Oman - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

Executive summary

Telecoms operators are improving the customer experience in Oman

Oman’s telecoms market is highly progressive and its mobile sector in particular is well established. This highly competitive market however means the operators are facing a number challenges which are having an impact upon overall profitability.

The mobile market in Oman has become saturated with high penetration and many multiple subscriptions. While this is leading to a boost in mobile broadband growth – at the same time the various OTT providers have disrupted the market. This has caused a decline in revenue from streams such as SMS as well as voice for the traditional operators. To combat this trend, the major operators in Oman are focusing on improving the customer experience through both fixed and mobile network upgrades.

The two major mobile operators (Oman Mobile, Ooredoo Oman) are investing huge amounts in expanding and improving upon mobile networks in order to keep up with the growing demand for data. Data services already account for around half of all Ooredoo Oman’s mobile revenues, for example, and this is expected to continue rising.

The development of high-speed fixed broadband services is well underway in Oman. As part of it National Broadband Strategy, Oman Broadband Company (OBC) has enabled access to fibre networks for around 60,000 residential and commercial businesses around Muscat. By 2040 it hopes to have all homes and businesses connected to its national broadband infrastructure. In 2016 a new broadband operator, Awasr-Oman, launched in Muscat using the OBC fibre network.

Key telecom parameters – 2013; 2016

Sector 2013 2016
Subscribers to telecoms services (million): (e)
Fixed broadband 0.09 0.28
Fixed-line telephony 0.35 0.48
Mobile phone 5.62 6.99

Key developments:

  • Oman Broadband Company (OBC) is currently rolling our fibre-networks in and around Muscat.
  • By the end of 2016 Ooredoo Oman expected to have over 100,000 households with access to its FttH network.
  • Microwave backhauling is being trialled in Oman in 2016.
  • Integrated Telecommunications Oman (TeO) acquired the MVNO, Renna, in mid-2016.
  • The Telecommunications Regulatory Authority (TRA) has approved the Access and Interconnection (A&I) Regulation which aims to make market entry easier for new players in order to promote competition.
  • Companies covered in this report include:

Oman Telecommunications Company (Omantel); Oman Mobile; Ooredoo Oman; Oman Broadband Company (OBC); FRiENDi, Majan Telecom (Renna); Integrated Telecommunications Oman (TeO); Awasr-Oman

Table of Contents

  • 1. Executive summary
  • 2. Key statistics
    • 2.1 Country overview
  • 3. Telecommunications market
    • 3.1 Historical Overview
    • 3.2 Market analysis
    • 3.3 Recent developments
  • 4. Regulatory environment
    • 4.1 Historic overview
    • 4.2 Revision of the telecommunication regulatory law – 2011-2015
    • 4.3 Regulatory authority
    • 4.4 Telecom sector liberalisation in Oman
      • 4.4.1 ISP licences
      • 4.4.2 Second fixed-line licence
      • 4.4.3 Third fixed-line licence
    • 4.5 Privatisation
      • 4.5.1 Omantel restructure
      • 4.5.2 IPO sale 2005
      • 4.5.3 Further share sales
    • 4.6 Interconnect
    • 4.7 Access
    • 4.8 Universal Service Obligation (USO)
  • 5. Competition issues
    • 5.1 Market competitiveness report
  • 6. Fixed network operators in Oman
    • 6.1 Oman Telecommunications Company (Omantel)
    • 6.2 Ooredoo Oman (previously Nawras Telecom)
    • 6.3 Awasr
  • 7. Telecommunications infrastructure
    • 7.1 Overview of the national telecom network
      • 7.1.1 Alternative infrastructure
    • 7.2 National broadband strategy
    • 7.3 International infrastructure
      • 7.3.1 Submarine cable networks
      • 7.3.2 Satellite networks
    • 7.4 IT developments
      • 7.4.1 Data centres
      • 7.4.2 Cloud computing
  • 8. Smart infrastructure
    • 8.1 Smart grids
    • 8.2 Smart cities
  • 9. Broadband access market
    • 9.1 Introduction and statistical overview
      • 9.1.1 Internet and broadband statistics
    • 9.2 Fibre to the Home (FttH)
    • 9.3 Wireless broadband
      • 9.3.1 WiFi
      • 9.3.2 WiMAX
  • 10. Digital economy
    • 10.1 Introduction
      • 10.1.1 Start-up incubator: Knowledge Oasis Muscat
    • 10.2 e-Commerce
    • 10.3 e-Banking
    • 10.4 e-Government
    • 10.5 e-Health
    • 10.6 e-Education
  • 11. Digital media
    • 11.1 Introduction
    • 11.2 Videostreaming
    • 11.3 Social media
      • 11.3.1 Statistical information
    • 11.4 VoIP
    • 11.5 Music
    • 11.6 On line gaming and gambling
    • 11.7 Newspaper and book publishers
  • 12. Mobile communications
    • 12.1 Mobile market analysis
    • 12.2 Mobile statistics
      • 12.2.1 General statistics
      • 12.2.2 Mobile voice
      • 12.2.3 Mobile data
    • 12.3 Mobile broadband statistics
    • 12.4 Regulatory issues
      • 12.4.1 Second mobile licence
      • 12.4.2 Third mobile licence
      • 12.4.3 Reseller/MVNO licences
      • 12.4.4 Roaming
      • 12.4.5 MNP
    • 12.5 Mobile infrastructure
      • 12.5.1 Brief intro analogue networks
      • 12.5.2 Digital networks
      • 12.5.3 IoT and M2M networks
    • 12.6 Major mobile operators
          • 12.6.1 MVNOs
        • 12.7 Mobile content and applications
          • 12.7.1 m-commerce
          • 12.7.2 m-banking (payments/loans)
          • 12.7.3 m-TV
        • 12.8 Mobile handsets
      • 13. Related reports
      • Table 1 – Country statistics – Oman - 2016
      • Table 2 – Telecom revenue and investment statistics – 2014
      • Table 3 – Telephone network statistics – 2016
      • Table 4 – Broadband statistics – 2016
      • Table 5 – Mobile statistics – 2016
      • Table 6 – National telecommunications authorities
      • Table 7 – GDP growth and inflation – 2011 - 2016
      • Table 8 – Fixed line market share by subscribers and revenue – 2011 - 2015
      • Table 9 – Omantel fixed-line ARPU – 2003 - 2015
      • Table 10 – Omantel Fixed Internet ARPU – 2008 – Q2 2015
      • Table 11 – Omantel Group financial data – 2003 – 1H 2016
      • Table 12 – Ooredoo Oman financial data (including ARPU) – 2011 - 2015
      • Table 13 – Fixed lines in service and teledensity – 1995 - 2016
      • Table 14 – Internet users and penetration – 1998 - 2016
      • Table 15 – Fixed broadband subscribers – 2004 - 2016
      • Table 16 – International Internet bandwidth – 2012 - 2015
      • Table 17 - Facebook Stats for Oman compared to Middle East - July 2015
      • Table 18 – Historic - Mobile subscribers and penetration rate - 1995 - 2004
      • Table 19 – Mobile subscribers and penetration – 2005 – 2016
      • Table 20 – Mobile sector total ARPU – 2005 – 2015
      • Table 21 – Total prepaid and postpaid subscribers – 2005 - 2015
      • Table 22 – Oman Mobile and Ooredoo – prepaid share – 2007 - 2014
      • Table 23 – SMS messages sent – 2006 - 2014
      • Table 24 – MMS messages sent – 2010 - 2015
      • Table 25 – Active mobile broadband subscriptions – 2008 - 2016
      • Table 26 – Omantel Group revenue by segment – Q1 2015 – Q2 2016
      • Table 27 – Omantel Mobile- mobile subscribers - 2015 - Q2 2016
      • Table 28 – Ooredoo Oman – total subscribers

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