Luxembourg - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Executive summary

Luxembourg on track to becoming Europe’s first fibred country

Overall revenue from electronic communications services in Luxembourg has increased steadily in recent years, though it fell in 2014 before showing a moderate recovery in 2015. Declining revenue in 2014 was partly caused by the effects of regulatory measures on areas such as interconnection tariffs and roaming charges, as also by lower consumer use of fixed-line voice services and by the prevalence of VoIP/VoBB over traditional PSTN lines.

Nevertheless, the market is adjusting to these pressures. In recent years the incumbent telco POST Telecom (formerly P&T Luxembourg) has concentrated on cloud and managed services, as well as on offering bundled packages. The company by early 2016 offered a 100Mb/s service nationally, while the footprint of its 1Gb/s service is making gains. This work is in line with the government’s program to provide a 1Gb/s service to all citizens by 2020, and to make Luxembourg the first fully fibred country in Europe.

Investment in infrastructure is being encouraged by these ambitions, and as a result investment in both fixed line and mobile networks has increased considerably in recent years. Apart from benefitting domestic customers, fibre-based broadband availability within the Duchy is also attracting international companies seeking high-end connectivity.

POST Telecom remains the dominant player in all market sectors, despite the telecoms market having been liberalised in 1998. Regulatory measures during the last few years have encouraged broadband competition through local loop unbundling, yet the proportion of unbundled lines remains relatively low.

High mobile penetration has slowed subscriber growth in the mobile market since 2005. Partly as a result of fixed-mobile substitution, Luxembourg has one of the lowest fixed-line densities in Europe.

Key developments:

POST Telecom reported 2.1% revenue growth in 2015, reflecting the strength of its broadband and TV offerings; Telenet acquires the cableco Coditel from Altice for €400 million; report updates includes the regulator’s market data for 2015, State Statistics Office market data to June 2016; telcos’ financial and operating data to Q4 2016, recent market developments.

Market penetration rates in Luxembourg’s telecoms sector – 2016 (e)

Sector Penetration
Fixed-line telephony 52%
Fixed broadband 35%
Mobile SIM (population) 162%

(Source: BuddeComm)

Companies mentioned in this report:

POST Luxembourg, Cegecom, Tango, Telecom Luxembourg

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
  • 3. Country overview
  • 4. Telecommunications market
    • 4.1 Market analysis
  • 5. Regulatory environment
    • 5.1 Historical overview
      • 5.1.1 Legislation
      • 5.1.2 EU regulatory framework
    • 5.2 Regulatory authorities
    • 5.3 Interconnect
    • 5.4 Access
    • 5.5 Number Portability (NP)
    • 5.6 Carrier PreSelection
  • 6. Fixed network operators
    • 6.1 Introduction
    • 6.2 POST Telecom
      • 6.2.1 Data centres
      • 6.2.2 Cloud
    • 6.3 Cegecom
    • 6.4 Tango
    • 6.5 Telecom Luxembourg
  • 7. Telecommunications infrastructure
    • 7.1 Overview of the national telecom network
    • 7.2 International infrastructure
  • 8. Fixed-line broadband market
    • 8.1 Market analysis
    • 8.2 Government support
    • 8.3 Broadband statistics
    • 8.4 Forecasts – broadband subscribers – 2018; 2020; 2022
      • 8.4.1 Notes on scenario forecasts
    • 8.5 Fixed-line broadband technologies
      • 8.5.1 Hybrid Fibre Coax (HFC) networks
      • 8.5.2 Digital Subscriber Line (DSL) networks
      • 8.5.3 Fibre-to-the-Premises (FttP) networks
    • 8.6 Other fixed broadband services
      • 8.6.1 Wireless Local Loop (WLL)
      • 8.6.2 WLAN/Wi-Fi/WiMAX
      • 8.6.3 Internet via satellite
  • 9. Digital media
    • 9.1 Introduction
    • 9.2 Bundling
    • 9.3 Digital TV (DTV)
    • 9.4 Videostreaming
    • 9.5 Communications
      • 9.5.1 Voice-over-Internet-Protocol (VoIP)
  • 10. Mobile market
    • 10.1 Market analysis
    • 10.2 Mobile statistics
    • 10.3 Mobile data
      • 10.3.1 Short Message Service (SMS)
      • 10.3.2 Multimedia Messaging Service
    • 10.4 Mobile broadband
    • 10.5 Regulatory issues
      • 10.5.1 Spectrum regulations and spectrum auctions
      • 10.5.2 Mobile Termination Rates (MTRs)
      • 10.5.3 Mobile Number Portability (MNP)
      • 10.5.4 Roaming
      • 10.5.5 Bundling
    • 10.6 Mobile infrastructure
      • 10.6.1 Digital networks
      • 10.6.2 Other in developments
    • 10.7 Major mobile operators
      • 10.7.1 POST Telecom
      • 10.7.2 Tango
      • 10.7.3 Orange
    • 10.8 MVNOs
    • 10.9 Mobile content and applications
      • 10.9.1 M-TV
      • 10.9.2 m-payments
  • 11. Related reports
  • Table 1 – Country statistics Luxembourg – 2016 (e)
  • Table 2 – Telecom revenue and investment statistics – 2015
  • Table 3 – Telephone network statistics – 2016 (e)
  • Table 4 – Internet user statistics – 2016 (e)
  • Table 5 – Broadband subscriber statistics – 2016 (e)
  • Table 6 – Mobile statistics – 2016 (e)
  • Table 7 – National telecommunications authorities
  • Table 8 – Telecom revenue (fixed, mobile) – 2003 - 2015
  • Table 9 – Telecom revenue by sector – 2010 - 2015
  • Table 10 – Telecom investment by sector – 2004 - 2015
  • Table 11 – Capex ration to revenue by sector – 2011 - 2015
  • Table 12 – Telecom revenue by operator– 2003 - 2015
  • Table 13 – Fixed-line, broadband and mobile ARPU – 2006 - 2015
  • Table 14 – Interconnection revenue – 2012 - 2015
  • Table 15 – Unbundled lines – 2004 - 2014
  • Table 16 – Annual fixed numbers ported – 2003 - 2015
  • Table 17 – Call by Call and CPS revenue – 2012 - 2014
  • Table 18 – Call by Call and CPS traffic– 2008 - 2014
  • Table 19 – Fixed-services revenue by type – 2003 - 2015
  • Table 20 – Fixed-line traffic by sector – 2004 - 2015
  • Table 21 – Altnet fixed-lines – 2004 - 2015
  • Table 22 – Altnet fixed-line market share – 2004 - 2015
  • Table 23 – POST Luxembourg telecom revenue – 2003 - 2011
  • Table 24 – POST Group financial data – 2008 - 2015
  • Table 25 – Historic - Fixed lines in service and teledensity – 1995; 1997; 1999 - 2009
  • Table 26 – Fixed lines in service and teledensity – 2010 - 2017
  • Table 27 – PSTN and VoBB lines in service – 2011 - 2015
  • Table 28 – Broadband market revenue – 2003 - 2016
  • Table 29 – Broadband subscribers and penetration – 2008 - 2018
  • Table 30 – Standard and superfast broadband connections – 2010 - 2016
  • Table 31 – Broadband connections by speed – 2011 - 2016
  • Table 32 – Proportion of broadband subscribers by data rate – 2011 - 2016
  • Table 33 – Broadband lines by platform – 2010 - 2015
  • Table 34 – Annual broadband subscriber growth – 2004 - 2016
  • Table 35 – Historic - Internet users and penetration rate – 1995 - 2009
  • Table 36 – Internet users and penetration rate – 2010 - 2018
  • Table 37 – Broadband subscribers by platform – 2001 - 2017
  • Table 38 – Market share of broadband subscribers by operator – 2006 - 2016
  • Table 39 – Broadband coverage by fixed-line technology – 2012 - 2015
  • Table 40 – Broadband coverage by mobile technology – 2012 - 2015
  • Table 41 – Broadband and super-fast broadband subscriptions – 2011 - 2015
  • Table 42 – Superfast broadband lines by type – 2010 - 2016
  • Table 43 – Broadband and super-fast broadband penetration – 2011 - 2015
  • Table 44 – Forecast broadband subscribers – 2018; 2020; 2022
  • Table 45 – DOCSIS3.0 (FttLA) broadband accessible households – 2012 - 2016
  • Table 46 – Cable broadband subscribers by type – 2010 – 2016
  • Table 47 – POST Telecom DSL subscribers – 2004 - 2013
  • Table 48 –DSL subscribers – 2010 - 2017
  • Table 49 – VDSL connections – 2010 - 2016
  • Table 50 – POST Telecom VDSL connections – 2011 - 2015
  • Table 51 – VDSL accessible households – 2012 - 2016
  • Table 52 – POST Telecom broadband coverage by platform – 2012 - 2015
  • Table 53 – FttN and FttP broadband subscribers – 2010 - 2017
  • Table 54 – Fibre accessible households – 2012 - 2016
  • Table 55 – POST Telecom FttP connections – 2010 - 2016
  • Table 56 – Bundled services subscribers by type – 2011 - 2015
  • Table 57 – Proportion of bundled services by type – 2012 - 2015
  • Table 58 – IPTV subscribers by platform – 2011 - 2015
  • Table 59 – VoIP/VoBB lines – 2012 - 2015
  • Table 60 – Historic - Mobile (SIM) subscribers and penetration rate – 1999 - 2009
  • Table 61 – Mobile (SIM) subscribers and penetration rate – 2010 - 2018
  • Table 62 – Mobile services revenue – 2004 - 2015
  • Table 63 – Mobile traffic by sector – 2005 - 2015
  • Table 64 – Mobile ARPU – 2005 - 2015
  • Table 65 – Mobile market share of subscribers by operator – 2007 - 2015
  • Table 66 – Prepaid and contract subscribers – 2005 - 2015
  • Table 67 – SMS message traffic – 2004 - 2016
  • Table 68 – MMS traffic – 2011 - 2016
  • Table 69 – Mobile broadband subscribers – 2010 - 2015
  • Table 70 – Mobile data traffic – 2009 - 2015
  • Table 71 – Mobile termination revenue – 2009 - 2015
  • Table 72 – Annual mobile numbers ported – 2006 - 2015
  • Table 73 – Roaming revenue – 2009 - 2015
  • Table 74 – Roaming out traffic – 2009 - 2015
  • Table 75 – European roaming charges – 2007 – 2016
  • Table 76 – European data roaming charges – 2012 - 2016
  • Table 77 – M2M subscriptions – 2010- 2015
  • Table 78 – POST Telecom mobile coverage by platform – 2012 - 2015
  • Table 79 – Tango revenue – 2009 - 2016
  • Table 80 – Tango subscribers – 2010 - 2016
  • Table 81 – Orange subscribers – 2007 - 2016
  • Chart 1 – Telecom revenue by sector – 2003 – 2015
  • Chart 2 – Telecom investment by sector – 2004 – 2015
  • Chart 3 – Telecom revenue by operator– 2003 – 2015
  • Chart 4 – Fixed-services revenue – 2003 – 2015
  • Chart 5 – Fixed-line traffic by sector – 2004 – 2015
  • Chart 6 – POST Luxembourg financial data – 2008 – 2015
  • Chart 7 – Broadband subscribers and penetration – 2008 – 2018
  • Chart 8 – Mobile services revenue – 2004 – 2015
  • Chart 9 – Mobile traffic by sector – 2005 – 2015
  • Exhibit 1 – EU – The New Regulatory Framework (NRF)
  • Exhibit 2 – Access and the local loop
  • Exhibit 3 – Overview of digital media

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