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2015 Hong Kong - Telecoms, Mobile and Broadband

Publication Overview

This report covers the sophisticated Hong Kong telecommunications market, highlighting general trends and developments in telecommunications, mobile, internet, broadband, and converging media including VoIP and IPTV developments. Subjects covered include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU;
  • Internet, VoIP, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttX, DSL, cable TV, wireless);
  • Convergence and digital media;
  • Forecasts to 2020.

Reseracher:- Paul Kwon
Current publication date:- August 2015 (21st Edition)

Executive Summary

Affordable and accessible broadband underpins the digital economy

Hong Kong’s telecom market continues to develop in line with its status as one of the leading economies in the world. Heading towards 2016, over two thirds of fixed broadband connections are fibre, with the remainder a mix of DSL and HFC. This has propelled Hong Kong to boast the highest peak average broadband speeds in the world, surpassing South Korea, Singapore and Japan.

Broadband proliferation is not just limited to fixed broadband, with three quarters of the population owning a smartphone. With such widespread access to broadband services it is little wonder that Hong Kong has developed a vibrant digital economy, where over half the population has accessed e-government services and the country’s healthcare system has launched a personal healthcare record, giving patients control over their data and supporting effective and efficient provision of healthcare services. Digital media, often the frontrunner of any digital economy, is well entrenched in Hong Kong with both legal and illegal streaming music and video in high demand.

The benefits of integrating technology into utilities is becoming evident; smart grid trials have shown consumers are willing to modify electricity consumption patterns in response to near real time feedback about usage. At the same time the government has taken the first steps towards coordinated development of a smart city, releasing a blueprint to oversee integration of technology into all aspects of everyday life to improve liveability and sustainability.

Underpinning delivery of these new digital economy services is increasing affordability and sophistication of end user devices and IOT connected sensors as well as continual investment in network infrastructure to connect devices reliably and with minimal delay, through new submarine cables as well as integration of new mobile related technologies designed to improve wireless broadband capacity and service quality.

Key Developments:

  • Hong Kong expands international connectivity with submarine cable AAE-1 to go live in 2016
  • Operators will leverage past investment in WiFi networks and IMS by expanding Voice over WiFi (VoWiFi) in 2016
  • Hong Kong has implemented a strategy to facilitate the development of data centres in Hong Kong
  • Fibre accounts for over half of all broadband subscriptions and will account for an increasing proportion of total subscriptions.
  • Electronic healthcare record launched
  • Over half the population has accessed e-government services
  • Smart grid trials show consumers adapt behaviour when given feedback on electricity usage
  • A smart city blueprint has been created for East Kowloon
  • Strong adoption of 3G and LTE;
  • Operators increase network speeds through deployment of TDD and FDD aggregation technology;
  • Increasing data downloads with the average data downloaded per subscriber now exceeding 1GB.

Companies mentioned in this report:

PCCW; Hong Kong Broadband Network; Hutchison Telecom Hong Kong, i-Cable; SmarTone; NOW TV; TVB; ATV; KKBox; Soliton; Spotify.

Table of Contents

  • 1. Key statistics
  • 2. Telecommunications market
    • 2.1 Market analysis
  • 3. Regulatory evironment
    • 3.1 Historic overview
    • 3.2 Regulatory authority
    • 3.3 OFCA (Office of the Communications Authority)
    • 3.4 Government policies
      • 3.4.1 Telecom Sector Liberalisation
      • 3.4.2 Universal Service Obligation (USO)
      • 3.4.3 Digital 21 IT Strategy
      • 3.4.4 FttB/FttH building registration scheme
    • 3.5 Number Portability (NP)
  • 4. Fixed network operators
    • 4.1 Introduction
    • 4.2 Pacific Century Cyber Works (PCCW) / HKT
      • 4.2.1 Company overview
      • 4.2.2 Company background
      • 4.2.3 Financial statistics
      • 4.2.4 Operations statistics
      • 4.2.5 PCCW Solutions
    • 4.3 Hong Kong Broadband Network (HKBN)
      • 4.3.1 Company overview
    • 4.4 Hutchison Telecom Hong Kong Holdings (HTHKH)
      • 4.4.1 Company overview
      • 4.4.2 Company background
      • 4.4.3 Financial statistics
      • 4.4.4 Operational statistics
    • 4.5 i-Cable
      • 4.5.1 Company overview
      • 4.5.2 Financial statistics
      • 4.5.3 Operational statistics
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 International infrastructure (satellite, submarine)
      • 5.2.1 Submarine cable networks
    • 5.3 Specific IT developments (data centres, cloud computing)
      • 5.3.1 Data Centres
    • 5.4 M2M, smart infrastructure, connected homes
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Statistical overviews
      • 6.1.3 Broadband subscriber statistics
      • 6.1.4 Forecasts – Fixed broadband subscribers – 2016; 2020
    • 6.2 Hybrid Fibre Coax (HFC) networks
    • 6.3 Digital Subscriber Line (DSL) Networks
    • 6.4 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
      • 6.4.1 HKBN
      • 6.4.2 HKT
      • 6.4.3 i-Cable
    • 6.5 Other fixed broadband services
      • 6.5.1 WiFi
  • 7. Digital media
    • 7.1 Introduction
      • 7.1.1 Pay TV
    • 7.2 Key Digital Media Players
      • 7.2.1 NOW TV
      • 7.2.2 i-cable
      • 7.2.3 Television Broadcasts Ltd (TVB)
      • 7.2.4 Asia Television Ltd (ATV)
    • 7.3 Hybrid fibre coax cable (HFC) and microwave multipoint distribution system (MMDS)
    • 7.4 Internet Protocol TV (IPTV)
    • 7.5 Analogue transmission
    • 7.6 Digital terrestrial transmission
    • 7.7 Videostreaming
    • 7.8 Social Media
    • 7.9 Communications: VoIP, messaging, conferencing
    • 7.10 Music
      • 7.10.1 Introduction
      • 7.10.2 Major players
  • 8. Digital economy
    • 8.1 Introduction
    • 8.2 E-Commerce
    • 8.3 E-Payments
    • 8.4 E-Government
      • 8.4.1 E-government statistics
      • 8.4.2 Central Cyber Government Office (CCGO)
      • 8.4.3 E-Government Infrastructure Services (EGIS)
      • 8.4.4 E-government network
      • 8.4.5 Smart Card
    • 8.5 E-Health
      • 8.5.1 Overview of Hong Kong’s healthcare system
      • 8.5.2 ICT usage in Hong Kong’s healthcare system
      • 8.5.3 Electronic Health Record
      • 8.5.4 Improving the accuracy of drug dispensing
    • 8.6 E-Education
    • 8.7 Smart Grids
      • 8.7.1 Overview of Hong Kong’s electricity market
      • 8.7.2 Regulatory incentives for renewables
      • 8.7.3 Smart Grid developments
    • 8.8 Smart Cities
  • 9. Mobile communications
    • 9.1 Market analysis
    • 9.2 Mobile statistics
      • 9.2.1 General statistics
      • 9.2.2 Mobile data
      • 9.2.3 Mobile broadband statistics
      • 9.2.4 Forecasts
      • 9.2.5 Forecast total mobile and 3G/LTE subscribers – 2016; 2020
    • 9.3 Regulatory issues
      • 9.3.1 Licensing
      • 9.3.2 Spectrum
      • 9.3.3 Mobile number portability (MNP)
    • 9.4 Mobile infrastructure
      • 9.4.1 Analogue networks
      • 9.4.2 Digital networks
      • 9.4.3 Other infrastructure developments
      • 9.4.4 IoT and M2M Networks
    • 9.5 Major mobile operators
      • 9.5.1 Hong Kong Telecom / CSL
      • 9.5.2 Hutchison Telekom Hong Kong Holdings (3)
      • 9.5.3 SmarTone
      • 9.5.4 China Mobile
      • 9.5.5 Mobile virtual network operators (MVNO)
    • 9.6 Mobile content and applications
      • 9.6.1 m-banking (payments/loans)
      • 9.6.2 m-TV
      • Table 1 – Country statistics Hong Kong – 2015
      • Table 2 – Telephone network statistics – March 2015
      • Table 3 – Internet statistics – 2015
      • Table 4 – Broadband statistics – March 2015
      • Table 5 – Mobile statistics – 2015
      • Table 6 – National telecommunications authorities
      • Table 7 – Digital 21 Strategy – key indicators – May 2015
      • Table 8 – Total fixed numbers ported – 2005 - 2015
      • Table 9 – External fixed-line telephone traffic volume in minutes – 1997 – 2015
      • Table 10 – PCCW financial data – 2001 - 2014
      • Table 11 – HKT Revenue breakdown – 2009 – 2014
      • Table 12 – PCCW exchange lines in service – 2003 – 2014
      • Table 13 – PCCW Solutions revenue and EBITDA – 2009 - 2014
      • Table 14 – HKBN financial data – 2014 - 2015
      • Table 15 – HTHKH revenue and profit – 2006 – 2014
      • Table 16 – Hutchison mobile subscribers and annual change – 1998 - 2014
      • Table 17 – HTHKH mobile subscribers 2G and 3G postpaid and total - 2008 - 2014
      • Table 18 – Hutchison postpaid ARPU, AMPU and churn – 2010 - 2014
      • Table 19 – i-Cable revenue and profit – 2005 – 2014
      • Table 20 – i-cable subscribers per service – 2008 - 2014
      • Table 21 – Fixed-line telephony subscribers – 2000 – 2015
      • Table 22 – External telecommunications facilities capacity of Hong Kong – 2000 - 2015
      • Table 23 – Internet users and penetration – 2005 - 2016
      • Table 24 – Fixed Internet subscribers and penetration – 2005 - 2016
      • Table 25 – Narrowband internet access subscribers – 2000 - 2015
      • Table 26 – Internet subscribers by access speeds – 2014 - 2015
      • Table 27 –Internet traffic volume in Hong Kong – 2000 – 2015
      • Table 28 – Broadband internet access subscribers – 2000 - 2016
      • Table 29 – Residential broadband subscriptions by technology platform – 2010 - 2016
      • Table 30 – PCCW broadband subscribers – 2007 - 2014
      • Table 31 – Residential broadband ARPU – 2010 - 2016
      • Table 32 – Forecast broadband subscribers and penetration - higher band: - 2016; 2020
      • Table 33 – Forecast broadband subscribers and penetration - lower band: - 2016; 2020
      • Table 34 – PCCW – fibre broadband subscribers – 2003 – 2014
      • Table 35 – Number of public WiFi access point and WiFi zones – 2007 - 2015
      • Table 36 – Pay TV viewer share – 2013 - 2014
      • Table 37 – NOW TV Revenue and EBITDA – 2009 - 2014
      • Table 38 – NOW TV subscribers and ARPU – 2003 - 2014
      • Table 39 – Digital terrestrial television population coverage – 2007 - 2013
      • Table 40 – IP telephony subscribers – 2007 - 2014
      • Table 41 – ICT employees by job category – 2014
      • Table 42 – Total number of online shoppers – 2004 - 2014
      • Table 43 – Amount spent by online shoppers – 2014
      • Table 44 – Items purchased by online shoppers - 2014
      • Table 45 – Channel used to access e-government services – 2014
      • Table 46 – Age of e-government users – 2014
      • Table 47 – Type of e-government service used – 2014
      • Table 48 – Reasons cited for not using e-government services – 2014
      • Table 49 – Government expenditure on IT – 2008 - 2014
      • Table 50 – Mobile subscribers, annual change and penetration – 2006 - 2016
      • Table 51 – Historical - Mobile subscribers, annual change and penetration – 1984 – 2005
      • Table 52 – Smartphone penetration by age group – 2014
      • Table 53 – Prepaid and activated SIM cards – 1997 - 2014
      • Table 54 – 3G/4G mobile subscribers – 2005 - 2014
      • Table 55 – SMS messages sent and received – 2002 – 2014
      • Table 56 – SMS statistics for Christmas Day and New Years Day – 2005 - 2014
      • Table 57 – SMS statistics for Valentine’s Day and Chinese New Year Day – 2006 – 2014
      • Table 58 – Mobile data usage per person – 2005 - 2015
      • Table 59 – Mobile broadband subscriber penetration – 2009 – 2014
      • Table 60 – Forecast mobile subscribers and penetration higher band forecast – 2016; 2020
      • Table 61 – Forecast mobile subscribers and penetration lower band forecast – 2016; 2020
      • Table 62 – Total mobile numbers ported – 1999 – 2015
      • Table 63 – SmarTone financial data – 2009 - 2015
      • Table 64 – SmarTone – Blended ARPU – 2002 - 2014
      • Table 65 – SmarTone subscribers and annual change – 1998 - 2015
      • Table 66 – SmarTone spectrum holdings – January 2015
      • Table 67 – MVNO subscribers – 2005 – 2016
      • Table 68 – Mobile data usage – 2002 – 2014
      • Chart 1 – Hong Kong fixed-line telephony subscribers – 2000 - 2015
      • Chart 2 – Hong Kong Internet users and fixed Internet subscribers – 2000 - 2016
      • Chart 3 – Hong Kong internet subscribers by type – 2000 - 2015
      • Chart 4 – Hong Kong broadband internet subscribers and population penetration – 2000 - 2016
      • Chart 5 – Hong Kong IP telephony subscribers – 2007 - 2014
      • Chart 6 – Hong Kong mobile subscriber and penetration – 2006 - 2015
      • Chart 7 – Hong Kong 3G/4G mobile subscribers – 2005 - 2014
      • Exhibit 1 – The ‘original’ PCCW deal
      • Exhibit 2 – HTHKH frequency allocations – 2012
      • Exhibit 3 – Major submarine cables with landing points in Hong Kong – 2015
      • Exhibit 4 – Transmission modes employed by TV licensees
      • Exhibit 5 –TV broadcasting licensees – June 2015
      • Exhibit 6 – Radio broadcasting licensees – June 2015
      • Exhibit 7 – Digital economy – key developments
      • Exhibit 8 – Popular online activities
      • Exhibit 9 – Advantages of e-learning

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Licence Information

Annual Publication Profile

Technologies

Broadband Fixed
Broadcasting
Companies (Major Players)
Digital Media
Internet
Mobile & Wireless Broadband and Media
Mobile Communications (voice and infrastructure)
Regulations & Government Policies
Strategies & Analyses (Industry & Markets)
Telecoms Infrastructure

Number of pages 77

Status Archived

Last updated 24 Aug 2015
Update History

Analyst: Paul Kwon

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