Chile - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Chile’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE, 5G).

Researcher:- Henry Lancaster
Current publication date:- November 2017 (17th Edition)

Executive Summary

Chile proposes legal changes to facilitate telecom infrastructure builds

Chile’s telecom sector is among the most developed in Latin America, with a modern infrastructure supporting a range of services in the fixed-line and mobile sectors. Full competition in all market segments has been encouraged by an effective regulatory regime. The country’s market-oriented economy has also made it popular for both national and international investors.

Fixed-line teledensity remains below the South American average: teledensity peaked in 2001 and has since fallen, a trend which is being pushed by consumer adoption of mobile services for both voice calls and mobile broadband. The leading fixed-line operator is the incumbent Telefónica Chile, trading as Movistar. Its main competitors are VTR Globalcom (VTR), the GTD Group, Entel, and Claro.

The Digital Agenda for 2013-2020 (dubbed Agenda Digital Imagina Chile 2013-2020) set out a roadmap for the long-term development of Chile’s ICT sector, including five strategic axes and 30 specific initiatives or goals to facilitate telecom access for all Chilean citizens.

Fixed broadband penetration is relatively high for the region, with services among the fastest and least expensive in Latin America. There is effective market competition though VTR and Movistar dominate.

Chile has one of the highest mobile penetration rates in South America. Much of the steady growth in recent years can be ascribed to the extensive availability of LTE networks which has encouraged take-up to take advantage of mobile data services. Movistar and Entel remain the market leaders, with a similar market share, while Claro accounts for about a quarter of the market. WOM has rapidly increased its subscriber base, partly helped by roaming agreements with all three other network operators and partly by mobile number portability which has helped increase competition and reduce prices for consumers.

All three MNOs operate extensive LTE networks and during 2018 operators trialled 5G. The regulator has also adopted its National Plan for 5G aimed at developing a consensus on services and spectrum use.

This report provides an overview of Chile’s telecom sector and regulatory environment and includes a range of  statistical data and market analyses. The report also covers the mobile sector including profiles of operators and the key MVNOs. It also reviews the fixed-line and fixed-wireless broadband segments, including profiles of the main players, market statistics, analyses, and subscriber forecasts.

Key developments:

  • GTD to lay a 3,500km submarine cable from Africa to Puerto Montt;
  • Telecom regulator and Ministry of National Assets agree terms to improve telecom infrastructure access conditions;
  • Industry lobby group Atelmo proposes $26 billion investment program to 2024 to increase reach of LTE and fibre-based broadband networks
  • Entel and Ericsson trial 5G;
  • Regulator proposes allocation changes in its National Spectrum Plan;
  • Regulator consults on a strategy to develop 5G;
  • Mobile roaming charges between Chile and Argentina to end from 2019;
  • Report includes the regulator’s market update to June 2018, telcos’ operating data to Q3 2018, recent market developments.

Companies mentioned in this report:

VTR, Claro Chile, GTD Group (including Telsur, GTD Manquehue, Telesat, Telcoy), DirecTV, CTR, CMET/Cable Central, Mundo Pacifico, TuVes HD, Nextel, VTR, Virgin Mobile, Falabella, Globalcom, Entel Chile

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Historical overview
    • 2.2 Market analysis
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authorities
      • 3.2.1 Subtel
      • 3.2.2 Superintendency of Telecommunications
      • 3.2.3 CNTV
    • 3.3 Telecommunications Development Fund
    • 3.4 Number Portability (NP)
    • 3.5 Interconnect
    • 3.6 Access
    • 3.7 Network neutrality
    • 3.8 Digital agenda 2013-2020
  • 4. Fixed network operators
    • 4.1 Introduction
      • 4.1.1 Local operators
      • 4.1.2 Long-distance operators
    • 4.2 Movistar (Telefónica Chile)
    • 4.3 VTR
    • 4.4 GTD Group
      • 4.4.1 Telefónica del Sur (Telsur)
    • 4.5 Entel Chile
    • 4.6 Claro Chile (formerly Telmex)
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 VoIP
    • 5.3 Digital economy
      • 5.3.1 E-government
      • 5.3.2 E-commerce
    • 5.4 International infrastructure
      • 5.4.1 Submarine cable networks
      • 5.4.2 Satellite networks
    • 5.5 Wholesale
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Broadband statistics
      • 6.1.3 Forecasts – fixed broadband market – 2019; 2021; 2023
    • 6.2 Hybrid Fibre Coax (HFC) networks
      • 6.2.1 VTR
      • 6.2.2 Claro
    • 6.3 Digital Subscriber Line (DSL) networks
      • 6.3.1 Entel
      • 6.3.2 Movistar
    • 6.4 Fibre-to-the-Premises (FttP) networks
    • 6.5 Other fixed broadband services
      • 6.5.1 WiMAX
      • 6.5.2 Satellite broadband
    • 6.6 Competition issues
      • 6.6.1 Network Neutrality Law
      • 6.6.2 Minimum access speeds
  • 7. Mobile communications
    • 7.1 Market analysis
    • 7.2 Mobile statistics
      • 7.2.1 General statistics
      • 7.2.2 Mobile voice
      • 7.2.3 Mobile data
      • 7.2.4 Mobile broadband
      • 7.2.5 Forecasts – mobile subscribers – 2019; 2022; 2023
    • 7.3 Regulatory issues
      • 7.3.1 3G spectrum auctions
      • 7.3.2 LTE spectrum auctions
      • 7.3.3 5G spectrum plan
      • 7.3.4 3.5GH
      • 7.3.5 Mobile Number Portability (MNP)
      • 7.3.6 Mobile Termination Rates (MTRs)
      • 7.3.7 Mobile towers
      • 7.3.8 Roaming
    • 7.4 Mobile infrastructure
      • 7.4.1 5G
      • 7.4.2 4G (LTE)
      • 7.4.3 3G
      • 7.4.4 2G (GSM)
      • 7.4.5 Other infrastructure developments
    • 7.5 Mobile network operators
      • 7.5.1 Entel PCS
      • 7.5.2 Movistar (Telefónica Móviles Chile)
      • 7.5.3 Claro Chile (América Móvil)
      • 7.5.4 WOM (Nextel Chile)
      • 7.5.5 VTR
      • 7.5.6 Mobile Virtual Network Operators (MVNOs)
    • 7.6 Mobile content and applications
      • 7.6.1 M-payments
    • 7.7 Machine-to-Machine (M2M)
    • Table 1 – Top Level Country Statistics and Telco Authorities - Chile – 2018 (e)
    • Table 2 – Evolution of GDP in Chile – 2000 - 2018
    • Table 3 – Mobile and fixed-line subscribers – 2005 - 2018
    • Table 4 – Historic - Fixed and mobile market share of subscribers – 1997 - 2009
    • Table 5 – Fixed and mobile market share of subscribers – 2010 - 2018
    • Table 6 – Telecom market investment – 2009 - 2016
    • Table 7 – Fixed lines in service – operators’ market share – 2000 - 2018
    • Table 8 – Fixed-line local traffic (minutes and calls) – 2000 - 2018
    • Table 9 – Movistar – fixed lines in service – 2000 - 2018
    • Table 10 – VTR – fixed-lines subscribers – 2000 - 2018
    • Table 11 – GTD Group – fixed lines in service – 2000 - 2018
    • Table 12 – Entel – fixed lines in service – 2000 - 2018
    • Table 13 – Entel Chile financial data – 2014 - 2018
    • Table 14 – Claro – fixed lines in service – 2006 - 2018
    • Table 15 – Claro revenue by platform – 2012 - 2018
    • Table 16 – Historic - Fixed lines in service and teledensity – 1995 - 2009
    • Table 17 – Fixed lines in service and teledensity – 2010 – 2018
    • Table 18 – International bandwidth – 2000 - 2016
    • Table 19 – Historic - Internet users and user penetration – 1998 - 2009
    • Table 20 – Internet users and user penetration – 2010 - 2018
    • Table 21 – Historic - Fixed broadband subscribers and penetration rates – 2001 - 2009
    • Table 22 – Fixed broadband subscribers and penetration rates – 2010 - 2018
    • Table 23 – Fixed broadband technologies by market share of subscribers – 2001 - 2018
    • Table 24 – Dial-up traffic (minutes and sessions) – 2000 - 2017
    • Table 25 – Fixed broadband connections by data speed – 2007 - 2018
    • Table 26 – Fixed broadband operators’ market share of subscribers – 2007 - 2018
    • Table 27 – Mobile and fixed-line internet subscribers – 2009 - 2018
    • Table 28 – Forecast broadband subscribers – 2019; 2021; 2023
    • Table 29 – Cable modem subscribers and penetration rates – 2001 - 2018
    • Table 30 – VTR – broadband subscribers – 2001 - 2018
    • Table 31 – VTR Group financial data – 2011 - 2018
    • Table 32 – Claro – broadband subscribers – 2007 - 2018
    • Table 33 – DSL subscribers and penetration rates – 2001 - 2018
    • Table 34 – Entel broadband subscribers – 2007 - 2018
    • Table 35 – Movistar – broadband subscribers – 2001 - 2018
    • Table 36 – GTD Group – broadband subscribers – 2001 - 2018
    • Table 37 – Fibre broadband subscribers – 2011 - 2018
    • Table 38 – Movistar fibre broadband subscribers – 2014 - 2018
    • Table 39 – WiMAX subscribers – 2009 - 2018
    • Table 40 – Historic - Mobile subscribers and penetration rate – 1995 - 2009
    • Table 41 – Mobile subscribers and penetration rate – 2010 - 2018
    • Table 42 – Mobile network traffic – 2000 - 2018
    • Table 43 – Historic - Mobile prepaid/postpaid ratio – 1999 - 2009
    • Table 44 – Mobile prepaid/postpaid ratio – 2010 - 2018
    • Table 45 – Mobile market share of subscribers by major operators – 2000 - 2018
    • Table 46 – SMS messages sent, annual change – 2002 - 2018
    • Table 47 – MMS messages sent, annual change – 2010 - 2018
    • Table 48 – Mobile broadband connections by platform – 2009 - 2018
    • Table 49 – Proportion of mobile broadband connections by technology – 2009 - 2018
    • Table 50 – Mobile broadband penetration by technology – 2009 - 2018
    • Table 51 – Mobile broadband market share by major players – 2013 - 2018
    • Table 52 – Mobile broadband market share by minor players– 2013 - 2018
    • Table 53 –Smartphones using mobile internet – 2013 - 2018
    • Table 54 –Active mobile broadband subscribers and penetration – 2009 - 2018
    • Table 55 – Forecast mobile subscribers – 2019; 2021; 2023
    • Table 56 – Spectrum auction 700MHz band – February 2014
    • Table 57 – Annual mobile number portings – 2012 - 2016
    • Table 58 – MTRs – 2014 - 2018
    • Table 59 – Movistar LTE subscribers and penetration – 2016 - 2018
    • Table 60 – Entel Chile LTE subscribers – 2017 - 2018
    • Table 61 – Active LTE subscribers – 2013 - 2018
    • Table 62 – 3G subscribers and penetration – 2006 - 2015
    • Table 63 – Operators’ 3G market share – 2009 - 2015
    • Table 64 – 2G subscribers – 2013 - 2015
    • Table 65 – Entel PCS – mobile subscribers – 2000 - 2018
    • Table 66 – Entel PCS – mobile broadband subscribers – 2012 - 2018
    • Table 67 – Movistar – mobile subscribers – 2000 - 2018
    • Table 68 – Movistar Chile mobile revenue – 2012 - 2018
    • Table 69 – Movistar Chile traffic by type – 2013 - 2018
    • Table 70 – Movistar Chile ARPU – 2013 - 2018
    • Table 71 – Claro – mobile subscribers – 2000 - 2018
    • Table 72 – Claro mobile revenue – 2012 - 2018
    • Table 73 – WOM – mobile subscribers – 2008 - 2018
    • Table 74 – VTR – mobile subscribers – 2012 - 2018
    • Table 75 – MVNO subscribers by operator – 2011 - 2018
    • Table 76 – Virgin Mobile mobile subscribers – 2012 - 2018
    • Table 77 – Falabella Móvil mobile subscribers – 2013 - 2018
    • Table 78 –M2M connections via mobile broadband – 2013 - 2018
    • Table 79 – Movistar Chile M2M connections – 2014 - 2018
    • Chart 1 – Fixed and mobile subscribers in Chile by market share – 2005 - 2018
    • Chart 2 – Fixed and mobile market share of subscribers – 2005 – 2018
    • Chart 3 – Fixed lines in service – operators’ market share – 2000 – 2018
    • Chart 4 – Entel Chile financial data – 2014 – 2018
    • Chart 5 – Claro revenue by platform – 2012 – 2018
    • Chart 6 – Evolution of fixed lines in service – 2000 - 2018
    • Chart 7 – Internet users and user penetration – 2005 – 2018
    • Chart 8 – Fixed broadband subscribers and penetration rates – 2005 – 2018
    • Chart 9 – Fixed broadband technologies market share of technologies – 2001 - 2018
    • Chart 10 – Fixed broadband connections by data speed – 2007 – 2018
    • Chart 11 – Fixed broadband operators’ market share of subscribers – 2007 - 2018
    • Chart 12 – Cable modem subscribers and penetration rates – 2001 – 2018
    • Chart 13 – Mobile subscribers – market evolution at a glance – 2005 – 2018
    • Chart 14 – Mobile market share of subscribers by major operators – 2000 – 2018
    • Chart 15 – Mobile broadband by platform connections – 2009 – 2018
    • Chart 16 – Proportion of mobile broadband connections by technology – 2009 – 2018
    • Chart 17 – Mobile broadband penetration by technology – 2009 – 2018
    • Chart 18 –Smartphones using mobile internet – 2013 – 2018
    • Exhibit 1 – Map of Chile
    • Exhibit 2 – Regions and primary zones in Chile
    • Exhibit 3 – Local telephony operators – number of zones of operation

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