Virus impact over each market - telecom operators, government agencies and regulators' responses - revised forecasts for the next 5 years.
Last updated: 13 Jul 2020 Update History
Report Pages: 85
Analyst: Sebastien De Rosbo
Despite its status as a lesser developed country, Cambodia’s efforts to expand and upgrade its telecom infrastructure are bearing fruit. There are a number of competing operators in the mobile sector, while there are also almost 70 ISPs licensed to provide services. Despite this competition, Cambodia has very low fixed-line and fixed-broadband penetration compared to other Asian nations, as also relatively low mobile broadband penetration.
The number of fixed telephony lines continues to fall steadily as customers migrate to mobile platforms for voice and data services. This has also had an effect on the number of fixed-line internet accesses, a sector which is highly under-developed. Over the past five years fixed broadband penetration has increased moderately from a very small base.
The broadband market is mainly composed of low-quality residential broadband services, though a small number of operators, including SINET, are beginning to address this by rolling out fibre-based services.
The mobile market reached a peak in 2015 before the number of subscribers fell steadily during the following three years as the market reacted to consolidation among operators. However, there was a strong growth in 2019 and despite a dip expected in 2020 in the wake of the COVID-19 pandemic a slow but steady growth is expected in coming years.
Cambodia is well on the way on preparing for the rollout of 5G services, with the government and MNOs focussed on Huawei as the vendor for rolling out 5G infrastructure. This will help drive developments in the mobile broadband sector as faster speeds offered by the operators encourage greater use of data services among subscribers.
BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.
On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.
Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.
The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.
Smart Axiata, Viettel (Metfone), CamGSM, CadComms, SEATEL, CooTel, Beeline Cambodia, VEON, Telecom Cambodia, Digi, Kingtel (Emaxx)
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