Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

Executive summary

Jamaica sees more developments in m-money segment

Jamaica’s telecom sector is largely propped up by the mobile sector, which accounts for most internet connections as well as a dominant share of sector revenue. The merger between Digicel and Claro’s Jamaican business in 2012 strengthened Digicel’s position in the market. Both Digicel and its only rival, Flow (supported by its new owner Liberty Global), have extended their LTE networks across the island, offering coverage to about 90% of the population by the end of 2018. Digicel during the year signed a sale and leaseback arrangement affecting a number of base stations and launched its MyCash m-money service, while Liberty Global is in the process of taking complete control of its local unit, trading under the Flow Jamaica banner.

The regulator has endeavoured to develop the MVNO sector in a bid to improve competition. Although it had intended to licence up to 12 operators, only one licence has been issued, to Symbiote Investments, though this was revoked in mid-2018 after the licensee failed to make progress in launching services (compounded by its involvement in a bribery scandal).

This report contains overviews, analyses and statistics of the Jamaican fixed-line, mobile and broadband markets together with information on convergence issues and on the country’s fixed line incumbent and major mobile operators.

Key developments:

Digicel launches MyCash m-banking service;
Regulator revokes Symbiote’s mobile licence;
Liberty Global seeking complete ownership of C&W Jamaica;
Ericsson completes network upgrade for Flow Jamaica;
Digicel and Flow Jamaica expand LTE services reach;
Digicel expands FttP network, demonstrates XG-PON technology providing data at up to 10Gb/s;
Digicel completes nationwide WiMAX network using 2.5GHz spectrum assets;
Flow embarks on $150 million investment program in Jamaica, secures spectrum in the AWS band between 1710MHz and 2200MHz;
East-West cable between Jamaica, the British Virgin Islands and the Dominican Republic augments capacity for data and telephony services;
Government sets up Quality of Service platform to incorporate fixed, mobile and internet services;
IXP opened to improve domestic internet traffic flow and reduce costs;
Report update includes the regulator’s annual report for 2017, market updates to Q2 2018, operator data to Q3 2018, ITU’s 2017 market data, recent market developments.

Companies mentioned in this report:

Columbus Communications, Digicel, Cable & Wireless, Flow, LIME, Liberty Global

Table of Contents

1. Executive summary
2. Key Statistics
3. Country overview
4. Telecommunications market
5. Regulatory Environment
- 5.1 Background
- 5.2 Regulatory authorities
- 5.3 Regulatory developments
  - 5.3.1 Number Portability (NP)
  - 5.3.2 Quality of Service (QoS)
  - 5.3.3 Infrastructure sharing
  - 5.3.4 Termination rates
6. Fixed network operators
7. Telecommunications Infrastructure
- 7.1 Overview of the national telecom network
- 7.2 International infrastructure
  - 7.2.1 Submarine cable networks
8. Fixed-line broadband market
- 8.1 Introduction and statistical overview
- 8.2 Market analysis
- 8.3 Broadband statistics
- 8.4 Forecasts – broadband subscribers – 2019; 2022; 2023
- 8.5 Fixed-line broadband technologies
  - 8.5.1 Hybrid Fibre Coax (HFC) networks
  - 8.5.2 Digital Subscriber Line (DSL) networks
  - 8.5.3 Fibre-to-the-Premises (FttP) networks
  - 8.5.4 Other fixed broadband services
9. Mobile market
- 9.1 Introduction
- 9.2 Mobile statistics
- 9.3 Mobile broadband
- 9.4 Forecasts – mobile subscribers 2019; 2021, 2023
- 9.5 Regulatory issues
  - 9.5.1 Licences
  - 9.5.2 700MHz auction
  - 9.5.3 1710MHz and 2200MHz
  - 9.5.4 MTRs
- 9.6 Mobile infrastructure
  - 9.6.1 4G (LTE)
- 9.7 Major mobile operators
  - 9.7.1 Digicel
  - 9.7.2 Flow Jamaica
  - 9.7.3 MVNOs
- 9.8 Mobile content and applications
  - 9.8.1 M-banking
10. Related reports

Table 1 – Top Level Country Statistics and Telco Authorities – Jamaica – 2018 (e)
Table 2 – GDP developments - 2010 - 2018
Table 3 – Flow fixed-line and broadband subscribers - 2017 - 2018
Table 4 – Historic - Fixed lines in service and teledensity - 2000 - 2009
Table 5 – Fixed lines in service and teledensity - 2010 - 2018
Table 6 – Fixed-line voice revenue by service - 2014 - 2018
Table 7 – Fixed-line market revenue - 2014 - 2018
Table 8 – Fixed-line voice ARPU by service - 2014 - 2018
Table 9 – International bandwidth - 2001 - 2016
Table 10 – Historic - Internet users, penetration - 2000 – 2009
Table 11 – Internet users, penetration - 2010 – 2018
Table 12 – Historic – Dial-up internet subscribers – 2006 - 2016
Table 13 – Fixed-line broadband subscribers and penetration – 2006 - 2018
Table 14 – Internet market revenue - 2014 - 2018
Table 15 – Forecast broadband subscribers and penetration – 2019; 2022; 2023
Table 16 – Cable broadband subscribers - 2013 - 2018
Table 17 – DSL subscribers - 2013 - 2018
Table 18 – Historic - Mobile subscribers and penetration rate - 2000 - 2009
Table 19 – Mobile subscribers and penetration rate - 2010 - 2018
Table 20 – Mobile prepaid and contract subscribers - 2007 - 2018
Table 21 – Mobile market share by operator - 2003 - 2015
Table 22 – SMS traffic - 2015 - 2018
Table 23 – Mobile market revenue - 2014 - 2018
Table 24 – Mobile internet subscribers - 2010 - 2018
Table 25 – Forecast mobile subscribers – 2019; 2021; 2023
Table 26 – Digicel Jamaica financial results – 2013 - 2015
Table 27 – Flow Jamaica revenue (old style)– 2015 - 2017
Table 28 – Flow Jamaica revenue (new style)– 2016 - 2017
Table 29 – Flow Jamaica mobile subscribers – 2016 - 2018

Chart 1 – Fixed lines in service and teledensity – 2000 - 2018
Chart 2 – Internet users, penetration – 2003 - 2018
Chart 3 – Fixed-line broadband subscribers and penetration – 2006 – 2018
Chart 4 – Mobile subscribers and penetration rate – 2000 - 2018
Chart 5 – Mobile prepaid and contract subscribers - 2007 – 2018
Chart 6 – Mobile internet subscribers - 2010 – 2018

Exhibit 1 – Major submarine cable networks serving Jamaica
Exhibit 2 – Jamaica’s e-Learning program

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Technologies

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Broadcasting
Companies (Major Players)
Internet
Mobile & Wireless Broadband and Media
Mobile Communications (voice and infrastructure)
Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 36

Status Current

Last updated 6 Dec 2018
Update History

Analyst: Henry Lancaster

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