2019 Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Last updated: 19 May 2020 Update History

Report Status: Archived

Report Pages: 228

Analyst: Henry Lancaster

Contact BuddeComm

Purchase this Report

Summary
Table Of Contents

Publication Overview

This report provides a comprehensive overview of trends and developments in the Netherlands’ telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

Market and industry analyses, trends and developments;
Facts, figures and statistics;
Industry and regulatory issues;
Infrastructure developments;
Major Players, Revenues, Subscribers, ARPU, MoU;
Mobile Voice and Data Markets;
Broadband (FttP, DSL, cable, wireless);
Mobile subscribers and ARPU;
Broadband market forecasts;
Government policies affecting the telecoms industry;
Market liberalisation and industry issues;
Telecoms operators – privatisation, IPOs, acquisitions, new licences;
Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- November 2019 (17th Edition)

Executive Summary

Netherlands preparing for 5G network sharing scheme

In common with other telecom markets in the region, the Dutch market is seeing a continuing decline in the fixed-line voice market as customers migrate to VoIP and mobile platforms for voice calls. In addition, the physical copper infrastructure is being replaced with fibre. KPN planned to stop marketing PSTN lines during 2020 and focus on IP connectivity. As part of this process, some customers in rural areas, where the cost of deploying fibre is prohibitive, are being served with hybrid DSL/LTE services while for a number of customers 5G will replace fixed-line connectivity for voice and data services in coming years.

The country has one of the highest fixed broadband penetration rates in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments. By early 2019 about 44% of fixed broadband connections provided data above 100Mb/s. Under regulatory measures main telcos KPN and VodafoneZiggo are obliged to offer wholesale access to competitors: VodafoneZiggo’s wholesale offer was published in March 2019.

Growth in the number of mobile subscribers in the Dutch market recovered in 2018 following a few years of stagnation. Operators are concentrating investment on 5G, while KPN is also closing 3G infrastructure with a view to refarming spectrum and other assets for LTE and 5G services.

This report details the key aspects of the Dutch telecom market, providing data on fixed network services, profiles of the major operators, and a review of the key regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure. In addition, the report covers the fixed and wireless broadband markets, including statistics and analyses on technology deployments. The report also assesses the mobile voice and data segments, detailing the strategies of the MNOs, the deployment of emerging technologies, and a range of regulatory issues. A range of subscriber forecasts to 2024 are also provided.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

KPN to stop offering ISDN2/PSTN services;
VodafoneZiggo publishes wholesale reference offer;
Government invests €90 million in smart infrastructure project;
Netherlands Telecom Agency given oversight for smart meter deployments;
KPN reports recovery in revenue for 9M 2019;
Regulator to issue guidelines on infrastructure sharing to promote 5G rollouts, aims to recall unused mobile numbers;
T-Mobile Netherlands trials 5G using spectrum in the 700MHz band;
KPN preps for 5G trials, plans 3G network shutdown in 2022, closes down four sub-brands;
MNOs join with banks to launch m-payments system;
Report update includes the regulator's market data to Q4 2018, telcos' operating and financial data to Q3 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

KPN, UPC Netherlands, Tele2 Netherlands, Stipte (Scarlet Telecom), Ziggo, VodafoneZiggo, Orange Netherlands, Versatel, T-Mobile Netherlands, Reggefiber

Key statistics
Regional European Market Comparison

Europe Telecom Maturity Index by tier

Market Leaders
Market Challengers
Market Emergents

TMI versus GDP
Mobile and mobile broadband penetration
Fixed versus mobile broadband penetration

Country overview
COVID-19 and its impact on the telecom sector

Economic considerations and responses
Mobile devices
Subscribers
Infrastructure

Telecommunications market

Market analysis

Regulatory environment

Historical overview
Regulatory authority
Telecom sector liberalisation
Interconnect
Access

Cable access
Fibre access

Number Portability (NP)
Carrier PreSelection (CPS)
Wholesale Line Rental (WLR)

Fixed network operators

Royal Koninklijke PTT Nederland (KPN)
Scarlet Telecom (Stipte)
Tele2 Netherlands

Versatel Telecom International

VodafoneZiggo

Telecommunications infrastructure

National telecom network
International infrastructure
Smart infrastructure

Amsterdam

Wholesale

Wholesale broadband access

Broadband market

Introduction and statistical overview

Market analysis
Government support
Broadband statistics

Hybrid Fibre Coax (HFC) networks

Introduction
VodafoneZiggo

Digital Subscriber Line (DSL) networks

Introduction
VDSL

Fibre-to-the-Premises (FttP) networks

Regulating fibre
KPN
Government, councils and telcos involved

Other fixed broadband services

Wireless Local Loop (WLL)
Wireless LANS/Wi-Fi
WiMAX
Internet via satellite

Mobile communications

Market analysis
Mobile statistics

General statistics

Mobile infrastructure

Digital networks

Internet of Things (IoT)

Machine-to-Machine (M2M)

Mobile voice
Mobile data

Multimedia Messaging Services (MMS)

Mobile broadband
Regulatory issues

Spectrum regulations and spectrum auctions
Mobile Termination Rates (MTRs)
Mobile Number Portability (MNP)
Roaming
Network sharing

Major mobile operators

KPN
VodafoneZiggo
T-Mobile Netherlands
Mobile Virtual Network Operators (MVNOs)

Mobile content and applications

M-payments
Satellite mobile

Appendix – Historic data
Glossary of abbreviations
Related reports

List of Tables

Table 1 – Top Level Country Statistics and Telco Authorities - Netherlands – 2019 (e)
Table 2 – Change in telecom infrastructure investment by sector – 2012 – 2018
Table 3 – Change in the number of wholesale unbundled connections – 2014 – 2018
Table 4 – Wholesale fibre active unbundled connections – 2014 – 2018
Table 5 – Decline in the number of WLR lines – 2008 – 2019
Table 6 – Decline in fixed-line revenue (PSTN, VoB) – 2006 – 2018
Table 7 – Decline in VoIP and PSTN traffic – 2016 – 2018
Table 8 – Decline in fixed-line traffic revenue – 2006 – 2018
Table 9 – Change in fixed-line service revenue by retail, wholesale – 2013 – 2018
Table 10 – Development of KPN’s annual net line loss (consumer) – 2005 – 2019
Table 11 – Decline in the number of KPN’s connected PSTN households (consumer) – 2005 – 2019
Table 12 – Change in the number of KPN’s RGUs by platform (consumer) – 2015 – 2019
Table 13 – Development of KPN Group’s financial data – 2009 – 2019
Table 14 – KPN financial data by sector (Netherlands) – 2005 – 2019
Table 15 – Development of VodafoneZiggo’s financial data – 2006 – 2019
Table 16 – Change in VodafoneZiggo’s subscriber base by platform – 2007 – 2019
Table 17 – Fixed lines in services by type (retail) – 2008 – 2018
Table 18 – Proportion of fixed-lines churned and disconnected – 2015 – 2018
Table 19 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
Table 20 – Growth in international internet bandwidth – 2009 – 2016
Table 21 – Development of KPN’s wholesale connections by type – 2015 – 2019
Table 22 – Change in the proportion of retail broadband service connections with bundle types – 2015 – 2019
Table 23 – Change in the number of fixed broadband subscribers by platform – 2010 – 2019
Table 24 – Change in fixed-line broadband market share by technology – 2009 – 2019
Table 25 – Growth in the number of fixed broadband subscribers and penetration – 2010 – 2025
Table 26 – Change in the proportion of broadband connections by speed – 2010 – 2019
Table 27 – Development of broadband penetration by technology – 2007 – 2019
Table 28 – Increase in the number of retail cable broadband subscribers – 2009 – 2019
Table 29 – Change in the number of cable broadband connections by speed – 2010 – 2019
Table 30 – Development of VodafoneZiggo’s cable broadband financial data – 2010 – 2020
Table 31 – Growth in the number of VodafoneZiggo’s broadband subscribers – 2010 – 2020
Table 32 – Change in the number of KPN’s consumer retail broadband subscribers – 2010 – 2020
Table 33 – Decline in the number of DSL subscribers – 2009 – 2019
Table 34 – Development of DSL broadband connections by speed – 2010 – 2019
Table 35 – Increase in the number of premises connected and passed with upgraded copper – 2014 – 2019
Table 36 – Increase in the number of FttP premises connected and passed – 2010 – 2018
Table 37 – Growth in the number of FttP subscribers – 2010 – 2019
Table 38 – Change in the number of FttP retail and wholesale business connections – 2015 – 2019
Table 39 – Change in the number of unbundled fibre broadband connections from KPN, by platform – 2015 – 2019
Table 40 – Change in the number of fibre broadband connections by speed – 2013 – 2019
Table 41 – Decline in mobile retail and wholesale revenue – 2013 – 2018
Table 42 – Change in mobile services revenue by sector– 2008 – 2018
Table 43 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
Table 44 – Change in mobile subscriber market share of subscribers by operator – 2006 – 2018
Table 45 – Change in prepaid and contract subscribers by market share (MNOS) – 2008 – 2018
Table 46 – Change in the number of prepaid and contract subscribers (retail, MNOs) – 2007 – 2018
Table 47 – Growth in the number of mobile antennae in service by technology – 2014 – 2019
Table 48 – Investment in mobile infrastructure – 2012 – 2018
Table 49 – Increase in the number of M2M connections – 2010 – 2018
Table 50 – Growth in mobile voice traffic – 2007 – 2018
Table 51 – Growth in mobile data traffic – 2008 – 2018
Table 52 – Growth in mobile data traffic, quarterly change – 2016 – 2018
Table 53 – Decline in SMS traffic – 2008 – 2018
Table 54 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
Table 55 – Change in the number of mobile broadband subscribers by type – 2009 – 2018
Table 56 – 3G licence awards (spectrum, spectrum fees and admin fees) – July 2000
Table 57 – Decline in wholesale termination revenue – 2007 – 2018
Table 58 – Increase in wholesale terminated traffic – 2010 – 2018
Table 59 – Change in the number of KPN Mobile’s consumer retail and wholesale subscribers – 2006 – 2019
Table 60 – Development of KPN Mobile’s revenue by type – 2015 – 2019
Table 61 – KPN Mobile revenue by quarter – 2015 – 2019
Table 62 – KPN mobile monthly ARPU – 2006 – 2019
Table 63 – Development of VodafoneZiggo’s mobile revenue – 2016 – 2019
Table 64 – Change in the number of VodafoneZiggo mobile subscribers – 2009 – 2019
Table 65 – VodafoneZiggo ARPU – 2009 – 2019
Table 66 – Change in the number of T-Mobile Netherlands’ subscribers by type– 2006 – 2019
Table 67 – Development of T-Mobile Netherlands’ financial data – 2006 – 2019
Table 68 – Growth in the number of MVNO subscribers and market share – 2005 – 2018
Table 69 – Historic - Fixed lines in service and teledensity – 1999 – 2009
Table 70 – Historic - KPN Group financial data – 2004 – 2009
Table 71 – Historic - UPC Nederland subscribers – 2005 – 2014
Table 72 – Historic - KPN consumer market share by sector – 2007 – 2017
Table 73 – Historic – International internet bandwidth – 1998 – 2009
Table 74 – Historic - CPS connections – 2008 – 2014
Table 75 – Historic - Fixed-line traffic by type – 2008 – 2015
Table 76 – Historic - Tele2 Netherlands residential subscribers by type – 2007 – 2018
Table 77 – Historic - Tele2 Netherlands revenue by sector – 2007 – 2018
Table 78 – Historic - Unbundled MDF connections by type – 2008 – 2015
Table 79 – Historic - Broadband retail subscribers (cable modem, DSL, fibre) – 1999 – 2009
Table 80 – Historic - KPN/Reggefiber FttP activated premises – 2009 – 2015
Table 81 – Historic - UPC Nederland subscribers – 2005 – 2014
Table 82 – Historic - UPC Netherlands revenue (€) – 2007 – 2014
Table 83 – Historic - UPC Netherlands revenue by segment (€) – 2012 – 2014
Table 84 – Historic - Tele2 Netherlands’ DSL subscribers – 2006 – 2018
Table 85 – Historic - Mobile (SIM) subscribers and penetration rate (regulator data) – 1999 – 2009
Table 86 – Historic - Vodafone Netherlands financial data – 2007 – 2017
Table 87 – Historic - VodafoneZiggo mobile subscribers – 2004 – 2019
Table 88 – Historic - T-Mobile Netherlands mobile service revenue – 2007 – 2016
Table 89 – Historic - T-Mobile Netherlands blended ARPU – 2006 – 2016
Table 90 – Historic - Mobile services market revenue (MNOs) – 2006 – 2015
Table 91 – Historic - KPN LTE subscribers – 2013 – 2015
Table 92 – Historic - Cumulative mobile numbers ported – 2003 – 2009
Table 93 – Historic - Vodafone Netherlands ARPU – 2004 – 2009
Table 94 – Historic - Vodafone Netherlands voice traffic – 2004 – 2016
Table 95 – Historic - Tele2 mobile subscribers – 2007 – 2018
Table 96 – Historic - Tele2 mobile revenue – 2012 – 2018

List of Charts

Chart 1 – Europe Telecoms Maturity Index – Market Leaders (top tier)
Chart 2 – Europe Telecoms Maturity Index – Market Challengers (middle tier)
Chart 3 – Europe Telecoms Maturity Index – Market Emergents (bottom tier)
Chart 4 – Overall view - Telecoms Maturity Index vs GDP per Capita
Chart 5 – Europe - mobile subscriber penetration vs mobile broadband penetration
Chart 6 – Scandinavia and Baltics: mobile subscriber penetration vs mobile broadband penetration
Chart 7 – Northern Europe –mobile subscriber penetration vs mobile broadband penetration
Chart 8 – Southern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 9 – Eastern Europe mobile subscriber penetration vs mobile broadband penetration
Chart 10 – Scandinavia and Baltics fixed and mobile broadband penetration
Chart 11 – Northern Europe fixed and mobile broadband penetration
Chart 12 – Southern Europe fixed and mobile broadband penetration
Chart 13 – Eastern Europe fixed and mobile broadband penetration
Chart 14 – Change in telecom infrastructure investment by sector – 2012 – 2018
Chart 15 – Change in the number of wholesale unbundled connections – 2014 – 2018
Chart 16 – Decline in the number of WLR lines – 2008 – 2019
Chart 17 – Decline in fixed-line revenue (PSTN, VoB) – 2006 – 2018
Chart 18 – Decline in VoIP and PSTN traffic – 2016 – 2018
Chart 19 – Decline in fixed-line traffic revenue – 2006 – 2018
Chart 20 – Change in fixed-line service revenue by retail, wholesale – 2013 – 2017
Chart 21 – Decline in the number of KPN’s connected PSTN households (consumer) – 2005 – 2019
Chart 22 – Change in the number of KPN’s RGUs by platform (consumer) – 2015 – 2019
Chart 23 – Development of KPN Group’s financial data – 2009 – 2019
Chart 24 – KPN consumer and business financial data (Netherlands) – 2005 – 2019
Chart 25 – Development of VodafoneZiggo’s financial data – 2006 – 2019
Chart 26 – Change in VodafoneZiggo’s subscriber base by platform – 2007 – 2019
Chart 27 – Fixed lines in services by type – 2008 – 2018
Chart 28 – Decline in the number of fixed lines in service and teledensity – 2009 – 2024
Chart 29 – Development of KPN’s wholesale connections by type – 2015 – 2019
Chart 30 – Change in the proportion of retail broadband service connections with bundle types – 2015 – 2019
Chart 31 – Change in the number of fixed broadband subscribers by platform – 2010 – 2019
Chart 32 – Change in fixed-line broadband market share by technology – 2008 – 2019
Chart 33 – Growth in the number of fixed broadband subscribers and penetration – 2010 – 2025
Chart 34 – Change in the proportion of broadband connections by speed – 2010 – 2019
Chart 35 – Development of broadband penetration by technology – 2007 – 2019
Chart 36 – Increase in the number of retail cable broadband subscribers – 2009 – 2018
Chart 37 – Change in the number of cable broadband connections by speed – 2010 – 2019
Chart 38 – Development of VodafoneZiggo’s cable broadband financial data – 2006 – 2020
Chart 39 – Growth in the number of VodafoneZiggo’s broadband subscribers – 2010 – 2020
Chart 40 – Change in KPN’s consumer retail broadband subscriber base – 2007 – 2020
Chart 41 – Decline in the number of DSL subscribers – 2009 – 2019
Chart 42 – Development of DSL broadband connections by speed – 2010 – 2019
Chart 43 – Increase in the number of premises connected and passed with upgraded copper – 2014 – 2019
Chart 44 – Increase in the number of FttP premises connected and passed – 2010 – 2019
Chart 45 – Growth in the number of FttP subscribers – 2006 – 2019
Chart 46 – Change in the number of FttP retail and wholesale business connections – 2015 – 2019
Chart 47 – Change in the number of unbundled fibre broadband connections from KPN, by platform – 2015 – 2019
Chart 48 – Change in the number of fibre broadband connections by speed – 2013 – 2019
Chart 49 – Decline in mobile retail and wholesale revenue – 2013 – 2018
Chart 50 – Change in mobile services revenue by sector– 2008 – 2018
Chart 51 – Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
Chart 52 – Change in mobile subscriber market share of subscribers by operator – 2006 – 2018
Chart 53 – Change in prepaid and contract subscribers by market share (MNOS) – 2008 – 2018
Chart 54 – Change in the number of prepaid and contract subscribers – 2007 – 2018
Chart 55 – Growth in the number of mobile antennae in service by technology – 2014 – 2019
Chart 56 – Investment in mobile infrastructure – 2012 – 2018
Chart 57 – Increase in the number of M2M connections – 2010 – 2018
Chart 58 – Growth in mobile voice traffic – 2007 – 2018
Chart 59 – Growth in mobile data traffic – 2008 – 2018
Chart 60 – Growth in mobile data traffic, quarterly change – 2016 – 2018
Chart 61 – Decline in SMS traffic – 2008 – 2018
Chart 62 – Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
Chart 63 – Change in the number of mobile broadband subscribers by type – 2009 – 2018
Chart 64 – Decline in wholesale termination revenue – 2007 – 2018
Chart 65 – Increase in wholesale terminated traffic – 2010 – 2018
Chart 66 – Change in the number of KPN Mobile’s consumer retail and wholesale subscribers – 2006 – 2019
Chart 67 – Development of KPN Mobile’s revenue by type – 2015 – 2019
Chart 68 – KPN Mobile revenue by quarter – 2015 – 2019
Chart 69 – Development of VodafoneZiggo’s mobile revenue – 2016 – 2019
Chart 70 – Change in the number of VodafoneZiggo mobile subscribers – 2009 – 2019
Chart 71 – Change in the number of T-Mobile Netherlands’ subscribers by type– 2009 – 2019
Chart 72 – Development of T-Mobile Netherlands’ financial data – 2006 – 2019
Chart 73 – Growth in the number of MVNO subscribers and market share – 2005 – 2019

List of Exhibits

Exhibit 1 – Generalised Market Characteristics by Market Segment
Exhibit 2 – Access and the local loop
Exhibit 3 – 2.6GHz spectrum auction – April 2010
Exhibit 4 – Spectrum auction – October 2012
Exhibit 5 – Historic - Fixed-to-mobile interconnections tariffs – 2007 – 2009

Related Reports

Purchase this Report

Contact BuddeComm

Share this Report

TMT Intelligence

A platform to scale your intelligence tasks

Monitor critical insights with our AI-powered Market Intelligence Platform gathering and analyzing intelligence in real time. With AI trained to spot emerging trends and detect new strategic opportunities, our clients use TMT Intelligence to accelerate their growth.

If you want to know more about it, please see:

TMT Intelligence Platform

Research Methodology

BuddeComm's strategic business reports contain a combination of both primary and secondary research statistics, analyses written by our senior analysts supported by a network of experts, industry contacts and researchers from around the world as well as our own scenario forecasts.

For more details, please see:

Research Methodology

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

Hot Topics

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to BuddeComm's weekly newsletter.

Unsubscribe

2019 Netherlands - Telecoms, Mobile and Broadband - Statistics and Analyses

Purchase this Report

Netherlands preparing for 5G network sharing scheme

Key developments:

Companies mentioned in this report:

Key statistics

Regional European Market Comparison

Country overview

COVID-19 and its impact on the telecom sector

Telecommunications market

Regulatory environment

Fixed network operators

Telecommunications infrastructure

Broadband market

Mobile communications

Appendix – Historic data

Glossary of abbreviations

Related reports

Purchase this Report

Share this Report

TMT Intelligence

A platform to scale your intelligence tasks

Research Methodology

Hot Topics

News & Views