Jordan - Telecoms, Mobile and Broadband - Statistics and Analyses

Jordan strives to develop its digital economy

Jordan is host to a growing number of ICT companies and has emerged as a technology start up hub for the Middle East, made possible due to a focus on ICT education and a regulatory environment which is conducive to ICT investment. It has also made great progress in the digital financial services area with support from the Central Bank of Jordan. To support further digital development; the government recently launched a Ministry of Digital Economy and Entrepreneurship.

High-speed, reliable and comprehensive telecoms infrastructure is important for underpinning Jordan’s digital economy goals. Jordan already has a highly developed mobile sector which is led by three major regional players, and it is well supported by 4G LTE networks.

The launch of 4G services led to a growth in data revenues for the mobile operators and they are continuing to expand on these data offerings as a key focus area moving forward. The industry is also preparing itself for the next wave of developments relating to 5G and IoT/M2M.

Jordan is working towards improving its fixed broadband infrastructure, as its current penetration levels are still comparatively low. A national broadband network based on fibre is being deployed, however the majority of subscribers still utilise DSL services.

This BuddeComm report provides statistics and analysis on the key sectors of Jordan’s telecom market, presenting an overview of the regulatory environment, the fixed network operators and services, telecom infrastructure, mobile operators and mobile infrastructure, supported by statistics. The report includes a range of subscriber forecasts through to 2024.

BuddeComm notes that the outbreak of the Coronavirus (COVID-19) in 2020 is having a significant impact on production and supply chains all around the world. During this time, the telecoms sector may experience a downturn in mobile device and ICT equipment production and a decline in consumer spending on telecoms services. Overall progress towards 5G may also be postponed or slowed down in some countries. Please also note: Industry forecasts contained in this report have not taken Coronavirus into consideration as it is yet largely unknown what the long-term impact will be.

Recent developments:

  • Jordan is a unique market in many ways, due to its huge population growth in the last decade and the influx of refugees into the country.
  • Jordan has long been recognised for having a highly taxed telecom sector.
  • MVNOs have struggled in Jordan’s competitive mobile market, which is dominated by 3 major regional players.
  • The uptake of 4G grew quickly in Jordan and by 2019 penetration had reached over 90%.
  • Umniah and JEPCO partnered together in 2019 to deploy a fibre-broadband network.

Companies mentioned in this report include:

Orange Jordan, Zain Jordan, Batelco/Umniah.

Table of Contents

  • Key statistics

  • Middle East - regional market comparison

    • Introduction
    • Mobile and mobile broadband penetration
    • Fixed and mobile broadband penetration
  • Country overview

  • Telecommunications market

    • Market overview
    • Market analysis
  • Regulatory environment

    • Historic overview
      • Telecommunications Law 1995
      • Telecommunications Law 2002
    • Regulatory authority
    • Telecom sector liberalisation
      • WiMAX licences
    • Privatisation
    • Interconnect
    • Access
    • Carrier PreSelection (CPS)
    • Taxes
    • Mobile regulatory issues
      • Third GSM licence
      • 3G licences
      • 4G spectrum
      • SIM card registration
      • MTRs
  • Mobile communications

    • Market analysis
    • Mobile statistics
      • General statistics
    • Mobile broadband statistics
    • Mobile infrastructure
      • 5G
      • 4G
      • GSM, 3G
      • Satellite mobile
    • Major mobile operators
      • Zain Jordan
      • Orange Jordan
      • Umniah
      • MVNOs
    • Mobile handsets
  • Fixed-network operators

    • Orange Jordan
  • Telecommunications infrastructure

    • National telecom network
      • National Telecommunication Program 1995-1999
    • International infrastructure
  • Fixed-broadband market

    • Market analysis
    • Fixed broadband statistics
  • Smart infrastructure

    • Smart city
    • E-payments
  • Appendix – Historical data

  • Related reports


List of Tables

  • Table 1 –Telecom statistics and regulatory authorities – Jordan – 2020
  • Table 2 – Jordan – GDP and inflation – 2015 – 2020
  • Table 3 - Jordan - mobile subscribers and penetration – 2010 – 2024
  • Table 4 – Jordan - active mobile broadband subscriptions – 2010 – 2024
  • Table 5 – Zain Jordan financial data (including ARPU) – 2008 – 2018
  • Table 6 – Zain Jordan prepaid market share - mobile subscribers – 2008 – Q1 2019
  • Table 7 – Orange Jordan – mobile revenue and subscribers – 2012 – 2018
  • Table 8 – Orange Jordan – total revenue and EBITDA – 2016 - 2018
  • Table 9 – Umniah – revenue – 2016 - 2018
  • Table 10 – Umniah – mobile subscribers – 2008 – Q1 2018
  • Table 11 - Orange Jordan – Total revenue and revenue by sector – 2008 – 2018
  • Table 12 – Jordan - fixed lines in service and teledensity – 2009 – 2019
  • Table 13 – Jordan - fixed broadband subscribers and penetration rate – 2009 - 2024
  • Table 14 – Historic - Jordan - major mobile operators’ market share – 2004 – 2007
  • Table 15 – Historic – Jordan - Mobile Termination Rates – 2010 – 2014
  • Table 16 – Historic - Jordan - mobile subscribers and penetration – 2005 – 2009
  • Table 17 – Historic - Zain Jordan financial data (including ARPU) – 2005 - 2007
  • Table 18 – Historic - Zain Jordan prepaid market share - mobile subscribers – 2005 - 2007
  • Table 19 – Historic - Orange Jordan – mobile revenue and subscribers – 2006; 2007
  • Table 20 – Historic - Jordan - fixed lines in service and teledensity – 1995 – 2008
  • Table 21 – Historic - Orange Jordan – Total revenue and revenue by sector – 2004 – 2007

List of Charts

  • Chart 1 – Middle East – mobile subscriber and mobile broadband penetration
  • Chart 2 – Middle East – fixed and mobile broadband subscriber penetration
  • Chart 3 – Jordan’s mobile subscribers have declined in recent years – 2009 – 2024
  • Chart 4 – Jordan – fixed broadband subscriptions set to steadily increase – 2009 – 2024

Related Reports

Purchase this Report

USD 750.00

Licence Information

Share this Report

Purchase with Confidence

Paul owns and manages the world's largest online Telecommunications Consultancy and is very active on the international telecommunication scene. A very hard worker who is extremely well informed and well connected with all tiers of the ICT industry. He is the force behind the NBN project implementation and a catalyst for the progress of the Digital Economy between the Industry and the powers that be, in the government

Sharif Ahmed, Senior Consultant, Digisoft Microsystems

Sample Reports

A selection of downloadable samples from our Annual Publications catalogue.


Download a Sample Report

More than 4,000 customers from 140 countries utilise BuddeComm Research

Are you interested in BuddeComm's Custom Research Service?

News & Views

Have the latest telecommunications industry news delivered to your inbox by subscribing to Paul's FREE weekly News & Views.