2016 Hong Kong - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Publication Overview

This report provides a comprehensive overview of trends and developments in Hong Kong’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Major players;
  • Market statistics, including for operators;
  • Industry and regulatory issues;
  • Infrastructure;
  • Internet, VoIP, IPTV;
  • Mobile Voice and Data Markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and Digital Media;
  • Scenario forecasts to 2020 for selected indicators.

Reseracher:- Peter Evans
Current publication date:- April 2016 (22nd Edition)

Executive Summary

Hong Kong broadband market sees data downloads race upwards

Hong Kong’s telecom market continues to develop in line with its status as one of the leading economies in the world. Coming into 2016, over two thirds of fixed broadband connections were fibre, with the remainder a mix of DSL and HFC. This has propelled Hong Kong to boast the highest peak average broadband speeds in the world, surpassing South Korea, Singapore and Japan. Hong Kong has also been claiming a string of ‘firsts’ in the global market, with its innovative approach to testing and implementing the latest technologies and platforms.

Broadband proliferation is not just limited to fixed broadband, with three quarters of the population owning a smartphone. With such widespread access to broadband services it is not surprising that Hong Kong has developed a vibrant digital economy, where over half the population has accessed e-government services and the country’s healthcare system has launched a personal healthcare record, giving patients control over their data and supporting effective and efficient provision of healthcare services. Digital media, often the frontrunner of any digital economy, is well entrenched in Hong Kong with streaming music and video - both legal and illegal - in high demand.

The benefits of integrating technology into utilities is becoming evident; smart grid trials have shown consumers are willing to modify electricity consumption patterns in response to near real time feedback about usage. At the same time the government has taken the first steps towards the coordinated development of a smart city, releasing a blueprint to oversee integration of technology into all aspects of everyday life to improve liveability and sustainability.

Underpinning delivery of these new digital economy services is increasing affordability and sophistication of end user devices and IOT connected sensors as well as continual investment in network infrastructure to connect devices reliably and with minimal delay, through new submarine cables as well as integration of new mobile related technologies designed to improve wireless broadband capacity and service quality.

Key Developments:

  • Strong adoption of 3G and LTE;
  • Operators have increased network speeds by deploying TDD and FDD aggregation technology;
  • Data downloads continue to grow, with the average data downloaded per subscriber running at around 1.4GB per month coming into 2016;
  • Hong Kong expands international connectivity with submarine cable AAE-1 set to be ready for service in 2016;
  • Local operators are moving quickly to expand Voice over WiFi (VoWiFi) in 2016;
  • Hong Kong has implemented a strategy to facilitate the development of data centres;
  • The Hong Kong fixed-line market was remaining ‘flat’ with some 3.3 million subscribers, representing a 44% penetration;
  • OFCA granted dark fibre provider, Superloop, a unified carrier licence for the Hong Kong market;
  • Fibre was accounting for two thirds of all broadband subscriptions as it continued to grow;
  • An electronic healthcare record system has been launched in Hong Kong;
  • Smart grid trials show consumers adapt behaviour when given feedback on electricity usage;
  • A smart city blueprint has been created for a designated area within the territory.

Companies covered in this report include:

PCCW; HKT; CSL; Hong Kong Broadband Network (HKBN); Hutchison Telecom Hong Kong Holdings (3), Hutchison Global Communications Ltd (HGC), China Mobile, China Mobile HK, CITIC Telecom, i-Cable; SmarTone, Vodafone, NOW TV, TVB, ATV, KKBox, Soliton, Spotify, Viu.

Table of Contents

  • 1. Key statistics
  • 2. Telecommunications market
    • 2.1 Market overview
    • 2.2 Analysis of the market
  • 3. Regulatory environment
    • 3.1 Historical overview
    • 3.2 Regulatory authority
    • 3.3 OFCA (Office of the Communications Authority)
    • 3.4 Government policies
      • 3.4.1 Telecom Sector Liberalisation
      • 3.4.2 Universal Service Obligation (USO)
      • 3.4.3 Digital 21 IT Strategy
      • 3.4.4 FttB/FttH building registration scheme
      • 3.4.5 Number Portability (NP)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Pacific Century Cyber Works (PCCW) / HKT
      • 4.2.1 Company overview
      • 4.2.2 Company background
      • 4.2.3 Financial statistics
      • 4.2.4 Operations statistics
      • 4.2.5 PCCW Solutions
    • 4.3 Hong Kong Broadband Network (HKBN)
      • 4.3.1 Company overview
    • 4.4 Hutchison Telecom Hong Kong Holdings (HTHKH)
      • 4.4.1 Company overview
      • 4.4.2 Company background
      • 4.4.3 Financial statistics
      • 4.4.4 Operational statistics
    • 4.5 i-Cable
      • 4.5.1 Company overview
      • 4.5.2 Financial statistics
      • 4.5.3 Operational statistics
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
      • 5.1.1 Fixed-line statistics
    • 5.2 International infrastructure
      • 5.2.1 Submarine cable networks
    • 5.3 Specific IT developments
      • 5.3.1 Data Centres
    • 5.4 M2M, smart infrastructure, connected homes
  • 6. Broadband market
    • 6.1 Analysis
    • 6.2 Developments
    • 6.3 Statistical overview
      • 6.3.1 Internet statistics
      • 6.3.2 Broadband statistics
    • 6.4 Forecasts – Fixed broadband subscribers – 2017; 2020
    • 6.5 Hybrid Fibre Coax (HFC) networks
    • 6.6 Digital Subscriber Line (DSL) Networks
    • 6.7 Fibre-to-the-Premises (FttP)
      • 6.7.1 Overview
      • 6.7.2 HKBN
      • 6.7.3 HKT
      • 6.7.4 i-Cable
    • 6.8 Other fixed broadband services
      • 6.8.1 WiFi
  • 7. Digital media
    • 7.1 Introduction
      • 7.1.1 Pay TV
    • 7.2 Key Digital Media Players
      • 7.2.1 PCCW
      • 7.2.2 i-cable
      • 7.2.3 Television Broadcasts Ltd (TVB)
      • 7.2.4 Asia Television Ltd (ATV)
    • 7.3 Hybrid fibre coax cable (HFC) and microwave multipoint distribution system (MMDS)
    • 7.4 Internet Protocol TV (IPTV)
    • 7.5 Analogue transmission
    • 7.6 Digital terrestrial transmission
    • 7.7 Videostreaming
    • 7.8 Social Media
    • 7.9 Communications: VoIP, messaging, conferencing
    • 7.10 Music
      • 7.10.1 Introduction
      • 7.10.2 Major players
  • 8. Digital economy
    • 8.1 Introduction
    • 8.2 E-Commerce
    • 8.3 E-Payments
    • 8.4 E-Government
      • 8.4.1 E-government statistics
      • 8.4.2 Central Cyber Government Office (CCGO)
      • 8.4.3 E-Government Infrastructure Services (EGIS)
      • 8.4.4 E-government network
      • 8.4.5 Smart Card
    • 8.5 E-Health
      • 8.5.1 Overview of Hong Kong’s healthcare system
      • 8.5.2 ICT usage in Hong Kong’s healthcare system
      • 8.5.3 Electronic Health Record
      • 8.5.4 Improving the accuracy of drug dispensing
    • 8.6 E-Education
    • 8.7 Smart Grids
      • 8.7.1 Overview of Hong Kong’s electricity market
      • 8.7.2 Regulatory incentives for renewables
      • 8.7.3 Smart Grid developments
    • 8.8 Smart Cities
  • 9. Mobile communications
    • 9.1 Market analysis
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile data
      • 9.2.3 Mobile broadband statistics
      • 9.2.4 Forecasts – total mobile and 3G/LTE subscribers – 2017; 2020
    • 9.3 Regulatory issues
      • 9.3.1 Licensing
      • 9.3.2 Spectrum
      • 9.3.3 Mobile number portability (MNP)
    • 9.4 Mobile infrastructure
      • 9.4.1 Analogue networks
      • 9.4.2 Digital networks
      • 9.4.3 Other infrastructure developments
      • 9.4.4 IoT and M2M Networks
    • 9.5 Major mobile operators
      • 9.5.1 PCCW/Hong Kong Telecom / CSL
      • 9.5.2 Hutchison Telekom Hong Kong Holdings (HTHKH)
      • 9.5.3 SmarTone
      • 9.5.4 China Mobile Hong Kong
      • 9.5.5 Mobile virtual network operators (MVNO)
    • 9.6 Mobile content and applications
      • 9.6.1 m-Banking
      • 9.6.2 m-Trading
      • 9.6.3 m-TV
      • Table 1 – Country statistics Hong Kong – 2015
      • Table 2 – Telephone network statistics – 2015
      • Table 3 – Internet statistics – 2015
      • Table 4 – Broadband statistics – 2015
      • Table 5 – Mobile statistics – 2015
      • Table 6 – National telecommunications authorities
      • Table 7 – Digital 21 Strategy – key indicators – 2014/2016
      • Table 8 – Total fixed numbers ported – 2005 - 2016
      • Table 9 – PCCW financial data – 2001 - 2015
      • Table 10 – HKT Revenue breakdown – 2009 – 2015
      • Table 11 – PCCW exchange lines in service – 2003 – 2014
      • Table 12 – PCCW Solutions revenue and EBITDA – 2009 - 2015
      • Table 13 – HKBN financial data – 2014 - 2015
      • Table 14 – HKBN – broadband subscribers – business v. residential - 2013 – 2015
      • Table 15 – HTHKH revenue and profit – 2006 – 2015
      • Table 16 – Hutchison mobile subscribers and annual change – 1998 - 2015
      • Table 17 – HTHKH mobile subscribers 2G and 3G postpaid and total - 2008 - 2014
      • Table 18 – Hutchison postpaid ARPU, AMPU and churn – 2010 - 2014
      • Table 19 – i-Cable revenue and profit – 2005 – 2014
      • Table 20 – i-Cable subscribers per service – 2008 - 2015
      • Table 21 – Fixed-line telephony subscribers – 2000 – 2015
      • Table 22 – External fixed-line telephone traffic volume in minutes – 1997 – 2015
      • Table 23 – External telecommunications facilities capacity – 2000 - 2015
      • Table 24 – Internet users and penetration – 2005 - 2016
      • Table 25 – Fixed Internet subscribers and penetration – 2005 - 2016
      • Table 26 – Narrowband internet access subscribers – 2000 - 2015
      • Table 27 – Internet subscribers by access speeds – 2014 - 2015
      • Table 28 –Internet traffic volume in Hong Kong – 2000 – 2015
      • Table 29 – Fixed broadband internet access subscribers – 2000 - 2016
      • Table 30 – Residential broadband subscriptions by technology platform – 2010 - 2016
      • Table 31 – PCCW broadband subscribers – 2007 - 2014
      • Table 32 – Residential broadband ARPU – 2010 - 2016
      • Table 33 – Forecast broadband subscribers and penetration - higher band: - 2017; 2020
      • Table 34 – Forecast broadband subscribers and penetration - lower band: - 2017; 2020
      • Table 35 – Hong Kong Broadband – residential broadband subscribers – 2010 – 2015
      • Table 36 – PCCW – fibre broadband subscribers – 2003 – 2015
      • Table 37 – Number of public WiFi access point and WiFi zones – 2007 - 2016
      • Table 38 – Pay TV viewer share – 2013 - 2014
      • Table 39 – NOW TV Revenue and EBITDA – 2009 - 2015
      • Table 40 – NOW TV subscribers and ARPU – 2003 – 2015
      • Table 41 – Historical - digital terrestrial television population coverage – 2007 - 2014
      • Table 42 – IP telephony subscribers – 2007 - 2014
      • Table 43 – ICT employees by job category – 2014
      • Table 44 – Total number of online shoppers – 2004 - 2014
      • Table 45 – Amount spent by online shoppers – 2014
      • Table 46 – Items purchased by online shoppers - 2014
      • Table 47 – Channel used to access e-government services – 2014
      • Table 48 –e-government services – visitors and transactions – 2014/2016
      • Table 49 – Age of e-government users – 2014
      • Table 50 – Type of e-government service used – 2014
      • Table 51 – Reasons cited for not using e-government services – 2014
      • Table 52 – Government expenditure on IT – 2008 - 2014
      • Table 53 – Mobile subscribers, annual change and penetration – 2006 - 2016
      • Table 54 – Historical - Mobile subscribers, annual change and penetration – 1984 – 2005
      • Table 55 – Smartphone penetration by age group – 2014
      • Table 56 – Prepaid and activated SIM cards – 1997 - 2015
      • Table 57 – Major mobile operators - subscribers and market share – 2013
      • Table 58 – Major mobile operators - subscribers and market share – June 2015
      • Table 59 – 3G/4G mobile subscribers – 2005 - 2016
      • Table 60 – Mobile data usage per person – 2005 - 2015
      • Table 61 – SMS messages sent and received – 2002 – 2015
      • Table 62 – Mobile broadband subscriber penetration – 2009 – 2014
      • Table 63 – Forecast mobile subscribers and penetration higher band forecast – 2017; 2020
      • Table 64 – Forecast mobile subscribers and penetration lower band forecast – 2017; 2020
      • Table 65 – Total mobile numbers ported – 1999 – 2015
      • Table 66 – PCCW prepaid and postpaid subscribers – 2005 - 2015
      • Table 67 – Hutchison mobile subscribers and annual change – 1998 – 2015
      • Table 68 – SmarTone financial data – 2009 - 2016
      • Table 69 – SmarTone – Blended ARPU – 2002 - 2015
      • Table 70 – SmarTone subscribers and annual change – 1998 - 2015
      • Table 71 – SmarTone spectrum holdings – January 2015
      • Table 72 –China Mobile Hong Kong - subscribers and annual change – 1998 - 2015
      • Table 73 – MVNO subscribers – 2005 – 2016
      • Table 74 – Mobile data usage – 2002 – 2015
      • Chart 1 – Hong Kong fixed-line telephony subscribers – 2006 - 2015
      • Chart 2 – Hong Kong Internet users and fixed Internet subscribers – 2005 - 2016
      • Chart 3 – Hong Kong internet subscribers by type – 2000 - 2015
      • Chart 4 – Hong Kong broadband internet subscribers and population penetration – 2000 - 2016
      • Chart 5 – Hong Kong IP telephony subscribers – 2007 - 2014
      • Chart 6 - Mobile subscribers, annual change and penetration - 2006-2016
      • Chart 7 – Hong Kong 3G/4G mobile subscribers – 2006 - 2016
      • Exhibit 1 – Historical - the ‘original’ PCCW deal
      • Exhibit 2 – HTHKH frequency allocations – June 2015
      • Exhibit 3 – Major submarine cables with landing points in Hong Kong – 2015
      • Exhibit 4 – Transmission modes employed by TV licensees
      • Exhibit 5 –TV broadcasting licensees – June 2015
      • Exhibit 6 – Radio broadcasting licensees – June 2015
      • Exhibit 7 – Digital economy – key developments
      • Exhibit 8 – Popular online activities
      • Exhibit 9 – Advantages of e-learning

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