2013 France - Telecoms, IP Networks, Digital Media and Forecasts

Publication Overview

This report provides a comprehensive overview of trends and developments in France’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and Digital Media;
  • 3G subscriber and mobile ARPU forecasts to 2015;
  • Broadband market forecasts for selective years to 2020.

Key developments:

Auction for 2.6GHz frequency licences completed; Omea (Virgin Mobile) becomes the first full MVNO in France; Virgin Mobile launches quad-play service; MNP process reduced to three days; Bouygues Telecom buy’s KPN’s MVNO Simyo; DVB-T2 standard may be adopted by end-2015; Orange TV migrates to single access platform; SFR drops IPTV service in favour of partnership with Canal+; Orange invests €2 billion to provide 15 million households with FttH by 2015; regulator consults on 3.5GHs spectrum for broadband use; strong growth in number of homes passed by shared fibre networks; government promotes €20 billion investment for national FttH network by 2023; 4G licence auction brings in €936 million; Bouygues allowed to reuse 1800MHz holdings for LTE; success of fibre co-investment deals among operators; regulator market data for 2012; operator data to Q4 2012; market developments to April 2013.

Companies covered in this report include:

Orange, SFR, Iliad (Free), SFR, Numéricable, Bouygues Telecom, Vivendi, AB Group, TNTSat, Canal.

Researcher:- Henry Lancaster
Current publication date:- April 2013(12th Edition) 

Executive Summary

Fibre connections reach 12% of connected premises

BuddeComm’s annual publication, France - Telecoms, IP Networks, Digital Media and Forecasts, provides a comprehensive overview of the trends and developments in the telecommunications and digital media sectors of one of Europe’s largest markets. The report includes the regulator’s market data for 2012, operator data to Q4 2012 and market developments to April 2013.

Economic background

France’s economy continues to be sickened by the ongoing Eurozone crisis, with public finances in a poor position and a high ratio of debt to GDP. The exposure of French banks to Greek debts and the risk to the country’s credit rating prompted the government to introduce a variety of tax measures worth €12 billion for 2011-2012 in a bid to reduce the deficit to 3% of GDP in 2013. Real GDP growth reached only about 0.2% in 2012, and is expected to remain low for 2013.

Telecom market overview

France has one of the largest telecom markets in Europe. Telecom investment has recovered since 2009 as operators commit themselves to upgrading networks and securing mobile spectrum to provide 4G services. The bulk fixed operators’ investments is in networks, particularly in the fibre sector, while mobile operators are upgrading networks to maximise use of newly acquired spectrum. Broadband growth has tapered off in recent quarters in response to high penetration, and while DSL remains the main access platform the fibre sector is the strongest for growth in terms of subscribers and investment, with several players committed to massive roll-outs in coming years, supported by government funding and a sympathetic regulatory regime. Revenue from both mobile and fixed-line services (telephony and fixed-line internet) continues to fall, showing the effects of competition and regulatory measures.

Broadband market

The number of FttH connections has grown rapidly since 2008, though the total remains relatively small compared to the larger number of connected premises. A growing number of households have fibre delivered through network sharing agreements between ISPs and buildings’ management following regulatory decisions on terms and conditions for fibre access. Despite the daunting investment involved, France has become one of the main countries in Europe for fibre deployment. Much of this success has been achieved commercially, though since 2005 both central and municipal governments have been at the forefront in pushing a national fibre strategy.

Key telecom parameters – 2010; 2013

Sector

2010

2013 (e)

Subscribers by sector (million):

Fixed broadband subscribers

21.1

23.8

Mobile phone

65.0

75.7

Fixed-line telephony

32.9

28.9

Penetration by sector:

Fixed broadband

33.5%

37.5%

Mobile

101%

114%

Fixed-line

57%

53%

(Source: BuddeComm)

Market Highlights

  • Coverage of LTE networks using 800MHz and 2.6GHz spectrum bands has grown rapidly since spectrum auctions in 2010. This has supported a doubling of mobile data traffic during the last two years, growth which is expected to continue in coming years as consumers migrate from PCs to wireless broadband-enabled devices for data.
  • The number of FttH customers is above 315,000 one million, representing about 12% of connected premises compared to 9% in 2008.
  • The market share of MVNOs had gained ground steadily before falling back in 2012 in response to operators responding to competition with cheaper plans and pricing through their own low-costs brands.
  • Revenue from PSTN services continues to fall steadily, and is no longer compensated by revenue. From VoIP services.

This report is essential reading for those needing high level strategic information and objective analysis on the telecom sector in France. It provides further information on:

  • Market liberalisation and regulatory issues;
  • The impact of the global economic crisis;
  • Telecoms operators – privatisation, acquisitions, new licences;
  • Mobile data market developments in coming years in light of spectrum auctions and new license awards;
  • 3G developments, regulatory issues and technologies including HSPA and LTE;
  • Broadband migration to an FttH architecture;
  • Historical and current subscriber statistics and forecasts;
  • ARPU statistics and forecasts.

Data in this report is the latest available at the time of preparation and may not be for the current year.

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of France’s telecom market
  • 3. Regulatory Environment
    • 3.1 History
      • 3.1.1 Revised NFR
    • 3.2 National legal framework
    • 3.3 France NumErique 2012
    • 3.4 Regulatory authority
      • 3.4.1 Communications and Postal Regulatory Authority (ARCEP)
    • 3.5 Telecom sector liberalisation in France
      • 3.5.1 Privatisation of France Telecom
      • 3.5.2 Interconnect
      • 3.5.3 Access
      • 3.5.4 Number portability (NP)
      • 3.5.5 Carrier PreSelection (CPS)
  • 4. Fixed Network Market
    • 4.1 Market overview
    • 4.2 Fixed-line statistics
    • 4.3 France Telecom
      • 4.3.1 Performance in 2012
      • 4.3.2 Difficulties ahead
      • 4.3.3 International strategies
      • 4.3.4 2015 Action Plan
      • 4.3.5 Rebranding
    • 4.4 SFR
      • 4.4.1 Acquisition of neuf Cegetel
      • 4.4.2 Buyout of Vodafone
    • 4.5 Free (Iliad)
    • 4.6 Bouygues Telecom
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
    • 5.2 Next Generation Networks (NGNs)
    • 5.3 International infrastructure
      • 5.3.1 Submarine cable networks
      • 5.3.2 Satellite networks
      • 5.3.3 Wholesaling
      • 5.3.4 Cloud services
  • 6. Broadband Market
    • 6.1 Overview
      • 6.1.1 Local Loop Unbundling (LLU)
      • 6.1.2 Wholesale access
      • 6.1.3 Bitstream access
      • 6.1.4 Regulatory issues
      • 6.1.5 Leased line market
    • 6.2 Broadband statistics
    • 6.3 Cable modems
      • 6.3.1 Cable network agreements
      • 6.3.2 Cable consolidation
      • 6.3.3 Numéricable
    • 6.4 Asymmetrical Digital Subscriber Line (ADSL)
      • 6.4.1 Providers
      • 6.4.2 ADSL2+
      • 6.4.3 READSL2
      • 6.4.4 Very High Data Rate Digital Subscriber Line (VDSL)
      • 6.4.5 Symmetric Digital Subscriber Lines (SDSL)
    • 6.5 Broadband Powerline (BPL)
    • 6.6 Fibre market
      • 6.6.1 Overview
      • 6.6.2 Regulatory issues
      • 6.6.3 Regional support
      • 6.6.4 Local authorities
    • 6.7 Fibre-to-the-Home (FttH) networks
      • 6.7.1 Statistics
      • 6.7.2 Orange
      • 6.7.3 Iliad (Free)
      • 6.7.4 SFR
      • 6.7.5 Numéricable
      • 6.7.6 Bouygues Telecom
      • 6.7.7 Municipal projects
      • 6.7.8 Fibre network sharing
    • 6.8 Wireless broadband
      • 6.8.1 Wireless Local Loop (WLL)
      • 6.8.2 WiMAX players
      • 6.8.3 WLAN/WiFi
      • 6.8.4 Free
      • 6.8.5 Public Analogue Mobile Radio (PAMR)
      • 6.8.6 Internet via satellite
      • 6.8.7 Mobile broadband
  • 7. Digital Media
    • 7.1 Overview
    • 7.2 Key general trends
    • 7.3 Business models
      • 7.3.1 Bundled services
      • 7.3.2 Numéricable
    • 7.4 Regulator issues
      • 7.4.1 VoIP
    • 7.5 Digital TV
      • 7.5.1 Overview
      • 7.5.2 Broadband TV (IPTV)
      • 7.5.3 Video-on-Demand (VoD)
      • 7.5.4 VoIP
      • 7.5.5 Interactive TV (iTV)
      • 7.5.6 Cable TV (CATV)
      • 7.5.7 Satellite-based digital pay TV developments
      • 7.5.8 Digital Terrestrial TV (DTTV)
      • 7.5.9 Free-to-Air (FTA)
  • 8. Mobile Communications
    • 8.1 Overview of France’s mobile market
      • 8.1.1 Mobile statistics
      • 8.1.2 Operator market shares
    • 8.2 Regulatory issues
      • 8.2.1 Spectrum regulations and spectrum auctions
      • 8.2.2 Mobile termination rates (MTR)
      • 8.2.3 SMS interconnection
      • 8.2.4 Roaming
      • 8.2.5 Mobile Number Portability (MNP)
      • 8.2.6 Fixed-Mobile Convergence (FMC)
    • 8.3 Mobile technologies
      • 8.3.1 Digital
      • 8.3.2 Third Generation (3G) mobile
    • 8.4 Major mobile operators
      • 8.4.1 Orange
      • 8.4.2 SFR
      • 8.4.3 Free Mobile
      • 8.4.4 Bouygues Telecom
      • 8.4.5 MVNOs
    • 8.5 Mobile voice services
      • 8.5.1 Prepaid
    • 8.6 Overview of France’s mobile data services market
    • 8.7 Mobile technologies
      • 8.7.1 Third Generation (3G) mobile
      • 8.7.2 Spectrum allocations
      • 8.7.3 790-862MHz
      • 8.7.4 900MHz
      • 8.7.5 1800MHz
      • 8.7.6 2.6GHz
      • 8.7.7 Network sharing
    • 8.8 Mobile Messaging
      • 8.8.1 Short Message Service (SMS)
      • 8.8.2 Multimedia Messaging Service (MMS)
    • 8.9 Mobile data services
      • 8.9.1 General Packet Radio Services (GPRS)
      • 8.9.2 High-Speed Packet Access (HSPA)
      • 8.9.3 High-Speed Uplink Packet Access (HSUPA)
      • 8.9.4 Long-term Evolution (LTE)
      • 8.9.5 Enhanced Data for GSM Evolution (EDGE)
      • 8.9.6 Vodafone 360
      • 8.9.7 Application stores
      • 8.9.8 Femtocells
      • 8.9.9 Mobile TV
    • 8.10 Mobile content and applications
      • 8.10.1 Location based services
      • 8.10.2 Near Field Communication (NFC)
      • 8.10.3 Mobile satellite services
      • 8.10.4 Mobile VoIP
      • 8.10.5 Machine-to-Machine (M2M)
  • 9. Forecasts
    • 9.1 Forecasts – broadband subscribers – 2009 - 2012; 2020
      • 9.1.1 Scenario 1 – higher growth broadband subscriber growth
      • 9.1.2 Scenario 2 – lower broadband subscriber growth
    • 9.2 Forecasts – mobile ARPU – 2009-2015
    • 9.3 Forecasts – UMTS subscribers to 2015
    • 9.4 Forecasts – Mobile TV subscribers to 2015
    • Table 1 – Country statistics – 2012 (e)
    • Table 2 – Telecom revenue and investment statistics – 2012
    • Table 3 – Telephone network statistics – 2012
    • Table 4 – Internet user statistics – 2012
    • Table 5 – Broadband statistics – 2013
    • Table 6 – Mobile statistics – 2013
    • Table 7 – National telecommunications authorities
    • Table 8 – Telecom service investment – 2002 - 2012
    • Table 9 – End-user traffic volume in minutes by sector – 2002 - 2012
    • Table 10 – End-user traffic growth by sector – 2002 - 2012
    • Table 11 – Proportion of fixed lines by technology – 2004 - 2012
    • Table 12 – Telecom end-user revenue – 2002 - 2013
    • Table 13 – Proportion of telecom revenue by sector – 2002 - 2012
    • Table 14 – End-user telecom market value by sector – 2003 - 2012
    • Table 15 – End-user telecom market value annual change – 2003 - 2012
    • Table 16 – Fixed lines subscriptions by type – 2003 - 2012
    • Table 17 – Fixed-call termination charges – 2008 - 2013
    • Table 18 – Interconnect revenue – 2007 - 2012
    • Table 19 – Interconnect volume – 2007 - 2012
    • Table 20 – Access lines, LLU and bitstream (regulator data) – 2008 - 2012
    • Table 21 – Fixed numbers ported annually – 2006 - 2012
    • Table 22 – Indirect connections – 2005 - 2012
    • Table 23 – Annual change in carrier preselection usage – 2002 - 2012
    • Table 24 – Fixed-line revenue (outbound) – 2004 - 2012
    • Table 25 – Fixed-lines in service – 2011 - 2012
    • Table 26 – France Telecom customers by sector (France) – 2006 - 2012
    • Table 27 – France Telecom PSTN lines – 2007 - 2012
    • Table 28 – France Telecom Group financial data by sector – 2008 - 2012
    • Table 29 – France Telecom (domestic) financial data – 2007 - 2012
    • Table 30 – France Telecom (domestic) telecom capex – 2008 - 2012
    • Table 31 – France Telecom retail and wholesale lines – 2006 - 2012
    • Table 32 – SFR subscribers – 2006 - 2012
    • Table 33 – SFR financial data – 2005 - 2012
    • Table 34 – SFR telecom capex – 2008 - 2012
    • Table 35 – neuf Cegetel financial data (historic) – 2006 - 2007
    • Table 36 – neuf Cegetel subscribers (historic) – 2006 - 2008
    • Table 37 – Free financial data and annual change – 2006 - 2012
    • Table 38 – Free DSL, LLU subscribers – 2005 - 2012
    • Table 39 – Free telecom capex – 2007 – 2012
    • Table 40 – Bouygues Telecom subscribers by sector – 2010- 2011
    • Table 41 – Bouygues Telecom financial data – 2005 - 2012
    • Table 42 – France Telecom wholesale broadband lines – 2005 - 2012
    • Table 43 – Internet users and penetration rate – 1995 - 2012
    • Table 44 – Percentage of households with internet access – 1997 - 2014
    • Table 45 – Access lines, LLU and bitstream (regulator data) – 2008 - 2012
    • Table 46 – Internet revenue by access type – 1998 - 2012
    • Table 47 – Dial-up internet subscribers – 2005 - 2014
    • Table 48 – Dial-up internet traffic – 2005 - 2014
    • Table 49 – Broadband subscribers by type and penetration – 2000 - 2013
    • Table 50 – Broadband penetration – 2000 - 2013
    • Table 51 – Broadband penetration by technology – 2007 - 2012
    • Table 52 – Cable modem subscribers – 2000 - 2013
    • Table 53 – Numéricable subscribers by type (historic) – 2007 - 2010
    • Table 54 – Numéricable Completel financial data (historic) – 2008 - 2009
    • Table 55 – DSL subscribers – 2000 - 2012
    • Table 56 – Orange DSL subscribers – 2005 - 2012
    • Table 57 – Free financial data and annual change – 2006 - 2012
    • Table 58 – Free broadband subscribers – 2005 - 2012
    • Table 59 – Free proportion unbundled subscribers – 2005 - 2012
    • Table 60 – SFR broadband subscribers – 2004 - 2012
    • Table 61 – SFR revenue – 2005 - 2012
    • Table 62 – SFR broadband and fixed revenue – 2010 - 2012
    • Table 63 – Bouygues Telecom broadband subscribers – 2010- 2012
    • Table 64 – FttH premises through network sharing – 2010 - 2012
    • Table 65 – FttH/FttC subscribers – 2008 – 2012
    • Table 66 – FttH equipped and passed buildings – 2008 - 2012
    • Table 67 – Orange fibre subscribers – 2006 - 2012
    • Table 68 – Free projections - Paris fibre – 2006; 2008; 2010; 2012; 2014
    • Table 69 – Fibre network sharing subscriptions and homes passed – 2009 - 2012
    • Table 70 – Orange satellite broadband subscribers – 2008 - 2012
    • Table 71 – Orange mobile broadband subscribers – 2004 - 2011
    • Table 72 – IPTV subscribers, proportion of DSL base – 2004 - 2012
    • Table 73 – Orange IPTV/satellite subscribers – 2005 - 2012
    • Table 74 – Orange Cinéma Séries’ and Sport subscribers – 2009 - 2011
    • Table 75 – Free broadband subscribers – 2005 - 2011
    • Table 76 – VoD market value – 2008 - 2012
    • Table 77 – VoIP lines and traffic in minutes – 2004 - 2013
    • Table 78 – VoIP traffic as proportion to all traffic – 2004 - 2012
    • Table 79 – France Telecom VoIP and Livebox subscribers – 2005 - 2012
    • Table 80 – Cable pay TV subscribers and penetration – 1997 – 2011; 2015
    • Table 81 – Satellite pay TV subscribers and penetration – 1997 – 2011; 2015
    • Table 82 – Canal+ Group revenue – 2005 - 2012
    • Table 83 – Canal + France subscribers – 2006 - 2012
    • Table 84 – Orange pay-TV subscribers – 2007 - 2011
    • Table 85 – Mobile sector investment – 2007 - 2013
    • Table 86 – Total mobile revenue – 2006 - 2014
    • Table 87 – Average monthly bill, ARPU - 2006 - 2012
    • Table 88 – Mobile subscribers (national) and penetration rate – 1999 - 2013
    • Table 89 – Mobile services revenue and traffic in minutes – 1998 - 2013
    • Table 90 – Mobile service revenue by type; annual change – 2011 - 2012
    • Table 91 – Data as proportion of mobile service revenue – 2004 - 2014
    • Table 92 – Mobile voice traffic in minutes – 2006 - 2012
    • Table 93 – Mobile operator market share – 2005 - 2012
    • Table 94 – Mobile termination charges – 2005 - 2013
    • Table 95 – Mobile interconnection revenue – 2003 - 2012
    • Table 96 – European roaming charges – 2007 - 2011
    • Table 97 – Mobile roaming in revenue and traffic in minutes – 2003 - 2012
    • Table 98 – Annual mobile numbers ported – 2004 – 2012
    • Table 99 – Active 3G subscribers and annual change – 2007 - 2012
    • Table 100 – Orange mobile subscribers (France) – 2005 - 2012
    • Table 101 – Orange voice and data ARPU (Q4) – 2005 – 2012
    • Table 102 – Orange blended, contract, prepaid ARPU (Q4) – 2005 - 2012
    • Table 103 – Orange mobile consumer revenue – 2005 - 2012
    • Table 104 – Orange mobile customer churn – 2003 – 2012
    • Table 105 – Orange mobile customer acquisition costs – 2007 - 2012
    • Table 106 – SFR mobile annualised ARPU – 2005 - 2012
    • Table 107 – SFR revenue – 2004 - 2012
    • Table 108 – SFR subscribers – 2006 - 2012
    • Table 109 – Bouygues Telecom subscribers – 2005 - 2012
    • Table 110 – Bouygues Telecom financial data – 2005 - 2012
    • Table 111 – MNO and MVNO subscribers (metropolitan) – 2005 - 2012
    • Table 112 – MVNO market share (metropolitan) – 2005 - 2013
    • Table 113 – Prepaid and contract subscribers (national) – 2005 – 2012
    • Table 114 – Percentage of prepaid versus contract subscribers – 1999 - 2012
    • Table 115 – Data market revenue – 2002 - 2013
    • Table 116 – Data as proportion of mobile service revenue – 2004 – 2013
    • Table 117 – Mobile services revenues by sector – 2007 - 2012
    • Table 118 – Active 3G subscribers and annual change – 2007 - 2013
    • Table 119 – Annual growth of active 3G subscribers – 2007 - 2013
    • Table 120 – 2.6GHz spectrum results – Sep 2011
    • Table 121 – SMS traffic volume (national) – 2004 - 2012
    • Table 122 – Annual SMS volume (national) – 2003 - 2014
    • Table 123 – SMS user market growth (national) – 2002 - 2012
    • Table 124 – Mobile multimedia users (metropolitan) – 2004 – 2013
    • Table 125 – Annual MMS volume – 2000 - 2013
    • Table 126 – Mobile data traffic – 2008 - 2014
    • Table 127 – Orange mobile broadband subscribers – 2004 - 2011
    • Table 128 – Orange mobile subscribers (France) – 2005 - 2012
    • Table 129 – Orange voice and data ARPU (Q4) – 2005 – 2012
    • Table 130 – Orange data revenue as % of total – 2005 - 2012
    • Table 131 – Orange mobile consumer revenue – 2005 - 2012
    • Table 132 – SFR revenue – 2004 - 2012
    • Table 133 – SFR annualised mobile ARPU – 2005 - 2012
    • Table 134 – SFR subscribers – 2006 - 2012
    • Table 135 – M2M cards in use – 2010 - 2012
    • Table 136 – Forecast broadband subscribers – higher market growth scenario – 2007 - 2012; 2020
    • Table 137 – Forecast broadband penetration – higher market growth scenario – 2007 - 2012; 2020
    • Table 138 – Forecast broadband subscribers – lower market growth scenario – 2007 - 2012; 2020
    • Table 139 – Forecast broadband penetration – lower market growth scenario – 2007 - 2012; 2020
    • Table 140 – Forecast mobile ARPU – 2005 - 2015
    • Table 141 – Forecast UMTS subscriber growth – 2010 - 2015
    • Table 142 – Forecast mobile TV subscribers – 2010 - 2015
    • Chart 1 – Telecom service investment – 2002 – 2012
    • Chart 2 – End-user traffic volume in minutes by sector – 2002 – 2012
    • Chart 3 – End-user telecom market value by sector – 2003 – 2012
    • Chart 4 – Fixed lines subscriptions by type – 2003 – 2012
    • Chart 5 – Indirect connections – 2006 - 2012
    • Chart 6 – France Telecom customers by sector (France) – 2006 – 2012
    • Chart 7 – France Telecom Group financial data – 2008 – 2012
    • Chart 8 – France Telecom (domestic) financial data – 2007 – 2012
    • Chart 9 – France Telecom retail and wholesale lines – 2006 – 2012
    • Chart 10 – SFR subscribers – 2006 - 2012
    • Chart 11 – SFR financial data – 2005 - 2012
    • Chart 12 – Free financial data – 2006 – 2012
    • Chart 13 – Bouygues Telecom financial data – 2005 – 2012
    • Chart 14 – France Telecom wholesale broadband lines – 2005 – 2012
    • Chart 15 – Internet users and penetration rate – 2000 – 2012
    • Chart 16 – Broadband subscribers by type and penetration – 2003 – 2013
    • Chart 17 – FttH/FttC subscribers – 2008 - 2012
    • Chart 18 – IPTV subscribers, proportion of DSL base – 2004 – 2012
    • Chart 19 – France Telecom VoIP and Livebox subscribers – 2005 - 2012
    • Chart 20 – Cable pay TV subscribers and penetration – 1997 – 2011; 2015
    • Chart 21 – Satellite pay TV subscribers and penetration – 1997 – 2011; 2015
    • Chart 22 – Average monthly bill and ARPU - 2006 – 2012
    • Chart 23 – Mobile subscribers (national) and penetration rate – 2004 – 2013
    • Chart 24 – Mobile services revenue (voice) and traffic in minutes – 2003 – 2013
    • Chart 25 – Mobile voice traffic in minutes – 2006 – 2012
    • Chart 26 – Mobile operator market share – 2005 – 2012
    • Chart 27 – Mobile termination charges – 2005 - 2013
    • Chart 28 – Mobile roaming in revenue and traffic in minutes – 2003 - 2012
    • Chart 29 - Active 3G subscribers and annual change – 2007 – 2012
    • Chart 30 – Orange mobile subscribers (France) – 2005 – 2012
    • Chart 31 – Orange voice and data ARPU (Q4) – 2005 – 2012
    • Chart 32 – Orange blended, contract, prepaid ARPU – 2005 – 2012
    • Chart 33 – Orange mobile customer acquisition costs – 2007 - 2012
    • Chart 34 – SFR revenue – 2005 - 2012
    • Chart 35 – SFR subscribers – 2006 - 2012
    • Chart 36 – Bouygues Telecom financial data – 2005 – 2012
    • Chart 37 – MNO, MVNO subscribers (metropolitan) – 2005 - 2012
    • Chart 38 – Prepaid and contract subscribers (national) – 2005 – 2012
    • Chart 39– Data market revenue – 2003 – 2013
    • Chart 40 – Active 3G subscribers and annual change – 2007 - 2013
    • Chart 41 – Quarterly SMS traffic volume; SMS/user/month (national) – 2004 - 2012
    • Chart 42 – Mobile multimedia users (metropolitan) – 2004 – 2013
    • Chart 43 – Orange mobile subscribers (France) – 2005 – 2012
    • Chart 44 – Orange voice and data ARPU (Q4) – 2005 – 2012
    • Chart 45 – SFR revenue – 2005 - 2012
    • Chart 46 – SFR subscribers – 2006 - 2012
    • Chart 47 – Forecast mobile TV subscribers – 2010 - 2015
    • Exhibit 1 – EU – The New Regulatory Framework (NRF)
    • Exhibit 2 – Access and the local loop
    • Exhibit 3 – Principal FttH and FttC (FttLA) deployments - 2012
    • Exhibit 4 – Overview of digital media
    • Exhibit 5 – 3G licensees
    • Exhibit 6 – Operating MVNOs and network provider – 2013
    • Exhibit 7 – Operators GPRS and GPRS/WiFi launch dates

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