Vanuatu Telecoms Market Report

Telecoms, Mobile and Broadband - Statistics and Analyses

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Last updated: 13 Aug 2024 Update History

Report Status: Current

Report Pages: 85

Vanuatu completes its universal access project

Vanuatu’s telecom sector is dominated by mobile voice and data services. In this market, Vodafone Vanuatu competes with Digicel, which launched services in 2008 and was sold to Telstra in 2022 when Digicel Group offloaded its Digicel Pacific operations. Competition in the mobile sector provided considerable advantages, stimulating investment between the licensees as well as pressure on pricing. Services soon became available throughout the islands, and with the completion of the first subsea cable access prices for key services such as mobile broadband fell by some 95%. Together with the universal service scheme part funded by the government and overseen by the telecom regulator, mobile services have been extended to all but a few remaining settlements. These are covered by satellite connectivity, including the AelanSat service which came online in September 2022.

Recent infrastructure projects have improved access technologies, with a transition to 3G and LTE underway and with the first deployment of 5G, albeit based on 5G-enabled routers.

While the mobile sector has three licensed operators, Vodafone Vanuatu (formerly Telecom Vanuatu) is the only provider of fixed-line telephony, though its licence is non-exclusive. The fixed line-telephone network remains the backbone of communications for many businesses, government institutions, and individuals in Vanuatu. Landline customers are gradually being migrated from copper infrastructure to fibre, which provides voice services via VoIP.

Several companies offer broadband services, though fixed broadband penetration remains low due to relatively high pricing and poor coverage. Continued investment in submarine cable connections, including a cable providing a direct link to New Caledonia expected to come online in 2025, will also help increase data rates and reduce internet pricing over the coming years.

Key developments:

  • Vodafone Vanuatu launches Vanuatu’s first transmission satellite backhaul system to deliver connectivity to remote islands and provide a backup for subsea cables.
  • UAP program gains extension to address remaining unserved areas.
  • Google and ATH aiming to build two new subsea cables boosting capacity for several Oceania territories, including Vanuatu.
  • Interchange’s AelanSat satellite broadband service comes online.
  • Wave partners with 3 Link to launch internet services based on 5G routers.
  • Report update includes the regulator’s annual report for 2022, market data updates for 2023, company updated for fiscal 2023, recent market developments.

Companies covered in this report include:

Amalgamated Telecom Holdings (ATH), Vodafone Vanuatu (Telecom Vanuatu), Digicel Vanuatu, WanTok.

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