Australia - National Broadband Network - Consumer guide


With the NBN now going full-steam-ahead for the NBN, the focus should now be on the customer.

The good thing is that the Australian public broadly supports the notion of the NBN (research has shown 70% support) and we can build on this positive mood.

But let’s not squander the goodwill – the customer should never be taken for granted.

First of all, solid information needs to be made available to everybody, highlighting some key elements ……

Table of Contents

  • 1. Synopsis
  • 2. Disruption in and around the house
  • 3. The fibre box for the house
  • 4. Why would people want access to the NBN?
  • 5. The elderly and the infirm
  • 6. Utilities enabling energy savings
  • 7. Free (and paid for) entertainment and information
  • 8. Schoolchildren, parents and students
  • 9. Community stakeholders groups
  • 10. Child protection an Internet priority
  • 11. RELATED reports

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Focus Report Profile


Broadband Fixed
Strategies & Analyses (Industry & Markets)

Number of pages 4

Status Archived

Last updated 3 Nov 2011
Update History

Analyst: Paul Budde

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Just a quick note to say thank for your helpful reports. I`ve used them a couple of times over the years and I found your talk at CeBIT, very interesting indeed.

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