Venezuela - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Venezuela’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- November 2018 (17th Edition)

Executive Summary

Venezuela continues with national broadband project despite economic difficulties

Venezuela’s fixed-line teledensity was relatively high for the region before the steady growth in the number of lines came to an end in 2015. Since then the number of lines has plummeted, and by late 2018 teledensity had fallen to about 14%. The cause is largely linked to the country’s ongoing economic troubles, which have compelled many people to terminate fixed-line telecom services. While some of these lost customers are relying on mobile networks for voice and data services, this sector has also seen a decline in the number of subscribers. The financial concerns of customers have been exacerbated by the decrepit state of much of the fixed network, hampered by the difficulty to pay for equipment from foreign vendors. This has resulted in a poor quality of service in many areas of the country. The economic troubles are causing considerable distortions in the market, both in terms of reportable revenue and investment.

Mobile penetration in Venezuela is below the average for South America, while growth in the sector has been set back in recent years. The number of mobile subscribers fell 11.2% in 2017 as subscribers terminated services in a bid to reduce discretionary spending. Part of the decline is also related to the large number of people who have fled economic hardship: the UN’s International Organisation for Migration (IOM) estimated that 2.3 million Venezuelans have left the country since 2014.

Nevertheless, there has been some growth in mobile data traffic, spurred by the popularity of social networks, the prevalence of smartphones and continuing investments from operators in LTE infrastructure despite difficulties in financing network upgrades and paying for equipment: Movilnet delayed launching its own LTE services until early 2017 because of its inability to purchase equipment from foreign vendors. In terms of revenue, the mobile sector accounts for about 46% of overall telecom sector revenue, compared to 11.7% for internet services.

Venezuela’s fixed broadband penetration is lower than the regional average, while data speeds are also relatively low. Partly due to the ongoing economic crisis and partly to the rising popularity of mobile broadband, growth in the fixed broadband market slowed for a number of years and in 2017 it fell marginally.

The government has launched a National Fibre-Optic Backbone project, being implemented by CANTV, to provide broadband access nationally. Progress with the project continues.

This report provides an overview of Venezuela’s telecom infrastructure, market and regulatory environment. It also reviews the broadband market, accompanied by relevant statistics, analyses, and subscriber forecasts. In addition the report assesses developments in the mobile segment, profiling the major operators and their strategies to compete in a very difficult market.

Key developments:

  • CANTV’s fibre network extended to 30,000kms;
  • Falling GDP and lower revenue from oil exports continue to place a strain on consumer spend for telecom services;
  • Movilnet extends LTE population coverage to about 47% by mid-2018, reports having one million LTE subscribers;
  • Mobile data traffic grows 18% in the third quarter of 2017, year-on-year;
  • CANTV makes progress with National Fibre-Optic Backbone project;
  • Fixed-broadband subscriber base falls under economic pressures
  • Report update includes the regulator’s market data for 2017, operator data updates, recent market developments.

Companies mentioned in this report:

CANTV, Movistar (Telefónica Venezuela), Digitel, Inter, NetUno, Alodiga, Multiphone, Totalcom, Convergía, Movilnet, MovilMax, Tesacom, SuperCable, DirecTV.

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Overview
    • 2.2 Market analysis
  • 3. Regulatory environment
    • 3.1 Telecom Ministry
    • 3.2 Conatel
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 CANTV
    • 4.3 Movistar (Telefónica)
    • 4.4 Digitel
    • 4.5 Inter
    • 4.6 NetUno
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
      • 5.1.1 National Fibre-Optic Backbone
    • 5.2 International infrastructure
      • 5.2.1 Terrestrial links
      • 5.2.2 Submarine cable networks
      • 5.2.3 Satellite networks
    • 5.3 Wholesale
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Broadband statistics
      • 6.1.3 Forecasts – fixed broadband market – 2019; 2021; 2023
    • 6.2 Hybrid Fibre Coax (HFC) networks
    • 6.3 Digital Subscriber Line (DSL) networks
    • 6.4 Fibre-to-the-Premises (FttP) networks
    • 6.5 Other fixed broadband services
      • 6.5.1 Wi-Fi/WiMAX
      • 6.5.2 Satellite broadband
  • 7. Digital economy
    • 7.1 E-commerce
  • 8. Mobile communications
    • 8.1 Market analysis
    • 8.2 Mobile statistics
      • 8.2.1 General statistics
      • 8.2.2 Mobile data
      • 8.2.3 Mobile broadband
      • 8.2.4 Forecasts – mobile market – 2019; 2021; 2023
    • 8.3 Regulatory issues
      • 8.3.1 Spectrum auctions
      • 8.3.2 Network sharing
    • 8.4 Mobile infrastructure
      • 8.4.1 Digital networks
      • 8.4.2 Other infrastructure developments
    • 8.5 Major mobile operators
      • 8.5.1 Movilnet (CANTV)
      • 8.5.2 Movistar (Telefónica)
      • 8.5.3 Digitel
    • 8.6 Mobile handsets
    • Table 1 – Top Level Country Statistics and Telco Authorities - Venezuela – 2018 (e)
    • Table 2 – Evolution of GDP in Venezuela – 2011 - 2018
    • Table 3 – Historic - Fixed and mobile market share of subscribers – 1998 - 2009
    • Table 4 – Fixed and mobile market share of subscribers – 2010 - 2016
    • Table 5 – Telecom revenues and investments – 2001 - 2017
    • Table 6 – Telecom revenue as a percentage of GDP – 2001 - 2016
    • Table 7 – Telecom revenue share by sector – 2015 - 2017
    • Table 8 – Levies collected by Conatel – 2004 - 2017
    • Table 9 – CANTV group revenue – 2012 - 2013
    • Table 10 – CANTV – fixed lines in service and market share – 1999 - 2015
    • Table 11 – Movistar – fixed lines in service – 2004 - 2016
    • Table 12 – Movistar Venezuela financial data (€) – 2015 - 2017
    • Table 13 – Movistar Venezuela financial data (Bs. F) – 2014 - 2016
    • Table 14 – Movistar Venezuela accesses by platform – 2014 - 2016
    • Table 15 – Historic - Fixed lines in service and teledensity – 1997 - 2009
    • Table 16 – Fixed lines in service and teledensity – 2010 - 2019
    • Table 17 – Historic - Public payphones – 1997 - 2009
    • Table 18 – Public payphones – 2010 - 2017
    • Table 19 – Fixed-line and mobile voice traffic – 2001 - 2018
    • Table 20 – Fixed-line revenue – 2001 - 2017
    • Table 21 – International internet bandwidth – 2004- 2016
    • Table 22 – Historic - Internet users and user penetration rate – 1998 - 2009
    • Table 23 – Internet users and penetration rate – 2010 - 2019
    • Table 24 – Dial-up internet subscribers – 2000 - 2018
    • Table 25 – Fixed broadband subscribers and penetration rates – 2000 - 2019
    • Table 26 – Fixed broadband technologies – market share – 2001 - 2016
    • Table 27 – Historic - CANTV – broadband subscribers – 2000 - 2013
    • Table 28 – Internet service revenue – 2001 - 2017
    • Table 29 – Forecast broadband subscribers –– 2019; 2021; 2023
    • Table 30 – Cable broadband subscribers–– 2007 - 2016
    • Table 31 – DSL broadband subscribers–– 2007 - 2016
    • Table 32 – Fibre broadband subscribers–– 2014 - 2016
    • Table 33 – Historic – Active mobile subscribers and penetration rate – 1997 - 2009
    • Table 34 – Active mobile subscribers and penetration rate – 2010 - 2019
    • Table 35 – Mobile voice traffic – 2001 - 2018
    • Table 36 – Mobile sector revenue – 2001 - 2017
    • Table 37 – Mobile prepaid/postpaid ratio – 1997 - 2017
    • Table 38 – Mobile prepaid/postpaid subscribers – 2000 - 2016
    • Table 39 – SMS messages sent, annual change – 2002 - 2018
    • Table 40 – SMS messages sent, annual change – 2002 – 2018
    • Table 41 – Dedicated mobile broadband subscribers – 2008 - 2018
    • Table 42 – Active mobile broadband subscribers – 2010 - 2019
    • Table 43 – Mobile data traffic – 2014 - 2017
    • Table 44 – Forecast mobile subscribers – 2019; 2021; 2023
    • Table 45 – Mobile subscriber distribution by technology – 2014 - 2017
    • Table 46 – M2M connections – 2014 - 2017
    • Table 47 – Market share of mobile subscribers by operator – 2001 - 2015
    • Table 48 – Historic - Movilnet – mobile subscribers – 2001 - 2013
    • Table 49 – Movistar mobile service revenue – 2015 - 2017
    • Table 50 – Movistar subscribers – 2001 - 2016
    • Table 51 – Smartphones in use – 2014 - 2017
    • Chart 1 – Evolution of revenues and investments – 2001 - 2017
    • Chart 2 – Fixed lines in service and teledensity – 2005 - 2019
    • Chart 3 – Internet users and user penetration rate – 2005 – 2019
    • Chart 4 – Fixed broadband subscribers – 2000 - 2019
    • Chart 5 – Mobile subscribers and penetration at a glance – 2005 - 2019
    • Chart 6 – Active mobile broadband subscribers – 2010 – 2019
    • Exhibit 1 – Map of Venezuela

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