Global - Telecoms - Out-tasking and Offshoring

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Last updated: 8 Jun 2004 Update History

Report Status: Archived

Report Pages: 6

Analyst: Kylie Wansink


Archived report. This report was archived in June 2004 and has not been updated. Fuelled by new telecommunications facilities, the creation of the virtual company is the latest industry trend, allowing companies to extend their communications network to employees, suppliers and customers. Tasks can be conducted anywhere within the network, with IP-based technologies as the key driver, particularly in combination with other developments, such as CRM, data centres and MASP and ASP developments. All these ingredients are an essential component of any virtual company, and need to be managed properly. Out-tasking or task-sourcing, together with offshoring, are strategic tools that should also be considered.

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