Singapore - Telecoms, Mobile and Broadband - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Singapore’s telecommunications market. The report analyses the Telecoms Infrastructure, mobile, fixed broadband, and Digital Economy sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Regional market comparisons
  • Telecoms Maturity Index
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU;
  • Mobile voice and data markets;
  • Broadband (FTTH, DSL);
  • Mobile, broadband and mobile broadband forecasts to 2023.

Researcher:- Phil Harpur
Current publication date:- August 2018 (24th Edition)

Executive Summary

Singapore’s Mobile Market Set for Heightened Competition

Singapore has developed the status of a world leader in telecommunications through the building of a high-quality network and an extremely progressive regulatory environment for the local telecommunications sector.

The Next Generation Broadband Network (NGNBN) roll out and deployment in Singapore has effectively been completed and there continues rapid take-up of fibre-based services.

Singapore has been working to shape itself into what it says will be the world’s first ‘Smart Nation’ where data and analytics play a critical role in its society and economy.

Singapore’s smart nation projects now include smart sensor networks for water and air, smart logistics that enable interoperability standards throughout the supply chain, and smart sensors in the homes of the elderly or chronically ill.

Infocomm Media 2025 is an integrated plan to guide the development of Singapore’s infocomm media sectors over the next 10 years. Singtel via partnerships has spearheaded research and development efforts in emerging technologies, including artificial intelligence, data analytics, robotics and the Internet of Things.

Singtel launched its FutureNow Innovation Centre (FIC) to help enterprises accelerate their digital transformation. The FIC is a key innovation platform, designed to support the Government’s Industry Transformation Maps (ITMs) focusing on Singapore’s six key industry clusters.

The government launched its Next Generation National Broadband Network (NGNBN) over a decade ago and the rollout is now essentially complete. It is based on a combination of fibre-to-the-home (FTTH) and wireless networks. The NGNBN has continued to form the basis of the government’s broadband strategy and implementation.

Slow growth in the fixed broadband market is predicted over the next five years in a mature and saturated market. Optical fibre broadband also has seen strong growth as customers migrate to the NGNBN’s fibre network. xDSL on the other hand has seen a decrease in usage and cable modem broadband also has been experiencing declining subscriber numbers.

Singapore’s mobile market has displayed slow growth over the last few years due to a highly mature market. It remains highly competitive and operators have moved to a customer satisfaction and retention phase by offering value-added services as the market has matured. Very slow growth is also predicted over the next five years to 2023, due to the highly saturated market.

Competition is now heating up in Singapore’s mobile market with a fourth provider Australian telco TPG Telecom launching mobile services. Also, local ISP MyRepublic launched its mobile services via an MNVO arrangement in partnership with mobile operator Starhub. This is likely to see increased pressure on SingTel, Starhub and M1, potentially triggering another price war.

Singapore saw strong growth in mobile broadband penetration up to 2013, however since then growth has been slow due to a mature and saturated mobile market. A significant proportion of the population now have more than one mobile broadband account. Very slow growth is predicted over the next five years to 2023. The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they roll out their 4G and 5G networks.

Key Developments

  • StarHub signed a MoU to co-develop and launch commercial IoT applications/services.
  • Singtel launched its FutureNow Innovation Centre (FIC) to help enterprises accelerate their digital transformation.
  • Slow growth is predicted in the fixed broadband market to 2023 in a mature and saturated market.
  • Both wireless broadband and fibre broadband will continue to be the fastest growing broadband segments.
  • Both DSL and cable modem will continue to experience declining subscriber numbers.
  • Competition is heating up with a fourth provider TPG Telecom launching mobile services.
  • Local ISP MyRepublic launched its mobile services via an MNVO arrangement in partnership with mobile operator Starhub.

Key companies mentioned in this report:

SingTel; StarHub, MobileOne (M1), MyRepublic, TPG (Telecom).

Table of Contents

  • 1. Key statistics
  • 2. Telecommunications market
    • 2.1 Market Overview and Analysis
    • 2.2 Regional Asian Market Comparison
  • 3. Regulatory environment
    • 3.1 Historic overview
    • 3.2 Regulatory authority
      • 3.2.1 Background
    • 3.3 Cyber Security
  • 4. Fixed network operators
    • 4.1 Singapore Telecom (SingTel)
    • 4.2 StarHub
    • 4.3 PacNet
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 The Next Generation Nationwide Broadband Network (Next Gen NBN)
      • 5.2.1 Overview
      • 5.2.2 Background and Timeline
    • 5.3 International infrastructure
      • 5.3.1 Satellite networks
      • 5.3.2 Submarine cable networks
      • 5.3.3 Other developments
    • 5.4 Specific IT developments
      • 5.4.1 Data Centres
      • 5.4.2 Data Centre Providers
    • 5.5 Smart infrastructure
      • 5.5.1 Internet-of-Things (IoT)
      • 5.5.2 Smart Nation Platform
      • 5.5.3 Cyber Security Centre
      • 5.5.4 Smart Meters
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market overview and analysis
      • 6.1.2 Next Generation National Broadband Network (NGNBN)
      • 6.1.3 Broadband statistics and Forecast
    • 6.2 Fixed Broadband Service Providers
      • 6.2.1 Overview
      • 6.2.2 Singapore Telecom (SingTel)
      • 6.2.3 StarHub
      • 6.2.4 MobileOne (M1)
      • 6.2.5 MyRepublic
    • 6.3 Fixed Line Broadband Technologies
      • 6.3.1 Hybrid Fibre Coax (HFC) networks / Cable Modems
      • 6.3.2 Digital Subscriber Line (DSL) networks
      • 6.3.3 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FTTH)
      • 6.3.4 Fixed wireless (WiFi and WiMAX)
      • 6.3.5 Voice over Internet Protocol (VoIP)
  • 7. Digital economy
    • 7.1 e-Commerce
    • 7.2 Smart Nation initiative
    • 7.3 E-Payments
    • 7.4 e-Government
  • 8. Digital media
    • 8.1 Introduction
    • 8.2 Videostreaming / IPTV
  • 9. Mobile communications
    • 9.1 Market Overview and analysis
    • 9.2 Mobile statistics
      • 9.2.1 Mobile Statistics and Forecasts
      • 9.2.2 Mobile data
      • 9.2.3 Mobile Broadband Statistics and Forecast
    • 9.3 Regulatory Issues
      • 9.3.1 Spectrum Auctions 2017
    • 9.4 Mobile infrastructure
      • 9.4.1 5G
      • 9.4.2 4G
      • 9.4.3 3G
      • 9.4.4 2G
      • 9.4.5 VoLTE
      • 9.4.6 VoWiFi
      • 9.4.7 HetNet
      • 9.4.8 Radio Dot System
      • 9.4.9 Lampsite Trials
      • 9.4.10 Satellite mobile
      • 9.4.11 Light Fidelity (Li-Fi)
    • 9.5 Major mobile operators
      • 9.5.1 Overview – operating statistics
      • 9.5.2 Singapore Telecom (SingTel)
      • 9.5.3 StarHub
      • 9.5.4 MobileOne (M1)
      • 9.5.5 TPG Telecom
      • 9.5.6 MNVOs
      • Table 1 – Top Level Country Statistics and Telco Authorities – 2018 (e)
      • Table 2 – Percentage of Population Covered by Type of Mobile Network
      • Table 3 – Key Metrics - Compound Annual Growth Rate (CAGR) - 2018 - 2023
      • Table 4 – SingTel (Group) – Operating Revenue, EBITDA -2015 - 2018
      • Table 5 – Fixed Telephone Line Subscriptions and Penetration – 2007 - 2018
      • Table 6 – Historic – Fixed Telephone Line Subscriptions and Penetration – 1998 - 2006
      • Table 7 – Overview of fixed-line subscribers – 2015 - 2017
      • Table 8 – Fixed Broadband Subscribers and Penetration (with Forecast) – 2008 - 2023
      • Table 9 – Fixed Broadband Subscribers – By Access Type – 2008 - 2018
      • Table 10 – Total Broadband subscribers (Fixed and Wireless) and Annual Growth– 1999 - 2018
      • Table 11 – Total Broadband Subscribers – Fixed vs Wireless – 2013 - 2017
      • Table 12 – Total Broadband Subscribers – Fixed vs Wireless, market share – 2013 - 2017
      • Table 13 – Total Broadband Subscribers by Access Type – 2013 - 2017
      • Table 14 – Total Broadband Market Share by Access Type – 2013 - 2017
      • Table 15 – Internet Users and Penetration – 2007 - 2018
      • Table 16 – Total international internet bandwidth – 2006 - 2018
      • Table 17 – Fixed broadband service providers and market share – 2018
      • Table 18 – SingTel - fixed broadband subscribers – 2005 - 2018
      • Table 19 – SingTel’s fibre-based broadband subscribers – 2011 - 2018
      • Table 20 – StarHub’s fixed broadband subscribers – 2003 - 2018
      • Table 21 – StarHub – ARPU for broadband services – 2006 - 2018
      • Table 22 – Mobile One – Fixed (broadband fibre) subscribers – 2012 - 2018
      • Table 23 – Mobile One – ARPU - fixed (broadband fibre) services – 2012 - 2018
      • Table 24 – Cable modem subscribers – 2000 - 2018
      • Table 25 – DSL subscribers – 2000 - 2018
      • Table 26 – Total optical fibre broadband subscribers – 2011 - 2018
      • Table 27 – Wireless broadband subscribers – 2007 - 2018
      • Table 28 – Historic - Key broadcasting statistics - 2015
      • Table 29 – SingTel’s pay TV subscribers (millions)– 2007 - 2018
      • Table 30 – StarHub pay TV subscribers – 2010 - 2018
      • Table 31 – StarHub pay TV ARPU – 2003 - 2018
      • Table 32 – Mobile Subscribers and Penetration (with Forecast) – 1997 - 2023
      • Table 33 – Mobile Subscribers by 2G, 3G, 4G, prepaid, postpaid (millions) – 2012 - 2017
      • Table 34 – Mobile Subscribers by 2G, 3G, 4G (millions) – 2012 - 2017
      • Table 35 – Mobile Subscribers market share by 2G, 3G, 4G – 2012 - 2017
      • Table 36 – Historic - 3G mobile subscribers – 2005 - 2016
      • Table 37 – ARPU – postpaid and prepaid by mobile operator – 2014 - 2018
      • Table 38 – Historic - Overall mobile services ARPU – 2002 - 2015
      • Table 39 – Total SMS messages per month – 2004 - 2017
      • Table 40 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2007 - 2023
      • Table 41 – Singapore – mobile operators and systems
      • Table 42 – Mobile Subscribers by Operator (millions) – 2000 - 2018
      • Table 43 – Mobile Subscriber Market Share by Operator – 2000 - 2018
      • Table 44 – SingTel – Singapore market – Key Financial Statistics – 2014 - 2018
      • Table 45 – SingTel – Singapore market – key operational subscriber (millions) – 2013 - 2018
      • Table 46 – SingTel - mobile subscribers – 1998 - 2018
      • Table 47 – SingTel - 4G mobile subscribers – 2014 - 2018
      • Table 48 – SingTel – ARPU for mobile services – postpaid, prepaid, blended – 2003 - 2018
      • Table 49 – StarHub – Key Financial Statistics – 2014 - 2017
      • Table 50 – StarHub – operating revenue and capital expenditure – 2008 - 2017
      • Table 51 – Historic - StarHub – Operating revenue ($thousands) by market segment – 2014 - 2017
      • Table 52 – StarHub mobile subscribers – 2000 - 2018
      • Table 53 – StarHub – ARPU for mobile services – postpaid and prepaid – 2003 - 2018
      • Table 54 – MobileOne - mobile subscribers – 1998 - 2018
      • Table 55 – MobileOne – ARPU for mobile services – postpaid and prepaid – 2015 - 2018
      • Table 56 – Mobile One – operating revenue, capital expenditure and EBITDA – 2008 - 2017
      • Chart 1 – Mobile, Mobile Broadband & Fixed Broadband Penetration – 2018; 2023
      • Chart 2 – Asian Telecoms Maturity Index by Market Category
      • Chart 3 – Asian Telecoms Maturity Index vs GDP per Capita
      • Chart 4 – Telecoms Maturity Index – South East Asia
      • Chart 5 – Fixed Telephone Line Subscriptions and Penetration – 2007 - 2018
      • Chart 6 – Fixed Broadband Subscribers and Penetration (with Forecast) – 2008 - 2023
      • Chart 7 – Fixed Broadband Subscribers by Access Type– 2008 - 2018
      • Chart 8 – Total Broadband Market Share by Fixed vs Wireless – 2013 - 2017
      • Chart 9 – Internet Users and Penetration – 2007 - 2018
      • Chart 10 – Mobile Subscribers and Penetration (with Forecast) – 2008 - 2023
      • Chart 11 – Mobile Subscribers Market Share by 2G, 3G, 4G subscribers – 2012 - 2017
      • Chart 12 – Mobile Broadband Subscribers and Penetration (with Forecast) – 2008 - 2023
      • Chart 13 – Mobile Subscriber Market Share by Operator – 2000 - 2018
      • Exhibit 1 – Key Market Characteristics by Market Segment
      • Exhibit 2 – South East Asia - Key Characteristics of Telecoms Markets by Country
      • Exhibit 3 – Key historical regulatory and liberalisation developments
      • Exhibit 4 – Structure of National Broadband Network
      • Exhibit 5 – International submarine cable systems with landing points in Singapore
      • Exhibit 6 – Historic - Third Generation (3G) licensees, spectrum and vendors
      • Exhibit 7 – SingTel’s regional subsidiaries and shareholdings
      • Exhibit 8 – Major shareholders in StarHub

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