Cambodia - Telecoms, Mobile and Broadband - Statistics and Analyses

Executive summary

The mobile broadband market sees rapid growth in Cambodia

Despite its status as a lesser developed country, Cambodia’s efforts to expand and upgrade its telecom infrastructure are bearing fruit. There were between eight and ten mobile operators vigorously competing with each other in a market segment that was growing at a rapid rate. A process of rationalisation followed, reducing the number of operators to only six.

By 2018, compared to other Asian nations, Cambodia has very low fixed line and fixed-broadband penetration and low mobile broadband penetration.

The number of fixed telephone lines in Cambodia is slowly declining from a small base as the mobile segment continues to expand and fixed broadband penetration remains very low and under-developed.

The fixed broadband market remains highly under-developed in Cambodia. Over the past five years fixed broadband penetration has increased moderately from a very small base. Fixed broadband penetration is predicted to grow very strongly over the next five years from this very small base.

In 2018 the MPTC launched a free Wi-Fi service for visitors and residents of Phnom Penh. Customers can access free Wi-Fi services in selected parks around the city.

The mobile subscriber market peaked in 2015, however since then has seen penetration fall due to maturing market as well as market consolidation amongst the mobile operators and stricter implementation of laws regarding SIM card registration. Over the next five years to 2023 the market will move back to positive growth but at a relatively slow rate.

Cambodia aims to launch its first communications satellite into orbit in 2021.

Cambodia’s mobile broadband has grown sharply over the past five years from a small base driven by a mature mobile market. Strong growth is predicted over the next five years to 2023 but at a declining rate.

The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they further roll out their 4G networks and eventually launch 5G networks.

Key Developments:

  • MPTC launched a free Wi-Fi service for visitors and residents of Phnom Penh.
  • Smart Axiata launched an LTE-Advanced (LTE-A) network capable of supporting maximum speeds of 600Mbps.
  • Cambodia aims to launch its first communications satellite into orbit in 2021.
  • Mobile broadband has seen very strong growth over the past five years.
  • Fixed broadband penetration is predicted to reach over 2% by 2023.
  • The number of fixed telephone lines in Cambodia is slowly declining.
  • Table of Contents

    • 1. Executive summary
    • 2. Key statistics
    • 3. Country overview
    • 4. Telecommunications market
      • 4.1 Market Overview and Analysis
      • 4.2 Regional Asian Market Comparison
    • 5. Regulatory environment
      • 5.1 Regulatory authority
        • 5.1.1 Ministry of Posts & Telecommunications (MPTC)
        • 5.1.2 Telecommunications Regulator of Cambodia (TRC)
      • 5.2 Huawei – government business partner
      • 5.3 New Draft Telecommunications Law
      • 5.4 Agreement with Chinese Government
    • 6. Fixed network operators
      • 6.1 Telecom Cambodia
      • 6.2 Viettel
      • 6.3 Digi
      • 6.4 Kingtel (Emaxx)
    • 7. Telecommunications infrastructure
      • 7.1 Overview of the national telecom network
      • 7.2 Optical fibre networks
      • 7.3 International infrastructure
        • 7.3.1 Introduction
        • 7.3.2 Satellite
        • 7.3.3 Greater Mekong Subregion Information Superhighway (GMS-IS)
        • 7.3.4 Cambodian-Vietnamese Super Highway Telecoms Network
        • 7.3.5 Submarine cable
      • 7.4 Specific IT developments
        • 7.4.1 Cloud Computing
    • 8. Fixed-line broadband market
      • 8.1 Background
      • 8.2 Broadband statistics and Forecasts
      • 8.3 Fixed-line broadband technologies
        • 8.3.1 WiFi
        • 8.3.2 WiMAX
    • 9. Mobile market
      • 9.1 Background
      • 9.2 Mobile Statistics and Forecast
      • 9.3 Mobile broadband and Forecast
      • 9.4 Mobile Regulatory issues
        • 9.4.1 Spectrum Auctions
        • 9.4.2 SIM Registration
    • 10. Mobile infrastructure
      • 10.1 4G LTE
        • 10.1.1 Digital Star
        • 10.1.2 Southeast Asia Telecommunications
    • 11. Major mobile operators
      • 11.1 Operator statistics
      • 11.2 Smart Axiata
      • 11.3 Metfone (Viettel)
      • 11.4 CamGSM
      • 11.5 CadComms (QB)
      • 11.6 SEATEL
        • 11.6.1 Historic - GT-Tell (Excell)
      • 11.7 CooTel
      • 11.8 Historic - Mfone (CamShin)
      • 11.9 Historic - Smart Mobile
      • 11.10 Historic - Beeline Cambodia (Sotelco)
    • 12. Digital Media
      • 12.1 Broadcasting
      • 12.2 Social Media
      • 12.3 Cable TV
      • 12.4 Satellite TV
    • 13. Digital Economy
      • 13.1 e-Education
    • 14. Related reports
    • Table 1 – Top Level Country Statistics and Telco Authorities – 2018 (e)
    • Table 2 – Percentage of Population Covered by Type of Mobile Network
    • Table 3 – Key Metrics - Compound Annual Growth Rate (CAGR) - 2018 - 2023
    • Table 4 – Fixed telephone lines in service and penetration – 1995 - 2018
    • Table 5 – Fixed Broadband Subscribers and Penetration (with Forecast) – 2005 - 2023
    • Table 6 – Internet Users and Penetration – 2007 - 2018
    • Table 7 – Historic - Internet users and penetration – 1997 - 2006
    • Table 8 – Internet household penetration – 2008 - 2018
    • Table 9 – Proportion of households with a computer– 2007 - 2018
    • Table 10 – Total international internet bandwidth – 1999 - 2018
    • Table 11 – Lit/Equipped International Bandwidth Capacity – 2015 - 2018
    • Table 12 – Mobile Subscribers and Penetration (with Forecast) – 1995 - 2023
    • Table 13 – Historic - Mobile services sector estimated ARPU – 1998 - 2012
    • Table 14 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2010 - 2023
    • Table 15 – Mobile subscribers and market share by operator - 2018
    • Table 16 – Historic - Mobile Operators and Systems
    • Table 17 – Smart Axiata: mobile subscribers – 1998 - 2018
    • Table 18 –Metfone (Viettel) mobile subscribers – 2009 - 2018
    • Table 19 –MobiTel (CamGSM) mobile subscribers – 1998 - 2018
    • Table 20 – Historic - MobiTel: 3G subscribers – 2006 - 2013
    • Table 21 – Cadcomms mobile (3G) subscribers – 2008 - 2018
    • Table 22 – Historic - Mfone (CamShin) mobile subscribers – 1998 - 2012
    • Table 23 – Historic- Smart Mobile subscribers – 2011 - 2012
    • Table 24 – Historic - Beeline Cambodia subscribers – 2009 - 2013
    • Table 25 – Historic Key broadcasting statistics - 2016
    • Chart 1 – Mobile, Mobile Broadband & Fixed Broadband Penetration – 2018; 2023
    • Chart 2 – Asian Telecoms Maturity Index by Market Category
    • Chart 3 – Asian Telecoms Maturity Index vs GDP per Capita
    • Chart 4 – Telecoms Maturity Index – South East Asia
    • Chart 5 - Fixed telephone lines in service and penetration – 2006 - 2018
    • Chart 6 – Fixed Broadband Subscribers and Penetration (with Forecast) – 2008 - 2023
    • Chart 7 – Internet Users and Penetration – 2007 - 2018
    • Chart 8 – Mobile Subscribers and Penetration (with Forecast) – 2008 - 2023
    • Chart 9 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2010 - 2023
    • Exhibit 1 – Key Market Characteristics by Market Segment
    • Exhibit 2 – South East Asia - Key Characteristics of Telecoms Markets by Country

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