2014 Austria - Telecoms, IP Networks, Digital Media and Forecasts

Publication Overview

This report provides a comprehensive overview of trends and developments in Austria’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and Digital Media;
  • 3G subscriber and mobile ARPU forecasts to 2015;
  • Broadband market forecasts for selective years to 2020.

Key developments:

Telekom Austria joins with Eutelsat to launch satellite services to businesses in CEE; regulator prepares DTT muxes for DVB-T2; Telekom Austria’s IPTV service rebranded as A1 Kabel TV; T-Mobile Austria increases LTE data rates to 150Mb/s; mobile TV streaming success with more than 50 channels available; multi-spectrum auction delivers €2 billion for the state; strong subscriber growth keeping mobile sector revenue steady; Telekom Austria adds M2M platforms; UPC signs up as an MVNO on 3 Austria’s network; A1 trials LTE Advanced; 3 Austria buys Orange; América Móvil manoeuvres to increase stake Telekom Austria; Telekom Austria expands in CEE through additional acquisitions; infrastructure investment growth; KPN and Telekom Austria to create joint wholesale fibre network; Telekom Austria switches domestic fixed-line traffic to VoIP, trials G.fast technology; Xlink launches 1Gb/s FttP broadband offer; mobile broadband subscriber base approach two million mark, representing almost 60% of all broadband customers; UPC Austria tests 1.3Gb/s service; regulator data for 2012 and updates to Q3 2013; operator data to Q4 2013, market developments to April 2014.

Companies ans subsidiaries covered in this report include:

3 Austria, A1, Tele2, UPC Austria, Telekom Austria, ORF, Xlink, Orange Austria, T-Mobile Austria, Telekom Austria, Tele2, tele.ring, eTel Austria.

Researcher:- Henry Lancaster
Current publication date:- April 2014 (12th Edition)

Executive Summary

Mobile broadband approaching two-thirds of all broadband connections

Austria’s telecom market is dominated by the incumbent Telekom Austria and the cableco UPC. Nevertheless, there has been considerable competitive pressure in the fixed-line and mobile sectors in recent years. The regulator has also encouraged local loop unbundling to improve competition in the broadband market, and has introduced ‘virtual’ unbundling in the fibre sector.

The broadband market is dominated by the DSL platform, with Telekom Austria retaining a market lead, while cable is the principal alternative technology. Telekom Austria has invested in vectoring VDSL and G.fast technologies in a bid to deliver fast broadband services in urban areas with less investment than is required via FttP. For its part, UPC Austria has invested in DOCSIS3.o technology, and by delivering services at 120MB/s the has managed to retain customers and indeed attract new subscribers from DSL.

Austria’s market for converged media benefits from these excellent upgraded broadband networks. The strong TV market is served by mature the cable and satellite sectors as well as a fast developing DTTV infrastructure. Digital services have been available since 2006, with three multiplexes assigned to national and regional services and a fourth reserved for mobile broadcasting. This report profiles media convergence in Austria, including developments in the digital broadcast market, IPTV and VoD, as well as regulatory measures on the switch to digital TV.

The mobile market has undergone considerable changes in recent months. 3 Austria acquired the network and assets of Orange, so consolidating the market to three network operators, while the number of MVNOs and resellers is growing steadily. Part of this growth is due to regulatory concessions by which 3 Austria, as part of its Orange take-over, must provide 30% of network capacity to support up to 16 MVNOs. The competitive environment has led to relatively low ARPU for operators, as well as some of the region’s lowest tariffs for consumers. The 3G networks have seen impressive growth in subscriber uptake, largely at the expense of existing GSM offerings, while mobile broadband, based on HSPA and LTE technologies, has similarly shown extraordinary growth. LTE can be accessed by about half of the population. The late-2013 auction of spectrum in several bands will go far to expand mobile broadband in rural areas and improve capacity nationally.

This report presents key aspects of the Austrian telecom and ICT markets, including statistical data on the fixed network services sector and telecom infrastructure. It presents an overview of recent regulatory developments, including as it relates to broadband access and carrier preselection. The major fixed network operators are profiled, together with the most recent financial and operating data and an analysis on operators’ market strategies. The report also covers the mobile market, providing historical and current subscriber statistics, an overview of key operators, an analysis of emerging technologies and data services, and forecasts for ARPU and subscribers. It assesses the broadband market and public data services, including technologies such as xDSL, leased lines, cable modems, FttP, powerline broadband, WiFi and internet via satellite.

Data in this report is the latest available at the time of preparation and may not be for the current year

Table of Contents

  • 1. Key Statistics
  • 2. Telecommunications Market
    • 2.1 Overview of Austria’s telecom market
  • 3. Regulatory Environment
    • 3.1 History
      • 3.1.1 EU regulatory framework
      • 3.1.2 Revised NFR
    • 3.2 Regulatory authorities
      • 3.2.1 Austrian Regulatory Authority for Broadcasting and Telecommunications
      • 3.2.2 Telekom Control Commission
      • 3.2.3 Austrian Communications Authority (KommAustria)
    • 3.3 Telecom sector liberalisation in Austria
      • 3.3.1 Privatisation of Telekom Austria
      • 3.3.2 Interconnect
      • 3.3.3 Access
    • 3.4 Number Portability (NP)
    • 3.5 Carrier PreSelection (CPS)
  • 4. Fixed Network Operators
    • 4.1 Telekom Austria
      • 4.1.1 Consolidating European markets
    • 4.2 Tele2
    • 4.3 tele.ring
    • 4.4 UPC Austria
    • 4.5 eTel Austria
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
    • 5.2 Next Generation Network (NGN)
    • 5.3 Structural separation
    • 5.4 Wholesaling
    • 5.5 International infrastructure
      • 5.5.1 Submarine cable networks
      • 5.5.2 Satellite networks
  • 6. Broadband Market
    • 6.1 Overview
    • 6.2 Regulating wholesale access
    • 6.3 Wholesale market
      • 6.3.1 Bitstream
      • 6.3.2 Unbundling
    • 6.4 Broadband statistics
    • 6.5 Government support
    • 6.6 Regional broadband
    • 6.7 Cable modems
      • 6.7.1 UPC Austria
    • 6.8 Asymmetrical Digital Subscriber Line (ADSL)
    • 6.9 Fibre-to-the-Premise (FttP) networks
    • 6.10 Mobile broadband
    • 6.11 Broadband Powerline (BPL)
    • 6.12 Wireless broadband
      • 6.12.1 Wireless Local Loop (WLL)
      • 6.12.2 450MHz frequency band
      • 6.12.3 3.5GHz frequency band
      • 6.12.4 Wireless LANs/WiFi
      • 6.12.5 WiMAX
      • 6.12.6 Internet via satellite
  • 7. Digital Media
    • 7.1 Digital media overview
      • 7.1.1 Key general trends
      • 7.1.2 Business models
      • 7.1.3 Regulatory issues
    • 7.2 Digital TV
      • 7.2.1 Overview
      • 7.2.2 TV-over-DSL (IPTV)
      • 7.2.3 Cable TV
      • 7.2.4 Satellite TV
      • 7.2.5 Digital terrestrial TV
      • 7.2.6 Free-to-Air (FTA) TV
      • 7.2.7 VoIP (Voice over Internet Protocol) services
  • 8. Mobile Communications
    • 8.1 Overview of Austria’s mobile market
      • 8.1.1 Mobile statistics
      • 8.1.2 Operator market shares
    • 8.2 Regulatory issues
      • 8.2.1 Regulatory authority
      • 8.2.2 Spectrum regulations and spectrum auctions
      • 8.2.3 Roaming
      • 8.2.4 Mobile Number Portability (MNP)
      • 8.2.5 Mobile termination rates (MTRs)
      • 8.2.6 Network sharing
    • 8.3 Mobile technologies
      • 8.3.1 Digital
      • 8.3.2 Third Generation (3G) mobile
    • 8.4 Major mobile operators
      • 8.4.1 Orange
      • 8.4.2 3 Austria
      • 8.4.3 A1
      • 8.4.4 T-Mobile
      • 8.4.5 Mobile Virtual Network Operators (MVNO)
    • 8.5 Mobile voice services
      • 8.5.1 Prepaid cards
    • 8.6 Mobile Messaging
      • 8.6.1 Short Message Service (SMS)
      • 8.6.2 Multimedia Messaging Service (MMS)
    • 8.7 Mobile data services
      • 8.7.1 General Packet Radio Service (GPRS)
      • 8.7.2 Push-to-Talk (PTT)
      • 8.7.3 Enhanced data for GSM Evolution (EDGE)
      • 8.7.4 High-Speed Packet Access (HSPA)
      • 8.7.5 High-Speed Circuit-Switched Data (HSCSD)
      • 8.7.6 High-Speed Uplink Packet Access (HSUPA)
      • 8.7.7 Long-term Evolution (LTE)
      • 8.7.8 Mobile TV
      • 8.7.9 Femtocells
    • 8.8 Mobile content and applications
      • 8.8.1 M-commerce
      • 8.8.2 Mobile VoIP
      • 8.8.3 Machine-to-Machine
  • 9. Forecasts
    • 9.1 Forecasts – broadband subscribers – 2007 - 2012; 2020
      • 9.1.1 Scenario 1 – higher broadband subscriber growth
      • 9.1.2 Scenario 2 – lower broadband subscriber growth
    • 9.2 Forecasts – mobile market – 2006 - 2010; 2012 - 2015
      • 9.2.1 UMTS forecasts
      • 9.2.2 Mobile ARPU forecasts
      • Table 1 – Country statistics Austria – 2013 (e)
      • Table 2 – Telecom revenue and investment statistics – 2012
      • Table 3 – Telephone network statistics – Sep 2013
      • Table 4 – Internet user statistics – 2013 (e)
      • Table 5 – Broadband statistics – 2013 (e)
      • Table 6 – Mobile statistics – 2014 (e)
      • Table 7 – National telecommunications authorities
      • Table 8 – Telecoms revenue by sector – 2003 - 2013
      • Table 9 – Retail telecoms revenue by sector – 2003 - 2013
      • Table 10 – Telecoms revenue by sector - retail, business – 2009 - 2013
      • Table 11 – Telecoms sector investment by type – 2007 - 2012
      • Table 12 – Telecom traffic by sector – 2005 - 2012
      • Table 13 – Market share of retail telecoms revenue by sector – 2003 - 2010
      • Table 14 – Telecom investment by sector – 2006 - 2012
      • Table 15 – Telecom investments – 2004 - 2013
      • Table 16 – Telekom Austria unbundled lines – 2008 - 2013
      • Table 17 – Ported numbers by year – 2006 – 2013
      • Table 18 – CPS and CbC lines – 2004 - 2013
      • Table 19 – Telekom Austria Group financial data – 2001 - 2013
      • Table 20 – Telekom Austria: PSTN and ISDN access lines – 2005 - 2013
      • Table 21 – Telekom Austria traffic statistics in minutes – 2007 - 2013
      • Table 22 – Telekom Austria traffic statistics, annual change – 2010 - 2013
      • Table 23 – Historic - Telekom Austria financial data by sector – 2009 - 2011
      • Table 24 – Telekom Austria financial data – 2009 - 2013
      • Table 25 – Tele2 financial data by sector – 2007 - 2013
      • Table 26 – Tele2 subscribers – 2007 - 2013
      • Table 27 – UPC Austria revenue and annual change – 2005 - 2013
      • Table 28 – UPC Austria subscribers – 2006 - 2013
      • Table 29 – Historic - Fixed lines in service and teledensity – 1999 - 2004
      • Table 30 – Fixed lines in service and teledensity – 2005 - 2014
      • Table 31 – Broadband penetration of households – 2006 - 2013
      • Table 32 – ICT development – households with computers, internet, broadband (%) – 2002 - 2013
      • Table 33 – ICT development – businesses with computers, internet, websites (%) – 2003 - 2013
      • Table 34 – Broadband connections by data rate – 2012 - 2013
      • Table 35 – Bitstream access lines by type – 2004 - 2012
      • Table 36 – Bitstream and resale access revenue – 2012 - 2013
      • Table 37 – Telekom Austria unbundled lines – 2004 - 2013
      • Table 38 – Historic - Internet users and penetration rate – 1995 - 2004
      • Table 39 – Internet users and penetration rate – 2005 - 2014
      • Table 40 – Total fixed-line broadband subscribers by access type – 2002 - 2014
      • Table 41 – Total fixed-line broadband penetration – 2002 - 2014
      • Table 42 – Broadband market share by technology – 2002 - 2013
      • Table 43 – Revenue from retail and wholesale broadband connections – 2005 - 2013
      • Table 44 – Cable broadband subscribers – 2012 - 2013
      • Table 45 – UPC Austria broadband subscribers – 2005 – 2013
      • Table 46 – UPC Austria revenue and annual change – 2005 - 2013
      • Table 47 – Telekom Austria: retail and wholesale DSL lines – 2005 - 2013
      • Table 48 – ADSL subscribers and annual change – 2000 - 2014
      • Table 49 – Telekom Austria FttX addressable households – 2010 - 2013
      • Table 50 – FttP broadband subscribers – 2007 - 2014
      • Table 51 – Mobile broadband subscribers – 2005 - 2015
      • Table 52 – A1 mobile broadband subscribers – 2009 - 2013
      • Table 53 – Fixed-line wireless broadband subscribers – 2006 - 2013
      • Table 54 – Subscribers to bundled services – 2012 - 2013
      • Table 55 – TV households by technology – 2000 - 2012
      • Table 56 – Digital receiver sales by technology (historic) – 2006 - 2009
      • Table 57 – Telekom Austria IPTV subscribers – 2007 - 2011
      • Table 58 – Cable and satellite TV households – 2000 - 2013
      • Table 59 – UPC Austria revenue and annual change – 2005 - 2013
      • Table 60 – UPC Austria subscribers by service – 2006 - 2013
      • Table 61 – Mobile call minutes – 2003 - 2014
      • Table 62 – Mobile retail market revenue (regulator data) – 2009 - 2015
      • Table 63 – Mobile service revenue, retail and wholesale – 2000 - 2015
      • Table 64 – Average subscriber use of services – 2012 - 2013
      • Table 65 – Historic - Mobile subscribers and penetration rate (regulator data) – 1999 - 2004
      • Table 66 – Mobile subscribers and penetration rate (regulator data) – 2005- 2016
      • Table 67 – Mobile SIMs in use, 2G, 3G and 4G – 2004 - 2014
      • Table 68 – Mobile market share of subscribers by operator – 2006 - 2013
      • Table 69 – GSM spectrum distribution among MNOs (MHz) – 2010
      • Table 70 – 2.6GHz spectrum auction results – September 2010
      • Table 71 – European roaming charges – 2007 - 2014
      • Table 72 – Mobile number portings – 2010 - 2013
      • Table 73 – Mobile termination charges by operator – 2008 - 2011
      • Table 74 – Orange Austria mobile subscribers (historic) – 2009 - 2012
      • Table 75 – 3 Austria subscribers – 2009 - 2013
      • Table 76 – 3 Austria revenue and annual change – 2008 - 2013
      • Table 77 – 3 Austria annualised ARPU – 2008 - 2013
      • Table 78 – A1 subscribers (Austria) – 2000 - 2013
      • Table 79 – A1 - mobile financial data – 2004 - 2013
      • Table 80 – A1 annualised monthly ARPU – 2004 - 2013
      • Table 81 – T-Mobile Austria mobile service revenue – 2003 - 2013
      • Table 82 – T-Mobile Austria subscribers – 2004 - 2013
      • Table 83 – T-Mobile Austria annualised ARPU – 2006 - 2013
      • Table 84 – Mobile numbers in use, contract and prepaid – 2004 - 2013
      • Table 85 – A1 prepaid subscribers – 2005 - 2013
      • Table 86 – SMS messages sent – 2004 - 2014
      • Table 87 – A1 SMS sent – 2006 - 2012
      • Table 88 – MMS messages sent – 2005 - 2013
      • Table 89 – Smartphone penetration – 2008 - 2014
      • Table 90 – Smartphones in use – 2010 - 2013
      • Table 91 – Mobile data services revenue as proportion of total – 1999 - 2014
      • Table 92 – Mobile data traffic – 2008 - 2014
      • Table 93 – M2M connections – 2012 - 2014
      • Table 94 – Forecast broadband subscribers – higher growth scenario – 2007 - 2012; 2020
      • Table 95 – Forecast broadband subscribers – lower growth scenario – 2007 - 2012; 2020
      • Table 96 – Forecast UMTS subscribers – 2006 - 2015
      • Table 97 – Forecast mobile ARPU – 2005 - 2010; 2012 - 2015
      • Chart 1 – Telecom traffic by sector – 2005 - 2012
      • Chart 2 – Market share of retail telecoms revenue by sector – 2003 - 2010
      • Chart 3 – Telecom investment by sector – 2006 - 2012
      • Chart 4 – Telekom Austria traffic statistics in minutes – 2007 – 2013
      • Chart 5 – Telekom Austria financial data – 2009 – 2013
      • Chart 6 – Tele2 financial data by sector – 2007 - 2013
      • Chart 7 – Tele2 subscribers – 2007 - 2013
      • Chart 8 – UPC Austria subscribers – 2006 – 2013
      • Chart 9 – Fixed lines in service and teledensity – 2005 – 2014
      • Chart 10 – Internet users and penetration rate – 2003 - 2014
      • Chart 11 – Total fixed-line broadband subscribers by access type – 2002 - 2014
      • Chart 12 – Broadband market share by technology – 2002 - 2013
      • Chart 13 – Revenue from retail and wholesale broadband connections – 2005 - 2013
      • Chart 14 – Telekom Austria: retail and wholesale DSL lines – 2004 - 2013
      • Chart 15 – TV households by technology – 2000 - 2012
      • Chart 16 – UPC Austria subscribers – 2006 – 2013
      • Chart 17 – Mobile service revenue, retail and wholesale – 2000 - 2015
      • Chart 18 – Mobile subscribers and penetration rate (regulator data) – 2005 - 2016
      • Chart 19 – Mobile SIMs in use, 2G and 3G – 2004 - 2013
      • Chart 20 – Mobile market share by operator – 2006 - 2013
      • Chart 21 – 3 Austria subscribers – 2009 - 2013
      • Chart 22 – 3 Austria annualised ARPU – 2008 - 2013
      • Chart 23 – A1 annualised monthly ARPU – 2004 - 2013
      • Exhibit 1 – EU – The New Regulatory Framework (NRF)
      • Exhibit 2 – Access and the local loop
      • Exhibit 3 – Regional WLL licenses in 3.5GHz spectrum by operator – 2004
      • Exhibit 4 – Regional WLL licenses in 3.5GHz spectrum by operator – 2009
      • Exhibit 5 – 450MHz frequency allocation overview – 2006
      • Exhibit 6 – 3.5GHz frequency allocation – 2008
      • Exhibit 7 – Overview of digital media
      • Exhibit 8 – Active mobile providers
      • Exhibit 9 – 3G licence results - 2000
      • Exhibit 10 – 450MHz licence results – 2006
      • Exhibit 11 – Multi-spectrum auction results – Oct 2013
      • Exhibit 12 – 2G spectrum allocations by operator
      • Exhibit 13 – 3G spectrum allocations by operator

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