2015 Austria - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Austria’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Convergence and Digital Media;
  • Mobile subscriber and ARPU forecasts;
  • Broadband market forecasts for selective years to 2020.
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- August 2015 (13th Edition)

Executive Summary

Austrian government pledges €1 billion for national broadband

Austria’s telecom market is dominated by a few key players in all sectors, though the regulator has introduced measures which encourage new entrants in the market. The fixed-line broadband market is dominated by DSL, which rapidly overtook cable as the preferred access method. UPC Austria is the leading cable operator, while Telekom Austria retains a leading share of DSL connections. The incumbent has invested in vectoring VDSL and G.fast technologies in a bid to deliver fast broadband services in urban areas with less investment than is required via FttP. However, there is a shift in investment towards fibre, with the incumbent committed to invest €400 million during 2015 to improve its networks and the government allocating €1 billion in public funding to upgrade infrastructure nationally.

The mobile market has undergone considerable consolidation, most recently with 3 Austria acquiring the network and assets of Orange. Nevertheless, there is a growing number of MVNOs and resellers to provide competition in the low-cost sector. In mid-2015 Tele2 re-entered the mobile market as an MVNO, having sold its mobile business back in 2007. This allows the operator to build on its multi-service bundled offerings. Part of the growth in the MVNO sector has been due to regulatory concessions by which 3 Austria, as part of its Orange take-over, must provide 30% of network capacity to support up to 16 MVNOs. The 3G networks have seen impressive growth in subscriber uptake, largely at the expense of existing GSM offerings, while into 2015 there are the beginnings of a wide-scale migration of subscribers from 3G to LTE. By mid-2015 LTE networks provided about 98% population coverage.

This report presents key aspects of the Austrian telecom and ICT markets, including statistical data on the fixed network services sector and telecom infrastructure. It presents an overview of recent regulatory developments, including broadband access and carrier preselection. The major fixed network operators are profiled, together with recent financial and operating data and an analysis on company strategies. The report also examines the mobile market, providing historical and current subscriber statistics, an overview of key operators, an analysis of emerging technologies and data services, and forecasts for ARPU and subscribers. In addition the report covers developments in Austria’s digital economy and digital media sectors, as well as the developing broadband market.

Key developments:

  • Government pledges €1 billion in funding to upgrade national broadband availability;
  • Telekom Austria delivers 100Mb/s with G.fast, commits €400 million for domestic broadband infrastructure upgrades, expands satellite broadband to deliver bundled services;
  • Xlink launches 1Gb/s FttP broadband offer;
  • UPC Austria tests 1.3Gb/s service;
  • América Móvil increases stake in Telekom Austria;
  • Telekom Austria expands satellite broadband deal with Eutelsat, launches A1 Now OTT videostreaming service;
  • Tele2 re-enters Austria’s mobile market as an MVNO;
  • UPC’s MVNO service opens up to non-UPC subscribers;
  • Report update includes the regulator’s market data updates for 2014; operator data to Q2 2015, recent market developments

Companies mentioned in this report:

Telekom Austria, UPC Austria, Xlink, Orange Austria, T-Mobile Austria, UPC Austria, ORF, Tele2/UTA, tele.ring, eTel Austria, 3 Austria, A1.

Table of Contents

  • 1. Key statistics
  • 2. Telecommunications market
    • 2.1 The market – recent developments
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authorities
      • 3.2.1 Austrian Regulatory Authority for Broadcasting and Telecommunications
      • 3.2.2 Telekom Control Commission
      • 3.2.3 Austrian Communications Authority (KommAustria)
    • 3.3 EU regulatory framework
    • 3.4 Revised NFR
    • 3.5 Government policies
      • 3.5.1 Privatisation of Telekom Austria
      • 3.5.2 Interconnect
      • 3.5.3 Access
    • 3.6 Number Portability (NP)
    • 3.7 Carrier PreSelection (CPS)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Telekom Austria
      • 4.2.1 Consolidating European markets
    • 4.3 Tele2
    • 4.4 tele.ring
    • 4.5 UPC Austria
    • 4.6 eTel Austria
  • 5. Telecommunications Infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 Next Generation Network (NGN)
    • 5.3 Structural separation
    • 5.4 International infrastructure
      • 5.4.1 Submarine cable networks
      • 5.4.2 Satellite networks
    • 5.5 Wholesaling
  • 6. Broadband Market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis – recent developments
      • 6.1.2 Broadband statistics
      • 6.1.3 Forecasts – broadband subscribers – 2015; 2017; 2020
    • 6.2 Hybrid Fibre Coax (HFC) networks
      • 6.2.1 UPC Austria
      • 6.2.2 Government support
      • 6.2.3 Regional broadband
    • 6.3 Digital Subscriber Line (DSL) networks
    • 6.4 G.fast
    • 6.5 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
    • 6.6 Other fixed broadband services
      • 6.6.1 BPL
      • 6.6.2 Fixed wireless (Wi-Fi and WiMAX)
      • 6.6.3 Wireless Local Loop (WLL)
      • 6.6.4 450MHz frequency band
      • 6.6.5 3.5GHz frequency band
      • 6.6.6 Wireless LANs/Wi-Fi
      • 6.6.7 WiMAX
      • 6.6.8 Internet via satellite
    • 6.7 Competition issues
      • 6.7.1 Regulating wholesale access
      • 6.7.2 Wholesale market
  • 7. Digital Media
    • 7.1 Introduction
      • 7.1.1 Cable TV
      • 7.1.2 Satellite TV
      • 7.1.3 Digital terrestrial TV
      • 7.1.4 DVB-T2
      • 7.1.5 Bundled services
    • 7.2 Major players
      • 7.2.1 UPC Austria
    • 7.3 Videostreaming
    • 7.4 Communications: VoIP, messaging, conferencing
      • 7.4.1 VoIP (Voice over Internet Protocol)
  • 8. Digital Economy
  • 9. Mobile Communications
    • 9.1 Market analysis – recent developments
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile voice
      • 9.2.3 Mobile data
      • 9.2.4 Mobile broadband statistics
      • 9.2.5 Forecasts
    • 9.3 Regulatory issues
      • 9.3.1 Regulatory authority
      • 9.3.2 Spectrum regulations and spectrum auctions
      • 9.3.3 Roaming
      • 9.3.4 Mobile Number Portability (MNP)
      • 9.3.5 Mobile termination rates (MTRs)
      • 9.3.6 Network sharing
    • 9.4 Mobile infrastructure
      • 9.4.1 Digital networks
      • 9.4.2 Other infrastructure developments
    • 9.5 Major mobile operators
      • 9.5.1 Orange
      • 9.5.2 3 Austria (Drei Austria)
      • 9.5.3 A1
      • 9.5.4 T-Mobile Austria
      • 9.5.5 Mobile Virtual Network Operators (MVNOs)
    • 9.6 Mobile content and applications
      • 9.6.1 M-commerce
      • 9.6.2 Mobile VoIP
      • 9.6.3 Machine-to-Machine
      • 9.6.4 Mobile TV
      • 9.6.5 Femtocells
    • 9.7 Mobile handsets
    • Table 1 – Country statistics Austria – 2015 (e)
    • Table 2 – Telecom revenue and investment statistics – 2014
    • Table 3 – Telephone network statistics – 2015 (e)
    • Table 4 – Internet user statistics – 2015 (e)
    • Table 5 – Broadband statistics – 2015 (e)
    • Table 6 – Mobile statistics – 2015 (e)
    • Table 7 – National telecommunications authorities
    • Table 8 – Retail telecoms revenue by sector – 2003 - 2015
    • Table 9 – Telecoms revenue by sector – 2003 - 2015
    • Table 10 – Telecoms sector investment by type – 2006 - 2014
    • Table 11 – Telecom traffic by sector – 2005 - 2014
    • Table 12 – Telekom Austria unbundled lines – 2004 – 2015
    • Table 13 – Ported geographic numbers by year – 2006 – 2014
    • Table 14 – CPS and CbC lines – 2004 - 2014
    • Table 15 – Telekom Austria Group financial data – 2001 - 2015
    • Table 16 – Telekom Austria financial data – 2009 - 2015
    • Table 17 – Telekom Austria: PSTN and ISDN access lines – 2005 - 2015
    • Table 18 – Telekom Austria traffic statistics in minutes – 2007 - 2015
    • Table 19 – Telekom Austria traffic statistics, annual change – 2010 - 2015
    • Table 20 – Telekom Austria financial data by sector – 2009 - 2015
    • Table 21 – Tele2 financial data by sector – 2007 - 2015
    • Table 22 – Tele2 subscribers – 2007 - 2015
    • Table 23 – UPC Austria revenue – 2005 – 2015
    • Table 24 – UPC Austria subscribers – 2006 - 2015
    • Table 25 – Historic - Fixed lines in service and household teledensity – 1999 - 2004
    • Table 26 – Fixed lines in service and household teledensity – 2005 - 2015
    • Table 27 – Broadband penetration of households – 2006 - 2014
    • Table 28 – Broadband downloaded traffic – 2012 - 2014
    • Table 29 – ICT development – households with computers, internet, broadband (%) – 2002 - 2013
    • Table 30 – ICT development – businesses with computers, internet, websites (%) – 2003 - 2014
    • Table 31 – Broadband connections by data rate – 2012 - 2014
    • Table 32 – Market share of broadband connections by technology – 2013
    • Table 33 – Historic - Internet users and penetration rate – 1995 - 2004
    • Table 34 – Internet users and penetration rate – 2005 - 2015
    • Table 35 – Total fixed-line broadband subscribers by access type – 2002 - 2015
    • Table 36 – Total fixed-line broadband penetration – 2002 - 2015
    • Table 37 – Revenue from retail and wholesale broadband connections – 2005 - 2015
    • Table 38 – Broadband market share by platform – 2013 - 2015
    • Table 39 – Fixed broadband market share by provider – 2013 - 2015
    • Table 40 – Forecast broadband subscribers – higher growth scenario – 2015; 2017; 2020
    • Table 41 – Forecast broadband subscribers – lower growth scenario – 2015; 2017; 2020
    • Table 42 – Cable broadband subscribers – 2012 - 2014
    • Table 43 – UPC Austria broadband subscribers – 2005 – 2015
    • Table 44 – UPC Austria revenue – 2005 - 2015
    • Table 45 – Telekom Austria: retail and wholesale DSL lines – 2005 - 2015
    • Table 46 – ADSL subscribers and annual change – 2000 - 2015
    • Table 47 –FttP connections – 2011 - 2015
    • Table 48 – Fixed-line wireless broadband subscribers – 2006 - 2014
    • Table 49 – Bitstream access lines by type – 2004 - 2014
    • Table 50 – Bitstream and resale access revenue – 2012 - 2014
    • Table 51 – Telekom Austria unbundled lines – 2004 - 2015
    • Table 52 – Historic - TV households by technology – 2000 - 2010
    • Table 53 – Historic – Share of cable and satellite TV households – 2000 - 2010
    • Table 54 – Subscribers to bundled services – 2012 - 2014
    • Table 55 – UPC Austria revenue – 2005 - 2015
    • Table 56 – UPC Austria subscribers by service – 2006 - 2015
    • Table 57 – Telekom Austria IPTV subscribers – 2007 - 2015
    • Table 58 – Austria’s digital economy ranking (main indicators) – 2014
    • Table 59 – Use of computer, internet and broadband – 2005 - 2014
    • Table 60 – Online advertising expenditure – 2005 - 2014
    • Table 61 – Mobile network data traffic – 2008 - 2014
    • Table 62 – Mobile market revenue by service – 2012 - 2014
    • Table 63 – Mobile service revenue, retail and wholesale – 2000 - 2015
    • Table 64 – Average subscriber use of services – 2012 - 2014
    • Table 65 – Historic - Mobile subscribers and penetration rate (regulator data) – 1999 – 2004
    • Table 66 – Mobile subscribers and penetration rate – 2005- 2016
    • Table 67 – Mobile SIMs in use, 2G, 3G and 4G – 2004 - 2015
    • Table 68 – Mobile market share of subscribers by operator – 2006 - 2014
    • Table 69 – Mobile numbers in use, contract and prepaid – 2004 - 2014
    • Table 70 – A1 prepaid subscribers – 2005 - 2015
    • Table 71 – Mobile call minutes – 2003 - 2015
    • Table 72 – SMS messages sent – 2004 - 2015
    • Table 73 – A1 SMS sent – 2006 - 2015
    • Table 74 – MMS messages sent – 2005 - 2015
    • Table 75 – Mobile broadband subscribers – 2005 - 2015
    • Table 76 – A1 mobile broadband subscribers – 2009 - 2015
    • Table 77 – Mobile broadband market share by provider – 2013 - 2015
    • Table 78 – Forecast mobile subscribers – 2015; 2017; 2020
    • Table 79 – GSM spectrum distribution among MNOs (MHz) – 2010
    • Table 80 – 2.6GHz spectrum auction results – September 2010
    • Table 81 – European roaming charges – 2007 - 2014
    • Table 82 – European roaming charges – 2014 - 2017
    • Table 83 – Mobile number portings – 2010 - 2014
    • Table 84 – Mobile termination charges by operator (historic) – 2008 - 2011
    • Table 85 – Orange Austria mobile subscribers (historic) – 2009 - 2012
    • Table 86 – 3 Austria active subscribers – 2013 - 2014
    • Table 87 – 3 Austria registered subscribers – 2009 - 2014
    • Table 88 – 3 Austria financial data – 2008 - 2014
    • Table 89 – 3 Austria annualised ARPU – 2008 - 2014
    • Table 90 – A1 subscribers (Austria) – 2000 - 2015
    • Table 91 – A1 - mobile financial data – 2004 - 2015
    • Table 92 – A1 monthly ARPU – 2004 - 2015
    • Table 93 – T-Mobile Austria mobile service revenue – 2003 - 2015
    • Table 94 – T-Mobile Austria subscribers – 2004 - 2015
    • Table 95 – T-Mobile Austria annualised ARPU – 2006 - 2015
    • Table 96 – M2M connections – 2012 - 2016
    • Table 97 – Smartphone penetration – 2008 - 2014
    • Table 98 – Smartphones in use – 2010 - 2015
    • Table 99 – Mobile data services revenue as proportion of total – 1999 - 2014
    • Table 100 – Mobile data traffic – 2008 - 2016
    • Chart 1 – Telecom traffic by sector – 2005 - 2014
    • Chart 2 – Telekom Austria financial data – 2009 – 2015
    • Chart 3 – Telekom Austria traffic statistics in minutes – 2007 – 2015
    • Chart 4 – Tele2 financial data by sector – 2007 - 2015
    • Chart 5 – Tele2 subscribers – 2007 - 2015
    • Chart 6 – UPC Austria subscribers – 2006 – 2015
    • Chart 7 – Fixed lines in service and teledensity – 2005 – 2015
    • Chart 8 – Internet users and penetration rate – 2003 - 2015
    • Chart 9 – Total fixed-line broadband subscribers by access type – 2002 - 2015
    • Chart 10 – Telekom Austria: retail and wholesale DSL lines – 2004 - 2015
    • Chart 11 – UPC Austria subscribers – 2006 – 2015
    • Chart 12 – Mobile service revenue, retail and wholesale – 2000 - 2015
    • Chart 13 – Mobile subscribers and penetration rate – 2005 - 2016
    • Chart 14 – Mobile SIMs in use, 2G and 3G – 2004 - 2015
    • Chart 15 – Mobile market share by operator – 2006 - 2014
    • Chart 16 – 3 Austria subscribers – 2009 - 2014
    • Chart 17 – 3 Austria annualised ARPU – 2008 - 2014
    • Chart 18 – A1 annualised monthly ARPU – 2004 - 2015
    • Exhibit 1 – EU – The New Regulatory Framework (NRF)
    • Exhibit 2 – Access and the local loop
    • Exhibit 3 – Regional WLL licenses in 3.5GHz spectrum by operator – 2004
    • Exhibit 4 – Regional WLL licenses in 3.5GHz spectrum by operator – 2009
    • Exhibit 5 – 450MHz frequency allocation overview – 2006
    • Exhibit 6 – 3.5GHz frequency allocation – 2008
    • Exhibit 7 – Overview of digital media
    • Exhibit 8 – Active mobile providers
    • Exhibit 9 – 3G licence results - 2000
    • Exhibit 10 – 450MHz licence results – 2006
    • Exhibit 11 – Multi-spectrum auction results – Oct 2013
    • Exhibit 12 – 2G spectrum allocations by operator
    • Exhibit 13 – 3G spectrum allocations by operator

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