Macau Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

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Last updated: 5 Apr 2022 Update History

Report Pages: 102

Macau experiences dramatic upheavals in its prepaid mobile segment

Macau’s economy and GDP have been on a rollercoaster ride since the start of the Covid-19 pandemic in 2020. The Special Administrative Region (SAR) of China is heavily dependent on tourists coming from the mainland and Hong Kong to play in Macau’s many casinos, but the ensuing lockdowns contributed to a dramatic fall in visitor numbers as well as income. This too, has had a major effect on the telecom sector (particularly in the mobile segment) with short-stay visitors as well as foreign workers on temporary-stay visas being forced to stay away.

Total mobile subscription numbers are estimated to have dropped from a high of 2.8 million in 2019 (representing a whopping 442% penetration rate in a region with a population of just 700,000) to less than half that by the end of 2021: 1.3 million subscribers. Macau had almost the highest mobile penetration rate in the world. It is now sitting at a more ‘reasonable’ level of 200%. A significant bounce back can be expected to follow the easing of travel restrictions, although perhaps not up to the same lofty heights achieved in 2019. A second factor behind the steep fall in 2020 was the introduction of a Cyber Security Law that required all prepaid SIM cards to become registered or face being deactivated in October 2020. The combined effect of the pandemic and the new restrictions meant that prepaid subscriber numbers fell by more than 80%. Postpaid accounts, largely the domain of Macau’s permanent residents, were barely affected by the external upheaval. They continued to increase in number, year-on-year, and provided better returns to the operators thanks to substantially increased data usage during the lockdowns.

The mobile broadband market has experienced the same dramatic fluctuations as the broader mobile segment over the last two years, at least in terms of subscriber numbers. But this is largely because mobile broadband uptake is inextricably tied to the base mobile offering in Macau. With total mobile broadband data traffic going up, not down, between 2019 and 2021, that again points to the strength of the contract segment helping to drive future growth in Macau’s telecom sector.

This report includes the regulator's market data to November 2021, telcos' financial and operating data updates to June 2021, Telecom Maturity Index charts and analyses, assessment of the global impact of Covid-19 on the telecoms sector, and other recent market developments.

Key Developments:

  • Macau’s prepaid mobile segment contracts 80% since the start of the Covid-19 crisis and the requirement to register all SIM cards.
  • 5G mobile networks are in place but await regulatory approval to begin commercial service.
  • China Telecom launches a “Super SIM” with storage capacity equivalent to an SD card.
  • CTM selects satellite solutions provider AsiaSat to provide livestreaming of major events such as the Macau Grand Prix.

Companies mentioned in this report:

Companhia de Telecomunicações de Macau (CTM), MTel, SmarTone, 3 Macau, China Telecom, Philippine Long Distance Telephone Company (PLDT), AsiaSat.

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