Jordan - Telecoms, Mobile and Broadband - Statistics and Analyses

Jordan’s mobile sector offers intense competition

The mobile sector in Jordan is highly competitive and challenging for the three major operators as they all hold roughly the same market share. The launch of 4G LTE services in general, has led to a growth in data revenues for the mobile operators and expanding data offerings will be a key focus area moving forward. The industry is preparing itself for the next wave of developments relating to 5G and IoT/M2M.

The development of a national broadband network based on fibre is also well underway and Orange Jordan remains the largest fixed network operator in the kingdom. Fibre-based broadband is being rolled-out but ADSL retains the largest market share for the time being.

Jordan has long been recognised for having a highly taxed telecom sector and the major operators recently expressed their dismay when the government suggested introducing further taxes and applying a new levy.

Jordan is host to a growing number of ICT companies and has emerged as a technology start up hub for the Middle East, made possible due to a focus on ICT education and a regulatory environment, conducive to ICT investment. It has also made great progress in the digital financial services area with support from the Central Bank of Jordan.

Recent developments:

  • Jordan is a unique market in many ways, due to the huge population growth in the last decade and the influx of refugees into the country.
  • The Jordan TRC is exploring the need to regulate IoT developments in the kingdom.

Companies mentioned in this report include:

Jordan Telecom Group/Orange, Zain Jordan, Batelco/Umniah, Virgin Mobile MEA.

Table of Contents

  • Key statistics

    • Country overview
  • Telecommunications market

    • Market overview
    • Market analysis
    • Key recent developments
  • Regulatory environment

    • Historic overview
      • Telecommunications Law 1995
      • Telecommunications Law 2002
    • Regulatory authority
    • Telecom sector liberalisation
      • WiMAX licences
    • Privatisation
    • Interconnect
    • Access
    • Carrier PreSelection (CPS)
    • Taxes
    • Mobile regulatory issues
      • Third GSM licence
      • 3G licences
      • 4G spectrum
      • SIM card registration
      • MTRs
  • Fixed-network operators

    • Orange Jordan
  • Telecommunications infrastructure

    • National telecom network
      • National Telecommunication Program 1995-1999
    • International infrastructure
    • Smart city
      • Smart grids
    • IoT/M2M
  • Broadband access market

    • Market analysis
    • Fixed broadband speeds and costs
    • Broadband and Internet statistics
    • Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
    • Other fixed broadband services
      • Fixed wireless (WiFi and WiMAX)
  • Digital media/Digital economy

    • Videostreaming
    • E-payments/digital financial services
  • Mobile communications

    • Market analysis
    • Mobile statistics
      • General statistics
      • SMS and MMS – historical
      • OTT messaging services
    • Mobile broadband statistics
    • Mobile infrastructure
      • Digital networks
    • IoT and M2M networks
    • Major mobile operators
      • Zain Jordan
      • Orange Jordan
      • Umniah
      • MVNOs
    • Mobile handsets
  • Related reports


List of Tables

  • Table 1 –Telecom statistics and regulatory authorities – Jordan – 2019
  • Table 2 – Jordan – GDP and inflation – 2013 – 2019
  • Table 3 – Historical - Mobile Termination Rates – 2010 – 2014
  • Table 4 - Orange Jordan – Total revenue and revenue by sector – 2004 – 2017
  • Table 5 – Orange Jordan – Total group subscribers – 2005 – 2017
  • Table 6 – Jordan - fixed lines in service and teledensity – 1995 – 2019
  • Table 7 – Internet users and penetration rate – 2008 - 2018
  • Table 8 – Jordan - fixed broadband subscribers and penetration rate – 2010 – 2020
  • Table 9 – Jordan - FttH/FttP subscriptions and market share – 2015 – 2020
  • Table 10 – Historic - Mobile subscribers and penetration rate - 1995 – 2004
  • Table 11 – Jordan - mobile subscribers and penetration – 2005 – 2019
  • Table 12 – Jordan - active mobile broadband subscriptions – 2010 – 2019
  • Table 13 – Jordan - major mobile operators’ market share – 2004 – 2017
  • Table 14 – Zain Jordan financial data (including ARPU) – 2005 – Q3 2018
  • Table 15 – Zain Jordan prepaid market share - mobile subscribers – 2005 – 2017
  • Table 16 – Orange Jordan – mobile revenue and subscribers – 2006 – 2017
  • Table 17 – Orange Jordan – total revenue and EBITDA – 2016 - 2017
  • Table 18 – Umniah – revenue and profit – 2016 - 2017
  • Table 19 – Umniah – mobile subscribers – 2008 – Q1 2017

List of Charts

  • Chart 1 – Jordan - mobile operators’ market share at a glance – 2017

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