Malaysia - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Malaysia’s telecommunications market. The report analyses the Telecoms Infrastructure, mobile, fixed broadband, Digital Media and Digital Economy sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Regional market comparisons
  • Telecoms Maturity Index
  • Data centres and smart Infrastructure;
  • Major players, revenues, subscribers, ARPU;
  • Broadband (FTTH, DSL);
  • Internet of Things, 5G developments
  • Mobile, broadband and mobile broadband forecasts to 2023-4.

Researcher:- Phil Harpur
Current publication date:- October 2019 (25th Edition)

Executive Summary

Malaysia makes strong progress in the IoT market

With its widespread application of modern technologies such as fibre optics, wireless transmission, digitalisation and satellite services, Malaysia has built one of the more advanced telecom networks in the developing world.

The penetration of fixed lines in Malaysia continues to fall as the mobile segment continues to expand and dominate the market, especially the mobile broadband segment. The fixed line market is predicted to gradually decline over the next five years to 2024 as mobile and mobile broadband penetration continue to increase.

The country’s telecom sector, whilst still expanding and developing, has undergone a period of consolidation with its telecom companies operating in an ever increasingly competitive and changing market. Substantial government participation in ICT development has also been a particular characteristic of the Malaysian market. It has strongly backed the roll-out of a national broadband network.

The Malaysian data centre market has seen strong recent growth which is predicted to continue over the next five years, growth has been strong from both from local and international providers. Local Malaysian telcos are also beginning to consolidate their data centre footprint, by leasing data centre space in third party data centres, a trend more evident in developed markets such as Singapore.

The Malaysian fixed broadband market remains underdeveloped. Telekom Malaysia’s fibre-based services on the High Speed Broadband (HSBB) network has seen progress in the fixed broadband market, however progression has been slow.

Telekom Malaysia is rolling roll out a last mile access network to homes and businesses utilising fibre-to-the-home (FTTH), Ethernet-to-the-home (ETTH) and VDSL2 technologies. The ten-year HSBB 2 project encompasses the deployment of additional access and core capacity covering state capitals and selected major towns throughout the country.

Growth in the fixed broadband subscriber market has been flat over the past five years due to a stagnant number of fixed lines and the growing dominance of mobile broadband. Over the next five years to 2024 slow growth is expected to continue.

The Malaysian government aims to launch its ‘National Fibre Connectivity Plan’ in 2019. The plan will develop broadband infrastructure to ensure more efficient spectrum allocation to achieve the targeted 30Mbps speed in rural and remote areas within five years.

Malaysia’s mobile market is relatively developed compared to other Asian markets but has experienced a slight decline in market penetration over the last four years due to an increasingly saturated market.

With its widespread application of modern technologies such as fibre optics, wireless transmission, digitalisation and satellite services, Malaysia has built one of the more advanced telecom networks in the developing world. The country has a national objective to see Malaysia ranked as a developed country by the year 2020.

Flat to very slow growth is predicted over the next five years to 2024 in the mobile subscriber market. It will be constrained from higher growth due to a saturated mobile subscriber market and strong local competition.

Progress has been reported on closing the urban/rural divide, with expanding mobile infrastructure in rural areas.

Malaysia has seen a rapid increase in mobile broadband penetration over the past seven years driven by strong growth of 4G mobile subscribers and high data caps. Strong but slowing growth is predicted over the next five years to 2024 as the market reaches a heightened state of maturity. The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they roll out their 4G and 5G networks and improve tariffs due to strong competition.

It is predicted that 5G will be used widely in Malaysia by 2022-2023. Mobile operators continue to carry out 5G trials as they work towards this date.

Key Developments

  • The penetration of fixed lines continues to fall as the mobile segment continues to expand and dominate the market.
  • The fixed line market is predicted to gradually decline over the next five years to 2024.
  • The Malaysian data centre market has seen strong recent growth.
  • Slow growth in broadband penetration is predicted for the next five years to 2024.
  • The Malaysia government aims to launch its ‘National Fibre Connectivity Plan’ in 2019.
  • It is predicted that 5G will be used widely in Malaysia by 2022-2023.
  • Malaysia has seen a rapid increase in mobile broadband penetration over the past six years.

Key companies mentioned in this report:

Axiata, Maxis Communications, U Mobile; DiGi; Altel; Alcatel Lucent; ZTE, TMNet; Telekom Malaysia; Celcom Axiata; Green Packet/Packet One Networks (P1); REDtone; Asiaspace; YTL; Time DotCom, Fibrecomm.

Phil Harpur
October 2019

Table of Contents

  • Key statistics

    • Country overview
  • Telecommunications market

    • Market overview and analysis
    • Regional Asian market comparison
    • Historical overview
  • Regulatory environment

    • Regulatory authority
      • Telecom legislation
      • Malaysian Communications and Multimedia Commission (MCMC)
    • Government policies eg Telecom sector liberalisation
      • MCMC policy
    • Privatisation and liberalisation
    • Universal Service Provision (USP)
    • Licences
    • Number portability (NP)
  • Fixed network operator

    • Telekom Malaysia
      • Historical overview
  • Telecommunications infrastructure

    • Fixed-line subscribers and forecast
    • Fibre networks
    • Microwave links
    • International infrastructure
      • International gateways
      • Satellite
      • Submarine networks
      • Submarine system developments
      • Proposed submarine cable networks
    • Data Centres
    • Smart infrastructure
      • Internet of Things (IoT)
      • Smart Cities
  • Broadband market

    • Market overview and analysis
    • Broadband statistics and forecast
    • Fixed broadband service providers
      • Telekom Malaysia
      • Time dotCom
    • Fixed broadband technologies
      • Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • National Fibre Plan
      • High-Speed Broadband (HSBB) network
      • Other fixed broadband services
  • Digital economy

    • e-Government
    • e-payments
  • Digital media

  • Mobile communications

    • Market overview and analysis
    • Mobile statistics
      • General statistics and Forecast
      • Mobile broadband statistics and Forecast
    • Regulatory issues
      • Spectrum
    • Mobile infrastructure
      • 5G
    • Major mobile operators
      • Operator Statistics
      • Celcom Axiata
      • Maxis Communications
      • Digi Communications
      • U Mobile
      • MVNOs
    • Mobile content and applications
      • m-commerce
      • m-TV
      • Smartphones and tablets
  • Appendix – Historic data


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities – 2019 (e)
  • Table 2 – Telekom Malaysia’s ARPU - by service category – 2011 – 2018
  • Table 3 – Historic - Telekom Malaysia’s capital expenditure – 2007 – 2017
  • Table 4 – Historic - Telekom Malaysia’s fixed-line subscribers (millions) – 2007 – 2017
  • Table 5 – Fixed Line Subscriptions and Penetration – 2009 – 2024
  • Table 6 – Fixed Broadband Subscribers (with Forecast) – 2009 – 2024
  • Table 7 – Internet Users and Penetration – 2007 – 2018
  • Table 8 – Percentage of Households with a Computer - 2007 – 2018
  • Table 9 – Percentage of Households with Internet Access at Home - 2007 – 2018
  • Table 10 – Total international internet bandwidth – 1999 – 2018
  • Table 11 – Lit/Equipped International Bandwidth Capacity – 2013 – 2018
  • Table 12 – Telekom Malaysia – Fixed Broadband Subscribers – 2003 – 2019
  • Table 13 – Historic - Key broadcasting statistics - 2015
  • Table 14 – Percentage of Population Covered by Type of Mobile Network
  • Table 15 – Mobile Subscribers and Penetration (with Forecast) – 2009 – 2024
  • Table 16 – Historic - mobile subscribers, annual growth and penetration rate – 1995 – 2011
  • Table 17 – Postpaid and prepaid mobile subscribers and market share – 2002 – 2018
  • Table 18 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2009 - 2024
  • Table 19 - Mobile operators and systems
  • Table 20 - Mobile subscribers and market share by operator – 2019
  • Table 21 – Celcom – Revenue, EBITDA and CAPEX - 2013 – 2018
  • Table 22 – Celcom mobile subscribers, prepaid and postpaid - 2005 – 2019
  • Table 23 – Celcom ARPU – prepaid and postpaid – 2008 – 2018
  • Table 24 – Celcom - smartphone penetration – 2014 – 2018
  • Table 25 – Celcom – 4G / 4G LTE population coverage – 2016 – 2018
  • Table 26 – Maxis – Revenue and EBITDA - 2015 – 2018
  • Table 27 – Maxis mobile subscribers, prepaid and postpaid – 2006 – 2019
  • Table 28 – Maxis’ wireless broadband subscribers – 2009 – 2018
  • Table 29 – Maxis mobile ARPU – 2007 – 2019
  • Table 30 – Maxis’ smartphone penetration – 2013 – 2018
  • Table 31 – Historic - Digi – Revenue, EBITDA and CAPEX - 2013 – 2017
  • Table 32 – DiGi mobile subscribers – 2006 – 2019
  • Table 33 – U Mobile subscribers – 2008 – 2019
  • Table 34 – Historic - fixed lines in service and penetration – 1995 – 2006
  • Table 35 – Historic - DSL subscribers – 2001 - 2014

List of Charts

  • Chart 1 – Mobile, Mobile Broadband & Fixed Broadband Penetration – 2019; 2024
  • Chart 2 – Asian Telecoms Maturity Index by Market Category
  • Chart 3 – Asian Telecoms Maturity Index vs GDP per Capita
  • Chart 4 – Telecoms Maturity Index – South East Asia
  • Chart 5 – Fixed Line Subscriptions and Penetration – 2009 – 2024
  • Chart 6 – Fixed Broadband Subscribers (with Forecast) - 2009 – 2024
  • Chart 7 – Mobile Subscribers and Penetration (with Forecast) – 2009 – 2024
  • Chart 8 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2009 – 2024

List of Exhibits

  • Exhibit 1 – Key Market Characteristics by Market Segment
  • Exhibit 2 – South East Asia - Key Characteristics of Telecoms Markets by Country
  • Exhibit 3 – International submarine cable systems with landing points in Malaysia

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