Global - Public Data - Voicemail


Also the convergence of voicemail with fax and electronic mail is stimulating growth. All that is needed is a tone dialling telephone or, if not available, a hand held tone sender to access the mailbox. A voice-mailbox can outcall on cellular telephones or pagers when a message is received. Voice messaging has changed the way people communicate in business, and it is having an impact on residential communications as well.

Table of Contents

  • 1. Market Overview
  • 2. Public voicemail
    • 2.1 Introduction
    • 2.2 Services and developments
    • 2.3 Costs
    • 2.4 Carriers enter the voice messaging market
    • 2.5 Trends in voice messaging
    • 2.6 Bell Atlantic survey
  • 3. Voice messaging versus answering machines
  • 4. Speech recognition
    • 4.1 Reaching maturity
    • 4.2 Call centres first major frontier
    • 4.3 Technology issues
    • 4.4 Market Overview
  • 5. Private voicemail
    • 5.1 Voicemail to ease pressure on data network
    • Exhibit 1 – Voice activated call completion
    • Exhibit 2 – Voice mail users

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Telecoms Infrastructure

Number of pages 6

Status Archived

Last updated 29 Jan 2002
Update History

Analyst: Kylie Wansink

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