Taiwan - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Taiwan’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Sébastien de Rosbo
Current publication date:- January 2020 (25th Edition)

Executive Summary

Taiwan government invests to support 5G ecosystem

Taiwan has developed a dynamic telecommunications industry defined by excellent infrastructure and a very competitive mobile market. Private investors are attracted to the territory due to its regulatory certainty, market maturity, an educated workforce and highly clustered ICT sector that sits at the heart of economic development.

Overall fixed line penetration has been in decline since 2012, and this trend is expected to continue in coming years as customers adopt mobile and mobile broadband solutions for voice and data services. The mobile market is dominated by three operators, and high penetration has resulted in intense competition to gain new subscribers. In recent years this was evidenced in the drive to develop 4G services, which were quickly embraced by consumers. The same drive is being repeated with 5G, with operators gearing up to deploy 5G services in a range of bands later in 2020.

Taiwan’s advanced fixed broadband market is served by a variety of technology platforms including DSL, fibre, HFC, leased lines and wireless. Fibre is the most popular platform, largely due to the migration of DSL subscribers, and has underpinned Taiwan’s relatively high standing in global broadband rankings. Growth in the fibre sector is likely to continue to be strong in coming years though more subdued than formally, given that most DSL subscribers have already migrated away from copper.

Market penetration in the fixed broadband subscriber market has remained flat over the past five years due to a declining number of fixed lines and the growing dominance of mobile broadband. Over the next five years relatively slow growth is predicted. One break on fixed broadband growth will come from 5G since the launch of services is expected to encourage some consumers to close their fixed broadband connections.

Key developments:

  • Taiwan implements strategy to attain a significant share of the global IoT market;
  • Regulator begins multi-spectrum auction for 5G services;
  • Government to release NT$20.5 billion to encourage development of 5G services and apps;
  • Slowing mobile broadband growth predicted through to 2024;
  • DSL sector shrinks as subscribers migrate to fibre;
  • Report includes operator data to November 2019, regulator’s market data for Q3 2019, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

Chunghwa Telecom, New Century Infocom, Taiwan Fixed Network Telecom, FarEasTone, Taiwan Mobile, Asia Pacific Telecom, VIBO Telecom, Ambit, GigaMedia, WiMAX Telecom, Tatung Telecom, Global Mobile

Sébastien de Rosbo
January 2020

Table of Contents

  • Key statistics

  • Telecommunications market

    • Historical overview
    • Market overview and analysis
    • Market revenue
    • Regional Asian Market Comparison
  • Regulatory environment

    • Regulatory authority
    • Ministry of Transport and Communications (MOTC)
    • National Communications Commission (NCC)
    • Government policies eg Telecom sector liberalisation
      • Liberalisation
      • Government initiatives for broadband and m-Taiwan
    • Legislation and market liberalisation
    • 1996 Telecom ACT
    • Foreign investment
    • Licensing
    • Foreign equipment restrictions
    • Amendments to the Radio and Television act
    • National Information and Communication Initiative (NICI)
  • Fixed network operator

    • Chunghwa Telecom (CHT)
  • Telecommunications infrastructure

    • Fixed line subscribers
    • Forward looking infrastructure project to 2025
    • Submarine cable networks
    • Satellite networks
    • Cloud computing
    • Smart infrastructure
      • Internet of Things (IoT)
      • Smart grids
  • Broadband market

    • Introduction and statistical overview
      • Market overview and analysis
      • Fixed broadband statistics
    • Fixed broadband operators
      • Chunghwa Telecom
      • Taiwan Mobile
    • Hybrid Fibre Coax (HFC) networks
    • Digital Subscriber Line (DSL) networks
    • Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • FttX and Taipei City government
      • Fixed wireless (WiFi and WiMAX)
  • Digital economy

    • Introduction
    • e-Payments / m-Payments
    • Online Shopping
    • e-Government
  • Mobile communications

    • Market overview and analysis
      • Background
    • Mobile statistics
      • General statistics
      • Mobile broadband
    • Regulatory issues
      • 4G / LTE spectrum auctions
      • 5G spectrum auction
      • Mobile Number Portability (MNP)
    • Mobile infrastructure
      • 2G
      • 3G
      • 4G
      • 5G
      • Internet of Things (IoT)
    • Major mobile operators
      • Operator Statistics and market share
      • FarEasTone Telecommunications
      • Taiwan Mobile
      • Chunghwa Telecom (CHT)
      • Asia Pacific Telecom (APT)
      • VIBO Telecom
      • Ambit
      • Star Cellular
    • MNVOs
  • Appendix – Historic data


List of Tables

  • Table 1 – Top Level Country Statistics and Telco Authorities – 2019 (e)
  • Table 2 – Key Metrics - Compound Annual Growth Rate (CAGR) - 2019 – 2024
  • Table 3 – Taiwan - Distribution of telecom revenue by services – 2016 – 2018
  • Table 4 – Change in data communication revenue and mobile data service revenue ratios – 2009 – 2018
  • Table 5 – Change in Chunghwa Telecom’s revenue, capex, net profit – 2009 – 2019
  • Table 6 – Change in proportion of Chunghwa Telecom’s revenue by service – 2006 – 2019
  • Table 7 – Decline in Chunghwa Telecom’s fixed line subscriber base (residential and business) – 2008 – 2019
  • Table 8 – Decline in the number of fixed lines in service and penetration – 2009 – 2024
  • Table 9 – Growth in international internet bandwidth – 2009 – 2018
  • Table 10 – Growth in the number of fixed broadband subscriber and penetration – 2009 - 2024
  • Table 11 – Change in the number of fixed-line broadband subscribers by technology – 2007 – 2018
  • Table 12 – Change in the number of Chunghwa Telecom’s broadband subscribers by technology – 2009 – 2019
  • Table 13 – Change in Chunghwa Telecom’s broadband ARPU – 2009 – 2018
  • Table 14 – Growth in the number of Taiwan Mobile’s cable broadband Subscribers – 2008 – 2019
  • Table 15 – Growth in the number of cable broadband subscribers – 2009 – 2018
  • Table 16 – Decline in the number of DSL subscribers – 2009 – 2018
  • Table 17 – Growth in the number of fibre broadband subscribers – 2007 – 2018
  • Table 18 – 2.5GHz spectrum winners – 2007
  • Table 19– Growth in the number of mobile subscribers and penetration – 2009 – 2024
  • Table 20 – Change in the number of mobile subscribers by technology - 2G, 3G, 4G – 2009 – 2018
  • Table 21– Change in voice traffic volume by type – 2009 – 2018
  • Table 22– Prepaid share of total mobile subscriber base – 2009 – 2018
  • Table 23 – Decline in SMS traffic and revenue – 2009 – 2018
  • Table 24 – Development of 2G/3G/4G mobile services ARPU – 2009 – 2018
  • Table 25 – Change in the number of 3G/4G mobile broadband subscribers – 2008 – 2018
  • Table 26 – Growth in the number of mobile broadband subscribers and penetration – 2009 – 2024
  • Table 27– Change in the number of mobile number portings – 2005 – 2019
  • Table 28– Mobile Operators – Subscribers and Market Share – 2018
  • Table 29 – Development of FarEasTone’ revenue, EBITDA, capex, net profit – 2009 – 2019
  • Table 30 – Change in the number of FarEasTone’s mobile subscribers – 2009 – 2019
  • Table 31 – Development of FarEasTone’s ARPU (NT$) – 2007 – 2019
  • Table 32 – Development of FarEasTone’s revenue by type – 2017 – 2019
  • Table 33– Growth in Taiwan Mobile’s revenue and net profit – 2009 – 2019
  • Table 34– Taiwan Mobile annualised ARPU (per month) – 2017 – 2019
  • Table 35 – Change in the number of Taiwan Mobile’s subscribers by type – 2010 – 2019
  • Table 36 – Change in the number of Chunghwa Telecom’s mobile subscribers - 2009 – 2019
  • Table 37 – Development of Chunghwa Telecom’s mobile subscribers market share – 2009 - 2018
  • Table 38 – Change in Chunghwa Telecom’s blended mobile ARPU – 2009 – 2018
  • Table 39 – Historic - Data communication revenue and mobile data service revenue ratios – 2001 – 2009
  • Table 40 – Historic - International internet bandwidth – 2000 – 2009
  • Table 41 – Historic - Taiwan telecoms service revenue – 1985 – 2012
  • Table 42 – Historic - Fixed-line subscribers and penetration – 1995 – 2011
  • Table 43 – Historic - Taiwan - Call volumes for outgoing mobile and fixed network traffic – 1999 – 2016
  • Table 44 – Historic - Chunghwa Telecom revenue, capex, net profit – 2000 – 2009
  • Table 45 – Historic - Chunghwa Telecom’s fixed line subscribers, residential and business – 2000 – 2009
  • Table 46 – Historic - Internet users and penetration– 1998 – 2016
  • Table 47 – Historic - Fixed-line broadband subscribers, penetration – 2000 – 2011
  • Table 48 – Historic - Fixed-line and wireless broadband subscribers by technology – 2003 – 2015
  • Table 49 – Historic - Cable broadband subscribers – 2000 – 2009
  • Table 50 – Historic - DSL subscribers – 2000 – 2009
  • Table 51 – Historic - Chunghwa Telecom HiNet subscribers by type – 2003 – 2014
  • Table 52 – Historic - Chunghwa Telecom broadband ARPU – 2001 – 2009
  • Table 53 – Historic - Chunghwa DSL and fibre ARPU – 2008 – 2014
  • Table 54– Historic – Mobile subscribers by technology (PHS, 2G, 3G, LTE) – 2003 – 2015
  • Table 55– Historic - Mobile subscribers and penetration – 1995 – 2011
  • Table 56 – 2G/3G/4G mobile services ARPU – 2005 – 2009
  • Table 57– Historic - SMS traffic and revenue – 2001 – 2009
  • Table 58– Historic - Prepaid share of total mobile subscriber base – 2001 – 2009
  • Table 59 – Historic - Chunghwa Telecom mobile subscriber - 1998 – 2009
  • Table 60 – Historic - Chunghwa Telecom’s blended mobile ARPU – 2001 – 2009
  • Table 61– Historic - Taiwan Mobile revenue and net profit – 2003 – 2009
  • Table 62 – Historic - Taiwan Mobile subscribers– 1998 – 2009
  • Table 63– Historic - FarEasTone mobile subscribers – 1998 – 2009
  • Table 64 – Historic - FarEasTone revenue, EBITDA, capex, net profit – 2003 – 2009
  • Table 65 – Historic - Chunghwa Telecom’s mobile subscribers market share – 2000 - 2009
  • Table 66 – Historic – APT’s mobile subscribers – 2003 – 2013
  • Table 67– Historic - VIBO Telecom mobile subscribers and annual change – 2005 – 2013

List of Charts

  • Chart 1 – Mobile, Mobile Broadband & Fixed Broadband Penetration – 2018; 2023
  • Chart 2 – Change in data communication revenue and mobile data service revenue ratios – 2009 – 2018
  • Chart 3 – Asian Telecoms Maturity Index by Market Category
  • Chart 4 – Asian Telecoms Maturity Index vs GDP per Capita
  • Chart 5 – Telecoms Maturity Index – Northern Asia
  • Chart 6 – Change in Chunghwa Telecom’s revenue, capex, net profit – 2009 – 2019
  • Chart 7 – Change in proportion of Chunghwa Telecom’s revenue by service – 2006 – 2019
  • Chart 8 – Decline in Chunghwa Telecom’s fixed line subscriber base (residential and business) – 2008 – 2019
  • Chart 9 – Decline in the number of fixed lines in service and penetration – 2009 – 2024
  • Chart 10 – Growth in the number of fixed broadband subscribers – 2009 – 2024
  • Chart 11 – Change in the number of fixed-line broadband subscribers by technology – 2007 – 2018
  • Chart 12 – Change in the number of Chunghwa Telecom’s broadband subscribers by technology – 2009 – 2019
  • Chart 13 – Change in Chunghwa Telecom’s broadband ARPU – 2009 – 2018
  • Chart 14 – Growth in the number of Taiwan Mobile’s cable broadband Subscribers – 2008 – 2019
  • Chart 15 – Growth in the number of cable broadband subscribers – 2009 – 2018
  • Chart 16 – Decline in the number of DSL subscribers – 2009 – 2018
  • Chart 17 – Growth in the number of fibre broadband subscribers – 2007 – 2018
  • Chart 18– Percentage of population covered by type of mobile network
  • Chart 19– Growth in the number of mobile subscribers and penetration – 2009 – 2024
  • Chart 20– Change in the number of mobile subscribers by technology - 2G, 3G, 4G – 2009 – 2018
  • Chart 21– Change in voice traffic volume by type – 2009 – 2018
  • Chart 22 – Decline in SMS traffic and revenue – 2009 – 2018
  • Chart 23– Development of 2G/3G/4G mobile services ARPU – 2009 – 2018
  • Chart 24 – Change in the number of 3G/4G mobile broadband subscribers – 2008 – 2018
  • Chart 25 – Growth in the number of mobile broadband subscribers and penetration – 2009 – 2024
  • Chart 26 – Change in the number of mobile number portings – 2005 – 2019
  • Chart 27 – Development of FarEasTone’s revenue, EBITDA, capex, net profit – 2009 – 2019
  • Chart 28 – Change in the number of FarEasTone’s mobile subscribers – 2009 – 2019
  • Chart 29 – Development of FarEasTone’s ARPU (NT$) – 2007 – 2019
  • Chart 30 – Growth in Taiwan Mobile’s revenue and net profit – 2009 – 2019
  • Chart 31 – Change in the number of Taiwan Mobile’s subscribers by type – 2010 – 2019
  • Chart 32 – Change in the number of Chunghwa Telecom’s mobile subscribers - 2009 – 2019

List of Exhibits

  • Exhibit 1 – Key Market Characteristics by Market Segment
  • Exhibit 2 – Northern Asia - Key Characteristics of Telecoms Markets by Country
  • Exhibit 3 – Major global/regional submarine cables with landing point in Taiwan
  • Exhibit 4 – 5G spectrum auction - 2020

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