Fiji - Telecoms, Mobile and Broadband - Statistics and Analyses

Executive summary

Demand for data services grows steadily in Fiji

Fiji hosts a relatively sophisticated communications infrastructure with the highest mobile and Internet penetration in the Pacific islands. It also has one of the strongest economies in the region with mining an important component of Fiji’s economy. Fiji’s telecoms market has become increasingly more competitive as a result of deregulation and an increasing penetration of mobile services.

Fiji’s fixed Internet connectivity is improving due to both its existing international link to Australia and the US via the Southern Cross Cable Network as well as the regional submarine linking Fiji to Samoa, which is under development.

Fiji is in a cyclone prone area and in 2016 it was hit by both Cyclone Winston as well as Cyclone Zena. These natural disasters destroyed infrastructure including electricity and telecoms equipment. Going forward, there have been calls for a more strategic approach to planning and managing Fiji’s infrastructure.

Mobile communications availability covers the majority of the Fiji population with more than 100% SIM penetration occurring. Around 95% of consumers use the prepaid option. Pricing reductions in data and hardware together with an increase in bandwidth availability have seen mobile broadband penetration increase dramatically over the last couple of years.

Demand for data has also become so strong that Vodafone Fiji, a leading mobile services provider in Fiji, has begun deploying WiFi hotspots which can be used to offload 3G and 4G traffic. In late 2016 Digicel Fiji launched the first triple-play offering in Fiji, comprising Internet, Pay TV and Voice services.

Table 1 – Key telecom parameters – 2013; 2016

Sector 2013 2016
Subscribers to telecoms services (million): (e)
Fixed Broadband users 0.011 0.014
Fixed-line telephony 0.070 0.060
Mobile phone 0.891 1.060

Key developments:

  • FINTEL was selected as the landing party for the Tui-Samoa cable which will connect Fiji to Samoa.
  • Vodafone Fiji increased its revenues by 18% in 2016.
  • Digicel Fiji expanded into pay TV services with the acquisition of Sky Pacific and subsequent 12-year exclusive Pay TV broadcasting license.
  • Fiji is taking climate change very seriously and in February 2016 became the first country in the world to formally ratify the UN climate deal which involves 195 countries.
  • As part of the deal Fiji has agreed to generate 100% of its electricity from renewable sources by 2030 as well as reduce overall energy emissions by 30%.
  • Communications Fiji Limited (CFL) sold it minority shareholding (12.5%) in Unwired Fiji to Digicel in June 2017.

Companies covered in this report include:

Amalgamated Telecom Holdings (ATH), Telecom Fiji Limited (TFL), Fiji International Telecommunications Limited (FINTEL), Pacific Emerging Technologies (PET), Southern Cross Cable Network (SCCN), Vodafone Fiji Limited (VFL), Digicel Fiji, Inkk Mobile, Unwired Fiji, Fintel Internet Services (Kidanet).

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Market overview
    • 3.2 Market analysis
      • 3.2.1 Impact of Cyclone Winston
  • 4. Regulatory environment
    • 4.1 Historic overview
    • 4.2 Regulatory authorities
    • 4.3 The Radisson Accord and Deeds of Settlement
    • 4.4 Telecom sector liberalisation in Fiji
    • 4.5 Compulsory Registration of Customers for Telephone Services Decree 2010
  • 5. Competition issues
    • 5.1 Telecommunication services price regulation
      • 5.1.1 Background
      • 5.1.2 Network termination rates
      • 5.1.3 Telecommunications Levy
  • 6. Fixed network operators
    • 6.1.1 Amalgamated Telecom Holdings Ltd (ATH)
      • 6.2 Telecom Fiji (TFL)
        • 6.2.1 Fiji International Telecommunications Ltd (Fintel)
        • 6.2.2 Pacific Emerging Technologies (PET)
      • 6.3 Internet Service Providers
        • 6.3.1 Overview of the ISP market
    • 7. Telecommunications infrastructure
      • 7.1 National telecom network
        • 7.1.1 Overview
        • 7.1.2 Fixed line statistics
        • 7.1.3 Wireless Local Loop (WLL)
      • 7.2 International infrastructure
        • 7.2.1 Overview of the national telecom network
      • 7.3 Next Generation Network (NGN)
      • 7.4 International infrastructure (satellite, submarine)
        • 7.4.1 Southern Cross Cable Network (SCCN)
        • 7.4.2 Fiji to Tonga connected
        • 7.4.3 Fiji to Vanuatu connected – ICN1
        • 7.4.4 Tui-Samoa cable
        • 7.4.5 Very Small Aperture Terminals (VSATs)
        • 7.4.6 Planned satellite expansion
      • 7.5 Specific IT developments (data centres, cloud computing)
    • 8. Smart infrastructure
      • 8.1 Smart grids/renewable energy
    • 9. Fixed broadband
      • 9.1 Broadband statistics
      • 9.2 Digital Subscriber Line (DSL) networks
    • 10. Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • 10.1 Introduction
        • 10.1.1 National broadband policy
        • 10.1.2 Fiji Internet Exchange (FIX) and Internet Exchange Point (IXP)
        • 10.1.3 Tele-centre project – to bridge the digital divide
    • 11. Other fixed broadband services
      • 11.1 Fixed wireless (WiFi and WiMAX)
        • 11.1.1 WiFi
        • 11.1.2 WiMAX
    • 12. Digital economy
      • 12.1 E-commerce
      • 12.2 E-banking
      • 12.3 E-government
      • 12.4 E-health
      • 12.5 E-education
    • 13. Digital media
      • 13.1 Introduction
      • 13.2 VoIP
      • 13.3 Music
      • 13.4 Online gaming and gambling
      • 13.5 Newspaper publishers
    • 14. Mobile communications
      • 14.1 Market analysis
      • 14.2 Mobile statistics
        • 14.2.1 General statistics
        • 14.2.2 Mobile broadband statistics
      • 14.3 Regulatory issues
      • 14.4 Overview (general laws and regulations)
        • 14.4.1 Opt-in for mobile messaging.
        • 14.4.2 Third generation (3G) mobile
        • 14.4.3 Interconnect
        • 14.4.4 Spectrum
        • 14.4.5 MTRs
        • 14.4.6 MNP
        • 14.4.7 Network sharing
      • 14.5 Mobile infrastructure
    • 15. Major mobile operators
      • 15.1 Operators
        • 15.1.1 Vodafone Fiji (VFL)
        • 15.1.2 Digicel Fiji
      • 15.2 MVNOs
    • 16. Mobile content and applications
      • 16.1 m-banking (payments/loans)
      • 16.2 m-TV
    • 17. Mobile handsets
    • 18. Related reports
    • Table 1 – Key telecom parameters – 2013; 2016
    • Table 2 – Country statistics – Fiji - 2016
    • Table 3 – Telephone network statistics – 2016
    • Table 4 – Broadband statistics – 2016
    • Table 5 – Mobile statistics – 2016
    • Table 6 – National telecommunications authorities
    • Table 7 – Evolution of GDP and inflation in Fiji – 2011 - 2016
    • Table 8 – ATH Group and Holding Company – revenue and operating profit – 2015; 2016
    • Table 9 – Telecom Fiji – key financials – 2015, 2016
    • Table 10 – Fixed lines in service and teledensity – 2006 - 2016
    • Table 11 – Internet bandwidth – 1999 - 2015
    • Table 12 – Internet users and internet penetration rate – 2005 - 2016
    • Table 13 – Fixed broadband subscribers and penetration rate – 2004 - 2016
    • Table 14 – Mobile subscribers, annual change and penetration rate – 2005 - 2016
    • Table 15 – Mobile broadband subscribers and penetration rate – 2008 - 2016
    • Table 16 – Vodafone Fiji Limited revenue – 2011; 2013; 2015
    • Table 17 – Estimated Vodafone Fiji Limited ARPU – 2008 - 2014
    • Table 18 – Vodafone Fiji Limited mobile subscribers – 2009 - 2016
    • Exhibit 1 – Regulatory and telecoms background – a brief overview – 1895 - 2007
    • Exhibit 2 – Subscriber details are required for phone registration
    • Exhibit 3 – An overview of University of the South Pacific, AARNet and Japan-Pacific ICT
    • Exhibit 4 – Background information on the rise and fall of fixed-line market in Fiji
    • Exhibit 5 – The award of the second mobile licence
    • Exhibit 6 – An overview of mobile money in Fiji
    • Exhibit 7 – A brief overview of the M-PAiSA system

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