2013 Venezuela - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

Telecom service availability is relatively high in Venezuela compared with the rest of Latin America. This annual report provides a comprehensive overview of trends and developments in Venezuela’s fixed-line, mobile, broadband, and pay TV sectors. Subjects include:

  • Market and industry analyses and overviews;
  • Facts, figures, and statistics;
  • Government policies affecting the telecoms industry;
  • Telecom infrastructure;
  • International satellites and submarine fibre optic cables;
  • Major players, revenues, subscribers, mobile ARPU;
  • Fixed broadband (ADSL, cable modem, wireless);
  • Internet, VoIP, IPTV;
  • Convergence and triple play solutions;
  • Pay TV market;
  • Mobile voice and data markets;
  • Next generation mobile (3G, mobile broadband, LTE plans);
  • Scenario forecasts for the fixed-line, mobile.

Researcher:- Lucia Bibolini
Current publication date:- July 2013 (12th Edition)

Executive Summary

Smartphones and satellite pay TV drive Venezuela’s telecom market

The general outlook for 2013 is not promising for Venezuela, as the country faces a sharp economic slowdown and galloping inflation amidst political tension and shortages in basic household items such as food and toiletries. Nevertheless, the telecom market is expected to grow by about 10%, led by 3G – including both mobile broadband and phone based internet browsing – and satellite-based pay TV services.

Despite continued growth in the number of fixed lines, Venezuela’s fixed-line revenues account for a shrinking portion of total telecom revenues, while the share of mobile, internet, and pay TV revenues has been rising. A number of private operators compete in all telecom sectors, but CANTV, the country’s state-owned telecom incumbent, dominates the fixed, mobile, and broadband markets.

Venezuela’s teledensity is one of the highest in Latin America, having almost doubled since 2005. In the local telephony market, four companies compete with CANTV: NetUno, Inter, Movistar, and Digitel. NetUno and Inter are primarily cable TV companies, while Movistar and Digitel are primarily mobile operators and offer local phone services using fixed-wireless technology.

Venezuela’s fixed broadband penetration and speed are lower than the regional average and less than would be expected based on Venezuela’s GDP per capita, which is the third highest in South America after Chile and Uruguay. Partly due to the economic slowdown and partly to the rising popularity of mobile broadband, growth in the fixed broadband market has slowed.

CANTV is the country’s exclusive ADSL provider. A few cable TV companies offer cable modem access and there is one WiMAX provider. The Venezuelan government has launched a National Fibre-Optic Backbone project to guarantee a uniform distribution of high-speed internet access throughout the national territory. CANTV is in charge of implementing the project. The government intends to lease capacity on the National Fibre-Optic Backbone to cooperatives and small companies.

Pay TV is the fastest growing telecom sector in Venezuela after mobile broadband, and accounts for 15% of all telecom revenue in the country. The market leaders are DirecTV, Inter, SuperCable, NetUno, Movistar, and CANTV. DirecTV, Movistar, and CANTV provide satellite TV services, NetUno and SuperCable provide cable TV and cable broadband access, while Inter provides satellite TV as well as cable TV and triple play packages. DirecTV still holds a lion’s share of the market, followed by Inter, but CANTV and Movistar are the fastest growing. NetUno and SuperCable have a small and dwindling share.

Mobile penetration in Venezuela is well below the South American average and – like broadband – it compares poorly with the country’s GDP per capita. The mobile market is recovering from the downturn it took during Venezuela’s economic recession, but estimated growth is small compared with previous years.

Despite the slump in mobile subscriber growth, the volume of data traffic has been increasing exponentially. Spurred by the huge popularity of social networks in Venezuela, the country has experienced an unanticipated surge in the demand for 3G and smartphones. Indeed, Venezuela is the number one country in Latin America for Blackberry handsets.

Three players operate in the Venezuelan mobile market: Movilnet, the market leader and mobile subsidiary of state-owned CANTV; Movistar, the Venezuelan unit of Spain’s Telefónica; and Digitel, a locally owned private company.

Key developments:

  • Venezuela’s fixed-line teledensity has been increasing at a faster pace than any other Latin American country;
  • internet sales (including fixed and mobile broadband) are the fastest growing telecom revenues;
  • driven by Twitter and Facebook, smartphone penetration in Venezuela is one of the highest in the region;
  • in the five years since it was renationalised, CANTV has increased the country’s fibre-optic backbone infrastructure by about 50%;
  • a second Chinese-built satellite for Venezuela (Miranda) has been launched on schedule;
  • Movilnet, Movistar, and Digitel have been allocated additional spectrum;
  • mobile operators are having to invest in their networks, which suffer from severe congestion;
  • Digitel, Movistar, and MovilMax (a WiMAX provider) plan to deploy 4G/LTE networks in 2013/2014;
  • about one third of Venezuela’s mobile subscribers still use CDMA technology;
  • Smartphone app Abasteceme helps Venezuelans through food shortages;
  • Venezuela continues to have the region’s highest mobile ARPU but currency devaluations have been eroding revenue in US$ equivalent and the US$ value of ARPU is likely to shrink further in 2013;
  • the National Fibre-Optic Backbone project aims to build a 6,940Km network;
  • Venezuela ranks third in the world for Facebook users as a percentage of internet users;
  • Venezuela’s pay TV market has been growing by more than 20% annually, but continues to suffer from rampant signal theft;
  • The three main telcos – CANTV, Movistar, and Digitel – have announced ambitious investment plans, largely aimed at improving their networks and installing new technology including FttH and LTE.

For those needing an objective and high-level strategic analysis on Venezuela, this report is essential reading and gives further information on:

  • The development of Venezuela’s fixed-line, mobile, broadband, and pay TV sectors together with industry outlook and forecasts.
  • Company performance, ARPU, and spectrum awards.
  • An analysis of Venezuela’s broadband sector.
  • The government’s ICT projects.
  • The development and expansion of mobile broadband in Venezuela.
  • How different scenarios are likely to affect the fixed-line, mobile, and broadband markets in the years to 2020.

Venezuela’s fixed-line, broadband, and mobile statistics – 2011 - 2013

Sector

2011

2012

2013 (e)

Fixed-lines in service

Total subscribers (million)

7.33

7.65

7.90

Broadband

Total subscribers (million)

1.82

2.04

2.23

Mobile telephony subscribers

Total subscribers (million)

28.78

30.52

31.80

(Source: BuddeComm based on industry data)

Table of Contents

  • 1. Key Statistics
    • 1.1 Country overview
      • 1.1.1 Outlook
  • 2. Telecommunications Market
    • 2.1 Overview of Venezuela’s telecom market
    • 2.2 Market analysis – 2013
  • 3. Regulatory Environment
    • 3.1 Regulatory authority
      • 3.1.1 Telecom Ministry
      • 3.1.2 Conatel
  • 4. Fixed Network Operators
    • 4.1 Overview of operators
      • 4.1.1 Local fixed-line market
      • 4.1.2 Long distance fixed-line market
    • 4.2 CANTV
    • 4.3 Movistar (Telefónica)
    • 4.4 Digitel
    • 4.5 Inter
    • 4.6 NetUno
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom network
      • 5.1.1 Fixed-line statistics
    • 5.2 International infrastructure
      • 5.2.1 Terrestrial links
      • 5.2.2 Submarine cable networks
      • 5.2.3 Satellite networks
    • 5.3 Infrastructure developments
      • 5.3.1 IP and Voice over Internet Protocol (VoIP)
    • 5.4 Wholesale Overview
  • 6. Broadband Market
    • 6.1 Overview
      • 6.1.1 Fixed broadband statistics
      • 6.1.2 Broadband market analysis
      • 6.1.3 Broadband providers
    • 6.2 Government initiatives
      • 6.2.1 Laptops for schools
      • 6.2.2 National Fibre-Optic Backbone Project
    • 6.3 Cable modems
    • 6.4 Asymmetrical Digital Subscriber Line (ADSL)
    • 6.5 Fibre-to-the-Home (FttH)
    • 6.6 WiMAX
    • 6.7 Media convergence
      • 6.7.1 Triple play
      • 6.7.2 Broadband TV (IPTV)
  • 7. Digital Media / Digital Economy
    • 7.1 Digital economy
      • 7.1.1 E-commerce
    • 7.2 Digital media
      • 7.2.1 Broadcasting
      • 7.2.2 Social networks
  • 8. Mobile Communications
    • 8.1 Overview of Venezuela’s mobile market
      • 8.1.1 Mobile statistics
      • 8.1.2 Average Revenue per User (ARPU)
      • 8.1.3 Spectrum auction
      • 8.1.4 Mobile market analysis
    • 8.2 Mobile technologies
      • 8.2.1 CDMA
      • 8.2.2 Third Generation (3G) mobile
      • 8.2.3 Long-term evolution (LTE)
      • 8.2.4 Mobile handsets/smartphones
    • 8.3 Major mobile operators
      • 8.3.1 Movilnet (CANTV)
      • 8.3.2 Movistar (Telefónica)
      • 8.3.3 Digitel
    • 8.4 Mobile voice services
      • 8.4.1 Prepaid
    • 8.5 Mobile messaging
      • 8.5.1 Short Message Service (SMS)
    • 8.6 Mobile broadband
    • 8.7 Mobile satellite
  • 9. Forecasts
    • 9.1 Forecasts – fixed-line market 2015; 2020
      • 9.1.1 Scenario 1 – higher fixed line growth
      • 9.1.2 Scenario 2 – lower fixed line growth
    • 9.2 Forecasts – fixed broadband market – 2015; 2020
      • 9.2.1 Scenario 1 – higher broadband growth
      • 9.2.2 Scenario 2 – lower broadband growth
    • 9.3 Forecasts – mobile market – 2015; 2020
      • 9.3.1 Scenario 1 – higher mobile market growth
      • 9.3.2 Scenario 2 – lower mobile market growth
      • 9.3.3 Notes on scenario forecasts
      • Table 1 – Country statistics – 2013
      • Table 2 – Telephone network statistics – 2013
      • Table 3 – Internet user statistics – 2013
      • Table 4 – Broadband statistics – 2013
      • Table 5 – Mobile statistics – 2013
      • Table 6 – National telecommunications authority
      • Table 7 – Evolution of GDP in Venezuela – 2000 - 2014
      • Table 8 – Fixed and mobile market share – 1998 - 2013
      • Table 9 – Telecom revenues and investments – 2001 - 2013
      • Table 10 – Telecom revenue as a percentage of GDP – 2001 - 2013
      • Table 11 – Telecom revenues by segment – 2008 - 2012
      • Table 12 – Fixed-line prepaid/postpaid ratio – 2001 - 2013
      • Table 13 – CANTV – fixed lines in service and market share – 1999 - 2013
      • Table 14 – Movistar – fixed lines in service and market share – 2004 - 2013
      • Table 15 – Fixed lines in service and teledensity – 1997 - 2013
      • Table 16 – Public payphones – 1997 - 2013
      • Table 17 – Internet users and user penetration rate – 1998 - 2013
      • Table 18 – Fixed broadband subscribers and penetration rates – 2000 - 2013
      • Table 19 – Fixed broadband technologies – market share – 2001-2013
      • Table 20 – CANTV – broadband subscribers – 2000 - 2013
      • Table 21 – Venezuela – B2C e-commerce spending – 2005 - 2013
      • Table 22 – Pay TV subscribers and penetration rates – 1997 - 2013
      • Table 23 – Major pay TV providers – market share – 2010 - 2013
      • Table 24 – Facebook users and penetration – 2008 - 2013
      • Table 25 – Mobile subscribers and penetration rate – 1997 - 2013
      • Table 26 – Mobile ARPU – 2002 - 2012
      • Table 27 – Mobile ARPU by operator – 2009 - 2012
      • Table 28 – Market share of mobile operators – 2001 - 2013
      • Table 29 – Movilnet – mobile subscribers – 2001 - 2013
      • Table 30 – Movistar subscribers – 2001 - 2013
      • Table 31 – Mobile prepaid/postpaid ratio – 1997 - 2013
      • Table 32 – SMS messages sent – 2002 - 2013
      • Table 33 – Mobile broadband subscribers – 2008 - 2013
      • Table 34 – Forecast fixed lines – higher growth scenario – 2015; 2020
      • Table 35 – Forecast fixed lines – lower growth scenario – 2015; 2020
      • Table 36 – Forecast broadband subscribers – higher growth scenario – 2015; 2020
      • Table 37 – Forecast broadband subscribers – lower growth scenario – 2015; 2020
      • Table 38 – Forecast mobile subscribers – higher growth scenario – 2015; 2020
      • Table 39 – Forecast mobile subscribers – lower growth scenario – 2015; 2020
      • Chart 1 – Fixed and mobile subscribers in Venezuela – 1998 - 2013
      • Chart 2 – Evolution of revenues and investments – 2001 - 2013
      • Chart 3 – Telecom revenue breakdown at a glance – 2012
      • Chart 4 – Fixed lines in service – market evolution at a glance – 2003 - 2013
      • Chart 5 – Fixed broadband subscribers – market evolution at a glance – 2003 - 2013
      • Chart 6 – Pay TV market share at a glance – 2012
      • Chart 7 – Mobile subscribers – market evolution at a glance – 2003 - 2013
      • Chart 8 – Operators’ mobile ARPU at a glance – 2009 - 2012
      • Chart 9 – Mobile market share at a glance – 2013 (Mar)
      • Exhibit 1 – Map of Venezuela
      • Exhibit 2 – CANTV at a glance
      • Exhibit 3 – Movilnet at a glance
      • Exhibit 4 – Movistar at a glance
      • Exhibit 5 – Digitel at a glance

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