Understand and measure the impact of COVID-19 on the telecom industry!

Virus impact over each market - telecom operators, government agencies and regulators' responses - revised forecasts for the next 5 years.

See updated country reports

2013 United Arab Emirates - Telecoms, Mobile, Broadband and Forecasts

Report Cover Image

Last updated: 12 Feb 2014 Update History

Report Status: Archived

Report Pages: 48

Analyst: Kylie Wansink

Publication Overview

This report provides a comprehensive overview of trends and developments in UAE’s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU, MoU;
  • Internet, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • Broadband subscriber forecasts for 2014; 2019; 2024.

Companies covered in this report include:

Etisalat, Emirates Integrated Telecommunications Company (du), Yahsat.

Researcher:- Kylie Wansink
Current publication date:- February 2014 (12th Edition)

Executive Summary

OTT services impact upon UAE telecoms market

In 2014, operators in the United Arab Emirates, similar to the rest of the world, are struggling with how to combat the impact of Over-The-Top (OTT) services - which on a global level are beginning to erode operators’ revenues.

In particular, the UAE may well attract international interest in the future from OTT video service providers due to its established and growing broadband population and substantial purchasing power of a tech savvy population. Domestic incumbent Etisalat has already positioned itself in this market with its multi-screen OTT TV and VoD service called eLife.

Broadband access is available via ADSL, Fibre to the Home (FttP), leased lines, WiFi and mobile networks. Broadband is becoming much more prevalent as evidenced by the growing proportion of broadband subscriptions attributed to fibre. Supporting increased broadband usage is an increase in international Internet connectivity.

With the prospect of competition Etisalat reduced its charges to a point where they are relatively low for the region. Despite this, Etisalat continues to dominate the market, representing over 80% of broadband subscriptions.

Mobile voice revenue growth is limited in the UAE due to the already high penetration levels. Both dominant operators, Etisalat and du, have turned their attention to mobile data services and applications. Specific products include mobile broadband and mobile payments with the number Near Field Communication (NFC) application deployments growing.

In October 2013 du had 46% market share of the mobile sector, down from 47% a year earlier. This decline was attributed to an increased focus by Etisalat on its domestic market after a period of international expansion. Both operators have deployed sophisticated HSPA+ and LTE networks.

Recognising the potential of applying ICT to improve both social and economic development, the UAE has taken steps to develop a digital economy. Businesses, governments and private citizens have been instrumental in creating the online content and services that make up the digital economy.

UAE governments at both federal and emirate level has been very interventionist, particularly Dubai, with programs to encourage computer and Internet use. Government policy has included encouragement for IT and Internet related businesses. There has also been a strong emphasis on e-government initiatives, attempting to make most government services accessible online.

Data in this report is the latest available at the time of preparation and may not be for the current year

Related Reports

Share this Report

Purchase with Confidence

Dollar for dollar, Paul Budde and his team of expert analysts offer the best research regarding telecommunications and telecommunications related issues in the industry. Their products cover the entire globe, are in depth and authoritative. I can recommend them without reservation. It is easy to say because I mean it. Thanks to everyone there for top quality work.

Kristan J. Wheaton, Mercyhurst College Institute of Intelligence Studies

Research Methodology

BuddeComm's strategic business reports contain a combination of both primary and secondary research statistics, analyses written by our senior analysts supported by a network of experts, industry contacts and researchers from around the world as well as our own scenario forecasts.

For more details, please see:

Research Methodology

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.

Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.