Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

Jamaica sees more developments in m-money segment

Jamaica’s telecom sector is largely propped up by the mobile sector, which accounts for most internet connections as well as a dominant share of sector revenue. The merger between Digicel and Claro’s Jamaican business in 2012 strengthened Digicel’s position in the market. Both Digicel and its only rival, Flow (supported by its new owner Liberty Global), have extended their LTE networks across the island, offering coverage to about 90% of the population by the end of 2018. Digicel during the year signed a sale and leaseback arrangement affecting a number of base stations and launched its MyCash m-money service, while Liberty Global is in the process of taking complete control of its local unit, trading under the Flow Jamaica banner.

The regulator has endeavoured to develop the MVNO sector in a bid to improve competition. Although it had intended to licence up to 12 operators, only one licence was issued, to Symbiote Investments. This company launched Caricel Jamaica but sold most of its interest in the operator in February 2018. The government has since moved to revoke the licence.

This report contains overviews, analyses and statistics of the Jamaican fixed-line, mobile and broadband markets together with information on convergence issues and on the country’s fixed line incumbent and major mobile operators.

Key developments:

Digicel launches MyCash m-banking service;
Court of Appeal upholds regulator’s revocation of Caricel Jamaica’s licences;
Liberty Global seeking complete ownership of C&W Jamaica;
Ericsson completes network upgrade for Flow Jamaica;
Digicel and Flow Jamaica expand LTE services reach;
Digicel expands FttP network, demonstrates XG-PON technology providing data at up to 10Gb/s;
Digicel completes nationwide WiMAX network using 2.5GHz spectrum assets;
Flow embarks on $150 million investment program in Jamaica, secures spectrum in the AWS band between 1710MHz and 2200MHz;
East-West cable between Jamaica, the British Virgin Islands and the Dominican Republic augments capacity for data and telephony services;
Government sets up Quality of Service platform to incorporate fixed, mobile and internet services;
IXP opened to improve domestic internet traffic flow and reduce costs;
Report update includes the regulator’s annual report for 2017, market updates to Q2 2018, operator data to Q3 2018, ITU’s 2017 market data, recent market developments.

Companies mentioned in this report:

Columbus Communications, Digicel, Cable & Wireless, Flow, LIME, Liberty Global

Table of Contents

Key Statistics
Country overview
Telecommunications market
Regulatory Environment

Background
Regulatory authorities
Regulatory developments

Number Portability (NP)
Quality of Service (QoS)
Infrastructure sharing
Termination rates

Fixed network operators
Telecommunications Infrastructure

Overview of the national telecom network
International infrastructure

Submarine cable networks

Fixed-line broadband market

Introduction and statistical overview
Market analysis
Broadband statistics
Forecasts – broadband subscribers – 2019; 2022; 2023
Fixed-line broadband technologies

Hybrid Fibre Coax (HFC) networks
Digital Subscriber Line (DSL) networks
Fibre-to-the-Premises (FttP) networks
Other fixed broadband services

Mobile market

Introduction
Mobile statistics
Mobile broadband
Forecasts – mobile subscribers 2019; 2021, 2023
Regulatory issues

Licences
700MHz auction
1710MHz and 2200MHz
MTRs

Mobile infrastructure

4G (LTE)

Major mobile operators

Digicel
Flow Jamaica
MVNOs

Mobile content and applications

M-banking

Related reports

List of Tables

Table 1 – Top Level Country Statistics and Telco Authorities – Jamaica – 2018 (e)
Table 2 – GDP developments - 2010 – 2018
Table 3 – Flow fixed-line and broadband subscribers - 2017 – 2018
Table 4 – Historic - Fixed lines in service and teledensity - 2000 – 2009
Table 5 – Fixed lines in service and teledensity - 2010 – 2018
Table 6 – Fixed-line voice revenue by service - 2014 – 2018
Table 7 – Fixed-line market revenue - 2014 – 2018
Table 8 – Fixed-line voice ARPU by service - 2014 – 2018
Table 9 – International bandwidth - 2001 – 2016
Table 10 – Historic - Internet users, penetration - 2000 – 2009
Table 11 – Internet users, penetration - 2010 – 2018
Table 12 – Historic – Dial-up internet subscribers – 2006 – 2016
Table 13 – Fixed-line broadband subscribers and penetration – 2006 – 2018
Table 14 – Internet market revenue - 2014 – 2018
Table 15 – Forecast broadband subscribers and penetration – 2019; 2022; 2023
Table 16 – Cable broadband subscribers - 2013 – 2018
Table 17 – DSL subscribers - 2013 – 2018
Table 18 – Historic - Mobile subscribers and penetration rate - 2000 – 2009
Table 19 – Mobile subscribers and penetration rate - 2010 – 2018
Table 20 – Mobile prepaid and contract subscribers - 2007 – 2018
Table 21 – Mobile market share by operator - 2003 – 2015
Table 22 – SMS traffic - 2015 – 2018
Table 23 – Mobile market revenue - 2014 – 2018
Table 24 – Mobile internet subscribers - 2010 – 2018
Table 25 – Forecast mobile subscribers – 2019; 2021; 2023
Table 26 – Digicel Jamaica financial results – 2013 - 2015
Table 27 – Flow Jamaica revenue (old style)– 2015 – 2017
Table 28 – Flow Jamaica revenue (new style)– 2016 – 2017
Table 29 – Flow Jamaica mobile subscribers – 2016 – 2018

List of Charts

Chart 1 – Fixed lines in service and teledensity – 2000 – 2018
Chart 2 – Internet users, penetration – 2003 – 2018
Chart 3 – Fixed-line broadband subscribers and penetration – 2006 – 2018
Chart 4 – Mobile subscribers and penetration rate – 2000 – 2018
Chart 5 – Mobile prepaid and contract subscribers - 2007 – 2018
Chart 6 – Mobile internet subscribers - 2010 – 2018

List of Exhibits

Exhibit 1 – Major submarine cable networks serving Jamaica
Exhibit 2 – Jamaica’s e-Learning program

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Licence Information

Focus Report Profile

Technologies

Broadband Fixed
Broadcasting
Companies (Major Players)
Internet
Mobile & Wireless Broadband and Media
Mobile Communications (voice and infrastructure)
Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 64

Status Current

Last updated 16 Apr 2019
Update History

Analyst: Henry Lancaster

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Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

Jamaica sees more developments in m-money segment

Key developments:

Companies mentioned in this report:

Key Statistics

Country overview

Telecommunications market

Regulatory Environment

Fixed network operators

Telecommunications Infrastructure

Fixed-line broadband market

Mobile market

Related reports