2012 United Arab Emirates - Telecoms, Mobile, Broadband and Forecasts

Publication Overview

This report provides a comprehensive overview of trends and developments in UAE’s telecommunications market. The report analyses the mobile, Internet, broadband, digital TV and converging media sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure;
  • Major players, revenues, subscribers, ARPU, MoU;
  • Internet, IPTV;
  • Mobile voice and data markets;
  • Broadband (FttH, DSL, cable TV, wireless);
  • Convergence and digital media;
  • Broadband subscriber forecasts to 2020.

Companies covered in this report include:

Etisalat, Emirates Integrated Telecommunications Company (du), Yahsat.

Researcher:- Paul Kwon
Current publication date:- January 2013 (11th Edition)

Executive Summary

Fibre and LTE propel broadband in the UAE

The United Arab Emirates (UAE) has long held the distinction of possessing a well-developed and technologically advanced telecommunications sector with high mobile, telephone and Internet penetration. Competition is driving market development, with incumbent Etisalat competing against Yahsat and quad play provider du.

Fixed broadband services are well developed with fibre representing over a third of all fixed broadband subscriptions. Both Etisalat and du have deployed FttX networks to connect almost all households. In coming years subscribers can expect faster speeds as over three quarters of fixed home broadband subscriptions are on 8Mb/s or less.

Widely accessible Internet access has fostered development of the digital economy, encompassing e-commerce, e-government, e-health and e-learning. The UAE has also taken the initiative in implementing smart cities infrastructure, deploying smart grid technology and launching an ambitious plan to develop Masdar City, a new zero carbon, zero waste city powered entirely by renewable energy sources.

Despite widespread availability of satellite TV both Etisalat and du are using their fibre networks to market broadband TV (IPTV) services, with subscriber numbers steadily increasing from a small base. Faster broadband speeds are also supporting nascent web based Video-on-Demand (VoD) platforms.

Mobile penetration levels in the UAE are among the world’s highest, largely due to a very large and fluid expatriate population. The market is a duopoly with Etisalat and du boasting almost equal market share. Both operators offer mobile broadband services underpinned by competing HSPA/LTE networks. Both operators have also focused on mobile content and applications, with the number Near Field Communication (NFC) application deployments growing.

Key telecom parameters – 2010; 2013

Sector

2010

2013

Subscribers to telecoms services (million):

Broadband

0.79

0.97

Fixed-line telephony

1.48

1.75

Mobile phone

10.93

12.39

(Source: BuddeComm)

Table of Contents

  • 1. Key Statistics
    • 1.1 Country overview
  • 2. Telecommunications Market
    • 2.1 Overview of UAE’s telecom market
  • 3. Regulatory Environment
    • 3.1 Background
    • 3.2 Regulatory authority
    • 3.3 Liberalisation
      • 3.3.1 Second operator
      • 3.3.2 Third operator
      • 3.3.3 Satellite licence
      • 3.3.4 Interconnection and access
      • 3.3.5 Number Portability (NP)
    • 3.4 VoIP usage
  • 4. Fixed Network Market
    • 4.1 Overview
    • 4.2 Emirates Telecommunications Corporation (Etisalat)
    • 4.3 Emirates Integrated Telecommunications Company/du
    • 4.4 Yahsat
  • 5. Telecommunications Infrastructure
    • 5.1 National telecom networks
    • 5.2 International infrastructure
      • 5.2.1 Submarine cable networks
      • 5.2.2 Terrestrial cable networks
      • 5.2.3 Satellite networks
  • 6. Broadband and Internet Market
    • 6.1 Overview
      • 6.1.1 Censorship and site blocking
      • 6.1.2 Dubai Internet City (DIC)
    • 6.2 Broadband statistics
    • 6.3 Internet access locations
    • 6.4 Fibre to the Home (FttH)
    • 6.5 Asymmetrical Digital Subscriber Line (ADSL)
    • 6.6 Cable modems
    • 6.7 Wireless broadband
      • 6.7.1 WiFi
      • 6.7.2 WiMAX
      • 6.7.3 Internet via satellite
  • 7. Digital Media / Digital Economy
    • 7.1 Overview
    • 7.2 Services
      • 7.2.1 E-Commerce
      • 7.2.2 E-Government
      • 7.2.3 E-health
      • 7.2.4 E-learning
    • 7.3 Smart cities/smart communities
      • 7.3.1 Overview
      • 7.3.2 Masdar City
    • 7.4 Digital media
      • 7.4.1 Tejari
      • 7.4.2 Bayt.com
    • 7.5 Digital broadcasting
      • 7.5.1 Overview of broadcasting market
      • 7.5.2 Digital TV
  • 8. Mobile Communications
    • 8.1 Overview of UAE’s mobile market
    • 8.2 Mobile statistics
    • 8.3 Regulatory issues
      • 8.3.1 Overview
      • 8.3.2 Mobile number portability
      • 8.3.3 Roaming tariff reduction
    • 8.4 Mobile technologies
      • 8.4.1 Analogue and digital
      • 8.4.2 Third generation mobile
      • 8.4.3 Long Term Evolution (LTE)
    • 8.5 Major mobile operators
      • 8.5.1 Etisalat
      • 8.5.2 Emirates Integrated Telecommunications Company/du
    • 8.6 Mobile voice services
      • 8.6.1 Prepaid
      • 8.6.2 Satellite mobile
    • 8.7 Mobile messaging
      • 8.7.1 Short Message Service (SMS) and Multimedia Messaging Service (MMS)
    • 8.8 Mobile broadband
    • 8.9 Mobile content and applications
      • 8.9.1 Etisalat
      • 8.9.2 du
      • 8.9.3 Mobile TV
      • 8.9.4 M-commerce
  • 9. Forecasts
    • 9.1 Broadband forecasts
      • 9.1.1 Scenario 1 – higher growth
      • 9.1.2 Scenario 2 – lower growth
      • 9.1.3 Notes on scenario forecasts
  • 10. Glossary of Abbreviations
  • Table 1 – Country statistics United Arab Emirates – 2012
  • Table 2 – Telephone network statistics – 2013
  • Table 3 – Internet user and subscriber statistics – 2013
  • Table 4 – Broadband statistics – 2013
  • Table 5 – Mobile statistics – 2013
  • Table 6 – National telecommunications authority
  • Table 7 – GDP growth and inflation – 2005 - 2013
  • Table 8 – Total telecommunications revenue by sector – 2007 - 2011
  • Table 9 – Total fixed network revenue and ARPU – 2007 - 2011
  • Table 10 – Total domestic and international voice revenue – 2008 - 2011
  • Table 11 – International outgoing traffic – 2008 - 2011
  • Table 12 – International outgoing revenue – 2008 - 2011
  • Table 13 – Average monthly spend on fixed services – October 2012
  • Table 14 – Total fixed voice minutes and Monthly MOU – 2008 - 2011
  • Table 15 – Total annual fixed voice minutes breakdown – 2008 - 2011
  • Table 16 – Reasons for not having a fixed line at home – October 2012
  • Table 17 – Reasons for cancelling fixed line at home – October 2012
  • Table 18 – Etisalat group revenues and divisional representation – 2005 - 2012
  • Table 19 – Etisalat fixed subscribers and ARPU – 2010 - 2012
  • Table 20 – du revenue and profit/loss – 2006 - 2012
  • Table 21 – du fixed line subscribers – 2007 - 2012
  • Table 22 – du fixed line subscribers breakdown – September 2012
  • Table 23 – Fixed lines in service and teledensity – 1995 - 2013
  • Table 24 – Internet user and penetration – 1995 - 2013
  • Table 25 – Internet subscribers and penetration – 2000 - 2013
  • Table 26 – Broadband penetration – 2008 - 2013
  • Table 27 – Etisalat fixed broadband subscribers – 2010 - 2012
  • Table 28 – Home internet subscriptions by type – October 2012
  • Table 29 – Home internet subscriptions by speed – October 2012
  • Table 30 – Reasons for not having an internet connection at home – October 2012
  • Table 31 – Internet and broadband subscribers by access method – 2008 - 2011
  • Table 32 – Residential and business internet and broadband subscribers – 2007 - 2011
  • Table 33 – Total internet revenue and internet and broadband ARPU – 2007 - 2011
  • Table 34 – Residential and business ARPU – 2008 - 2011
  • Table 35 – Internet access locations – October 2012
  • Table 36 – Online activity by individuals – October 2012
  • Table 37 – Home internet package distribution – October 2012
  • Table 38 – du IPTV subscribers – 2008 - 2012
  • Table 39 – Etisalat e-life subscribers – 2010 - 2012
  • Table 40 – Mobile subscribers and penetration rate – 1995 - 2013
  • Table 41 - Mobile operators’ market share – 2007 - 2012
  • Table 42 – Total mobile revenue and ARPU – 2007 - 2011
  • Table 43 – Prepaid vs postpaid revenue – 2008 – 2011
  • Table 44 – Total mobile voice minutes and monthly MOU – 2008 – 2011
  • Table 45 – Total annual mobile voice minutes breakdown – 2008 - 2011
  • Table 46 – Mobile services usage by frequency of use – October 2012
  • Table 47 – Average monthly spend on mobile services – October 2012
  • Table 48 – Multiple SIM card ownership reasons – October 2012
  • Table 49 – Reasons for having a postpaid mobile connection – October 2012
  • Table 50 – Etisalat mobile subscribers and blended ARPU – 2010 - 2012
  • Table 51 - du Mobile subscribers and ARPU – 2010 - 2012
  • Table 52 – du Mobile minutes of use (MOU) – 2010 - 2012
  • Table 53 – Prepaid subscribers – 2005 - 2013
  • Table 54 – Reasons for having a prepaid mobile connection – October 2012
  • Table 55 – Etisalat prepaid subscribers – 2010 - 2012
  • Table 56 – Numbers of SMS and MMS sent – 2007 - 2011
  • Table 57– Etisalat consumer market mobile broadband offerings – January 2013
  • Table 58 – du consumer market mobile broadband offerings – January 2013
  • Table 59 – Mobile application usage – 2012
  • Table 60 – Forecast broadband subscribers – higher growth scenario – 2013, 2015; 2020
  • Table 61 – Forecast broadband subscribers – lower growth scenario – 2013, 2015; 2020
  • Chart 1 – UAE fixed-line and mobile subscribers – 2000 - 2013

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