2011 Morocco - Telecoms, Mobile and Broadband

Last updated: 19 Dec 2011 Update History

Report Status: Archived

Report Pages: 50

Analyst: Peter Lange

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Summary
Table Of Contents

Publication Overview

This annual report provides a comprehensive overview of trends and developments in Morocco’s telecommunications market. Subjects covered include:

Key statistics;
Market and industry overviews;
Government policies affecting the telecoms industry;
Market liberalisation and regulatory issues;
Telecoms operators – privatisation, acquisitions, new licences and competition;
Major players (fixed, mobile and broadband);
Infrastructure development;
National fibre backbone networks;
Mobile voice and data markets, including 3G;
Internet and broadband development and growth;
Convergence (voice/data, fixed/wireless/mobile);
3G mobile broadband services and market share;
Average revenue per user (ARPU) and churn.

Companies covered in this report:

Maroc Telecom, Medi Telecom (Meditel), Inwi (Wana, Maroc Connect), Morocco Trade and Development Services (MTDS).

Researcher:- Peter Lange
Current publication date:- November 2011 (10th Edition)

Executive Summary

More than 80% of the broadband market is mobile

Morocco is one of the most advanced telecommunications markets in Africa and often seen as a role model for future developments in other parts of the continent. It features a majority-privatised, highly profitable incumbent telco (Maroc Telecom, MT), three fixed and mobile network operators, as well as the highest penetration and some of the lowest prices on the continent for broadband Internet access.

The fixed-line market has experienced a renaissance, following the launch of the country's second and third network operators and fuelled by the growing demand for broadband services. Most of the new connections are wireless and increasingly converging with mobile services. The mobile market was catapulted above the 100% penetration mark in early 2011.

The Internet market was dominated by MT’s ADSL broadband service which once held over 90% of the market. However, within four years of their introduction, third-generation (3G) mobile broadband services had taken more than three quarters of the broadband market by early 2011. This development is expected to continue, since the mobile networks reach a far greater percentage of the population than MT’s copper fixed-line network.

With all three major players being fixed as well as mobile network operators, the boundaries between fixed and mobile are beginning to disappear as technologies and services converge. Innovative new services have been introduced such as the first commercial IPTV service on the continent. To accommodate the increasing amount of voice and Internet traffic, fibre optic national backbone networks and international connectivity are being expanded.

Market highlights:

Mobile penetration exceeds 100%;
Decreasing ARPU and churn;
3G mobile dominates broadband sector;
Fixed-wireless growth slows;
Profiles of major players in all market sectors;
Maroc Telecom 2011 H1 financial performance;
Estimates for fixed-line, mobile and Internet markets to end-2012.

Distribution of ADSL access by speed – September 2011

Download speed	Market share
<1Mb/s	<1%
2Mb/s	48%
4Mb/s	25%
8Mb/s	25%
20Mb/s	1%

(Source: BuddeComm based on ANRT and company data)

1. Key Statistics
2. Telecommunications Market
3. Regulatory Environment
- 3.1 Telecommunications Law 1997
  - 3.1.1 Telecom law amendments 2002
- 3.2 Law 55-01 of 2004
- 3.3 Regulatory authority
  - 3.3.1 ANRT
- 3.4 Universal service
  - 3.4.1 Universal Service Fund (USF)
- 3.5 Telecom sector liberalisation in Morocco
- 3.6 Interconnection
- 3.7 Number portability
- 3.8 Unbundled Local Loop (ULL)
4. Fixed Network Operators
- 4.1 Maroc Telecom
  - 4.1.1 Financial results
  - 4.1.2 Privatisation
  - 4.1.3 International expansion
  - 4.1.4 National backbone network
  - 4.1.5 Public call offices (teleboutiques)
- 4.2 Medi Telecom (Meditel)
  - 4.2.1 Network infrastructure, services
  - 4.2.2 Financial results
- 4.3 Inwi (formerly Wana, Maroc Connect)
- 4.4 Fixed-line statistics
5. Telecommunications Infrastructure
- 5.1 International infrastructure
  - 5.1.1 Submarine fibre
  - 5.1.2 Terrestrial fibre and microwave
  - 5.1.3 Satellite
6. Internet Market
- 6.1 Overview
- 6.2 Internet statistics
- 6.3 Internet connectivity
  - 6.3.1 International Internet bandwidth
  - 6.3.2 National fibre backbone
  - 6.3.3 The MARWAN network
- 6.4 Morocco’s ISP market
  - 6.4.1 Maroc Telecom (Menara)
  - 6.4.2 MTDS
7. Broadband Market
- 7.1 ADSL
- 7.2 3G mobile broadband
  - 7.2.1 Inwi (formerly Wana, Maroc Connect)
  - 7.2.2 Meditel
  - 7.2.3 Maroc Telecom
- 7.3 Broadband via satellite
- 7.4 Broadband over Powerlines (BPL)
- 7.5 VoIP telephony
8. Digital Media / Digital Economy
- 8.1 E-commerce
- 8.2 E-learning
- 8.3 IPTV, triple-play
9. Mobile Communications
- 9.1 Overview of Morocco’s mobile market
- 9.2 Mobile statistics
- 9.3 Major mobile operators
  - 9.3.1 Maroc Telecom (IAM)
  - 9.3.2 Medi Telecom (Meditel)
  - 9.3.3 Inwi (formerly Wana)
- 9.4 Mobile data services
  - 9.4.1 SMS
  - 9.4.2 MMS
  - 9.4.3 GPRS
  - 9.4.4 Blackberry
  - 9.4.5 Mobile TV
- 9.5 Third-generation (3G) mobile
  - 9.5.1 Licensing
  - 9.5.2 Services
- 9.6 Mobile payments, m-banking
- 9.7 TETRA (Terrestrial Trunked Radio)
- 9.8 Satellite mobile
10. Glossary of Abbreviations

Table 1 – Country statistics Morocco – 2011
Table 2 – Fixed network statistics – 2011
Table 3 – Internet provider statistics – 2011
Table 4 – Internet statistics – 2011
Table 5 – Mobile statistics – 2011
Table 6 – National telecommunications authority
Table 7 – Fixed and fixed-wireless lines in service and teledensity – 2000 - 2012
Table 8 – Internet users and penetration rate – 2000 - 2012
Table 9 – International Internet bandwidth – 1999 - 2010
Table 10 – Internet subscribers by ISP and market share – September 2011
Table 11 – Maroc Telecom Internet subscribers by access technology – 2003 - 2011
Table 12 – Internet subscribers in Morocco, ADSL vs total – 2003 - 2011
Table 13 – Distribution of ADSL access by speed – September 2011
Table 14 – 3G mobile broadband subscribers by operator and market share – September 2011
Table 15 – Meditel 3G+ broadband pricing – 2009 vs 2010
Table 16 – Maroc Telecom 3G broadband pricing – 2009 vs 2010
Table 17 – Mobile subscribers and penetration rate – 2000 - 2012
Table 18 – Mobile subscribers by operator, technology and annual change – September 2011
Table 19 – Maroc Telecom domestic mobile subscribers and market share – 2002 - 2011
Table 20 – Maroc Telecom domestic blended monthly mobile ARPU and churn rate – 2003 - 2011
Table 21 – Maroc Telecom domestic mobile revenue and EBIT – 2005 - 2011
Table 22 – Meditel mobile subscribers and market share – 2002 - 2011
Table 23 – Maroc Telecom GPRS pricing – July 2010

Chart 1 – Fixed lines in service and teledensity – 2002 - 2012
Chart 2 – Internet users and penetration rate – 2002 - 2012
Chart 3 – Mobile subscribers and penetration rate – 2002 - 2012

Exhibit 1 – Analysis of Maroc Telecom’s fixed-line rollercoaster ride

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