2017 Italy - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Italy’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- November 2017 (15th Edition)

Executive Summary

Italian government steps in to invoke special powers over Telecom Italia

Italy’s large telecom market has one of the highest mobile penetration rates in Europe and has benefitted from progressive government programs aimed at developing the fibre broadband sector. The number of broadband subscribers is growing steadily though the DSL segment has begun to contract as subscribers are migrated to the fibre platform. The fibre sector is spearheaded by efforts from Telecom Italia and supplemented by investments from other telcos and municipal governments. Regulatory measures have also been introduced to facilitate access to NGNs, while the government is investing €4 billion to provide broadband across the country. The wholesale provider Open fibre has thus far secured two of the three tenders to extend fibre-based broadband access to underserved areas.

The vibrant mobile market has undergone considerable changes in recent years following the merger of Wind and 3 Italia to become Wind Tre in January 2017. As a result of the merger the market gained a new entrant in the form of Iliad, which secured access to spectrum and to part of Wind Tre’s infrastructure to enable it to offer services while its own network is being developed. Services are expected to be launched in early 2018, and given the success of its operations in its home market of France the company is expected to make considerable waves in the Italian mobile segment.

Network operators have also been among the first in Europe to trial services based on 5G. To this end they have been helped by the regulator which made available spectrum in the 3.5GHz band and assigned a number of cities which are the test-beds for future services.

This report analyses the key aspects of the Italian telecom market, providing the latest data and statistics on the country and the fixed network services sector. It also reviews the main regulatory issues including number portability and local loop unbundling. In addition the report covers the fixed-line and mobile broadband markets, including the burgeoning fibre sector. The report also reviews the mobile market, including statistics, regulatory issues and an assessment of mobile data services. It profiles the major providers and assesses the impact of emerging technologies on their strategies for coming years.

Key developments:

  • Government steps in to invoke special powers over Telecom Italia;
  • Global Cloud Xchange announces plans to build the EAGLE submarine cable system linking Italy to Hong Kong;
  • FiberCo coordinating fibre deployments to 20 million people in 15 cities;
  • Telecom Italia commits to deliver FttP/FttB to an additional 138 cities by 2018, reconsiders spinning off access network into separate company;
  • Infratel opens consultation on third broadband project;
  • Regulator consults on extending 3.5GHz licenses; Fastweb delivering 500Mb/s service to 7.5 million premises;
  • Milan’s Metroweb acquired by Enel;
  • Fastweb joins TIM in fibre venture;
  • TIM’s LTE trials reach speeds of 1Gb/s;
  • Vodafone Italy and TIM settle into NB-IoT services over their LTE networks;
  • Vodafone Italy extends its 550Mb/s LTE-A service to seven cities;
  • Government selects operators for 5G technology trials in five cities;
  • Regulator extends 3G licences to 2029 and GSM licences to 2027;
  • Spectrum auction opens up LTE sector and delivers €3.945 billion for the government;
  • MVNO customer base exceeds 7.2 million;
  • Report update includes the regulator’s market data to June 2017, telcos’ operating and financial data to Q3 2017, recent market developments.

Companies mentioned in this report:

Telecom Italia (TIM), Fastweb, BT Italia, Tiscali, Metroweb, Vodafone Italy, Wind Tre (3 Italia / Wind Telecom).

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authority
    • 3.3 Telecom sector liberalisation
    • 3.4 Interconnect
    • 3.5 Access
    • 3.6 Number Portability (NP)
    • 3.7 Carrier PreSelection (CPS)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Telecom Italia (TIM)
    • 4.3 Wind Tre
    • 4.4 BT Italia
    • 4.5 Tiscali
    • 4.6 Fastweb
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 International
      • 5.2.1 Submarine cable networks
      • 5.2.2 Satellite networks
    • 5.3 Infrastructure developments
      • 5.3.1 Next Generation Network (NGN)
    • 5.4 Smart infrastructure
      • 5.4.1 Smart Cities
      • 5.4.2 Smart meters
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Broadband statistics
      • 6.1.2 Government support
      • 6.1.3 National Broadband Plan
    • 6.2 Forecasts – broadband subscribers – 2018; 2020; 2022
    • 6.3 Hybrid Fibre Coax (HFC) networks
    • 6.4 Digital Subscriber Line (DSL) networks
      • 6.4.1 Telecom Italia
      • 6.4.2 Fastweb
      • 6.4.3 Tiscali
      • 6.4.4 Wind Tre
      • 6.4.5 Vectoring DSL
    • 6.5 Fibre-to-the-Premises (FttP) networks
      • 6.5.1 Introduction
      • 6.5.2 Telecom Italia
      • 6.5.3 Fastweb
      • 6.5.4 Other networks
      • 6.5.5 Other developments
    • 6.6 Other fixed broadband services
  • 7. Mobile communications
    • 7.1 Market analysis
    • 7.2 Mobile statistics
      • 7.2.1 General statistics
      • 7.2.2 Operator market shares
      • 7.2.3 Mobile voice
      • 7.2.4 Mobile data
      • 7.2.5 Mobile broadband
    • 7.3 Regulatory issues
      • 7.3.1 Spectrum regulations and spectrum auctions
      • 7.3.2 Roaming
      • 7.3.3 Network sharing
      • 7.3.4 Mobile Number Portability (MNP)
      • 7.3.5 Mobile Termination Rates (MTRs)
    • 7.4 Mobile infrastructure
      • 7.4.1 Digital networks
      • 7.4.2 Other infrastructure developments
    • 7.5 Major mobile operators
      • 7.5.1 Wind Tre (3 Italia/Wind)
      • 7.5.2 TIM
      • 7.5.3 Vodafone Italy
      • 7.5.4 Iliad
      • 7.5.5 MVNOs
    • 7.6 Mobile content and applications
      • 7.6.1 Mobile banking/ticketing
      • 7.6.2 Payment services
      • 7.6.3 Machine-to-Machine (M2M)
      • Table 1 – Country statistics – 2017 (e)
      • Table 2 – Telecom revenue and investment statistics – 2017 (e)
      • Table 3 – Telephone network statistics – 2017 (e)
      • Table 4 – Internet and broadband statistics – 2017 (e)
      • Table 5 – Mobile statistics – 2017 (e)
      • Table 6 – National telecommunications authority
      • Table 7 – Fixed and mobile market investment – 2004 - 2015
      • Table 8 – Share of fixed-line and mobile sector investment by operator – 2010 - 2015
      • Table 9 – Fixed and mobile market revenue – 2010 - 2017
      • Table 10 – Telecom Italia wholesale access lines – 2007 - 2017
      • Table 11 – Fixed number portings – 2010 - 2015
      • Table 12 – Telecom Italia fixed network revenue by sector (old reporting) – 2006 - 2012
      • Table 13 – Telecom Italia domestic revenue by sector – 2012 - 2017
      • Table 14 – Telecom Italia Group financial data – 2005 - 2017
      • Table 15 – Telecom Italia domestic revenue – 2005 - 2017
      • Table 16 – Telecom Italia accesses by sector – 2006 - 2017
      • Table 17 – Wind subscribers by sector – 2006 - 2017
      • Table 18 – Wind annualised fixed-line ARPU – 2006 - 2017
      • Table 19 – Wind financial data – 2006 - 2017
      • Table 21 – Tiscali subscribers (Italy) – 2007 - 2017
      • Table 22 – Tiscali revenue by sector – 2006 - 2017
      • Table 24 – Fastweb financial data (€) – 2005 - 2009
      • Table 25 – Fastweb financial data (CHF) – 2008 - 2017
      • Table 26 – Fastweb financial data (CHF) – 2008 – 2017
      • Table 27 – Fixed-line accesses (Telecom Italia and altnets) – 2008 - 2017
      • Table 28 – Fixed-line access market share by operator – 2010 - 2017
      • Table 29 – Fixed-line penetration – 2005 - 2016
      • Table 30 – International internet bandwidth – 2005 - 2016
      • Table 31 – NGA lines and proportion of total lines – 2011 - 2016
      • Table 32 – Historic - Internet subscribers and penetration rate – 1991 - 2009
      • Table 33 – Internet subscribers and penetration rate – 2010 - 2017
      • Table 34 – Total fixed retail broadband subscribers by access type – 2002 - 2018
      • Table 35 – Broadband penetration by technology – 2004 - 2016
      • Table 36 – Broadband market share of subscribers by operator – 2009 - 2017
      • Table 37 – Proportion of broadband connections by speed – 2009 - 2017
      • Table 38 – Broadband lines by speed – 2010 - 2017
      • Table 39 – Forecast broadband subscribers – 2018; 2020; 2022
      • Table 43 – Telecom Italia broadband subscribers by sector – 2006 - 2017
      • Table 44 – Telecom Italia wholesale access lines – 2007 - 2017
      • Table 45 – Telecom Italia broadband ARPU – 2006 – 2017
      • Table 46 – Telecom Italia internet revenue – 2007 - 2017
      • Table 49 – Tiscali financial data – 2008 - 2017
      • Table 50 – Wind broadband subscribers – 2005 - 2017
      • Table 51 – Wind Tre fixed-line and broadband subscribers – 2015 - 2016
      • Table 52 – Altnet fibre broadband lines – 2012 - 2017
      • Table 53 – Vodafone fixed-line broadband subscribers – 2014 - 2017
      • Table 54 – Historic - Mobile subscribers and penetration rate – 1995; 1997; 1999 - 2009
      • Table 55 – Mobile subscribers and penetration rate – 2010 - 2018
      • Table 56 – Mobile market revenue – 2008 – 2016
      • Table 57 – Mobile market investment – 2004 - 2013
      • Table 58 – Mobile market share of subscribers by operator – 2004 - 2017
      • Table 59 – Prepaid and contract cards in service – 2009 - 2016
      • Table 60 – Proportion of prepaid and contract cards in service – 2010 - 2017
      • Table 61 – SMS/MMS and other data revenue – 2008 - 2013
      • Table 62 – SMS traffic – 2008 - 2017
      • Table 63 – Mobile data traffic – 2011 - 2017
      • Table 64 – Average data per SIM card per month – 2012 - 2017
      • Table 65 – Vodafone SMS traffic – 2014 - 2016
      • Table 66 – Active mobile broadband subscribers – 2008 - 2017
      • Table 67 – Wind Telecom mobile internet subscribers – 2012 - 2016
      • Table 68 – Wind Telecom mobile internet revenue – 2013 - 2016
      • Table 69 – TIM mobile internet subscribers – 2013 - 2017
      • Table 70 – European roaming charges – 2007 – 2016
      • Table 71 – European data roaming charges – 2014 - 2017
      • Table 72 – Cumulative mobile numbers ported – 2003 – 2017
      • Table 73 – Annual mobile numbers portings – 2002 – 2017
      • Table 74 – 3 Italia registered mobile subscribers – 2008 - 2017
      • Table 75 – 3 Italia active mobile subscribers – 2013 - 2017
      • Table 76 – 3 Italia annualised ARPU – 2008 - 2017
      • Table 77 – Wind operational statistics and mobile revenue – 2005 – 2017
      • Table 78 – Wind annualised mobile ARPU – 2005 - 2017
      • Table 79 – Wind mobile subscriber statistics – 2005 - 2017
      • Table 80 – Wind Tre spectrum allocations –2017
      • Table 81 – Wind mobile revenue – 2008 - 2017
      • Table 82 – Wind mobile EBITDA, capex – 2011 - 2017
      • Table 83 – Wind financial data – 2015 - 2017
      • Table 84 – Wind mobile financial data – 2015 - 2017
      • Table 85 – TIM mobile subscribers – 2005 - 2017
      • Table 86 – TIM mobile revenue by sector – 2008 - 2017
      • Table 87 – Vodafone subscribers – 2001 - 2017
      • Table 88 – Vodafone fixed-line revenue by sector – 2010 - 2018
      • Table 89 – Vodafone mobile service revenue by sector – 2010 - 2018
      • Table 90 – Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2017
      • Table 91 – Vodafone mobile customer cost – 2007 - 2018
      • Table 92 – MVNO mobile subscribers – 2008 - 2016
      • Table 93 – Tiscali mobile subscribers – 2013 - 2017
      • Table 94 – Fastweb mobile subscribers – 2016 - 2017
      • Table 95 – MVNO market share of MVNO subscribers – 2010 - 2016
      • Table 96 – M2M connections – 2013 - 2017
      • Chart 1 – Fixed and mobile market investment – 2004 - 2015
      • Chart 2 – Total fixed and mobile market revenue – 2006 - 2017
      • Chart 3 – Telecom Italia wholesale access lines – 2007 - 2017
      • Chart 4 – Telecom Italia domestic revenue by sector – 2012 - 2017
      • Chart 5 – Telecom Italia Group financial data – 2006 - 2017
      • Chart 6 – Telecom Italia domestic revenue – 2005 - 2017
      • Chart 7 – Telecom Italia accesses by sector – 2006 - 2017
      • Chart 8 – Wind subscribers by sector – 2006 – 2017
      • Chart 9 – Wind financial data – 2006 – 2017
      • Chart 10 – Tiscali revenue by sector – 2006 - 2017
      • Chart 11 – Tiscali financial data – 2008 - 2017
      • Chart 12 – Fixed-line accesses (Telecom Italia and altnets) – 2008 – 2017
      • Chart 13 – Fixed-line access market share by operator – 2010 – 2017
      • Chart 14 – Internet subscribers and penetration rate – 2002 - 2017
      • Chart 15 – Total fixed broadband subscribers by access type – 2002 – 2018
      • Chart 16 – Broadband market share of subscribers by operator – 2009 – 2017
      • Chart 17 – Telecom Italia broadband subscribers by sector – 2006 - 2017
      • Chart 18 – Telecom Italia wholesale access lines – 2007 - 2017
      • Chart 19 – Mobile subscribers and penetration rate – 2002 - 2018
      • Chart 20 – Mobile market revenue – 2008 - 2017
      • Chart 21 – Mobile market share of subscribers by operator – 2004 – 2017
      • Chart 22 – 3 Italia mobile subscribers – 2008 - 2017
      • Chart 23 – 3 Italia annualised ARPU – 2008 – 2017
      • Chart 24 – TIM annualised ARPU – 2005 – 2017
      • Chart 25 – TIM revenue by sector, annual change – 2008 – 2017
      • Chart 26 – Vodafone prepaid, contract and blended ARPU (€) – 2004 - 2017
      • Exhibit 1 – Access and the local loop
      • Exhibit 2 - Principal backbone providers
      • Exhibit 3 – WiMAX licensees – 2010
      • Exhibit 4 – UMTS auction results – 2000
      • Exhibit 5 – UMTS auction results – 2009
      • Exhibit 6 – Spectrum allocations at auction – 2011
      • Exhibit 7 – Total spectrum outlay by operator – 2011

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