Australia - Business Market - Analyses and IT market - 2003


Business use of IT, especially the PC, has increased dramatically since the late 1990s. However, take up of Internet use and the establishment of company Websites, particularly among SMEs has slowed. The corporate services market has been faced with a steady drop in prices and the consequences of a bleak economic landscape. This report covers research from the Australian Bureau of Statistics and other sources on business use of such services. For the latest research on the business market, see separate report “Australia – Business and Government Markets – Statistical Overview”.

Table of Contents

  • 1. Synopsis
  • 2. Market forecasts
  • 3. Analysis of the ABS data on business use of IT – 2003
    • 3.1 Summary of the data
    • 3.2 Analysis of the ABS data
  • 4. Analysis of the market
    • 4.1 Telcos fail to entice businesses
    • 4.2 Complex pricing structures
    • 4.3 A market of individual negotiations
    • 4.4 Street prices rules
    • 4.5 Telcos should bid for business requirements
    • 4.6 Changes to the system are needed
  • 5. SMEs and IT
    • 5.1 SMEs left disconnected
    • 5.2 IT priorities
    • 5.3 Online services and outsourcing
    • 5.4 Other findings
  • 6. Australian telephone bills overcharged
  • 7. Business use of information technology (ABS data)
    • 7.1 Introduction
    • 7.2 Business use of technology in the States and Territories
    • 7.3 Business use of technology in the cities and regions
    • 7.4 Business use of technology by business size
    • 7.5 Business use of technology by industry
    • 7.6 Business use of the Internet to buy and sell goods and services
  • 8. Related reports
  • Table 1 – Proportion of businesses using technology by State and Territory – 2002
  • Table 2 – Proportion of businesses using technology in capital cities and the regions – 2002
  • Table 3 – Proportion of businesses using technology by business size – 2002
  • Table 4 – IT use by industry – 2002
  • Table 5 – Business ordering goods and services over the Internet – 1999 - 2002

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Number of pages 9

Status Archived

Last updated 4 May 2005
Update History

Analyst: Henry Lancaster

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