With the NBN now going full-steam-ahead for the NBN, the focus should now be on the customer.
The good thing is that the Australian public broadly supports the notion of the NBN (research has shown 70% support) and we can build on this positive mood.
But let’s not squander the goodwill – the customer should never be taken for granted.
First of all, solid information needs to be made available to everybody, highlighting some key elements ……
Number of pages 4
Last updated 3 Nov 2011
Analyst: Paul Budde
Paul has been a consistent champion of improving broadband in Australia, and is most deserving of the industry's ongoing support.
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