Greece - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Greece’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- March 2017 (14th Edition)

Executive Summary

Greece’s telcos secure multi-million Euro loans to build out NGNs

Greece’s telecoms market has undergone some very tough economic conditions in recent years, leading to lower sector revenue and investment. Operators across the board have seen gross profits tumble, and the continuing economic turmoil will make market conditions particularly tough during the next few years. The dominant player remains the incumbent telco Cosmote (OTE). The company has experienced significant challenges, but is supported by the organisational ability and financial clout of its parent Deutsche Telekom. Despite market liberalisation, Cosmote continues to dominate all sectors in the market.

The telecom regulator EETT has shown increasing success in promoting competition, with local loop unbundling well utilised to deliver competing fixed-line services. Promoting competition has become one of the EC’s conditions for Greece’s financial bailouts. In February 2017 access for competitors was extended to Cosmote vectoring VDSL infrastructure.

The main broadband operators have recently secured loans to enable them to build fibre-based next generation networks and so reach European broadband targets by 2020. The slowly increasing consumer take up of broadband services and a steady deployment of faster VDSL infrastructure has in turn encouraged the development of a range of IP services including streaming videostreaming.

Greece’s well-developed mobile market is dominated by the three mobile network operators Wind Hellas, Vodafone Greece and Cosmote. Tariffs have fallen in recent years as a result of competition and regulatory mandated reductions in MTRs. Operators have invested in LTE infrastructure and technologies including carrier aggregation to provide networks capable of meeting customer demand for data services. This in turn is helping the operators to grow revenue and offset declining revenue from voice and SMS services. Wind Hellas and Vodafone have a mobile network sharing deal in place, and have also partnered to develop a large-scale fibre-based fixed-line NGN.

This report introduces the key aspects of the Greek fixed-line telecoms, wholesale and IT markets, outlining the regulatory environment, assessing the major players and providing relevant operational data and financial statistics on both the operators and the market. The report also reviews the mobile market, covering regulatory and market developments as well as financial and operating statistics for the key players. In addition the report analyses the fixed and wireless broadband markets, providing an assessment of developments relating to vectoring VDSL and fibre networks as well as subscriber forecasts to 2022.

Key developments:

  • Regulator selects Forthnet as Universal Services provider;
  • Three telcos planning to invest €250 million to meet EU broadband targets by 2020;
  • Cypriot government draws up legislation aimed at selling off Cyta Hellas;
  • Government transfers 5% stake in OTE to TAIPED privatisation agency;
  • Forthnet rebrands all services as Nova;
  • Deregulation of the retail market for fixed-line calls;
  • Alternative operators able to access Cosmote’s VDSL vectoring technology;
  • Cosmote extends VDSL network to cover 1.3 million premises;
  • Cosmote trials carrier aggregation technology providing 1.2Gb/s download, launches LTE-A Pro services providing data at up to 500Mb/s;
  • Report update includes the regulator’s 2015 market review and 2015 annual report, telcos’ financial and operating data to Q4 2016, recent market developments.

Companies mentioned in this report:

Cosmote (OTE), Forthnet (Nova), Wind Hellas, On Telecoms, Tellas, Hellas Online, Vodafone Greece, Cytaglobal, Telecom Italia Sparkle, Vestitel.

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Overview and statistics
  • 3. Regulatory environment
    • 3.1 Background
      • 3.1.1 EU regulatory framework
      • 3.1.2 Revised NFR
    • 3.2 Regulatory authority
    • 3.3 Telecom sector liberalisation
      • 3.3.1 Privatisation
      • 3.3.2 Interconnection
      • 3.3.3 Access
      • 3.3.4 Number Portability (NP)
      • 3.3.5 Carrier selection and carrier preselection
      • 3.3.6 Universal Service Obligation (USO)
  • 4. Fixed network operators
    • 4.1 Overview of operators
    • 4.2 Cosmote (Hellenic Telecommunications Organization, OTE)
    • 4.3 Wind Hellas
    • 4.4 Forthnet (Nova)
    • 4.5 Vodafone Greece
    • 4.6 Cyta Hellas
  • 5. Telecommunications infrastructure
    • 5.1 National telecom network
      • 5.1.1 Cosmote
      • 5.1.2 NGN
      • 5.1.3 Alternative operators
      • 5.1.4 Satellite networks
      • 5.1.5 Submarine cables
  • 6. Broadband market
    • 6.1 Fixed broadband market
      • 6.1.1 Overview
      • 6.1.2 Asymmetric Digital Subscriber Line (ADSL)
      • 6.1.3 Fibre-to-the-Premises (FttP) networks
    • 6.2 Other fixed broadband services
      • 6.2.1 Fixed wireless (Wi-Fi and WiMAX)
  • 7. Digital media
    • 7.1 Overview
    • 7.2 Digital TV
      • 7.2.1 Videostreaming
      • 7.2.2 Satellite TV
      • 7.2.3 Digital Terrestrial TV (DTTV)
  • 8. Digital economy
    • 8.1 Overview
    • 8.2 E-government
    • 8.3 Infrastructure
  • 9. Mobile communications
    • 9.1 Market analysis
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile data
      • 9.2.3 Mobile broadband
      • 9.2.4 Regulatory issues
    • 9.3 Mobile infrastructure
      • 9.3.1 Digital networks
      • 9.3.2 Other infrastructure developments
      • 9.3.3 Major mobile operators
      • 9.3.4 Mobile Virtual Network Operators (MVNOs)
      • 9.3.5 Mobile content and applications
      • Table 1 – Country statistics – 2016 (e)
      • Table 2 – Telephone network statistics – 2016 (e)
      • Table 3 – Internet user statistics – 2016 (e)
      • Table 4 – Broadband subscriber statistics – 2016 (e)
      • Table 5 – Mobile statistics – 2016 (e)
      • Table 6 – National telecommunications authority
      • Table 7 – Retail revenue from fixed-telephony, internet and content services – 2005 - 2015
      • Table 8 – Telecom revenue by provider – 2004 - 2015
      • Table 9 – Telecom sector investments – 2004 - 2015
      • Table 10 – Licensed telcos’ financial performance (regulator data) – 2000 – 2015
      • Table 11 – Fixed-line interconnection rates by operator – 2012 - 2015
      • Table 12 –LLU and shared access lines – 2007 - 2015
      • Table 13 – Cosmote LLU lines – 2006 - 2016
      • Table 14 – Annual fixed number portings – 2004 - 2015
      • Table 15 – CPS lines – 2004 - 2013
      • Table 16 – WLR lines – 2009 - 2013
      • Table 17 – OTE share of fixed-line call traffic – 2005 - 2015
      • Table 18 – Fixed-line traffic – 2004 - 2015
      • Table 19 – OTE Group financial data – 2006 - 2016
      • Table 20 – Cosmote subscriber data – 2009 - 2016
      • Table 21 – Cosmote company financial data by sector– 2013 - 2016
      • Table 22 – Forthnet Group financial data – 2007 - 2016
      • Table 23 – Forthnet Company financial data – 2009 - 2016
      • Table 24 – Forthnet bundled services subscribers – 2014 - 2016
      • Table 25 – Fixed lines in service – 2000 - 2015
      • Table 26 – OTE and altnet fixed lines in service – 2005 - 2015
      • Table 27 – Fixed-line teledensity – 2000 - 2016
      • Table 28 – OTE PSTN lines in service – 2005 - 2016
      • Table 29 – Cosmote market share of fixed-lines in service – 2005 - 2015
      • Table 30 – Next Generation Network access penetration – 2011 - 2015
      • Table 31 – Historic - Internet users and penetration – 1999 - 2009
      • Table 32 – Internet users and penetration – 2010 - 2018
      • Table 33 – Market share of broadband lines by speed – 2012 - 2015
      • Table 34 – Average DSL broadband line data rate – 2008 - 2015
      • Table 35 – DSL lines by platform/provider – 2012 - 2015
      • Table 36 – Market share of broadband subscribers by platform/provider – 2009 - 2015
      • Table 37 – Market share of broadband subscribers: OTE and altnets – 2012 - 2016
      • Table 38 – Fixed broadband subscribers and penetration – 2003 - 2017
      • Table 39 – Bundled services subscriptions by type – 2015
      • Table 40 – Forecast fixed broadband subscribers and penetration –2017; 2019, 2022
      • Table 41 – Cosmote retail ADSL subscribers – 2007 – 2016
      • Table 42 – Forthnet broadband and LLU subscribers – 2007 - 2016
      • Table 43 – Vodafone retail DSL subscribers – 2012 – 2016
      • Table 44 – Cosmote VDSL subscribers – 2013 - 2016
      • Table 45 – Cosmote TV subscribers – 2009- 2016
      • Table 46 – IPTV subscribers – 2012- 2017
      • Table 47 – Forthnet pay-TV subscribers – 2013 - 2016
      • Table 48 – Satellite pay TV subscribers – 2012 - 2017
      • Table 49 – Historic - Mobile subscribers (SIM) and penetration – 1996 - 2009
      • Table 50 – Mobile subscribers (SIM) and penetration – 2010 - 2018
      • Table 51 – Active mobile subscribers (SIM) – 2003 - 2015
      • Table 52 – Mobile and fixed-line traffic – 2004 - 2015
      • Table 53 – Mobile ARPU – 2009 - 2015
      • Table 54 – Mobile market share of subscribers by operator – 2005 - 2015
      • Table 55 – Mobile service revenue and annual change – 2003 - 2015
      • Table 56 – Proportion of mobile revenue by service – 2015
      • Table 57 – Mobile service EBITDA and annual change – 2003 - 2014
      • Table 58 – Mobile service capex – 2001 - 2014
      • Table 59 – Ratio of prepaid to postpaid subscribers – 2009 - 2015
      • Table 60 – Cosmote prepaid subscribers – 2005 - 2016
      • Table 61 – Vodafone proportion of prepaid subscribers – 2005 - 2016
      • Table 62 – Total SMS messages sent – 2006 - 2015
      • Table 63 – Total MMS messages sent – 2009 - 2015
      • Table 64 – Active mobile broadband subscribers and penetration – 2004 - 2015
      • Table 65 – Mobile data traffic – 2009 - 2015
      • Table 66 – Mobile interconnection traffic by type – 2009 - 2015
      • Table 67 – Annual mobile number portings – 2004 - 2015
      • Table 68 – Vodafone subscribers – 2008 - 2016
      • Table 69 – Vodafone ARPU – 2008 - 2016
      • Table 70 – Vodafone financial data – 2008 - 2017
      • Table 71 – Total SMS messages sent – 2014 - 2016
      • Table 72 – Cosmote mobile financial data – 2007 - 2016
      • Table 73 – Cosmote annualised ARPU – 2006 - 2016
      • Table 74 – Cosmote mobile data revenue – 2015 - 2016
      • Table 75 – Cosmote subscribers – 2006 - 2016
      • Chart 1 – Licensed telcos’ financial performance (regulator data) – 2000 – 2015
      • Chart 2 – Forthnet Group financial data – 2007 – 2016
      • Chart 3 – Internet users and penetration – 2005 – 2018
      • Chart 4 – Fixed broadband subscribers and penetration – 2003 – 2017
      • Chart 5 – Forthnet broadband and LLU subscribers – 2007 – 2016
      • Chart 6 – Mobile subscribers (SIM) and penetration – 2005 - 2018
      • Chart 7 – Mobile market share of subscribers by operator – 2005 – 2015
      • Chart 8 – Vodafone ARPU – 2008 - 2016
      • Chart 9 – Cosmote mobile financial data – 2007 - 2016
      • Exhibit 1 – The EU regulatory framework for communications
      • Exhibit 2 – Overview of spectrum auction results
      • Exhibit 3 – 2G auction results – 2001
      • Exhibit 4 – 900MHz and 1800MHz auction spectrum – 2011
      • Exhibit 5 – 900MHz and 1800MHz auction results – 2011
      • Exhibit 6 – Spectrum auction results – 2014
      • Exhibit 7 – Spectrum auction results overview – 2001 - 2014
      • Exhibit 8 – Spectrum auction results – February 2017
      • Exhibit 9 – 3G auction results in Greece – 2001

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