fixed broadband data traffic and consumption – 2014 – 2019
Chart 56 – Growth in the proportion of broadband and fibre lines as proportion of total access lines – 2009 – 2020
Chart 57 – Growth in the number of superfast broadband lines (above 30Mb/s) in service – 2013 – 2019
Chart 58 – Decline in the number of DSL connections – 2009 – 2020
Chart 59 – Change in the market share of fixed broadband connections by operator – 2011 – 2020
Chart 60 – Change in the number of Telecom Italia’s broadband subscribers by type – 2011 – 2020
Chart 61 – Change in Telecom Italia’s broadband ARPU – 2011 – 2020
Chart 62 – Increase in Telecom Italia’s broadband revenue – 2011 – 2020
Chart 63 – Growth in Fastweb’s broadband subscriber base – 2011 – 2020
Chart 64 – Decline in Tiscali’s fixed broadband subscriber base – 2011 – 2020
Chart 65 – Growth in the number of fibre broadband lines by type – 2014 – 2020
Chart 66 – Growth in the number of TIM’s fibre connections – 2013 – 2020
Chart 67 – Growth in the number of Fixed Wireless Access (FWA) subscribers– 2013 – 2020
Chart 68 – Development of Telecom Italia Group’s financial data – 2011 – 2020
Chart 69 – Change in Telecom Italia’s domestic revenue by sector – 2011 – 2020
Chart 70 – Telecom Italia domestic revenue – 2011 – 2020
Chart 71 – Development in the in number of Telecom Italia’s access lines by sector – 2011 – 2020
Chart 72 – Decline in Tiscali’s revenue, by sector – 2011 – 2020
Chart 73 – Development of Tiscali’s financial data – 2011 – 2020
Chart 74 – Development of Fastweb’s financial data (€) – 2017 – 2020
Chart 75 – Development of Fastweb’s financial data (CHF) – 2011 – 2020
Chart 76 – Change in the number of fixed-line accesses (TIM and altnets) – 2011 – 2020
Chart 77 – Decline in the number of fixed-lines in service and teledensity – 2011 – 2026
Chart 78 – Change in the number of fixed-line accesses by platform – 2014 – 2020
Chart 79 – Change in the proportion of fixed-line accesses by platform – 2016 – 2020
Chart 80 – Change in the market share of fixed-line accesses by operator – 2010 – 2020

List of Exhibits

Exhibit 1 – Generalised Market Characteristics by Market Segment
Exhibit 2 – Access and the local loop
Exhibit 3 – 3G auction results – 2000
Exhibit 4 – 3G auction results – 2009
Exhibit 5 – Spectrum allocations at auction – 2011
Exhibit 6 – Total spectrum outlay by operator – 2011
Exhibit 7 – Wind Tre’s spectrum concessions
Exhibit 8 – Iliad’s spectrum concessions – 2021
Exhibit 9 – WiMAX licensees – 2010
Exhibit 10 - Principal backbone providers
Exhibit 11 – 2Africa submarine cable
Exhibit 12 – 2Africa landing stations

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Italy Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

Purchase this Report

Italy’s MNOs progress with switching off 3G networks

Key developments:

Companies mentioned in this report:

Key statistics

Regional European Market Comparison

Country overview

Covid-19 and its impact on the telecom sector

Telecommunications market

Regulatory environment

Mobile market

Fixed-line broadband market

Fixed network operators

Telecommunications infrastructure

Appendix – Historic data

Glossary of abbreviations

Related reports

Purchase this Report

Share this Report

TMT Intelligence

A platform to scale your intelligence tasks

Research Methodology

Hot Topics

News & Views